ID,Permalink,Title,Description,"General issues addressed","Specific issue addressed","Organisations involved","Potential issues","Levels of government","Primary url","Other urls","Email public","Upload images","Upload files",Country,"Response Badges","Response Tags" 19296,https://oecd-opsi.org/covid-response/china-uses-heat-sensing-technology-and-ai-to-identify-feverish-people-within-a-crowd/,"China uses heat sensing technology and AI to identify feverish people within a crowd","China have used AI in combination with heat sensing technology to identify in real-time people in crowds with elevated body temperatures, thus allowing them to isolate people in crowds with a fever, and reducing the exposure of medical professionals to the public by using machines.","a:2:{i:0;s:31:""Health and safety of responders"";i:1;s:48:""Real-time data collection, sharing, and analysis"";}","It is important to identify who may have a fever as it is a sympton of COVID-19. However, it is dangerous and a use of human resources to put medical professionals in large crowds. This innovation partially solves both of these problems. ","Zhongguancun Science City Administrative Committee; Shangtang Technology; Beijing's Haidan District",,"a:2:{i:0;s:16:""Local government"";i:1;s:14:""Private Sector"";}",https://baijiahao.baidu.com/s?id=1657780869144201752&wfr=spider&for=pc,,,,,"China (People's Republic of)",, 19297,https://oecd-opsi.org/covid-response/wuhan-uses-unmanned-delivery-drones-to-deliver-medical-and-biological-supplies/,"Wuhan uses unmanned delivery drones to deliver medical and biological supplies.","China is using unmaned delivery drones to deliver medical and biological materials to hospitals around Wuhan. The vehicles, created by JD Logistics, are unmanned, thus reducing the person-to-person contact times and freeing up other logistical resources.","a:2:{i:0;s:31:""Health and safety of responders"";i:1;s:36:""Resource management and mobilisation"";}","Person-to-person transmission is to be avoided if at all possible to prevent the spread of the virus. Therefore, unmanned machines can help make this a greater reality, whilst still delivering the necessary services. It also frees up delivery drivers and other vehicles for use elsewhere.","JD Logistics; Wuhan Renhe Station; Wuhan Ninth Hospital",,"a:2:{i:0;s:16:""Local government"";i:1;s:14:""Private Sector"";}",https://tech.sina.cn/it/2020-02-08/detail-iimxyqvz1135503.d.html?cre=tianyi&mod=wpage&loc=18&r=32&rfunc=18&tj=none&tr=32,,,,,"China (People's Republic of)",, 19298,https://oecd-opsi.org/covid-response/hubei-creates-unmanned-epidemic-supermarket-in-5-hours/,"Hubei creates unmanned 'epidemic supermarket' in 5 hours","A special 'epidemic supermarket' has been created by the teams Hubei Zhongbai Storage and Taoxianda (Ali) in less than 5 hours, which is completely unmanned - no shop assistants, cashiers, or even people re-shelving. This allows far reduced human contact in day to day life, reducing the transmission of the virus.","a:1:{i:0;s:47:""Public service delivery under new circumstances"";}","Supermarkets are key infrastructures in a pandemic. However, they also are hubs where people can meet and therefore transmit disease. This innovation therefore reduces the chances of transmission via decreasing the amount of human contact.","Hubei Zhongbai Storage and Taoxianda (Ali),",,"a:2:{i:0;s:16:""Local government"";i:1;s:14:""Private Sector"";}",https://baijiahao.baidu.com/s?id=1657661172343479531&wfr=spider&for=pc,,,,,"China (People's Republic of)",, 19299,https://oecd-opsi.org/covid-response/coronavirus-sus-brazilian-health-app/,"Coronavirus - SUS - brazilian health app","Brazil has created an app to help share health information about the coronavirus. It contains information about symptoms, directions for sufferers, maps of nearby health units, and distributes official health news. It is a centralised digital hub that all citizens can access remotely that brings services together for their help.","a:6:{i:0;s:12:""Patient care"";i:1;s:62:""Information and practice sharing (with public and/or internal)"";i:2;s:47:""Public service delivery under new circumstances"";i:3;s:25:""Real-time data collection"";i:4;s:7:""sharing"";i:5;s:12:""and analysis"";}","It is vital that citizens have realtime access to health information and official government beahvioural guidelines. This solution allows governments to do both of those things in a way that even the most remote people can do with just a smartphone and internet connection. ","Brazil Ministry of Health",,"a:1:{i:0;s:27:""National/Federal government"";}",https://play.google.com/store/apps/details?id=br.gov.datasus.guardioes&hl=en_US,,,,,Brazil,, 19300,https://oecd-opsi.org/covid-response/sweden-supports-remote-learning-through-new-online-platform/,"Sweden supports remote learning through new online platform","In just a few days, the National Agency for Education (RISE) in Sweden, in collaboration with 3 other organisations, have compiled support for schools on distance education on a new website, skolahemma.se. Skolahemma.se offers a unified place where school staff can turn to for further information on government information, educational material and support for distance learning with digital teaching materials. There are also simpler checklists on the schoolahemma.se to help prepare and organize for a changed business.","a:1:{i:0;s:47:""Public service delivery under new circumstances"";}","Schools have closed, so teaching has become more difficult due to the challenges and lack of knowledge for remote learning. This innovation, implemented at great speed, is attempting to address that. ","Swedish Agency for Education (RISE); Swedish Association of Local Authorities and Regions (SKR); Swedish Educational Broadcasting Authority (UR) and Swedish EdTech (business association).",,"a:3:{i:0;s:27:""National/Federal government"";i:1;s:14:""Private Sector"";i:2;s:24:""Non-Profit/Civil Society"";}",https://www.skolverket.se/om-oss/press/pressmeddelanden/pressmeddelanden/2020-03-16-skolahemma.se---nytt-stod-for-distansundervisning-i-skolan,,,,,Sweden,, 19301,https://oecd-opsi.org/covid-response/mapping-the-coronavirus-outbreak-in-singapore-with-open-data/,"Mapping the coronavirus outbreak in Singapore with open data","A Singaporean coder has created a website that uses open data from the Singaporean government to map the daily status of every single corona virus patient, providing detailed geographic and demograhpic detail.","a:1:{i:0;s:48:""Real-time data collection, sharing, and analysis"";}","Data and detailed information is needed to make the best informed decisions for governments (and citizens). This tool allows a very detailed breakdown of geographic and demographic information, with daily (and historically available) updates on the situation. ","Zhi Peng Lee (sole developer)",,"a:1:{i:0;s:24:""Non-Profit/Civil Society"";}",https://co.vid19.sg/,,,,,Singapore,, 19302,https://oecd-opsi.org/covid-response/an-eu-fund-for-smes-doing-corona-virus-innovations/,"An EU fund for SMEs doing Corona Virus innovations","The EU is using a Call for Proposals to for SMEs to source innovative solutions from the private sector that can be scaled up to handle Corona Virus issues. This is a EUR164 million fund, designated as “Bottom Up”, meaning it has “no predefined thematic priorities”, thus allowing for coronavirus-relevant innovations to be submitted and fast-tracked.","a:1:{i:0;s:23:""Crowdsourcing solutions"";}","Governments need solutions for problems arising from Corona Virus, but the speed at which problems arise means they need a fast and adaptive flow of ideas. This call for proposals will hopefully source solutions that governments would not have the capacity to create themselves. ","European Commission",,"a:1:{i:0;s:26:""International Organisation"";}",https://ec.europa.eu/info/news/startups-and-smes-innovative-solutions-welcome-2020-mar-13_en,,,,,"European Commission",, 19303,https://oecd-opsi.org/covid-response/accelerate-estonia-run-a-coronavirus-hackathon-with-garage48/,"Accelerate Estonia run a coronavirus hackathon with Garage48.","In Estonia, the government policy development lab Accelerate Estonia has partnered with Garage48 to run a 6 hour 'hackathon' which collected 96 ideas, with over 860 people in the official slack. They now have 28 teams working together on projects as a result.","a:1:{i:0;s:23:""Crowdsourcing solutions"";}","The Coronavirus outbreak forces governments to search for innovative solutions from new sources, due to the systemic nature of the threat, the speed at which the situation is changing, and the capacity of government.","Accelerate Estonia; Garage48",,"a:2:{i:0;s:27:""National/Federal government"";i:1;s:24:""Non-Profit/Civil Society"";}",https://garage48.org/blog/hack-the-crisis-from-an-idea-to-an-execution-in-just-6-hours,,,,,Estonia,, 19304,https://oecd-opsi.org/covid-response/singapore-is-using-contact-trackers-to-work-out-who-coronavirus-patients-have-come-into-contact-with/,"Singapore is using 'contact trackers' to work out who coronavirus patients have come into contact with","Singapore is employing contract trackers to work out exactly who coronavirus patients have and haven't come into contact with in the period leading up to their diagnosis. They research cases through interviews with the patient and examining of (digital) calendars and receipts, to piece together a picture of exactly who each patient has interacted with, where, and when, before reporting back to the Singaporean Ministry of Health.","a:4:{i:0;s:12:""Patient care"";i:1;s:62:""Information and practice sharing (with public and/or internal)"";i:2;s:48:""Real-time data collection, sharing, and analysis"";i:3;s:23:""Crowdsourcing solutions"";}","Transmission of coronavirus is easy and done through person-to-person contact. This solution is to create a new job attached to the Ministry of Health, to generate the information of exactly who people have and haven't been in contact with in the buildup to their diagnosis, to hopefully work out other patients who else may have had the virus. ","Singapore Ministry of Health",,"a:1:{i:0;s:27:""National/Federal government"";}",https://www.channelnewsasia.com/news/singapore/coronavirus-contact-tracing-close-contacts-quarantine-covid-19-12535754,,,,,Singapore,, 19305,https://oecd-opsi.org/covid-response/union-postal-workers-in-the-uk-vote-to-become-an-additional-emergency-service/,"Union postal workers in the UK vote to become an ""additional emergency service""","Members of the UK Communication Workers Union (CWU) who are workers in the Royal Mail postal service, have voted to put themselves as an ""additional emergency service"". In an internal ballot, they voted for this measure due to their transferrable skills, with the possibility of them undertaking tasks including delivering medical aid, checking on the vulnerable, and supporting people working from home.","a:2:{i:0;s:36:""Resource management and mobilisation"";i:1;s:47:""Public service delivery under new circumstances"";}","Pressure on government services and resources are extremely high. Given the potential skillset of these workers, they realised and self-organised to propose that they undertake various important tasks in the fight against coronavirus.","Royal Mail; Communication Workers Union",,"a:2:{i:0;s:27:""National/Federal government"";i:1;s:24:""Non-Profit/Civil Society"";}",https://www.mirror.co.uk/news/politics/coronavirus-posties-offer-halt-strike-21708436,,,,,"United Kingdom",, 19306,https://oecd-opsi.org/covid-response/canadians-launch-caremonging-social-groups-to-look-after-at-risk-people-in-their-communities/,"Canadians launch Caremonging social groups to look after at-risk people in their communities","Canadians have kicked off a ‘caremongering’ trend, using localised Facebook groups in which people can post #ISO posts (‘in search of’ help requests), or #offer posts, enabling people to acquire important medical or household goods that they may not have been able to find for health or mobility reasons.","a:1:{i:0;s:28:""Social effects of the crisis"";}","With social isolation increasingly encouraged, many people increasingly have certain needs that are difficult to attend to. For example, elderly people, people at greater risk to the virus, or people with mobility problems, may struggle now to do the necessary food shopping. This problem is difficult and so localised that governments will struggle to legislate for it. As a result, people in local communities are coming together to offer their help to people who need it, through these new platforms. ",N/A,,"a:1:{i:0;s:24:""Non-Profit/Civil Society"";}",https://www.bbc.com/news/world-us-canada-51915723,,,,,Canada,, 19307,https://oecd-opsi.org/covid-response/persons-at-risk-database-i-e-mapping-vulnerable-persons/,"Persons At Risk Database (i.e. Mapping Vulnerable persons)","An emergency event in a neighbouring authority highlighted how hard it was to identify vulnerable persons during a confirmed gas leak, Falkirk Council resolved to find a faster, more accurate and secure method for quickly identifying those in need during any type of emergency incident where local residents might be in danger. Data was cleansed and uploaded to an electronic mapping system which allows us to identify vulnerable persons in a few simple clicks and has been hailed as quantum leap.","a:2:{i:0;s:62:""Information and practice sharing (with public and/or internal)"";i:1;s:36:""Resource management and mobilisation"";}","""As a result of creating this digital map, Falkirk Council’s Resilience Planning team can now pro-actively plan for incidents in terms of vulnerable individuals as well as test various mock scenarios. At a touch of a button, information can be accessed quickly, effectively and electronically. Having the data cleansed and then stored in a GIS, the data can now be overlaid with other data sets such as the road network, bridges, schools, known flood risk areas and aerial imagery which allows for instant identification of vulnerable persons as well being able to quantify the number affected and even help rank which order the identified vulnerable persons should receive help. The Persons at Risk Database has been endorsed by the Forth Valley NHS Medical Director and the Director of Development Services for Falkirk Council. The work is being held up as good practice for other councils and Health Boards and steps have been taken to explore the possibility of offering the same level of success Scotland wide. ""","Falkirk Council Forth Valley NHS NHS Scotland Scottish Government","The problems posed by the complex issue of sharing personal data in the planning and response to emergencies or disruptive events have long been recognised. The terrorist attacks and severe events witnessed across the UK and beyond highlighted some of the problems of sharing personal information. To date, no single area in the UK can claim to have completely resolved the issues. Our project has overcome many barriers and obstacles, both actual and perceived, and throughout all of this there had been a commitment to succeed. Without the support and tenacity of individuals within and outwith Falkirk Council, our project would not be as advanced as it is today. Easily one of the biggest wins was selling the business case to our Legal Dept as this underlined what we were attempting to achieve and the reasons behind it and their guidance on Data Protection and GDPR has proven critical to the overall success of the project.","a:2:{i:0;s:25:""Regional/State government"";i:1;s:16:""Local government"";}",https://www.ordnancesurvey.co.uk/blog/2019/12/pard-identify-vulnerable-citizens/,,gis.admin@falkirk.gov.uk,,,"United Kingdom",, 19308,https://oecd-opsi.org/covid-response/open-up-access-to-public-procurement-notices-currently-behind-paywalls-so-that-any-supplier-can-access-them-without-paying-any-subscription-fees/,"Open up access to public procurement notices currently behind paywalls so that any supplier can access them without paying any subscription fees.","Open paywalled public procurement portals providing information about procurement requirements for COVID-19 to improve and accelerate the procurement of urgently needed items by freeing up the flow of information between buyers and suppliers globally.","a:1:{i:0;s:45:""Public procurement and optmising eProcurement"";}","""The Just-in-Time supply chain systems that have served the health systems of many countries well enough for many years could tragically turn into Just-too or Far-too-Late for patients. It is essential that buyers and sellers can connect as quickly and as efficiently as possible so that the procurement process can be accelerated without compromising transparency. However, some global public procurement notice portals are locked behind paywalls e.g. United Nations Development Business https://devbusiness.un.org/content/join-us and https://www.dgmarket.com/tenders/subs.do This may restrict these critical procurement notices getting to the right suppliers as quickly as possible. ""","United Nations, multilateral development banks, governments, contracting authorities and economic operators and those private sector companies providing subscription service notification of tender notices.","The supply market for COVID-19 items will be increasingly stressed whatever is done but the flow of information to the market might improve their ability to respond quickly.","a:5:{i:0;s:27:""National/Federal government"";i:1;s:25:""Regional/State government"";i:2;s:16:""Local government"";i:3;s:26:""International Organisation"";i:4;s:14:""Private Sector"";}",,,,,,"United Nations",, 19309,https://oecd-opsi.org/covid-response/mi-colegio-en-la-nube/,"Mi colegio en la nube","Profesor del sector oficial de la ciudad de Bogota diseño un sistema virtual de apoyo escolar para aprender en casa por el cierre de todos los colegios y escuelas de Colombia. El portal educativo www.micolegioenlanube.com contiene todos los recursos educativos que debe tener cualquier colegio desde aulas virtuales, videoteca, biblioteca digital, cursos en linea, juegos educativos, simulaciones, infografias y planes curriculares con guias educativas para todos los grados. Con esta innovación el profesor Cediel Romero (cedirom@gmail.com) quiere ayudar a toda la comunidad de habla hispana del mundo en crisis por el #covid-10 #profesqueayudan para #aprendoencasa para que no se suspenda el aprendizaje y los niños y jovenes sigan aprendiendo con el apoyo de aulas virtuales desde sus