Toolkit Navigator

The U.S. Public Participation Playbook is a resource for government managers to evaluate and build better services through public participation using best practices and performance metrics. Based on discussions with US Federal Government managers and stakeholders, the publishers identified five main categories that should be addressed in all programs, whether digital or offline. Within each category they identified 12 unifying plays to start with, each including a checklist to consider,…

Features: Checklist, Examples or Cases, Techniques

This resource describes open government good practices and presents them to encourage further adoption and innovation. The publisher's goal is to help government reformers and civil society partners in improving the quality and output of co-creation processes across the Open Government Partnership (OGP). The resource was created to aid OGP partners but is applicable to others interested in open government. The Toolkit contains content organised in a Question & Answer format, a matrix of…

Features: Checklist, Examples or Cases, Glossary

The Australian Public Service (APS) Framework for Engagement and Participation provides guidance, principles, and links to interactive tools that support public servants and managers to adopt and improve the participation and engagement of stakeholders and citizens as ways to earn trust and overcome complexity in dealing with society's challenges in the 21st century. Public servants and managers are invited to subscribe to the principles that underpin this vision and actively use this toolkit…

Features: Examples or Cases, Guiding framework

The Scenario Exploration System (SES) is a serious game for future simulation (2035 and 2050). It involves participants exploring their long-term objectives in contrasting scenario-related contexts while interacting with other stakeholders. By creating a realistic journey towards the future, the SES generates a safe space to simulate possible responses connected to any issue of interest to the participants. There are two editions: "Sustainable Transitions" and "Food Safety and Nutrition…

Features: Interactive diagnostic, Video guidance

Here you find a selection of the Danish Design Centre’s commonly used tools. It includes information about the methods, instructions for tool use, and printable materials. The tools are divided in three categories that are used at different stages in the design process - and often in this order: Explore, Co-create, and Give the future concrete form. Explore helps the participants to open up and get around all aspects of the issue. Co-create contains tools that help participants get in-depth…

Features: Facilitators guide

This step-by-step toolkit describes an inclusive approach to recruiting participants for public consultation or engagement processes. The publishers designed the Civic Lottery process to mitigate the shortcomings and distortions produced by traditional recruitment methods. The approach introduces randomization at multiple stages of the participant recruitment and selection process. This toolkit is best for those who have decided that a reference panel is right for their situation (see the…

Features: Glossary, Tactics, Tips&Tricks

The toolkit provides an approach and methods those looking for a new way to tackle social and policy issues by making services more valuable to customers and users, easier to use, with fewer resources wasted on implementing the right ideas in the wrong way (or on the wrong ideas entirely). This approach involves spending time understanding people’s experiences and resources on their own terms, taking methodical steps to analyse and address these with their active participation, and pushing for…

Features: Guiding framework, Techniques, Tips&Tricks

The Policy Methods Toolbox is a repository of policy development methods that helps policy practitioners identify and select the right approach for their policy initiative. It is organised into four themes: Start Right: a light touch approach to making the best start in policy projects. Behavioural insights: the study of human behaviour, often drawing upon the empirical research in fields including economics, psychology and sociology. Design thinking: also known as human-centred design,…

Features: Examples or Cases, Techniques

Produced as part of the Making Sense project, which draws on nine citizen sensing campaigns in Holland, Kosovo and Spain in 2016 and 2017. Based on that experience, the publisher developed a framework and methods and tools for citizen participation in environmental monitoring and action. Their approach is bottom-up and participatory, which the publishers call "citizen sensing." The publishers offer a software platform for collecting data, methodologies for making sense of data, and best…

Features: Facilitators guide

The OGP Toolbox is a collaborative platform that gathers digital tools developed and used throughout the world by organizations to improve democracy and promote transparency, participation and collaboration. It is designed as a social network and includes use cases and tool "collections," technical criteria informed by the community and recommendations based on the experience of users that have already implemented existing solutions. The goals of the publisher and platform are to: - allow actors…

Features: Examples or Cases