Toolkit Navigator

A front-end framework for building websites that are accessible, usable, interoperable, mobile friendly and multilingual for the Government of Canada and beyond, the resource includes a collection of of flexible and themeable templates and reusable components and related guidance. Content is also available in French.

Features: Tactics, Techniques

This resource is focused on collaboration around designs for solving product problems, specifically on the topics of trust, transparency and control concerning the use of personal data. The methodology used was inspired by those from the Stanford d.school and IDEO. The toolkit is split into four sections – Plan, Discover, Ideate and Prototype. The resource contains over 20 guided activities and supporting materials (including downloadable worksheets) covering materials for planning and running…

Features: Facilitators guide, Guiding framework, Tactics, Techniques

The resource provides support for individuals and organizations wishing to publish open government data. Some guidance may be specific to the Swiss context. It is designed as a wiki: contributions from organizations and individuals that have experience with open data are welcomed. The resource is organised into stages: identify, prepare, publish, and support. A Github repository of the website's code is also available.

Features: Guiding framework, Tactics, Techniques

This resource provides advice as well as tools for those involved in the development and implementation of public administration reform and sector strategies. It guides users through each stage of the development, implementation, monitoring and overall management of strategies. It covers: problem analysis; prioritisation of reform ambitions; setting of objectives; definition of indicators (with baselines and targets); action planning and costing; implementation monitoring, reporting and…

Features: Tactics, Techniques

This is a collection of tools for an Open Government Partnership communications team, including the OGP's tips on blogging, branding, talking points, press guide, etc. While this is specifically created for Open Government Partnership partners, it it can be adapted for other public sector initiatives, services, or programs.

Features: Tactics, Techniques, Tips&Tricks

“Scenes” is a tool and a method to create visual stories about products and services fast, collaboratively and iteratively. It is intended for leaders and professionals of all industries to shape their ideas and scenarios in the form of fun illustrative storyboards without the need of refined drawing skills. It uses storytelling instead of long functional specifications for new or redesigned services or concepts. It contains free, downloadable and printable templates for professionals to…

Features: Examples or Cases, Tactics, Techniques, Video guidance

A community sourced set of best practices and principles to help incorporate human-centered design into a product development process. The website contains dozens of methods organised by process, difficulty, time required, and outcomes. Each method contains an overview, detailed, steps, resources, and examples or cases. The methods are framed in terms of private sector product or service development but can be adapted to a public sector context.

Features: Examples or Cases, Facilitators guide, Guiding framework, Tactics, Techniques

The Open Government Costing Tool is a Microsoft Excel based application designed to support the collection and calculation of the cost of open government programs. This tool was created as a companion to the Open Government Costing Framework and Methods, which details an approach to estimating the cost of open government programs. This tool is a template in which users can directly enter data collected on input units and unit costs of an open government program and automatically generate an…

Features: Tactics, Techniques

A curated set of 18 canvases that walk you through the steps needed for creating services & products using the combined principles and methodologies of agile development, lean startup, and design thinking. The publisher's intent is for you to reach business objectives in an iterative and human-centric way. In adapting to a public sector context, "customers" may need to be re-framed as stakeholders or service users. GitHub source content available. Includes how-to videos.

Features: Guiding framework, Tactics, Techniques, Video guidance

The Do-it-Yourself (DIY) Open Data Toolkit provides a step-by-step guidance on how to develop an open data initiative. The Toolkit is primarily intended for municipalities that have not yet begun an open data project and need some guidance on how to implement one. It can also be referenced by other governments or organizations who are considering initiating an open data initiative. The toolkit includes: Open data orientation, Planning considerations, Publishing sample data sets, Adopting an open…

Features: Examples or Cases, Glossary, Tactics, Techniques, Tips&Tricks