casas, para aportar a un servicio esencial como es la educacion.","a:2:{i:0;s:47:""Public service delivery under new circumstances"";i:1;s:20:""educacion en la nube"";}","Por la crisis del covid 19 todo el sistema educativo de Colombia fue cerrado completamente y se acabo la presencialidad en la escuela. Con esta innovación se logro que muchos estudiantes no perdieran clase y que siguieran estudiando desde sus casas, conectados a través de aulas virtuales y consultado recursos educativos gratuitos en el portal www.micolegioenlanube.com Se espera que esta estrategia permita continuar con la rutina educativa pero desde las casas por la cuarentena obligatoria e indefinidad que decreto el gobierno.","Colegio distrital Rodolfo Llinas. secretaria de educación distrital (Bogota)","Desde hace mas de 10 años nos anticipamos a una crisis como esta. Todos los gobiernos deben tener un sistema virtual de apoyo escolar que este disponible siempre para todos los ciudadanos y no solo en tiempo de crisis. Necesitamos que entidades privadas, ongs, fundaciones y el estado brinde apoyo para financiar y difundir este tipo de innovaciones personales. Pues el impacto positivo en la sociedad es inmenso y contribuye a construir mejores sociedades en tiempos de crisis.","a:5:{i:0;s:27:""National/Federal government"";i:1;s:25:""Regional/State government"";i:2;s:16:""Local government"";i:3;s:26:""International Organisation"";i:4;s:24:""Non-Profit/Civil Society"";}",http://www.micolegioenlanube.com,,cedirom@gmail.com,,,Colombia,, 19310,https://oecd-opsi.org/covid-response/latvia-hackforce-virtual-hackathon/,"Latvia #HackForce virtual hackathon","The TechChill Foundation is hosting a fully virtual hackathon for the online environment. HackForce is taking place from March 17 to March 19! Hackathon aims to find solutions to the challenges posed by the coronavirus crisis by mobilizing volunteer resources at the community level. Organized by volunteers from the startup community, hackathon HackForce has gathered already 650 participants (and this number is increasing EVERY minute) from 18 countries. Hackers have formed 28 teams and are working on ideas (from the 71 originally submitted) to hack the virus","a:1:{i:0;s:23:""Crowdsourcing solutions"";}","Emergency response, health, education, and economy ideas are being worked on","TechChill Foundation",,"a:1:{i:0;s:24:""Non-Profit/Civil Society"";}",https://techchill.co/28-hackforce-teams-hacking-the-virus/,,info@techchill.co,,,Latvia,, 19311,https://oecd-opsi.org/covid-response/european-commission-164m-euro-call-to-startups-and-smes-for-innovative-solutions-to-tackle-coronavirus-outbreak/,"European Commission 164M euro call to startups and SMEs for innovative solutions to tackle Coronavirus outbreak","The European Commission is calling for startups and SMEs with technologies and innovations that could help in treating, testing, monitoring or other aspects of the Coronavirus outbreak to apply urgently to the next round of funding from the European Innovation Council. With a budget of €164m, this call is “bottom up”, meaning there are no predefined thematic priorities and applicants with Coronavirus relevant innovations will be evaluated in the same way as other applicants. Nevertheless, the Commission will look to fast track the awarding of EIC grants and blended finance (combining grant and equity investment) to Coronavirus relevant innovations, as well as to facilitate access to other funding and investment sources.","a:1:{i:0;s:23:""Crowdsourcing solutions"";}","Fast track the awarding of EIC grants and blended finance (combining grant and equity investment) to Coronavirus relevant innovations","European Commission",,"a:1:{i:0;s:26:""International Organisation"";}",https://ec.europa.eu/info/news/startups-and-smes-innovative-solutions-welcome-2020-mar-13_en?fbclid=IwAR0G9vzwaP_xtYJ2VvmfIxl5OzJ4WQkP8fHAr9mElKKwpymFwWU0EOqpF6o,,,,,"European Commission",, 19312,https://oecd-opsi.org/covid-response/hack-the-crisis-finland/,"Hack the Crisis Finland","Hack the Crisis Finland is an online hackathon organised by local companies, startups and tech communities, supported by the Finnish government.","a:1:{i:0;s:23:""Crowdsourcing solutions"";}"," Healthcare officials together with the whole medical industry are racing against the virus, trying to find new and better solutions to response to the virus. Different communities are struggling to keep their operations and communications running now that physical distancing is the new normal. COVID-19 is impacting the Finnish businesses hard. Harder than anything else in a long time. Companies find themselves struggling financially and many may have to lay off people. ","Ministry of Economic Affairs and Employment of Finland",,"a:2:{i:0;s:27:""National/Federal government"";i:1;s:14:""Private Sector"";}",https://www.hackthecrisisfinland.com/,,,,,Finland,, 19313,https://oecd-opsi.org/covid-response/hack-the-crisis-lithuania/,"Hack the Crisis Lithuania","“HACK THE CRISIS” is a virtual hackathon organised by volunteers from the Lithuanian government, corporates & startup community.","a:1:{i:0;s:23:""Crowdsourcing solutions"";}","Solving challenges in health, emergency response, social distancing, citizen help, volunteering, education, economy and anything else related to quarantine life",,,"a:2:{i:0;s:27:""National/Federal government"";i:1;s:14:""Private Sector"";}",https://hackthecrisis.lt/,,,,,Lithuania,"Open Data", 19314,https://oecd-opsi.org/covid-response/codevid-19-hackathon-in-canada/,"CODEVID-19 Hackathon in Canada","With the COVID-19 pandemic in full swing, many people are looking at a lot of free time stuck indoors. Avoid cabin fever and use that time to make a difference in your community and the fight against COVID-19 by joining CODEVID-19, a worldwide collaborative pandemic hackathon. Our objective is to improve the quality of life of people during the pandemic! We believe faster, more effective and more available solutions/ideas/projects are preferred to slower, less useful and limited ones. The hackathon has already been launched and teams are working, with many more coming online and exponential growth in global collaboration.","a:1:{i:0;s:23:""Crowdsourcing solutions"";}","The purpose of the virtual hackathon ultimately is to build useful apps that people can use to manage and survive during the COVID-19 pandemic",,"We are actively seeking global teams of developers, designers and passionate creators in collaboration with others in the domain of public health and emergency management. We also need judges, sponsors, and volunteers behind the scenes so reach out to contact@codevid19.com if you’re interested.",,https://codevid19.com/,,contact@codevid19.com,,,Canada,, 19315,https://oecd-opsi.org/covid-response/ai-for-mankind-covid-19-hackathon/,"AI for Mankind COVID-19 Hackathon","Come up with ideas and build applications to help the communities in tackling Covid-19 crisis, including use of artificial intelligence (AI)","a:1:{i:0;s:23:""Crowdsourcing solutions"";}","Come up with ideas and build applications to help the communities in tackling Covid-19 crisis IDEO is currently in touch with global response authorities who want to make sure people have actionable, relevant information around COVID-19. We'd like to share a range of experiences from around the world with them, showing how people are accessing information: what’s working well to motivate behavior change, what isn't working, and what feels missing.",,,,https://github.com/aiformankind/covid-19-hackathon,,ai.for.mankind@gmail.com,,,,, 19316,https://oecd-opsi.org/covid-response/openideo-communication-inspiration-challenge/,"OpenIDEO Communication Inspiration Challenge","As a global community, we are grappling with how to nurture and care for ourselves and each other, even though we might not fully understand the ramifications of the situations unfolding around us, and while we navigate the new reality of social distancing. Information and access to it looks different for people around the world, as do responses to that information. Meanwhile, our spirits continue to seek and respond to stories and moments of beauty, joy, and inspiration that remind us of our humanity. And time continues to be of the essence, as we work to build supportive systems that will allow people to feel informed, connected, and prepared with each stage of the outbreak.","a:1:{i:0;s:62:""Information and practice sharing (with public and/or internal)"";}","IDEO is currently in touch with global response authorities who want to make sure people have actionable, relevant information around COVID-19. We'd like to share a range of experiences from around the world with them, showing how people are accessing information: what’s working well to motivate behavior change, what isn't working, and what feels missing.",OpenIDEO,,"a:1:{i:0;s:14:""Private Sector"";}",https://www.openideo.com/challenge-briefs/covid19-communication-challenge,,hello@openideo.com,,,"United States",, 19317,https://oecd-opsi.org/covid-response/open-source-tools-for-tracking-healthcare-workers-locations-during-the-covid-19-pandemic/,"Open-source tools for tracking healthcare workers' locations during the COVID-19 pandemic","Healthcare workers (HCW) are especially high-risk for COVID-19 infection and by extension, their contacts (including people they live with, those they treat, and all other individuals they interact with in their everyday life) are also at high-risk of infection. Technology already exists to track the location of individuals via smart-phones. Lots of it! We can and should use this technology to track the movements and locations of healthcare workers so that if a HCW tests positive for COVID19, we can quickly, automatically, and accurately determine who they have been in contact with and, consequently, who else may require screening or confinement. In other words, we can automate, scale, and optimize epidemiological investigations and contact-tracing. Databrew has identified tools to compile a simple framework of open-source tools for tracking healthcare workers' locations. We're calling the suite BCV - ""busca y captura el virus"" (search and arrest the virus). It's a system for tracking the locations of healthcare workers so that when one gets sick, public health agencies, hospitals, ministries, and any organization managing workers who are at high-risk of infection, can see where the worker has been and therefore whom they may have exposed. Anyone can deploy the BCV tracking system to monitor the movement of their HCWs and other at-risk individuals. Tracking with BCV is done passively via an open-source smartphone application (Traccar). The system can be launched by an IT professional in approximately one hour. And it takes about 3-5 minutes for each healthcare worker to install and configure their phones for tracking. Workers register via a ""Shiny"" web application. All data is stored in MySQL and the entire system can be run on open-source Linux Ubuntu servers.","a:2:{i:0;s:31:""Health and safety of responders"";i:1;s:48:""Real-time data collection, sharing, and analysis"";}","""Healthcare workers (HCW) are at a high-risk for COVID-19 infection. Therefore, even if the general population is """"locked-down"""", HCWs will act as agents of infection in their communities. There will be an extremely high number of infected HCWs - too many to carry out traditional, manual contact-tracing. But contact-tracing - knowing where HCWs went and whom they may have exposed to the illness during their infectious period - is absolutely necessary to prevent widespread disease transmission from HCWs to their communities. Example: - Dr. Mary works with COVID-19 patients - She tests positive - Rather than wasting time asking her where she shops, whether she stopped at the gas station yesterday, where she walks her dog, etc. these data are pulled up immediately in a report - A report is automatically generated for public health authorities detailing Mary's location history - Using this report, a team is deployed to: -- Notify those who may have been infected by Mary (grocery store clerk, gas station attendant, colleague who worked at same time, etc.) so they can self-isolate --- Monitor those potential contacts for development of symptoms --- When appropriate, carry out proactive testing on Mary's contacts""","Databrew LLC",,"a:4:{i:0;s:25:""Regional/State government"";i:1;s:16:""Local government"";i:2;s:14:""Private Sector"";i:3;s:24:""Non-Profit/Civil Society"";}",https://github.com/databrew/bcv/blob/master/docs/it_guide.md,,help@databrew.cc,,,,, 19318,https://oecd-opsi.org/covid-response/far-uvc-light-a-new-tool-to-control-the-spread-of-airborne-mediated-microbial-diseases/,"Far-UVC light: A new tool to control the spread of airborne-mediated microbial diseases","Far-UVC light: A new tool to control the spread of airborne-mediated microbial diseases","a:7:{i:0;s:12:""Patient care"";i:1;s:31:""Health and safety of responders"";i:2;s:62:""Information and practice sharing (with public and/or internal)"";i:3;s:36:""Resource management and mobilisation"";i:4;s:48:""Real-time data collection, sharing, and analysis"";i:5;s:47:""Public service delivery under new circumstances"";i:6;s:23:""Crowdsourcing solutions"";}",https://www.nature.com/articles/s41598-018-21058-w,,"Massive produccion of lamps to cover Hospitals and public spaces where people have access.","a:4:{i:0;s:27:""National/Federal government"";i:1;s:25:""Regional/State government"";i:2;s:16:""Local government"";i:3;s:14:""Private Sector"";}",https://www.nature.com/articles/s41598-018-21058-w,,irenecarrasco@me.com,,,,, 19319,https://oecd-opsi.org/covid-response/open-contracting-approaches-to-emergency-procurement-open-data-business-intelligence-community-engagement/,"Open contracting approaches to emergency procurement: open data, business intelligence & community engagement","Innovative response: open data and open government procurement to regulate and monitor emergency COVID-19 response using the Ukrainian government’s Prozorro open contracting platform. Emergency procurements is excluded from the general procurement law; however a list of goods/works/services which could be procured is adopted (the list is structured, covers INNs for medicines, GMDN classifiers for medical devices) and structured open data for reporting for all signed and concluded contracts is mandatory. This enables both speed and transparency and public accountability of the supplies procured. Because the reporting is structured according to the Open Contracting Data Standard and generates real-time, reliable, machine-readable, openly accessible open data, a separate reporting dashboard in a business intelligence tool has been developed to display all contracts concluded to tackle COVID-19 pandemic. The government is actively collaborating with business and civil society to establish real-time monitoring of all emergency contracts.","a:2:{i:0;s:48:""Real-time data collection, sharing, and analysis"";i:1;s:47:""Public service delivery under new circumstances"";}","During an emergency like the COVID-19 crisis, contracting procedures must be fast and as frictionless as possible. These two characteristics trump other key objectives such as fostering competition and promoting inclusion. And large payments may be made upfront to secure supplies. While emergency procedures are needed, they must remain publicly accountable for every contract concluded and spent. Taxpayers deserve to know how their money is spent. Ukraine has excluded all emergency procurement needed to tackle COVID-19 pandemic from the law. However, the open national procurement platform ProZorro was upgraded with a new reporting method for COVID-19 and the country obliged all emergency contracts to be structurally reported and published in full, including terms of payment and delivery and value. These details are also shared as open data, which is immediately displayed on a public business intelligence tool under a COVID-19 dashboard. Still being a country with a high level of corruption, the government encouraged civil society organizations to help with monitoring of all emergency procurement to be sure that there are no manipulations on the local level. With this approach, every procurement manager, controlling authority or indeed citizen can monitor emergency spending.""","Ministry of Economy, Trade, and Agriculture of Ukraine State-owned enterprise ""ProZorro"" Transparency International Ukraine DOZORRO community Open Contracting Partnership","We are looking for good examples of how other countries are dealing with COVID-19 emergency procurement, in particular data collection, results monitoring. We will appreciate if others share their experience in dealing with a similar problem.","a:4:{i:0;s:27:""National/Federal government"";i:1;s:25:""Regional/State government"";i:2;s:16:""Local government"";i:3;s:24:""Non-Profit/Civil Society"";}",https://bit.ly/2J8HyCm,,vnestulia@open-contracting.org,,,Ukraine,, 19320,https://oecd-opsi.org/covid-response/digital-solidarity-italy/,"Digital Solidarity - Italy","Digital technologies and innovation are precious allies to help citizens to live a normal daily life and improve the quality of life under the present difficult conditions. The call is open to companies, associations, or any other entity that wish to provide digital services or products for free, even if for a limited period of time, to the Italian population. ""Digital Solidarity"" wish to provide free services for citizens, professionals, and companies, to: Work remotely, through fast and free connectivity and the use of advanced smart working platforms; Read for free a newspaper or a book on your smartphone or tablet without going to the newsstands or library; Keep up with school and training courses, through e-learning platforms, as indicated by the Ministry of Education; Use digital online services and have access to public or specialist services, such as medical or professional advice; Keep the daily routine without going outside: shopping, sports, social life, political engagement, worship and praying, community services, hobbies such as arts or cooking.","a:1:{i:0;s:62:""Movement restriction and confinement of the Italian population"";}","After the introduction of measures for the containment of the spread of Coronavirus (SARS-CoV-2) that extends the prevention and containment measures to the whole Italian territory, the Minister for Technological Innovation and Digitization launches the initiative ""digital solidarity"" to help the Italian