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Created by the Public Governance Directorate

This website was created by the OECD Observatory of Public Sector Innovation (OPSI), part of the OECD Public Governance Directorate (GOV).

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The Australian Government - Dept of Finance sponsored a Proof of Concept (PoC) that looked at how Rules as Code (RaC) might be provided as a shared utility that can be used to deliver simpler, personalised digital user journeys for citizens. RaC is the process of taking legislation and regulations and turning them into machine-readable code. It provides many benefits to citizens and government, including greater reuse, less duplication, greater transparency and accessibility of rules.
The Foundation Certificate in AI project seeks to make Ireland a world-leader in the ethical application of Artificial Intelligence across the Irish civil and public services by 2030 and is in line with the digital ambition, which the government of Ireland set itself. The project aims to upskill/reskill Irish Civil & Public Servants, identify a pipeline of potential AI projects that can improve service delivery, deliver value for money and is aligned National Strategy in AI & Innovation.
The Future Mentors programme is a reversed mentoring programme in which a small group of young people mentor a decision maker from their own city about the hopes, dreams, and fears of the young generation regarding the future of their city. The programme is a platform for youth in cities to get into a dialogue with the decision makers and get their concerns and wishes heard. Twenty-six cities around Europe participated in the programme in 2022.
The Latrobe Health Assembly has undertaken a co-design process with service providers, government and people with lived experience to develop an innovative mental health cafe model for Latrobe City. The cafe has and continues to involve people with lived experience at all levels. It aims to: increase opportunities for peer support and social connection; reduce emergency department presentations for non-emergency mental health issues; and improve mental health consumer experiences and outcomes.
In 2020, the health department in Queensland Australia piloted a novel form of government-university partnership to multiply the department's capacity for frontline clinical innovation. Building on the significant success of our pilot year, this award winning program has evolved into a dynamic ecosystem of clinicians, consumers and academic experts with an enviable track-record of diverse service transformations. This model is now being emulated by many local health services across the State.
Transformation Wagen - "Daring Transformations" is a learning programme co-developed with and for public servants in the field of Environmental Politics in Germany. Aiming at enhancing tools for public administration to renew itself, it creates capacities and methodologies to handle major societal challenges and foster a transformative mindset to actively shape the future and not just react to what is happening.
We can agree on a lot more than we are led to believe. PolicyKeys is firstly a robust one-page narrative tool built around a ground truth so an AI can assist in predicting support for any public policy solution. PolicyKeys is secondarily a role-playing game to help player's better understand their own internal conflicts, as well as better understand their fellow citizen's differing beliefs—the result is a leaderboard of ideas that have deep and wide acceptance—approaching consensus.
Nationwide the unpaid care burden falls disproportionately on women, reaching alarming proportions in the city of Bogotá: 30% of the city's female population are full-time unpaid caregivers, of which 90% are low-income; 33% lack time for self-care; and 70% hold only primary school. To mitigate undesired effects, and that the burden of the home-care increases the vulnerability of (already) neglected women, the city of Bogotá has recently launched the "Care Block" initiative to centralize key…
The Busan Port Authority (BPA) has completed the two innovative projects utilizing the features of sea port, one is ‘piezoelectric power generation system’ and the other is ‘construction wastes recycling project’. Both the piezoelectric power and the recycled construction wastes have been assessed not only to contribute to the improvement of environment, but also, to reduce construction cost. The BPA plans to share the gained outcomes of those projects with other domestic and foreign…
The Mayor of London is piloting how human centered design and systems thinking can fuse with a missions-orientated approach to make the city a better place to live, work and visit. Designing London's Recovery seeds a portfolio of radical innovations cutting across policy areas, embedding future resilience and redefining good growth by deconstructing silo working, fostering a design-led collaborative and inclusive policy ecosystem, and sparking creativity to create further systemic impacts.