Skip to content
An official website of the OECD. Find out more
Created by the Public Governance Directorate

This website was created by the OECD Observatory of Public Sector Innovation (OPSI), part of the OECD Public Governance Directorate (GOV).

How to validate authenticity

Validation that this is an official OECD website can be found on the Innovative Government page of the corporate OECD website.

The Reducing Friction in Trade (RFIT) project was initiated in March 2019 as a proof of concept to establish how blockchain distributed ledger technology and associated technologies can be used to seamlessly integrate supply chain data with HM Revenue & Customs and the Food Standards Agency’s systems. The project intends to do so by guaranteeing the timeliness and provenance of critical data and avoiding the need for discrete declarations.
The Borderlands Partnership, comprising five local authorities on the border of England and Scotland, secured an innovative growth deal with the UK and Scottish Governments: the Borderlands Inclusive Growth Deal. The Deal will bring in up to £452m of fresh investment to support inclusive and sustainable growth across the Borderlands region and is anticipated to boost the region’s economy by £1.1 billion and create 5,500 additional job opportunities. It is the cross-border growth Deal in the…
Governments have increasingly adopted remote work due to COVID19. So far, there has been no comparative assessment of how teleworking has affected the public sector. The People in Government Lab, together with an international team of researchers from 12 universities is running a study in Brazil, Colombia, Chile, and the United Kingdom to understand the organisational advantages of teleworking, and to evaluate how behavioural sciences can improve public employees’ wellbeing and performance
Governments traditionally don’t share information and learnings and they are often slow to evolve. OneTeamGov is an innovative community that spans the globe, bringing together individuals who are committed to radically reforming government services and learning from each other. OneTeamGov are an entirely volunteer-run network of individuals who continue to share ideas, project learnings, new ways of working, and continue to push government to be better for all.
Berlin, London, New York and Paris have come together to share emerging innovation and test new approaches to support economic recovery. Through a digital collaboration platform, the initiative is supporting the launch of an open innovation competition to invite passionate people with great ideas to deploy solutions in local test-beds in each city. Innovators will co-develop pioneering solutions to shared COVID-19 challenges, alongside datasets and innovation assets from industry.
As of 2007, the UK Ministry of Justice was imposing over £350 million in new court fines annually, only half of which were collected within six months. In 2011, the Ministry faced over £600 million in outstanding unpaid fines. Her Majesty’s Courts and Tribunal Service (HMCTS), which administers the collection of fines, incurs significant costs from non-compliant debtors. In addition to resources for case-management and follow-up phone calls, bailiffs are assigned to recover the debt…
When firms in the UK do not follow the Financial Conduct Authority’s (FCA) Rules or Principles, and consumers incur financial losses as a result, the FCA seeks to ensure customers receive adequate compensation, or redress. In 2011/12, the FCA helped obtain over £150 million worth of redress for consumers. Instances where consumers are due redress do not often receive publicity. Instead, the firm alerts customers to a potential issue, usually in the form of a letter that gives customers…
Small businesses were sent behaviorally-informed emails encouraging them to apply to the Growth Vouchers program. A key part of the Department for Business, Innovation and Skills’ (BIS) remit is to provide support to small businesses in the United Kingdom. BIS has explored a number of initiatives to help these businesses grow. One of these initiatives was ‘Growth Vouchers’ – a program of matched funding with a £30 million budget. Businesses could apply for funding to help subsidize the…