population: citizens, professionals, etc. to continue their activities and maintain their daily routine.","Minister for Technological Innovation and Digitalisation; NGOs, companies, associations and any entity that wishes to help.",N/A,"a:1:{i:0;s:27:""National/Federal government"";}",https://innovazione.gov.it/coronavirus-la-digitalizzazione-a-supporto-delle-zone-rosse/,,,,,Italy,, 19321,https://oecd-opsi.org/covid-response/whatsapp-coronavirus-information-hub/,"WhatsApp Coronavirus Information Hub","Combatting misinformation is a key communication issue for governments in ensuring citizens follow correct public health advice. Whatsapp as a platform is particularly difficult to manage misinformation given the private nature of the platform. Accordingly, the WHO, UNICEF and UNDP have made the first of its kind, a 'WhatsApp Coronavirus Information Hub'. It includes a $1m donation to the Poynter Institute's International Fact-Checking Network (IFCN). The WhatsApp Coronavirus Information Hub provides simple, actionable guidance for health workers, educators, community leaders, nonprofits, local governments and local businesses that rely on WhatsApp to communicate. The site also offers general tips and resources for users around the world to reduce the spread of rumors and connect with accurate health information. These recommendations provide quick guidance on how small groups can make the most of WhatsApp features, and will be distributed by UNDP to those coordinating local efforts. In addition, WhatsApp is working with the WHO and UNICEF to provide messaging hotlines for people around the world to use directly. These hotlines will provide reliable information and will be listed on the WhatsApp Coronavirus Information Hub. This grant will include will allow the IFCN to undertake fact-checking for the #CoronaVirusFacts Alliance, which spans more than 100 local organizations in at least 45 countries. The grant will support training to use the advanced features within WhatsApp Business, including the WhatsApp Business API. Expanding the presence of these IFCN certified fact-checking organizations will help ensure local communities are aware and responding to potential harmful rumors.","a:1:{i:0;s:62:""Information and practice sharing (with public and/or internal)"";}","Information is spreading like wildfire on corona virus. It is vital that it is the right information is being shared, and that trusted institutions are engaging through the platforms through which most people use. This intervention should address that, by allowing people to fact check news, and share reliable information far more easily, on a platform where that has historically been difficult.","UNDP, Unicef, WHO, Whatsapp, Poynter Institute's International Fact-Checking Network",,"a:3:{i:0;s:26:""International Organisation"";i:1;s:14:""Private Sector"";i:2;s:24:""Non-Profit/Civil Society"";}",https://www.undp.org/content/undp/en/home/news-centre/news/2020/COVID-19_WHO_UNICEF_UNDP_Partner_with_WhatsApp_to_Get_Real_Time_Health_Information_to_Billions_around_the_World.html,,,,,,, 19322,https://oecd-opsi.org/covid-response/the-wirvsvirus-hackathon/,"The #WirVsVirus Hackathon","This is a digital hackaton/participatory project aimed at developing, testing and improving solutions to emerging challenges in the corona crisis. Everywhere in Germany, individuals are working on solutions. Citizens as well as the ministries had the opportunity to submit their challenges until the Thursday before the hackathon. They asked themselves: What are the most pressing challenges we’re currently facing? What are the problems you would like to see solved? The challenges represent the ideas of individuals from all walks of life in Germany. Everyone with time, interest and an internet connection was welcome to submit an idea – and we were absolutely floored by the scale of the response.","a:1:{i:0;s:23:""Crowdsourcing solutions"";}","Wide range of issues: service delivery, border crossing, social distancing data gathering etc. Objective is to develop creative solutions to these challenges. ","Die Bundesregierung",,"a:1:{i:0;s:27:""National/Federal government"";}",https://wirvsvirushackathon.org/?lang=en,,,,,Germany,, 19323,https://oecd-opsi.org/covid-response/hack-the-crisis/,"Hack the Crisis","Estonia had a hackathon, and from this numerous services have been built. For example we now have a chatbot Suve (https://news.err.ee/1067675/government-launches-chatbot-to-answer-coronavirus-crisis-queries), a corona test / symptom tracker (https://koroonatest.ee/), and a dashboard (http://koroonakaart.ee/en)","a:5:{i:0;s:47:""Public service delivery under new circumstances"";i:1;s:23:""Crowdsourcing solutions"";i:2;s:25:""Real-time data collection"";i:3;s:7:""sharing"";i:4;s:12:""and analysis"";}","It helps to address the lack of information in Estonia about the spread of Coronavirus.",,,"a:3:{i:0;s:27:""National/Federal government"";i:1;s:14:""Private Sector"";i:2;s:24:""Non-Profit/Civil Society"";}",,,,,,Estonia,,Bottom-up 19324,https://oecd-opsi.org/covid-response/fast-expert-teams-vs-covid-19-how-to-help-finland-avoid-paralyzing-when-experts-cannot-meet-f2f/,"Fast Expert Teams vs COVID-19: How to help Finland avoid paralyzing when experts cannot meet F2F?","Fast Expert Teams vs. COVID-19: How to help Finland avoid paralyzing when experts cannot meet F2F? Fast Expert Teams-initiative combines volunteer expertise to collaborate effectively across professional and organizational borders from universities, private and public organizations and ministries. Experts use digital tools and collaboration platforms to solve various complex problems that companies, ministries and other organisations are struggling currently. Diverse expertise is matched for each complex task so that teams can tackle various problems quickly. The initiative was launched a week ago in March 16th and is growing fast consisting currently of 60 experts working pro bono from different universities and research organizations (LUT University, Tampere University, Aalto, VTT, Jyväskylä University, Finnish Institute for Occupational Health, and University of Eastern Finland), ministries (Ministry of Economic Affairs and Employment; Ministry of Finance, Ministry of Transport and Communications), private firms (Gofore, Humap, Solved, Skillhive, Howspace), and public sector organizations such as Sitra Lab, Finnish Academy of Science and Letters as well as cities and regions, e.g. Regional Council of Häme. The initiative is led by Professor Kirsimarja Blomqvist from LUT University.","a:7:{i:0;s:31:""Health and safety of responders"";i:1;s:62:""Information and practice sharing (with public and/or internal)"";i:2;s:36:""Resource management and mobilisation"";i:3;s:25:""Real-time data collection"";i:4;s:7:""sharing"";i:5;s:12:""and analysis"";i:6;s:67:""fast cross-sectoral digital collaborion for complex problem solving"";}","We provide fast expertise across professional and organizational borders to complex problems. Traditional inter-organizational collaboration is slow in crisis situation and due to COVID-19 experts cannot communicate face-to-face.","Researchers from universities and research organizations (LUT University, Tampere University, Aalto, VTT, Jyväskylä University, Finnish Institute for Occupational Health, and University of Eastern Finland), ministries (Ministry of Economic Affairs and Employment; Ministry of Finance, Ministry of Transport and Communications), private firms (Gofore, Humap, Solved, Skillhive, Howspace), and public sector organizations such as Sitra Lab, Finnish Academy of Science and Letters as well as cities and regions, e.g. Regional Council of Häme","We are collecting real-time data, launching temporary expert teams to solve complex problems quickly, collecting data for later research use, as well as building and managing the collaboration model for the expert network and fast expert teams for complex problems (all in parallel). The initiative is launched pro bono on top of other duties so resources are scarce and we have to move fast due to crisis. We are collecting data also on our operations to to be able to model the expert network and fast expert team practices for more general use after the crisis.","a:7:{i:0;s:27:""National/Federal government"";i:1;s:25:""Regional/State government"";i:2;s:16:""Local government"";i:3;s:26:""International Organisation"";i:4;s:14:""Private Sector"";i:5;s:24:""Non-Profit/Civil Society"";i:6;s:116:""This Fast Expert Teams could provide a generic model for leveraging cross-sector collaboration for complex problems."";}",,,,,,Finland,, 19325,https://oecd-opsi.org/covid-response/innova-per-litalia/,"""Innova per l’Italia""","""Innova per l’Italia"" is call to companies, universities, public and private research centers, associations, cooperatives, consortia, foundations and institutes which, through their technologies, can contribute to the prevention, diagnostics and monitoring for the containment and contrast of the spread of Coronavirus (SARS-CoV-2) on the whole national territory. The Innova per l’Italia initiative will be a repository for ""calls to action"" that will respond to the specific needs of other bodies and institutions (e.g. Ministries, Civil Protection, etc.). The first ""fast call"" concerns tele-medicine and data analysis services; it will be online from Tuesday 24 March at 9 am to Thursday 26 March at 1 pm.","a:2:{i:0;s:31:""Health and safety of responders"";i:1;s:217:""Need to provide all possible resources and solutions for the prevention (e.g. PPE such as surgical masks FFP2 / FFP3 masks) diagnostics and treatment (e.g. artificial respirators for intensive care units ) monitoring."";}","Availability of technologies and tools that, in compliance with current legislation, allow or facilitate the monitoring, prevention and control of Covid-19; Innovation or industrial conversion of technologies and processes, to increase the availability of: personal protective equipment; production of supports for the treatment of respiratory syndromes; production of innovative kits or technologies that facilitate the diagnosis of Covid-19. ","The project is a joint initiative of the Minister for Technological Innovation and Digitization, the Minister of Economic Development, and the Minister of University and Research, together with Invitalia and in support of the structure of the Extraordinary Commissioner for the Coronavirus Emergency.",,"a:1:{i:0;s:27:""National/Federal government"";}",https://innovazione.gov.it/innova-per-l-Italia-la-tecnologia-e-l-innovazione-in-campo-contro-l-emergenza-covid-19/,,,,,Italy,, 19326,https://oecd-opsi.org/covid-response/out-of-work-swedish-airline-workers-are-offered-medical-training-by-university/,"Out of work Swedish airline workers are offered medical training by university.","Sophiahemmet University College in Sweden is offering a basic medical training to workers of the SAS airline who are currently out of work. Airline workers are often used to working in high-pressure situations with difficult-to-manage customers, and so theoretically have a calm nature and people-skills that might make them suitable workers for a crisis like coronavirus.","a:2:{i:0;s:36:""Resource management and mobilisation"";i:1;s:47:""Public service delivery under new circumstances"";}","The public health system in Sweden, as everywhere, is under immense strain. At the same time, many people are unable to work because of new regulations in place to manage the transmission. As such, this solution mobilises some of the out of work people, employing their skills in possibly new and helpful ways for society.","Sophiahemmet University College; SAS airline",,"a:2:{i:0;s:14:""Private Sector"";i:1;s:24:""Non-Profit/Civil Society"";}",https://sjukhus.sophiahemmet.se/press/sjukvardsutbildning-for-permitterad-personal/,,,,,Sweden,, 19327,https://oecd-opsi.org/covid-response/covid-symptom-tracker/,"COVID Symptom Tracker","The Covid symptom tracker allows UK users to self-report symptoms daily in case they think they may have Covid19. It will allow a better understanding of who is at risk, in particular with a geographical dimension, by better understanding the symptoms that are linked to underlying health conditions.","a:2:{i:0;s:12:""Patient care"";i:1;s:48:""Real-time data collection, sharing, and analysis"";}","The difficulty in collecting up-to-date data and information on people suffering from corona virus is one of the big challenges facing decision makers. There are not enough tests, or people to administer tests, to test every person with possible symptoms. Therefore, policy makers have an incomplete picture for every decision that they must make. This tool, whilst not medically rigorous in its diagnostic elements, will provide data geographically distributed that will help medical professionals, modelers and policy makers by providng them with some geographical information about the distribution of the virus, as well as information about the symptoms of it. ""","King’s College London, ZOE, St Thomas' Hospitals",,"a:3:{i:0;s:16:""Local government"";i:1;s:14:""Private Sector"";i:2;s:24:""Non-Profit/Civil Society"";}",https://covid.joinzoe.com/,,,,,"United Kingdom",, 19328,https://oecd-opsi.org/covid-response/over-0-5-million-people-volunteer-in-the-uk-to-help-the-nhs/,"Over 0.5 million people volunteer in the UK to help the NHS","504,303 people have (at the time of writing) volunteered to help the National Health Service in the UK. NHS Volunteer Responders has been set up to support the NHS during the COVID-19 outbreak. To do this they need an 'army' of volunteers who can support the 1.5m people in England who are at most risk from the virus to stay well. The doctors, nurses and other professionals will be able to refer people in to NHS Volunteer Responders and be confident that they have been matched with a reliable, named volunteer. There are 4 roles - Community Response volunteer: This role involves collecting shopping, medication or other essential supplies for someone who is self-isolating, and delivering these supplies to their home. Patient Transport volunteer: This role supports the NHS by providing transport to patients who are medically fit for discharge, and ensuring that they are settled safely back in to their home. NHS Transport volunteer: This role involves transporting equipment, supplies and/or medication between NHS services and sites, it may also involve assisting pharmacies with medication delivery. Check-in and Chat volunteer: This role provides short-term telephone support to individuals who are at risk of loneliness as a consequence of self-isolation.","a:4:{i:0;s:12:""Patient care"";i:1;s:36:""Resource management and mobilisation"";i:2;s:20:""Governance responses"";i:3;s:47:""Public service delivery under new circumstances"";}","The National Health Service (NHS) is under immense strain because of the coronavirus outbreak. This voluntary scheme is aimed to reduce the burden on NHS staff, by mobilising people from around the country to do various tasks in support of the NHS. It also will enable people stuck at home to leave tehir house and contribute meaningfully to the cause.","NHS, GoodSam (Royal Voluntary Service)",,"a:2:{i:0;s:27:""National/Federal government"";i:1;s:24:""Non-Profit/Civil Society"";}",https://www.goodsamapp.org/nhs,,,,,"United Kingdom",,"Social Solidarity" 19329,https://oecd-opsi.org/covid-response/harvard-kennedy-school-covid-19-public-sector-resources/,"Harvard Kennedy School COVID-19 Public Sector Resources","The Harvard Kenedy School Ash Center for Democratic Governance and Innovation has launched a COVID-19 Public Sector Resources platform. This is a resource platform that they curate for public sector practitioners to highlight cases, teaching, policy solutions, and other examples of how governments are responding to the outbreak. They provide response examples, city leadership advice, resources around elections, as well expert insights.","a:2:{i:0;s:36:""Resource management and mobilisation"";i:1;s:48:""Real-time data collection, sharing, and analysis"";}","""Governments in this crisis state are having to work in completely new ways. Public sector organisations are typically not designed for this practice in normal times, so being forced into making big decisions on new ways of working can be a real challenge. This solution hopefully provides decision makers with resources to help them make better solutions.""","Harvard Kennedy School Ash Center for Democratic Governance and Innovation",,"a:2:{i:0;s:24:""Non-Profit/Civil Society"";i:1;s:8:""Academia"";}",https://medium.com/covid-19-public-sector-resources,,,,,"United States",, 19330,https://oecd-opsi.org/covid-response/oxford-covid-19-government-response-tracker/,"Oxford COVID-19 Government Response Tracker","The Oxford COVID-19 Government Response Tracker counts data from 73 countries so far, including China, South Korea, Italy, UK and USA. It will continue to be updated throughout the crisis and is freely accessible. This new tracker is designed to systematically record government responses worldwide and aggregate the scores into a common ‘Stringency Index’ which they hope will help researchers, policymakers and citizens understand whether increasingly strict measures affect the rate of infection, and identify what causes governments to implement stricter or less strict measures. The data collected can help decision makers and public health professionals examine the robustness of government responses and provide a first step into understanding exactly what measures have been effective in certain contexts, and why.","a:5:{i:0;s:62:""Information and practice sharing (with public and/or internal)"";i:1;s:20:""Governance responses"";i:2;s:48:""Real-time data collection, sharing, and analysis"";i:3;s:47:""Public service delivery under new circumstances"";i:4;s:23:""Crowdsourcing solutions"";}","""The coronavirus outbreak has forced governments to put in place policies to contain the spread of the disease among their population. The Oxford COVID-19 Government Response Tracker collects publicly available information on 11 indicators of government response including school closures, public events cancellations and public information campaigns as well as fiscal and monetary measures and emergency investment in healthcare. Government responses vary significantly from one country to another, and like any policy interventions, their effect is highly contingent on local political and social context. The COVID-19 Government Response