Budget Monitor is a ICT tool of SAOG that promotes transparency,accountability,efficiency of public administration through increased citizen scrutiny. BM establishes two way communication with taxpayers:
1.provides sophisticated budgetary information by easy-to-interpret visualizations and dynamic graphs for free and
2.enables citizens to get involved in audit process by informing SAOG about deficiencies in public spending,providing recommendations and contribute to improved public service…
Case Studies
Innovations:
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This project presents the new approach in service delivery, through which we enabled deaf and hard of hearing persons to have an access to the most essential services, such as emergency call and civil registry services. Tireless engagement of deaf community in service design resulted in elaboration of user centered and People with Disabilities-tailored services, enabling beneficiaries to contact emergency services using a text-based or a video calling system and squire necessary civil documents…