Stringency Index, like all aggregate indices which combine different indicators into a general index, does not aim to measure the appropriateness or effectiveness of a country’s response, but rather at offering a way for countries to compare responses and learn from one another. ""","Blavatnik School of Government, University of Oxford",,"a:2:{i:0;s:24:""Non-Profit/Civil Society"";i:1;s:8:""Academia"";}",https://www.bsg.ox.ac.uk/research/research-projects/oxford-covid-19-government-response-tracker,,Giulia.Biasibetti@bsg.ox.ac.uk,,,"United Kingdom",, 19331,https://oecd-opsi.org/covid-response/stop-the-curve-initiatives-by-all-and-for-all-against-covid19/,"Stop the curve, initiatives by all and for all, against COVID19","Frena la curva (Stope the curve in Spanish) is a citizen platform and community where volunteers, entrepreneurs, volunteers, social organisations and makers together with public and open innovation labs collaborate to channel and organize the social energy and resilience to face the COVID19 pandemic. Frena la curva is an answer from civil society that complements the government and essential public social services. It originated in Aragón (Spain) and has organically expanded to many different countries in Latin America. In two weeks Frena la curva has a few hundred people from many different sectors voluntarily involved in multiple tasks: web developers, graphic designers, community organisers, etc. Frena la curva is not just a guide of all kind of grassroots, public and private initiatives that have arisen due to this health crisis, but also a live online map that puts together people in need with people that can give support in different spheres. Frena la curva also leads a specific initiative focused on the home-made production and donation of face masks and face screen protectors. In addition, it has launched the Distributed Citizen Laboratory with 12 social innovation projects aimed at improving a social problem linked to the current health crisis. These projects involve 200 multidisciplinary participants for an intense process of five days work.","a:8:{i:0;s:62:""Information and practice sharing (with public and/or internal)"";i:1;s:36:""Resource management and mobilisation"";i:2;s:20:""Governance responses"";i:3;s:48:""Real-time data collection, sharing, and analysis"";i:4;s:23:""Crowdsourcing solutions"";i:5;s:20:""Community organising"";i:6;s:23:""real time and open data"";i:7;s:23:""collective intelligence"";}","Frena la curva aims at connecting initiatives arisen during the health crisis with people in need or that want to support other citizens. It started as a self-help idea focused in connecting initiatives by all and for all, and quickly developed to an agile digital mapping tool and forum that not only connects people but also boosts ideas that could improve COVID19 originated social problems through its Distributed Citizen Lab. Frena la curva’s expected impact is to help reduce the COVID incidence curve in the countries where it operates thanks to civic innovation, collective intelligence and collaboration. ","LAAAB, Open Government Lab of Aragon Government of Aragon Impact Hub Coordinadora de Voluntariado Colaborabora Medialab Prado Citilab Las naves Biko","One of our main challenges is to reach the most vulnerable population, where help and civic support are most needed at this moment. It’s difficult to access certain layers of society and we’re now directing our efforts and resources to access other networks and social organisations that can channel Frena la curva to these groups. The community and tool are now launched – and growing organically by the hour!, however we need to optimis e its social impact by accessing all types of beneficiaries.","a:3:{i:0;s:25:""Regional/State government"";i:1;s:104:""The initiative was launched by the Government of Aragon but it's a community based and hybrid initiative"";i:2;s:0:"""";}",https://www.frenalacurva.net,,rolivanc@aragon.es,,,Spain,, 19332,https://oecd-opsi.org/covid-response/continuing-education-in-the-time-of-covid-19/,"Continuing Education in the time of COVID-19","Collective and proactive action by education-technology players (e.g. Ruangguru in Indonesia) to rapidly prepare the platform for free nation-wide access to Live Teaching sessions to ensure normalcy as much as possible for many K-12 students as schools and educational institutes are closed down for social distancing purposes. These players can also work together with Telecommunication Providers to provide complimentary or extra-affordable mobile data / internet data to support the digital lessons/educational activities. Also work together with Ministry of Education and other relevant stakeholders in the education ecosystem to communicate, guide and provide quality education even as everyone is stuck at home.","a:3:{i:0;s:47:""Public service delivery under new circumstances"";i:1;s:28:""Social effects of the crisis"";i:2;s:41:""Continuity of education for K-12 students"";}","Sustaining education for K-12 (formal) students in the time of COVID-19","Education Technology players, Ministry of Education, Telecommunication Providers, Local Governments, School Administrators","If the COVID-19 situation becomes worse or protracted, there is a major risk that the key players in facilitating online / digital education may not be able to sustain financially and operationally given affected topline/revenues with ongoing costs to serve. More partnership support and Government financial support would help these players to tide over.","a:4:{i:0;s:27:""National/Federal government"";i:1;s:25:""Regional/State government"";i:2;s:16:""Local government"";i:3;s:14:""Private Sector"";}",https://jakartaglobe.id/tech/ruangguru-offers-free-live-classes-during-school-shutdown,,,,,Indonesia,, 19333,https://oecd-opsi.org/covid-response/cooperation-of-all-for-the-well-being-of-each/,"Cooperation of all for the well being of each","In Portugal, the public sector, in two or three days was put into peoples's homes. It was a real task-force that put in cooperation everyone; some of us are using personal private pc and internet home service but everyone accepts that we all must help in some way. Working from home from one day to another is not a easy task when you have children, little ones, at home, too, trying to learn using these pc too, making omework, teachers are sending them, using new tools (they are our heroes too, as long as well as all the peopple in the front line of health response). But that is a unique time and this is our small battle, as long as we are healthy. It was for me a very good test of innovation and resilience. We are doing our jobs, maybe giving away the same quality and quantity expected. Meanwhile all the people, makers around the country, with 3d printers, are cooperating and giving away their time and resources, to answer the needs of individual protection equipment for doctors and nurses and workers leading with patientes. Real Subsidiarity.","a:5:{i:0;s:36:""Resource management and mobilisation"";i:1;s:20:""Governance responses"";i:2;s:47:""Public service delivery under new circumstances"";i:3;s:23:""Crowdsourcing solutions"";i:4;s:28:""Social effects of the crisis"";}","This solutions are making a real revolution, Making home from home helps the environment and families. Productivity may increase and helps the local commerce where people live, decentralizing wealth.","All the portuguese public sector responded; many in the private sector too.","Labour laws must be reviewd; leaders must me free and responsible; society must understand the economic value of the solidarity; economists and academics must study these actions so they recognize their impacts in the economy.","a:4:{i:0;s:27:""National/Federal government"";i:1;s:25:""Regional/State government"";i:2;s:16:""Local government"";i:3;s:24:""Non-Profit/Civil Society"";}",,,martarosadodafonseca@gmail.com,,,Portugal,, 19334,https://oecd-opsi.org/covid-response/using-mobile-data-to-check-if-population-is-adhering-to-quarantine-recommendations/,"Using mobile data to check if population is adhering to quarantine recommendations","In Geneva city authorities using mobile data to check if population adheres to the recommendations to stay at home before imposing curfew. https://www.thelocal.ch/20200326/further-quarantine-measures-on-hold-as-mobile-data-confirms-discipline-of-swiss-population","a:3:{i:0;s:36:""Resource management and mobilisation"";i:1;s:20:""Governance responses"";i:2;s:48:""Real-time data collection, sharing, and analysis"";}","Helps avoid unnecessary strict measures that otherwise would be unpopular among population and cost additional resources ",,"Privacy concerns","a:2:{i:0;s:25:""Regional/State government"";i:1;s:16:""Local government"";}",https://www.thelocal.ch/20200326/further-quarantine-measures-on-hold-as-mobile-data-confirms-discipline-of-swiss-population,,Akulich.Evgeniy@BCG.COM,,,Switzerland,, 19335,https://oecd-opsi.org/covid-response/in-benin-online-business-registration-to-face-covid-19-times/,"In Benin, online business registration to face COVID-19 times","Faced with office closures in the face of the COVID-19 pandemic, the Government of Benin has made it possible for entrepreneurs to create their company online. The online single window, monentreprise.bj, can be accessed from the country or abroad and allows a company to be created within two hours. Prior to this the process took one day and involved several physical visits to APIEx, Benin’s investment and export agency. This development means that despite the economic challenges faced by the economy of Benin from the pandemic, and the unprecedented closure of government offices, 138 new businesses were created in the first week of operations, from 16 to 22 March. The online system also ensures the new business is automatically compliant with trade, tax, social security and department of labour obligations, saving time and additional visits to government departments. Business owners receive all their certificates in digital format. “This is a big step forward, Benin is transforming,” said Laurent Gangbès, director-general of APIEx, which is behind the new initiative. “Whether you are in Benin or abroad, the constraint of travelling to create your business has been removed.” This ground-breaking innovation was born of a long-standing partnership between Benin and UNCTAD.","a:1:{i:0;s:47:""Public service delivery under new circumstances"";}","""Goal is to develop new - or extend or adapt existing - eGovernment systems that enable SMEs to navigate, apply online for and rapidly benefit from the new or revamped relief measures such as tax deferrals schemes, subsidies, loans set up by Government and its partners to kickstart the economy as the Covid 19 pandemic loosens its grip on the economy. After the unprecedented downturn that has followed the Covid19 pandemic, governments must unleash innovative solutions to ensure SMEs are able to contribute to and benefit from the surge of growth that is expected during the recovery phase. This is especially important in developing countries who are more vulnerable to external shocks and who cannot provide the kind of financial stimulus to weather the storm that advanced economies can. It is furthermore expected that Governments will be highly receptive to rolling out regulatory reforms to remove traditional barriers to market entry, namely for SMEs operating in the informal sector. Opportunities to simplify should be harnessed to stimulate more inclusive growth in the short, mid and long term.""","Agence de Promotion des Investissements et des Exportations du Benin (APIEx) as implementing partner and UN Conference on Trade and Development (UNCTAD) as technical assistance provider.",,"a:1:{i:0;s:27:""National/Federal government"";}",https://unctad.org/en/pages/newsdetails.aspx?OriginalVersionID=2310,,julien.bornon@un.org,,,Benin,, 19336,https://oecd-opsi.org/covid-response/pandemic-footprint/,"Pandemic Footprint","We believe that right now, the behavior of everyone is more important than ever before. Therefore, our goal is to raise awareness on this global pandemic and educate people on how to act properly/socially. The Pandemic Footprint is a behavioural self-assessment tool that calculates a value between 1-1000.","a:1:{i:0;s:28:""Social effects of the crisis"";}","Our initial idea to start the project came when we saw hundreds of people sitting next to each other in a park, on a sunny day in our hometown of Stuttgart, Germany, even though the gouverment had previously asked people to stay isolated and separated from other people as much as possible.","WHO, RKI",,"a:2:{i:0;s:14:""Private Sector"";i:1;s:24:""Non-Profit/Civil Society"";}",https://www.pandemic-footprint.com/,,hello@pandemic-footprint.com,,,"None of these or not applicable",, 19337,https://oecd-opsi.org/covid-response/leveraging-existing-trusted-social-networks-to-mobile-volunteers-to-provide-support-to-those-in-need-with-48-hours-of-initiation/,"Leveraging existing trusted social networks to mobile volunteers to provide support to those in need with 48 hours of initiation.","SurreyHeath-Prepared.uk, a community initiative to co-ordinate volunteers and those needing help, leveraging existing social networks","a:1:{i:0;s:36:""Resource management and mobilisation"";}","The recruitment of volunteers & creating awareness of the help service through a trusted network. Impact is rapid mobilisation if volunteers to provide support.","SurreyHeath-Prepared.uk Councillor Paul Deach High Cross Church, Camberley Cross-party members of Surrey Heath Borough Council","“Business” processes will hit unanticipated barriers and will need to be refined as issues are addressed","a:1:{i:0;s:16:""Local government"";}",https://www.SurreyHeath-Prepared.uk,,stuart@braintrainuk.com,,,"United Kingdom",, 19338,https://oecd-opsi.org/covid-response/brussels-citizens-and-social-economy-actors-produce-100-00-protection-masks-for-non-medical-workers/,"Brussels citizens and social economy actors produce 100.00 protection masks for non medical workers","The Brussels-Capital Region, together with a number of civil society organisations and (social economy) enterprises, launched a participatory initiative aiming to produce at least 100 000 protection masks for nursing personnel/caregivers. The work integration enterprise Travie ensures the pre-cutting of tissue which will then be delivered by bike through the platform cooperative Urbike to volunteers who will then sew the masks. Next to many citizens, a number of other organisations and enterprises support the initiatives.","a:1:{i:0;s:31:""Health and safety of responders"";}","To propose a response to the failure of globalized value chains generally and specifically, to respond to the lack of protection masks.","the Government of the Brussels Capital Region, social innovation organisations (Urbike and Travie), volunteering citizens",,"a:2:{i:0;s:25:""Regional/State government"";i:1;s:16:""Local government"";}",,,,,,Belgium,, 19339,https://oecd-opsi.org/covid-response/ontario-covid-19-self-assessment/,"Ontario COVID-19 self-assessment","If Ontarians (Canada) think they have coronavirus (COVID-19) symptoms or have been in close contact with someone who has it, they can use this self-assessment to help determine how to seek further care. In one week over 1 million Ontarians used the tool.","a:2:{i:0;s:12:""Patient care"";i:1;s:48:""Real-time data collection, sharing, and analysis"";}","There is immense pressure on health services to make sure they are allocating their limited resources efficiently, whilst simultaneously ensuring that the popualation is fully informed about the best behaviour during the crisis. This tool will allow Ontarians to complete information about their systems, to have the best course of action recommended to them, thus ensuring that the best decisions are being made for individual and public heatlh. ",Ontario,"Ontario Government","a:1:{i:0;s:25:""Regional/State government"";}",https://covid-19.ontario.ca/self-assessment/#q0,,,,,Canada,, 19340,https://oecd-opsi.org/covid-response/clinicians-can-learn-to-accurately-diagnose-covid-19-cases-faster-for-free-with-coved/,"Clinicians can learn to accurately diagnose COVID-19 cases faster for free with CovED","DetedED has developed a free virtual clinical environment to help clinicians become better at recognising the early CT scan signs of COVID-19. It is available to every clinician, world-wide, free of charge. DetectED-X - CovED is powerful educational solution which contains modules that will take between 1-2 hours to complete. Our systems gain certification and CME points from the Accreditation Council for Continuing Medical Education in the US and elsewhere and have been validated for assessing clinical performance.","a:3:{i:0;s:31:""Health and safety of responders"";i:1;s:36:""Resource management and mobilisation"";i:2;s:47:""Public service delivery under new circumstances"";}","As has now been proven, early diagnosis of COVID-19 is essential for early patient treatment and isolation and lung CT scans have been shown to be the critical first tool for diagnosis of COVID-19. The number of patients suffering from this life threatening illness is fast outpacing the numbers of skilled staff required to accurately diagnose the lung CT scans. In spite of all of the preventative measures being put in place, early detection of high risk cases remains critical to keep the mortality rate to a minimum. Our tool will help existing staff to accurately diagnose cases faster and it will provide rapid training of additional staff to quickly acquire CT interpretation skills which are required as the number of patients escalates rapidly especially in the developing world.",DetectEDx,,"a:1:{i:0;s:14:""Private Sector"";}",https://www.detectedx.com/,,,,,Australia,, 19341,https://oecd-opsi.org/covid-response/aus-post-turns-medicine-courier-in-battle-againt-covid-19/,"Aus Post turns medicine courier in battle againt COVID-19","Australia's postal service, Australia Post, is working with the PHarmacy Guild of Australia to deliver medicines via a contactless pharmacy home delivery service, following prioritisation of the government towards home medicine services. Customers will be able to recieve up to 500g of medication and other essentials using the Australia Post Express post network, with the cost claimable througha government reimbursement.","a:3:{i:0;s:12:""Patient care"";i:1;s:31:""Health and safety of responders"";i:2;s:28:""Social effects of the crisis"";}","""This solution will not only allow Australians to receive pharmaceutical supplies without needing to visit pharmacies in person, thereby reducing physical contact between pharmacists and people needing drugs. This means that people with non-coronavirus related conditions can still receive their medication without needing to visit pharmacies and risk transmission to or from pharamcists. It also meanst that pharmacies can continue doing business in a time when people are naturally frequenting all shops less frequently. ""","Asutralia Post; Pharmacy Guild of Australia",,,https://www.governmentnews.com.au/aus-post-turns-medicine-courier-in-battle-againt-covid-19/,,,,,Australia,, 19342,https://oecd-opsi.org/covid-response/brightspots-is-a-collaboration-to-collect-positive-initiatives-from-around-the-world-to-open-our-minds-to-new-and-future-possibilities/,"BrightSpots is a collaboration to collect positive initiatives from around the world, to open our minds to new and future possibilities.","BrightSpots is a non-profit project supported by internationally renowned organisations and developed by a crack-team of educators, futurists and designers from around the world. Brightspots has three stages: 1- In this first phase, people are invited to share BrightSpots you see in your communities or find online. 2-In this second phase they invite people to get involved in the development of future scenarios where some of our BrightSpots become more luminous. 3-The third phase will be focused on helping our global community explore the many scenarios developed and work together to create a shared vision of a better future.","a:2:{i:0;s:48:""Real-time data collection, sharing, and analysis"";i:1;s:23:""Crowdsourcing solutions"";}","Covid-19 has made many of us feel like we’ve been plunged into a real life disaster movie. However, among all these dystopian headlines there are bright spots; pockets of positivity, new projects, community initiatives, or technologies that have emerged from this crisis. This solution will allow people to submit examples of positive initiatives generated in the COVID-19 crisis. It also designed so that these initiatives can eventually be scaled up into actions to help prepare the global community better for the future. ","Brightspots; Diocesan School for Girls; We Create Futures; Centre for Complex Systems in Transition; Education-Unleashed; Teach the Future.",,"a:2:{i:0;s:14:""Private Sector"";i:1;s:24:""Non-Profit/Civil Society"";}",https://www.bright-spots.org/,,,,,"None of these or not applicable",, 19343,https://oecd-opsi.org/covid-response/australia-launches-app-and-whatsapp-chatbot-to-inform-public-on-coronavirus/,"Australia launches App and WhatsApp chatbot to inform public on coronavirus","The Australian Federal Government has launched new digital platforms to ensure that Australians are aware of, and are following, social distancing rules in the time of Coronavirus. This has taken the form of a new app and a WhatsApp chat feature. The app will provide information and resources, and is hoped to act as a ""trusted place of advice and information that you and your family and your business can use to understad the decisions and the information...about what is occuring with the coronavirus"". The app also has a registration feature for self-isolation. It had been downloaded around 482,000 times as of 29-March, and was developed by Delv. The Department of Health also implemented a Whatsapp bot, which users can interact with via messaging the government account on +61 400 253 787, and then by following message prompts in the chat.","a:2:{i:0;s:62:""Information and practice sharing (with public and/or internal)"";i:1;s:47:""Public service delivery under new circumstances"";}","It is vital that people know and follow government recommendations around the outbreak. These platforms will allow people to do this much more easily. ","Australia Government (Department of Health); Delv; Facebook; Atlassian",,"a:2:{i:0;s:27:""National/Federal government"";i:1;s:14:""Private Sector"";}",https://zdnet.com/article/covid-19-australias-new-app-whatsapp-chat-and-telehealth-launch/,,,,,Australia,, 19344,https://oecd-opsi.org/covid-response/coronavirus-local-response-initiative-by-bloomberg-philanthropies/,"Coronavirus Local Response Initiative by Bloomberg Philanthropies","Bloomberg Philanthropies and the National League of Cities have launched a 'Local Action Tracker' for coronavirus, that collects and shares actions taken by local US leaders in response to the coronavirus pandemic. The COVID-19: Local Action Tracker will feature a sortable grid detailing the policy decisions and bold actions that city leaders are making to contain the spread of coronavirus and respond to community impact. The tracker aims to document the rapidly expanding ways in which cities are responding to the crisis, enable cities to understand what their peers are doing, and feature timely analyses. The tracker will be hosted on the National League of Cities’ website and make all verified data accessible to the public.","a:2:{i:0;s:20:""Governance responses"";i:1;s:23:""Crowdsourcing solutions"";}","""Mayors across the country are on the frontlines leading the fight against the coronavirus pandemic and every day they discover yet another aspect of city life is affected by this crisis. As city leaders’ responses to the crisis evolve, Bloomberg want to provide them with tools, data, and resources needed to make informed decisions. This tool will allow local leaders to learn promising practices from their peers, share ideas, and work together during one of the most challenging times in recent history.""","Bloomberg Philanthropies; National League of Cities",,"a:2:{i:0;s:16:""Local government"";i:1;s:24:""Non-Profit/Civil Society"";}","https://www.nlc.org/program-initiative/covid-19-local-action-tracker; https://www.bloomberg.org/press/releases/bloomberg-philanthropies-and-the-national-league-of-cities-launch-new-coronavirus-local-action-tracker/",,,,,"United States",, 19345,https://oecd-opsi.org/covid-response/online-platform-for-updated-covid-19-stats/,"Online Platform for Updated COVID-19 Stats","COVID-19 platform is open to update stats and discloses information related to COVID-19 pandemic. It shows the numbers of infections, geographical tracking of those who caught the virus, the list of hospitals and drive through testing places and among others. Furthermore, the platform shows where face masks and sanitizer can be purchased and how many has been provided on a daily basis since a new measure has been implemented for citizens to purchase up to two masks in five groups to manage its supply.","a:4:{i:0;s:62:""Information and practice sharing (with public and/or internal)"";i:1;s:20:""Governance responses"";i:2;s:48:""Real-time data collection, sharing, and analysis"";i:3;s:47:""Public service delivery under new circumstances"";}","Once the number of confirmed cases increases, citizens are worried about whether the news have anything to do with the lives of their own and beloved ones. In this unprecedented challenge faced by many in our communities, access to information is key. As it is government's responsibility to disclose and update information that it has for the sake of citizen's safety, the COVID-19 online platform is anticipated to keep citizens informed to make right decisions in their everyday life, not getting close to where cases are confirmed for instance, and make the situation under control to some extent. ","Ministry of Health and Welfare, Ministry of the Interior and Safety",,"a:2:{i:0;s:27:""National/Federal government"";i:1;s:25:""Regional/State government"";}",http://ncov.mohw.go.kr,,,,,Korea,, 19346,https://oecd-opsi.org/covid-response/the-london-office-of-technology-and-innovation-loti-is-running-a-borough-initiatives-and-needs-database/,"The London Office of Technology and Innovation (LOTI) is running a ' Borough Initiatives and Needs' database.","The London Office of Technology and Innovation (LOTI) is working to help local government teams across London to share resources and collaborate remotely during the COVID19 crisis. They are co-ordinating a 'Borough Initiatives and Needs' database across London, a document that allows different local teams from across London's boroughs to share their work and good practice. It takes the form of a document open to any and all who wish to share/add details and links to help LOTI better understand the pan-London efforts in response to Covid-19.","a:1:{i:0;s:62:""Information and practice sharing (with public and/or internal)"";}","Local government are facing particular challenges in the systematic responses from the State to the coronavirus outbreak. This platform will allow local bodies within London to share their most innovative practices, that may provide useful insights and examples for others to build on.","London Office of Technology and Innovation (LOTI)",,"a:1:{i:0;s:16:""Local government"";}",https://docs.google.com/document/d/1ZQHIcvZdQklvnvnSHvoMKBpJNFdTBXuHHfwYUlcLTIk/edit,,,,,"United Kingdom",, 19347,https://oecd-opsi.org/covid-response/open-data-on-the-emergency-covid-framework-agreement-in-colombia/,"Open data on the emergency COVID framework agreement in Colombia","Innovative response: emergency framework agreement for agencies to procure easily during the COVID emergency, with full disclosure in OCDS format. Colombia has issued an emergency decree about public procurement during the COVID crisis, allowing expedited procedures to procure the necessary goods and services.The National Procurement Agency Colombia Compra Eficiente (CCE) has asked all companies who can supply these critical products to register to be included in this framework agreement. CCE will verify information and accept suppliers in a framework agreement, allowing agencies from all the country to procure efficiently, and to compare online prices and characteristics. Information from this procedure, as well as any contract awarded during the crisis, regardless of the procurement method used, will continue to be disclosed in OCDS in CCE’s webpage.","a:2:{i:0;s:48:""Real-time data collection, sharing, and analysis"";i:1;s:47:""Public service delivery under new circumstances"";}","During an emergency like the COVID-19 crisis, contracting procedures must be fast and as frictionless as possible. These two characteristics trump other key objectives such as fostering competition and promoting inclusion. And large payments may be made upfront to secure supplies. While emergency procedures are needed, they must remain publicly accountable for every contract concluded and spent. Taxpayers deserve to know how their money is spent. Agencies need ways to procure in a fast way, and must have access to a list of suppliers that are willing to sell the required goods and services. These purchases are especially prone to corruption or misuse of public funds, and thus having information available even for emergency procedures allows anyone to oversee how the government is spending money during the COVID crisis. ","National Procurement Agency Colombia Compra Eficiente (CCE) Open Contracting Partnership Procuring agencies throughout Colombia","The list of suppliers might need to be updated frequently, demanding management resources from CCE . OCDS information should be analyzed by control authorities and citizens; thus, analysis guidelines are provided by the Open Contracting Partnership, and should be made easily available for all in Spanish","a:5:{i:0;s:27:""National/Federal government"";i:1;s:25:""Regional/State government"";i:2;s:16:""Local government"";i:3;s:14:""Private Sector"";i:4;s:24:""Non-Profit/Civil Society"";}",https://www.colombiacompra.gov.co/sala-de-prensa/comunicados/nuevas-normas-ante-covid-19,https://www.colombiacompra.gov.co/content/adquisicion-de-bienes-y-servicios-para-la-atencion-del-covid-19-formulario-de-registro,npenagos@open-contracting.org,,,Colombia,, 19348,https://oecd-opsi.org/covid-response/u-s-digital-response-matching-data-and-tech-experts-with-u-s-state-and-local-governments-to-respond-to-covid-19/,"U.S. Digital Response: matching data and tech experts with U.S. state and local governments to respond to covid 19.","The U.S. Digital Response launched March 16 to match data and digital experts with U.S. state and local government teams for rapid response to COVID-19. In two short weeks, more than 2,500 highly-skilled volunteers have signed up and dozens of governments have reached out for support. We are an all-volunteer effort, and we are working to vet volunteers and match their skills and availability with projects to help governments continue delivering critical services such as social safety net benefits, unemployment benefits, and small business loans. Learn more about our collaborations: https://www.usdigitalresponse.org/collaborations","a:4:{i:0;s:36:""Resource management and mobilisation"";i:1;s:20:""Governance responses"";i:2;s:48:""Real-time data collection, sharing, and analysis"";i:3;s:47:""Public service delivery under new circumstances"";}","""The U.S. Digital Response exists to provide urgent tech support to U.S. state and local governments as they respond to covid 19. We match volunteer technologists with government teams to develop solutions, strategies, and tools to address their needs. We work in the open and aim for our solutions to be open source, replicable, and scalable. We are already in talks with other countries to consider how to scale the entire effort to be adapted where they are. Our goal is to help governments keep their websites and systems up and running so they can continue provide mission-critical services to residents, especially as some of their systems come under increased demand and strain. The impact is to allow governments to continue to serve the millions of people they need to serve, uninterrupted, allowing people to get the relief and support they need during this crisis.""","This is an all-volunteer effort supported in part by the Beeck Center for Social Impact + Innovation at Georgetown University and Code for America.",,"a:3:{i:0;s:27:""National/Federal government"";i:1;s:25:""Regional/State government"";i:2;s:16:""Local government"";}",https://www.usdigitalresponse.org,,info@usdigitalresponse.org,,,"United States",,"Digital Transformation" 19349,https://oecd-opsi.org/covid-response/susana-distancia-a-superhero-cartoon-character-created-to-remind-people-to-keep-apart-to-prevent-the-spread-of-the-new-coronavirus/,"Susana Distancia - a superhero cartoon character created to remind people to keep apart to prevent the spread of the new coronavirus.","Susana Distancia superhero cartoon character created to remind people to keep apart to prevent the spread of the new coronavirus.","a:1:{i:0;s:62:""Information and practice sharing (with public and/or internal)"";}","To emphasise the importance of social distancing to the public.","Government of Mexico",,"a:1:{i:0;s:27:""National/Federal government"";}","https://twitter.com/SusanaDistancia https://www.dw.com/en/mexican-superhero-susana-distancia-swoops-in-to-promote-social-distancing/a-52873960",,,,,Mexico,, 19350,https://oecd-opsi.org/covid-response/ukgov-coronavirus-information-service-on-whatsapp/,"UKGov Coronavirus Information Service on @WhatsApp","An automated ‘chatbot’ will allow people to get answers to the most common #coronavirus questions from a trusted source.","a:1:{i:0;s:62:""Information and practice sharing (with public and/or internal)"";}","This automated ‘chatbot’ will allow people to get answers to the most common #coronavirus questions from a trusted source.","Department of Health and Social Care",,"a:1:{i:0;s:27:""National/Federal government"";}",https://twitter.com/DHSCgovuk/status/1242813027189239811,,,,,"United Kingdom",, 19351,https://oecd-opsi.org/covid-response/french-coronavirus-data-portal/,"French coronavirus data portal","An open source code tool offering a consolidated view of all of the official data about the progression of the epidemic in France.","a:4:{i:0;s:62:""Information and practice sharing (with public and/or internal)"";i:1;s:25:""Real-time data collection"";i:2;s:7:""sharing"";i:3;s:12:""and analysis"";}","Providing a consolidated information point for all of the data released by official agencies around France across different levels of government.",EtaLab,,"a:1:{i:0;s:27:""National/Federal government"";}",https://www.gouvernement.fr/info-coronavirus/carte-et-donnees,,,,,France,"Open Data", 19352,https://oecd-opsi.org/covid-response/federation-of-american-scientists-ask-a-scientist-website/,"Federation of American Scientists 'Ask a Scientist' website","This platform to allow members of the public to ask questions of expert scientists about the coronavirus. Users can search for instant answers to their questions, or click ""Ask a scientist a question"" to have their question routed to a network of researchers and volunteers who are standing by to assist.","a:1:{i:0;s:62:""Information and practice sharing (with public and/or internal)"";}","Providing expert answers to questions about the coronavirus.","Federation of American Scientists, New Jersey Office of Innovation, Governance Lab at New York University",,"a:2:{i:0;s:25:""Regional/State government"";i:1;s:24:""Non-Profit/Civil Society"";}",https://covid19.fas.org/l/en,,covid19@fas.org,,,"United States",,"Open Call|open source" 19353,https://oecd-opsi.org/covid-response/coronazap-the-federal-senate-uses-online-chat-to-educate-staff-about-coronavirus/,"Coronazap: The Federal Senate uses online chat to educate staff about coronavirus","One of the measures adopted by the Senate to inform and assist in the fight against the new coronavirus was the provision of an online chat so that employees can ask questions, with doctors of the House, about covid-19. The demands, answered exclusively by messages, are answered from 7:00 to 19:00, from Monday to Friday. In this way, specialists answer questions such as forms of contagion, symptoms of the disease and advise on the necessary referrals. The action will continue until the situation is normalized, according to the parameters defined by the World Health Organization (WHO).","a:1:{i:0;s:12:""Patient care"";}"," The measure was intended to reduce the flow of visitors to the House’s facilities and avoid an overload of face-to-face care in the Emergency Medical Service (Semede). ","Federal Senate",,"a:1:{i:0;s:27:""National/Federal government"";}",,,dger@senado.leg.br,,,Brazil,, 19354,https://oecd-opsi.org/covid-response/remote-deliberation-and-voting-parliament-cannot-stop/,"Remote Deliberation and Voting: Parliament Cannot Stop","In order to discuss and vote on important issues during the new coronavirus pandemic, the Federal Senate was the first parliament in the world to hold its first deliberative session for remote voting on 20 March. On March 24, the House implemented the Remote Deliberation System (SDR). Through the platform, parliamentarians can debate and vote via video and audio. The system, which can be used both on a cell phone and on a personal computer, can serve the voting needs of the National Congress. While the pandemic persists, the Senate will continue deliberating in remote sessions.","a:1:{i:0;s:47:""Public service delivery under new circumstances"";}","The purpose of the measure was to enable the continuity of parliamentary work following the recommendations made to avoid the crowding of people.","Brazilian Federal Senate",,"a:1:{i:0;s:27:""National/Federal government"";}",,,dger@senado.leg.br,,,Brazil,, 19355,https://oecd-opsi.org/covid-response/village-emergency-response-team-to-battle-covid-19-through-social-economic-and-financial-support-programs/,"Village Emergency Response Team to battle COVID-19 through social, economic and financial support programs","A village in Yogyakarta regency, Indonesia, formed a COVID-19 emergency response team, the ‘Panggungharjo Tanggap’ COVID-19 (PTC), which mitigates the prevention, treatment and management of the COVID-19 disaster in a strategic way, based on empirical data and in close cooperation with its citizens. The PTC, which is formally established through a village decree, maps the conditions of the people and bases programs to mitigate social and economic threats on the result of these data. The village conducts local surveys, where citizens monitor and report their health condition regularly on a joint online data base, also health workers monitor and report on health conditions to address potential aspects of carriers, such as through migrants. Programs include public awareness raising and educating the community or spraying the village with disinfectants, the use of village funds to build village infrastructure and employ villagers who have lost their income as a consequences of the COVID-19. Mapping of poor and disadvantaged households is conducted and social collection is done in case of need for low-income families. Even mid-term effects are considered and food security is analyzed and seeds are distributed to ensure some basic commodities during recession and to improve the nutritious diet and prevent food shortage.","a:8:{i:0;s:12:""Patient care"";i:1;s:31:""Health and safety of responders"";i:2;s:62:""Information and practice sharing (with public and/or internal)"";i:3;s:36:""Resource management and mobilisation"";i:4;s:20:""Governance responses"";i:5;s:48:""Real-time data collection, sharing, and analysis"";i:6;s:47:""Public service delivery under new circumstances"";i:7;s:28:""Social effects of the crisis"";}","""The PTC mitigates the prevention, treatment and management of the COVID-19 disaster in a strategical way, based on empirical data and in close cooperation with its citizens. Villagers are informed and are able to take informed action in the battle for COVID-19. The outcome of the virus is reduced due to concerted preventive measures Disadvantaged groups are supported, economic loss is reduced. Access to local commodities enabled. ""","Village Government, Youth groups, Emergency Response Team, the ‘Panggungharjo Tanggap’ COVID-19 (PTC), Religious and social leaders.","Data security","a:2:{i:0;s:16:""Local government"";i:1;s:24:""Non-Profit/Civil Society"";}",https://kumparan.com/pandangan-jogja/warga-berdaya-lawan-corona-inisiatif-dari-yogya-dan-blora-1t6GjSamIEx,,,,,Indonesia,, 19356,https://oecd-opsi.org/covid-response/free-24-hour-single-government-covid-19-helpline-8345/,"Free 24-hour Single Government COVID-19 Helpline 8345","Single Government COVID-19 Helpline 8345 aims to ensure that people in Latvia have an opportunity to receive a cost-free consultation on various specific Covid-19 related issues through a single line. It improves client experience with better communication design since there is single access point (via telephone) to get answers to frequently asked questions. Furthermore, for more detailed answers client is connected to the most appropriate organisation to get an answer/consultation. Helpline operates 24/7 and provides service in 2 languages (Latvian and Russian).","a:3:{i:0;s:62:""Information and practice sharing (with public and/or internal)"";i:1;s:20:""Governance responses"";i:2;s:47:""Public service delivery under new circumstances"";}","""To help people in Latvia to find their way through the available information on COVID-19 and to understand, which institution can help them. Helpline operators provide answers to the most frequently asked questions and for a more detailed information an operator connects a client with other special COVID-19 helplines put in place by the responsible authorities, for instance, health sector authorities, border guards, state revenue service etc. The solution solves the fact that information is rather fragmented and not easy to navigate since there are many public sector institutions involved in the crisis management and there are a lot of specific issues to be solved (e.g. health, education, security, transportation, business etc.). It is anticipated that people will be better informed and will find their answers faster/easier. ""","The State Chancellery of Latvia and Latvian telecommunications enterprise Tet.","There are constant information updates and changes, therefore it takes a lot of effort to maintain the helpline so it would be up to date (since it works 24/7). Strong cooperation with government strategic communication team is a precondition since answers to FAQ as an information source for operators needs to be updated non-stop. Additional to the helpline there is a single point web-page created for the same purpose - to improve information availability in a single access point way: https://covid19.gov.lv/","a:1:{i:0;s:27:""National/Federal government"";}",https://www.mk.gov.lv/en/content/covid-19,,,,,Latvia,, 19357,https://oecd-opsi.org/covid-response/innovation-fund-serbia-covid19-stop/,"Innovation Fund Serbia - Covid19-Stop","The Innovation Fund designed and launched a public call for Serbian SMEs offering innovative projects that could be rapidly deployed and scaled up to combat the spreading negative effects of the coronavirus. The Fund provides up to 50k EUR per project, but no more than 85% of total costs. The initiative came from the office of the Prime minister of the Republic of Serbia. The IF used a 3-member independent investment committee (comprised of a PhD chemical engineer dealing in tissue regen, an electrical+ICT engineer with experience in telemedicine and software development and one of the top cardiac surgeons in Serbia) to evaluate all proposals based on the relevance of the proposed solution, time of implementation, implementation methodology and company resources. Close to 300 applications were received in 7 days. Applications were processed and reviewed chronologically, after the IF conducted basic eligibility checks. The most promising ones were invited to pitch via Skype for 10 minutes. After 7 days, the final decision was made and the projects begun their implementation (lasting up to April 30th).","a:4:{i:0;s:12:""Patient care"";i:1;s:31:""Health and safety of responders"";i:2;s:62:""Information and practice sharing (with public and/or internal)"";i:3;s:36:""Resource management and mobilisation"";}","The initiative aims to provide quick relief for specific areas deemed to be of priority by the Government of the Republic of Serbia (at the time, it was disinfection, protection, supply chain management and patient/doctor care). The expected impact would be better public health due to area and surface disinfection, better prevention of further contagion through temperature measurement counters and disinfection booths, domestic production of new ventilators (strategic importance) and increase in patient/doctor/general safety.","Innovation Fund; Ministry of science, education and technological development; Office of the Prime Minister of the Republic of Serbia","Potential supply chain issues might arise if some of these solutions would require massive scale-ups; Need for rapid certification of certain items in order to deploy them in a short time frame.","a:2:{i:0;s:27:""National/Federal government"";i:1;s:14:""Private Sector"";}",http://www.inovacionifond.rs/news/fond-podrzao-12-inovativnih-resenja-za-suzbijanje-efekata-pandemije-covid-19,,,,,Serbia,, 19358,https://oecd-opsi.org/covid-response/screening-and-follow-up-of-potential-patients-through-digital-platforms/,"Screening and follow-up of potential patients through digital platforms","An automatic screening tool for people who suspect they might be infected with coronavirus is available for the residents and visitors of Mexico City through several channels: via SMS (free of charge), Facebook Messenger, doing an online test or calling the non-emergency number (Locatel). The aim is to monitor potential patients and provide follow-up to the cases of people whose symptoms worsen, in order to give them better attention and work to contain the spread of the pandemic in Mexico City. The user enters her contact information and symptoms and answers the automatic question flow. According to her responses, the system provides a general diagnosis that classifies her case as low, moderate or high risk, and general hygiene and prevention measures. In the case of users whose cases are considered to be of high risk, the doctors working at Locatel get directly in touch with the person to provide personalized attention. The service is also available in English, as to cover foreign visitors to the city that have symptoms and require immediate attention. As of March 27, 2020, the system had registered the following parameters: Total SMS: 4.7 million Total users: 178, 378 Completed questionnaires: 128,378 Users who were referred to the Health Ministry after a second questionnaire: 649","a:5:{i:0;s:31:""Health and safety of responders"";i:1;s:47:""Public service delivery under new circumstances"";i:2;s:25:""Real-time data collection"";i:3;s:7:""sharing"";i:4;s:12:""and analysis"";}","This solution intends to provide attention to potential patients, without them leaving home in orden to prevent further contagion. It provides follow-up to people who were moderately in risk of having COVID a couple of days after they first entered their information using any of the channels aforementioned. In case the symptoms have gotten worse and they are considered as highly in risk of being infected, they receive a medical kit and provisions in their homes. The tool also provides general recommendations to prevent contagion, such as washing your hands frequently, staying at home and covering the coughs with the bend of the elbow. The data on the location of the potential cases is used for monitoring the spread of the pandemic.","Digital Agency for Public Innovation of Mexico City Health Ministry of Mexico City Citizen Participation Office of Mexico City","The changes in the phases of the pandemic have led us to make the necessary changes in the question flow. For instance, when the country entered Phase 2 and there were cases unrelated to people that had gotten the virus in another country, the assessment was modified so that the question about the user visiting another country was considered less relevant, and the emergency services (911) were also involved to be in charge of cases that were in need of immediate attention. Both the original question flow and the subsequent changes have been designed hand in hand with the authorities and doctors of the Health Ministry.","a:1:{i:0;s:16:""Local government"";}",https://test.covid19.cdmx.gob.mx/,,regina.garduno@cdmx.gob.mx,,,Mexico,, 19359,https://oecd-opsi.org/covid-response/australian-government-covid-19-digital-information-products/,"Australian Government COVID-19 digital information products","The Australian Government is preparing a suite of citizen-facing digital information products and services, amongst other measures being taken to address the health and economic impacts of the coronavirus pandemic. To date, these include: a national website (aus.gov.au) with regular information updates, a mobile application, a voluntary self-isolation reporting service, and a WhatsApp advice channel. As a federal state, Australia is coordinating a national response to the pandemic across jurisdictions through a National Cabinet governance process. The national website (aus.gov.au) has been reinvigorated during the crisis to provide a key central information coordination mechanism across the Commonwealth (federal) and State and Territory governments.","a:5:{i:0;s:12:""Patient care"";i:1;s:62:""Information and practice sharing (with public and/or internal)"";i:2;s:20:""Governance responses"";i:3;s:48:""Real-time data collection, sharing, and analysis"";i:4;s:47:""Public service delivery under new circumstances"";}","These digital information products provide the Australian public with up-to-date official guidance and advice on the pandemic and Government's response, across a range of channels. This ensures consistent and authoritative information is available for people in a format and time most convenient for them. The services also support Government's efforts to manage the public health impacts of the pandemic.","Australian Government agencies and private sector information technology companies","Regular updates to these products are released, reflecting the rapidly evolving nature of the pandemic and Government's response, and ensuring information for the general public is timely and effective.","a:1:{i:0;s:27:""National/Federal government"";}",http://aus.gov.au,,,,,Australia,, 19360,https://oecd-opsi.org/covid-response/covid-19-temporary-wage-subsidy-scheme/,"Covid-19 Temporary Wage Subsidy Scheme","The Irish Tax Authorities are operating a Temporary Wage Subsidy Scheme. The scheme, enables employees, whose employers are affected by the pandemic, to receive significant supports directly from their employer through their payroll system. The scheme is expected to last 12 weeks from 26 March 2020.","a:2:{i:0;s:47:""Public service delivery under new circumstances"";i:1;s:54:""Supporting citizens who have been summarily unemployed"";}","Maintaining the employment relationship between the employer and the employee using a reverse payment to employers via the taxation system (instead of using unemployment payments). This will enable smoother return to business post-crisis.","Revenue Commissioners, Department of Finance, Department of Public Expenditure and Reform, Department of Employment Affairs and Social Protection","Anticipated issues are outlined in Q&A document which can be found at link provided","a:1:{i:0;s:27:""National/Federal government"";}",https://revenue.ie/en/corporate/communications/covid19/temporary-covid-19-wage-subsidy-scheme.aspx,,revpress@revenue.ie,,,Ireland,,"Adaptive Action|Social Solidarity" 19361,https://oecd-opsi.org/covid-response/covid-19-rapid-response-innovation-fund/,"Covid-19 Rapid Response Innovation Fund","The Covid-19 rapid response innovation fund is an agile and adaptive initiative to support development of innovative solutions (including STEM-based, social/behavioural science) that can have rapid demonstrable impact on the current COVID-19 crisis in Ireland.","a:1:{i:0;s:76:""Solving Covid-19 related problems using STEM behavioural and social sciences"";}","This initiative aims to provide rapid responses for priority problems facing Government and the citizen as well as future-oriented problems that will arise post crisis","Science Foundation Ireland, Enterprise Ireland, Industrial Development Authority, Department of Business Enterprise and Innovation","Potential for oversubscription","a:1:{i:0;s:27:""National/Federal government"";}",https://www.sfi.ie/funding/funding-calls/covid19-rapid-response/,,covid19@sfi.ie,,,Ireland,,"Adaptive Action|Open Call" 19362,https://oecd-opsi.org/covid-response/public-service-temporary-assignment-scheme/,"Public Service Temporary Assignment Scheme","The Public Service Temporary Assignment Scheme is a whole-of-Government approach to tackling shortages of staff in key areas. The Department of Public Expenditure and Reform issued a circular (instrument in administrative law) which allows for thousands of staff to be temporarily assigned from anywhere in the public service to areas requiring manpower (e.g. contact tracing, unemployment supports, business support schemes etc.) The Public Appointments Service has built a digital platform to manage the process.","a:2:{i:0;s:36:""Resource management and mobilisation"";i:1;s:19:""Supply of workforce"";}","Understaffing of key areas that require immediate resourcing (e.g. in health services, contact tracing, business supports, unemployment benefits etc)","Department of Public Expenditure and Reform; Public Appointments Service","Exact skills matching may need to be further tweaked; issues may arise as nominated staff for assignment become unwell etc.","a:1:{i:0;s:27:""National/Federal government"";}",https://www.gov.ie/en/publication/c59aa9-faqs-temporary-assignments-across-the-civil-and-public-service-in-re/,,,,,Ireland,,"Adaptive Action" 19363,https://oecd-opsi.org/covid-response/covid-19-surveillance-monitor/,"Covid-19 Surveillance Monitor","Online and mobile dashboard containing data regarding cases of Covid-19 in Ireland","a:2:{i:0;s:62:""Information and practice sharing (with public and/or internal)"";i:1;s:53:""Providing official data to citizens on Covid-19 cases"";}","The need to provide 'drilldown' data which is updated daily for the purposes of communicating with citizens and media on reportable cases of Covid19.","Health Protection Surveillance Centre (Health Service Executive), GeoHive (Ordinance Survey Ireland), Office of the Government Chief Information Officer (Dept. of Public Expenditure and Reform)","The platform is being updated as new data sources arrive and further demands are required","a:1:{i:0;s:27:""National/Federal government"";}",https://www.gov.ie/en/service/0039bc-view-the-covid-19-coronavirus-dashboard-showing-the-latest-stats-and/,,hpsc@hse.ie,,,Ireland,, 19364,https://oecd-opsi.org/covid-response/increasing-medical-and-clinical-capacity/,"Increasing medical and clinical capacity","Be On Call for Ireland is an initiative of the Health Service Executive. It seeks to bring medically and clinically trained individuals and experienced support staff back into the health service to help out during the crisis. Over 60,000 people have applied to volunteer.","a:2:{i:0;s:36:""Resource management and mobilisation"";i:1;s:29:""Staffing for medical services"";}","Undersupply of medical, clinical and support staff. This scheme also allows others in the health service to be reassigned to higher duties when they can be relieved by relief volunteers in less critical roles.","Health Service Executive","Matching individuals to roles; people returning to Ireland from other countries to volunteer may have to undergo quarantine before being able to assist","a:1:{i:0;s:27:""National/Federal government"";}",https://hbsrecruitmentservices.ie/faqs/,,press@hse.ie,,,Ireland,,"Adaptive Action" 19365,https://oecd-opsi.org/covid-response/online-portal-for-gp-consultations/,"Online portal for GP consultations","A new online portal was built and developed in four days to allow General Practitioners and healthcare providers to treat people remotely to help protect patients and healthcare workers.","a:3:{i:0;s:12:""Patient care"";i:1;s:31:""Health and safety of responders"";i:2;s:47:""Public service delivery under new circumstances"";}","Need for secure and safe online patient exams to arrest and prevent spread of Covid-19","Health Service Executive and Wellola (an Enterprise Ireland-backed company)","Limited ability to conduct full physical examinations","a:1:{i:0;s:27:""National/Federal government"";}",https://www.hsecovid19.ie/,,info@wellola.com,,,Ireland,,"Digital Transformation" 19366,https://oecd-opsi.org/covid-response/medtech-responses/,"MedTech Responses","The Health Service Executive's Digital Academy is collaborating with medtech companies and start-ups to provide agile solutions to Covid-19 problems faced in clinical settings. Examples include pulse oximeters integrated with applications that can be remotely monitored for oxygen depletion in patients (thereby requiring hospital admission) and working with roboticists to develop sterilisation robots using UV wavelengths that can kill Covid19 but have sensory reaction when humans enter its vicinity.","a:2:{i:0;s:12:""Patient care"";i:1;s:34:""MedTech to solve clinical problems"";}","Creating a respository of solutions that can be accessed by healthcare bodies to solve immediate problems using healthcare market providers,","Health Innovation Hub Ireland, Enterprise Ireland",,"a:1:{i:0;s:27:""National/Federal government"";}",https://hih.ie/engage/coronavirus-covid-19/,,info@hih.ie,,,Ireland,,"Adaptive Action|Digital Transformation" 19368,https://oecd-opsi.org/covid-response/covid-medbot/,"Covid MedBot","Akkure, an Irish digital health start-up, has launched the ‘COVIDMedBot’, an online free personalised risk assessment and guideline tool for use during the COVID-19 pandemic. Akkure is based at NovaUCD, the Centre for New Ventures and Entrepreneurs at University College Dublin.","a:2:{i:0;s:12:""Patient care"";i:1;s:53:""Risk assessment in relation to infection with Covid19"";}","Helping patients and healthcare workers to assess their individualised risk of exposure to Covid19","Digital Health Startup and University College Dublin",,"a:2:{i:0;s:27:""National/Federal government"";i:1;s:14:""Private Sector"";}","https://www.ucd.ie/innovation/news-and-events/latest-news/akkure-launches-covidmedbot/name,488947,en.html",,,,,Ireland,,"Digital Transformation" 19369,https://oecd-opsi.org/covid-response/school-on-tv/,"School on TV","A cross-platform teaching initiative has been developed by RTÉ, Ireland's National Broadcaster, at short notice with the support of the Department of Education. It is aimed at students in primary school.","a:3:{i:0;s:47:""Public service delivery under new circumstances"";i:1;s:28:""Social effects of the crisis"";i:2;s:36:""Education for children out of school"";}","Providing a means to educate children who are no longer able to attend classes. This method also has an interactive element.","Radio Telefís Éireann and the Department of Education and Skills",,"a:1:{i:0;s:27:""National/Federal government"";}",https://www.rte.ie/news/2020/0320/1124339-rte-to-launch-school-on-tv-teaching-initiative/,,,,,Ireland,,"Adaptive Action" 19370,https://oecd-opsi.org/covid-response/communications-regulator-releases-extra-radio-spectrum/,"Communications Regulator releases extra radio spectrum","The communications regulator has approved plans to release extra radio spectrum to add capacity for mobile phone and broadband connectivity. The regulator plans to release radio spectrum in the 700MHz and the 2.6GHz bands to allow mobile operators to meet increased voice and data traffic. It also said it has liberalised the use of the existing 2.1GHz band so that it can be used for 4G connectivity and other technology, rather than just 3G.","a:3:{i:0;s:36:""Resource management and mobilisation"";i:1;s:47:""Public service delivery under new circumstances"";i:2;s:40:""Communications and connectivity capacity"";}","Resource management and mobilisation, Public service delivery under new circumstances, Communications and connectivity capacity; Addressing strain (and anticipated strain) on mobile networks; making it easier for citizens to work from home","ComReg (Irish Communications Regulator)",,"a:1:{i:0;s:27:""National/Federal government"";}",https://www.comreg.ie/comreg-to-release-more-radio-spectrum-to-boost-mobile-phone-broadband-capacity/,,consumerline@comreg.ie,,,Ireland,,"Digital Transformation" 19371,https://oecd-opsi.org/covid-response/covid-19-online-pandemic-payment/,"Covid-19 online pandemic payment","A new social welfare payment for employees and the self-employed who have lost employment due to Covid 19. A simple, quick, online payment. [This is different to the Wage Subsidy scheme which is operated by the Revenue Commissioners and seeks to maintain the relationship between the employer and employee]","a:2:{i:0;s:28:""Social effects of the crisis"";i:1;s:18:""Rapid unemployment"";}","Social effects of the crisis, Addressing extremely high levels of unemployment that occurred within the space of days.","Department of Employment Affairs and Social Protection","Volume of applications","a:1:{i:0;s:27:""National/Federal government"";}",https://www.gov.ie/en/service/be74d3-covid-19-pandemic-unemployment-payment/,,,,,Ireland,,"Digital Transformation" 19372,https://oecd-opsi.org/covid-response/estamos-on-we-are-on/,"Estamos ON” (“We are ON”)","Website and app congregating information on Government action regarding COVID-19. It presents information such as: Rules of the State of Emergency; Government support to companies; Emergency and useful contacts; Documentation and FAQs; List of exceptional rules; Civil society initiatives (e.g. apps, voluntary work); Tools and guides to telework; Communication materials to help citizens and companies access relevant information; Epidemic status with a graphic visualization option; Other.","a:1:{i:0;s:62:""Information and practice sharing (with public and/or internal)"";}","Aggregating relevant information about COVID-19 and the government's response.","Administrative Modernisation Agency",,"a:1:{i:0;s:27:""National/Federal government"";}",https://covid19estamoson.gov.pt,,,,,Portugal,,"Digital Transformation" 19373,https://oecd-opsi.org/covid-response/citizen-contact-centre-business-contact-centre/,"Citizen Contact Centre & Business Contact Centre","The Contact Centres, managed by AMA, provide support to citizens and companies regarding digital services in the ePortugal and solutions such as the electronic identification (means of entering in the Health National portal “patient area”). It provides telephone, email and AI-based (virtual assistant) support. In a very short timeframe of a few days, AMA set in place, by itself and with other entities, the following actions: Adaptation of the Interactive Voice Response (IVR) used by the Contact Centre, in articulation with the Contact Centres of other public entities providing critical services; Relocation of all Contact Centre operators to teleworking; Reinforcement of human resources allocated to the Citizen Contact Centre with employees of the Citizen Shops (coordinated by AMA, it is a network of one-stop-shops that provide public services and services of public interest in one single facility); Development of an eLearning training program for the workers mentioned in the previous point","a:1:{i:0;s:47:""Public service delivery under new circumstances"";}","Public service delivery under new circumstances; Re-organisation and redeployment to maintain service delivery under new circumstances","Administrative Modernisation Agency",,"a:1:{i:0;s:27:""National/Federal government"";}",,,,,,Portugal,,"Adaptive Action" 19374,https://oecd-opsi.org/covid-response/citizen-map/,"Citizen Map","Developments in the Citizen Map (site and mobile app versions), which provides users with georeferenced information for all public services and also allows the user to get digital queue tickets for onsite public services: o Ensuring there are no “open” queue tickets on the Map and provide textual and graphic information (including a new splash screen and banner) to users; o Targeting citizens, to help prevent crowding in on-site counters (in conjunction with ePortugal for more details to be made available); o Click to action for services on digital channels (in conjunction with ePortugal); o Click to action to obtain information and answer questions (in conjunction with the Citizen Contact Centre and Business Contact Centre); o Click to action placement for pre-scheduling services (in conjunction with the entities responsible for the service - via the Central de Appointments of the State and SIGA). There other small improvements foreseen, in terms of: o Backend (invisible to the user) - for instance, immediate map information update system, performance improvement, etc. o Frontend - accessibility, click to call throughout the Map, etc.","a:4:{i:0;s:47:""Public service delivery under new circumstances"";i:1;s:25:""Real-time data collection"";i:2;s:7:""sharing"";i:3;s:12:""and analysis"";}","Real-time data collection, sharing, and analysis, Public service delivery under new circumstances; Optimisation of service delivery to match the circumstances","Administrative Modernisation Agency, ePortugal, Citizen Contact Centre and Business Contact Centre,",,"a:1:{i:0;s:27:""National/Federal government"";}",https://mapa.eportugal.gov.pt/#/index,,,,,Portugal,,"Open Call" 19375,https://oecd-opsi.org/covid-response/tutorials-for-digital-public-services/,"Tutorials for digital public services","AMA developed tutorials regarding digital public services for citizens: o Registration in the ePortugal; o Digital Mobile Key – online registration; o Digital Mobile Key – registration with user+password of the Tax Authority web portal; o Digital signature with Digital Mobile Key.","a:1:{i:0;s:47:""Public service delivery under new circumstances"";}","Helping citizens/service users to make the most of digital channels","Administrative Modernisation Agency",,"a:1:{i:0;s:27:""National/Federal government"";}",,,,,,Portugal,,"Digital Transformation" 19376,https://oecd-opsi.org/covid-response/hack-the-crisis-czech-republic/,"Hack the Crisis - Czech Republic","The Czech government launched an online hackathon ""Hack the crisis"" where companies or citizens can apply with their innovative solutions regarding the Covid-19 crisis. The aim of the hackathon is to support projects that arise from various initiatives and that are in line with the needs and priorities of the state. The hackathon involves all relevant components of the state who want to coordinate support projects in the application of solutions and also give perspective on their need.","a:1:{i:0;s:23:""Crowdsourcing solutions"";}","The Coronavirus outbreak forces governments to search for innovative solutions from new sources, due to the systemic nature of the threat, the speed at which the situation is changing, and the capacity of government. A virtual hackathon allows people from across geographies to work together, in an agile and creative environment, to come up with new innovative solutions.","We connect Czech Republic, Ministry of Health, Ministry of Defense, Ministry of Transport, Government Office, the Confederation of Industry of the Czech Republic",,"a:1:{i:0;s:27:""National/Federal government"";}",https://spojujemecesko.cz/hackathon,,,,,"Czech Republic",,"Open Call" 19377,https://oecd-opsi.org/covid-response/the-remote-experimentation-and-collaboration-guide/,"The Remote Experimentation and Collaboration Guide","LabX - The Experimentation Lab of Public Administration - is supporting the response to the challenging phase the country is going currently through. Not intended to be a remote work manual, but a compilation of guidelines that builds trust and enables persistence in coping with the transformation that is happening in this distance mediated context. The document offers tools and methods for conducting remote research, co-creation or experimentation, and also guidelines for ensuring citizen participation in this context, amidst other themes. The document is currently under collaborative and collective development by the Network of Innovators and for the Network of Experimentation Laboratories members.","a:1:{i:0;s:47:""Public service delivery under new circumstances"";}","How to ensure research and citizen participation can occur during the changed context.","Administrative Modernisation Agency, LabX",,"a:1:{i:0;s:27:""National/Federal government"";}",,,,,,Portugal,,"Adaptive Action" 19378,https://oecd-opsi.org/covid-response/incentive-system-for-innovation-in-public-management-siigep/,"Incentive System for Innovation in Public Management (SIIGeP)","The Incentive System for Innovation in Public Management (SIIGeP) is a programme which aims at enabling the innovation capacity in human resources, to improve the work environment and the development of management models. The coordination of the programme is held between AMA, INA (National Institute of Administration) and DGAEP (Directorate General for Administration and Public Employment). In response to the COVID-19 outbreak, through the Order No 3614-D/2020, # 11 SIIGeP was entrusted to: o The development of guides, guidelines and other practical support instruments new management models and new forms of work organisation, including teleworking; o The promotion of innovative management, leadership and work organization practices, integrated in an action plan for innovation; o The dissemination of information to the Public Administration that provides the necessary framework for the activity of services and workers in new work environments; o The permanent analysis of the contents made available in order to ensure their coherence, accuracy and timeliness; o The reinforcement of remote training for the Public Administration, in articulation with universities with a specific training offer for the current context.","a:1:{i:0;s:47:""Public service delivery under new circumstances"";}","Aiding public administration in adapting to the current context","Administrative Modernisation Agency, National Institute of Administration (INA), Directorate General for Administration and Public Employment (DGAEP)",,"a:1:{i:0;s:27:""National/Federal government"";}",,,,,,Portugal,,"Adaptive Action" 19379,https://oecd-opsi.org/covid-response/health-ministry-website-covid19/,"Health Ministry Website - COVID19","The Directorate-General for Health has launched a dedicated microsite that gathers all public health information regarding the outbreak of COVID-19. The site has several guides and tools for health professionals, homeland security, schools, municipalities, touristic facilities and so on, daily updates with information on the outspread of the virus (number of infected people per municipality, number of deaths, numbers of cases by symptom, etc), and others such as approved laboratories for SARS-COV-2 testing. Any citizen can find reliable, up-to-date medical information on this website, as well as a comprehensive set of information and tools destined to the younger. Prescriptions, for instance, are full-cycle electronic and are sent through an SMS to the patients’ mobile phones (or to an email), without the need for physical interaction with the GP. Furthermore, the Portuguese Post Office and the National Association of Pharmacies (ANF) launched a new ‘pharmaceutical postal service’, allowing citizens to order from pharmacies at a distance (ePrescription SMS code can be sent by email) and have the items delivered at home.","a:3:{i:0;s:12:""Patient care"";i:1;s:62:""Information and practice sharing (with public and/or internal)"";i:2;s:47:""Public service delivery under new circumstances"";}","Patient care, Information and practice sharing (with public and/or internal), Public service delivery under new circumstances; Information for citizens and adjusting service delivery to the context","Directorate-General for Health",,"a:1:{i:0;s:27:""National/Federal government"";}",https://covid19.min-saude.pt/,,,,,Portugal,,"Digital Transformation" 19380,https://oecd-opsi.org/covid-response/two-of-the-three-main-mobile-operators-in-the-czech-republic-are-offering-customers-unlimited-data-during-the-emergency-situation/,"Two of the three main mobile operators in the Czech Republic are offering customers unlimited data during the emergency situation","Two of the largest mobile phone operators in the Czech Republic are offering free unlimited mobile data are to all of their customers. This will help people who now have to work from home as well as those who need to communicate with other people. The offer also applies to Czech citizens currently residing in other EU countries so they can be in contact with their family and loved ones. T-Mobile is also offering unlimited data to state institutions and companies with framework contracts. Additional channels such as BBC Earth and Premier Sport have been temporarily added to the TV package.","a:2:{i:0;s:47:""Public service delivery under new circumstances"";i:1;s:28:""Social effects of the crisis"";}","With teleworking and remote learning being enforced upon families, this innovation will provide the technological capacity for citizens to do these things, and to connect with friends and family with whom people are physically disconnected from. ","T-Mobile, 02",,"a:1:{i:0;s:14:""Private Sector"";}",https://news.expats.cz/prague-technology/t-mobile-joins-o2-in-offering-unlimited-mobile-data-during-the-coronavirus-crisis/,,,,,"Czech Republic",,"Adaptive Action|Digital Transformation" 19381,https://oecd-opsi.org/covid-response/research-4-covid-19/,"RESEARCH 4 COVID 19","The Foundation for Science and Technology (FCT), in collaboration with the Agency for Clinical Research and Biomedical Innovation (AICIB), launched exceptional funding to support the reorientation of R&D teams in the development of initiatives that meet the immediate needs of the National Health Service (SNS) to fight COVID-19 (e.g, new prevention tools, therapeutic developments, diagnostic methods, actions to promote a resilient society, especially in the older population and in higher risk groups). The total funding is €1,5 million, with a maximum of €30 000 per project.","a:2:{i:0;s:36:""Resource management and mobilisation"";i:1;s:3:""R&D"";}","Resource management and mobilisation, R&D; Funding for innovative fast/short-term responses to the crisis","Foundation for Science and Technology (FCT), in collaboration with the Agency for Clinical Research and Biomedical Innovation (AICIB),",,"a:1:{i:0;s:27:""National/Federal government"";}",,,,,,Portugal,,"Adaptive Action|Open Call|Social Solidarity" 19382,https://oecd-opsi.org/covid-response/ai-4-covid-19-data-science-and-artificial-intelligence-in-public-administration/,"AI 4 COVID-19: Data Science and Artificial Intelligence in Public Administration","Funding to support scientific research and technological development projects to combat current and future pandemics through data science and AI, developed in partnership between the public administration and R&D institutions, and focused on supporting citizens and health care services and entities (duration of 24 to 36 months). Developed within the National Digital Competencies Initiative e.2030 (Portugal INCoDe.2030), the total funding is €3 million, with a maximum of €240 000 per project.","a:1:{i:0;s:3:""R&D"";}","Immediate and longer term responses to pandemics","Foundation for Science and Technology",,"a:1:{i:0;s:27:""National/Federal government"";}",,,,,,Portugal,,"Digital Transformation" 19383,https://oecd-opsi.org/covid-response/sousedskapomoc-cz-connects-czech-volunteers-to-deliver-key-goods-to-vulnerable-people/,"Sousedskápomoc.cz connects Czech volunteers to deliver key goods to vulnerable people.","SousedskaPomoc.cz was created to provide food and medicine to people most at risk of coronavirus infection with the help of volunteers.These are mainly old and sick people who should not leave the house in the coming days at all. Users register, link with volunteers via an application that connects people with other local other cities, and then co-ordinate with volunteers through this app. Users can be dispatchers, couriers, seamstresses or caregivers.","a:2:{i:0;s:31:""Health and safety of responders"";i:1;s:23:""Crowdsourcing solutions"";}","There are a number of old and sick people who should not leave the house at all due to their poor health and vulnerability. This innovation will provide for healthy people who can leave their houses to deliver various key items to people in their communities who need them. ",Sousedskápomoc.cz,,"a:1:{i:0;s:24:""Non-Profit/Civil Society"";}",https://sousedskapomoc.cz/,,,,,"Czech Republic",,"Social Solidarity" 19384,https://oecd-opsi.org/covid-response/corona-datenspende-corona-data-donation/,"Corona Datenspende (Corona Data Donation)","The app will allow people to voluntarily and anonymously share information from their fitness trackers that could reveal signs of a Covid-19 infection. The free app will log a person's postcode, age and weight and keep track of any changes in activity and sleep habits, heart rate or even body temperature that could be symptoms of an acute respiratory disease.","a:1:{i:0;s:48:""Real-time data collection, sharing, and analysis"";}","Real-time data collection, sharing, and analysis","Robert Koch Institute",,"a:1:{i:0;s:27:""National/Federal government"";}",https://corona-datenspende.de/,,,,,Germany,,"Adaptive Action|open source|Social Solidarity" 19385,https://oecd-opsi.org/covid-response/business-led-innovation-in-response-to-global-disruption-de-minimis/,"Business-led innovation in response to global disruption (de minimis)","UK registered businesses can apply for a share of up to £20 million to respond to new and urgent needs in UK and global communities during and following the Covid-19 pandemic.","a:2:{i:0;s:36:""Resource management and mobilisation"";i:1;s:23:""Business-led innovation"";}","Spurring business-led innovative responses","Innovate UK",,"a:2:{i:0;s:27:""National/Federal government"";i:1;s:14:""Private Sector"";}",https://apply-for-innovation-funding.service.gov.uk/competition/583/overview#dates,,,,,"United Kingdom",,"Adaptive Action" 19386,https://oecd-opsi.org/covid-response/extremely-vulnerable-persons-service/,"Extremely Vulnerable Persons Service","A dedicated support service for people with a medical condition which makes them extremely vulnerable to coronavirus (COVID-19). Extermely vulnerable includes people who have had a solid organ transplant; have any cancer and are getting chemotherapy; have lung cancer and are getting radical radiotherapy; have cancer of the blood or bone marrow, at any stage of treatment - for example, leukaemia, lymphoma or myeloma; have any cancer for which you’re getting immunotherapy or other continuing antibody treatments; have any cancer for which you’re getting a targeted treatment which can affect the immune system - for example, protein kinase inhibitors or PARP inhibitors; have had bone marrow or stem cell transplants in the last 6 months, or are still taking immunosuppression drugs; have a severe respiratory condition - including cystic fibrosis, severe asthma or severe COPD (Chronic Obstructive Pulmonary Disease); have a rare disease or inborn error of metabolism that significantly increases your risk of infection - for example SCID or homozygous sickle cell; are getting an immunosuppression therapy that’s sufficient to significantly increase your risk of infection if are pregnant, and have a significant congenital or acquired heart disease.","a:2:{i:0;s:12:""Patient care"";i:1;s:28:""Social effects of the crisis"";}","Support for vulnerable people","Government Digital Service",,"a:1:{i:0;s:27:""National/Federal government"";}",https://www.gov.uk/coronavirus-extremely-vulnerable,,,,,"United Kingdom",,"Adaptive Action" 19387,https://oecd-opsi.org/covid-response/covid-19-e-learning-programme/,"COVID-19 e-learning programme","An e-learning programme in response to the Coronavirus (COVID-19) global pandemic that is free to access, without logging in*, for the entire UK health and care workforce, including those working in the NHS, the independent sector and social care. The programme includes key materials to help the health and care workforce respond to Coronavirus. The Coronavirus programme currently includes limited resources, but will add more content in the coming days and weeks. The additional content will include new sessions and content curated from different sources such as existing HEE e-LfH sessions and materials from other organisations such as NHS England and NHS Improvement or the World Health Organization. Content in the Coronavirus programme currently includes: Essential Guidance from the NHS, Government and WHO Infection Prevention and Control Personal Protection Equipment Critical Care Resources RCGP learning Invasive Ventilation Intensive Care Medicine Induction of International and Returning GPs Statutory and Mandatory Training","a:3:{i:0;s:12:""Patient care"";i:1;s:31:""Health and safety of responders"";i:2;s:62:""Information and practice sharing (with public and/or internal)"";}","Patient care, Health and safety of responders, Information and practice sharing (with public and/or internal); To assist health care workers in tackling the pandemic","Health Education England e-Learning for Healthcare (HEE e-LfH), National Health Service (NHS)",,"a:1:{i:0;s:27:""National/Federal government"";}",https://www.hee.nhs.uk/news-blogs-events/news/free-open-access-covid-19-e-learning-programme-entire-uk-health-care-workforce,,,,,"United Kingdom",,"Adaptive Action|Digital Transformation" 19388,https://oecd-opsi.org/covid-response/covid-19-barometer/,"COVID-19 Barometer","The Barometer provides comparative analysis of the responses of different countries to the COVID-19 epidemic; epidemiological models of projection of new cases (first results already launched); analysis of the evolution of risk perception, compliance with government measures, the responsiveness of government and health services and the impacts on individual daily lives. It is also intended to analyse the preferred sources of information and the social support network in case of need.","a:2:{i:0;s:62:""Information and practice sharing (with public and/or internal)"";i:1;s:48:""Real-time data collection, sharing, and analysis"";}","Information and practice sharing (with public and/or internal), Real-time data collection, sharing, and analysis; Communicating about responses to the pandemic","National School of Public Health",,"a:1:{i:0;s:27:""National/Federal government"";}",https://www.ensp.unl.pt/barometro-covid-19-apresenta-primeiros-resultados/,,,,,Portugal,, 19389,https://oecd-opsi.org/covid-response/coronakids/,CoronaKids,"A playful-educational website created by the publisher “Ideias com História” in partnership with the Directorate-General for Health (DGS), which aims to inform children and young people about this disease that is spreading around the world, caused by the new coronavirus. On the site is news every day, useful information about Covid-19, curiosities, games, videos and activities for children to develop in this period when they are at home, in a fun way.","a:2:{i:0;s:62:""Information and practice sharing (with public and/or internal)"";i:1;s:28:""Social effects of the crisis"";}","Information and practice sharing (with public and/or internal); Helping children","Directorate-General for Education (DGE), Directorate-General for Health (DGS), Ideias com História",,"a:1:{i:0;s:27:""National/Federal government"";}",https://www.coronakids.pt/,,,,,Portugal,,"Adaptive Action" 19390,https://oecd-opsi.org/covid-response/ciencia-viva/,"Ciência Viva","A dedicated webpage to COVID-19 with videos, articles and FAQs, developed and/or presented by scientists on the coronavirus and COVID-19, including a special section on relevant Citizen Science projects, highlighting the contribution of the wider public to research development in related topics. Specific materials on the coronavirus epidemic were produced by Ciência Viva for the school communities.","a:1:{i:0;s:62:""Information and practice sharing (with public and/or internal)"";}","Information and practice sharing (with public and/or internal)","National Agency for Science and Technological Culture",,"a:1:{i:0;s:27:""National/Federal government"";}",http://www.cienciaviva.pt/covid19/,,,,,Portugal,,"Digital Transformation|Open Call" 19391,https://oecd-opsi.org/covid-response/domestic-violence-helpline/,"Domestic violence helpline","A helpline, number 3060, which allows victims of domestic violence to send quick text messages (SMS) if they want to ask for help. This mechanism is free, available 24 hours a day and guarantees confidentiality. It aims to ensure safety and support for victims of domestic violence, given the increased risk that the current context of isolation means.","a:2:{i:0;s:28:""Social effects of the crisis"";i:1;s:14:""Domestic abuse"";}","Responding to impacts of confinement/lockdown","Vodafone Portugal Foundation, Portuguese Government",,"a:2:{i:0;s:27:""National/Federal government"";i:1;s:24:""Non-Profit/Civil Society"";}",,,,,,Portugal,,"Adaptive Action" 19392,https://oecd-opsi.org/covid-response/covid-19-solutions-and-technologies/,"Covid-19 solutions and technologies","A page with information on solutions and technologies developed by civil society, namely by companies and entities to respond to the negative impacts of the COVID-19 pandemic. Among them, very different solutions, from technologies for monitoring symptoms or detecting fever through images (the latter already being used at Lisbon’s airport), to DryVHP technology for bio-decontamination, or magnetic and optical biosensors integrated into microfluidics that identify specific sequences of nucleic acids.","a:2:{i:0;s:62:""Information and practice sharing (with public and/or internal)"";i:1;s:23:""Crowdsourcing solutions"";}","Information and practice sharing (with public and/or internal), Crowdsourcing solutions; Surfacing available innovations","National Innovation Agency",,"a:2:{i:0;s:27:""National/Federal government"";i:1;s:14:""Private Sector"";}",https://www.ani.pt/pt/portugal-inovador/portugal-inovador/covid-19-solu%c3%a7%c3%b5es-e-tecnologias/,,,,,Portugal,,"Digital Transformation" 19393,https://oecd-opsi.org/covid-response/tech4covid19/,tech4COVID19,"A group of volunteers, made up from more than 4.300 people from 250 different companies and various fields of work, working towards a common goal: unite Portuguese talent in the development of technological solutions that help the population overcoming the challenge of COVID-19. Many projects have already been launched and others are in the pipeline. To name a few: ● An app with up-to-date technical info for medical doctors; ● A fundraising campaign; ● An app with free of charge video consultations; ● A tracker for infected/potentially infected people (non-mandatory) ● A platform to help local commerce sell online","a:1:{i:0;s:23:""Crowdsourcing solutions"";}","Surfacing and creating innovative solutions",,,"a:2:{i:0;s:14:""Private Sector"";i:1;s:24:""Non-Profit/Civil Society"";}",,,,,,Portugal,,"Digital Transformation|Social Solidarity" 19394,https://oecd-opsi.org/covid-response/covid-19-ai-powered-digital-assistant/,"COVID-19 AI-Powered Digital Assistant","This AI-powered digital assistant is for supporting citizens during this pandemic, allowing them to ask questions about the disease and, eventually, to avoid infections by the new coronavirus by not leaving the house. Based on Artificial Intelligence, through the algorithms provided by the Directorate-General for Health, it aims to make an initial screening to its users and to understand what is the best approach they might adopt. The service is available free of charge through a website and Messenger on the Facebook page of the Centro de Medicina Digital P5. Despite not being an official solution from the national health authority (does not replace the authorized and official channels, such as the Saúde 24 helpline), the digital assistant can give recommendations to the users on how to avoid contagion and stay healthy. The creation of this algorithmic model allowed the system itself to improve the answer to the frequently asked questions and to guide people towards scientifically validated information.","a:1:{i:0;s:62:""Information and practice sharing (with public and/or internal)"";}","Information and practice sharing (with public and/or internal)","A consortium between public medical schools, tech startups, namely, the School of Medicine of the University of Minho, the Faculty of Medicine of the University of Porto and the companies Automaise and HLTSYS – HealthySystems.",,"a:2:{i:0;s:14:""Private Sector"";i:1;s:24:""Non-Profit/Civil Society"";}",https://covid19.automaise.com/,,,,,Portugal,,"Digital Transformation" 19395,https://oecd-opsi.org/covid-response/latvias-covid-19-chatbot/,"Latvia's Covid-19 Chatbot","A chatbot specifically on/for Covid-19","a:1:{i:0;s:62:""Information and practice sharing (with public and/or internal)"";}","Information and practice sharing (with public and/or internal)",,,"a:1:{i:0;s:14:""Private Sector"";}",https://covidbots.lv,,,,,Latvia,,"Digital Transformation" 19396,https://oecd-opsi.org/covid-response/shield48/,Shield48,"The team Shield 48 won the HackForce hackathon that took place 17-19 March with its design and plan to manufacture and supplie face shields to medical professionals during the COVID-19 health crisis. Subsequent to the hackathon, Shield48 has already manufactured 10,000 face shields to Latvian state medics according to the contract with the Latvian National Health Service and delivered to Latvian hospitals. With a new grant, Shield48 plans to use the loan to cover the future costs of raw materials and manufacturing to fulfil new deliveries. The team has also made Shield48 face shield design accessible to everyone.","a:3:{i:0;s:31:""Health and safety of responders"";i:1;s:36:""Resource management and mobilisation"";i:2;s:23:""Crowdsourcing solutions"";}","Personal protective equipment","Latvian Development finance institution ALTUM",,"a:2:{i:0;s:27:""National/Federal government"";i:1;s:14:""Private Sector"";}",https://shield48.eu/2020/04/02/altum-grants-a-eur-100000-loan-for-the-production-of-shield48-face-shields/,,,,,Latvia,,"Open Call" 19397,https://oecd-opsi.org/covid-response/stay-at-home-volunteer-movement/,"Stay at home volunteer movement","Offering assistance of volunteers to anyone who is in the risk group or quarantine in order to purchase basic necessities and groceries or to provide other kinds of essential support in order for you to be able to stay at home. The platform connects those who need help with those who want to help.","a:2:{i:0;s:36:""Resource management and mobilisation"";i:1;s:12:""Volunteering"";}","Helping people comply with quarantine",,,"a:1:{i:0;s:24:""Non-Profit/Civil Society"";}",https://paliec-majas.lv/en/,,,,,Latvia,,"Social Solidarity" 19398,https://oecd-opsi.org/covid-response/slovenias-webpage-hub-for-national-and-eu-official-materials-on-coronavirus/,"Slovenia's webpage hub for national and EU official materials on coronavirus.","Slovenia have established an official singel hot stop for Covid-19 with all current documents and information from both their national government and the EU. It collects information published by the Slovenian government as well as by the European Commission in one place for citizens to access the most reliable informtation possible.","a:2:{i:0;s:62:""Information and practice sharing (with public and/or internal)"";i:1;s:36:""Resource management and mobilisation"";}","In order to ensure that governments can communicate effectively all relevant information to their citizens, about national and EU regulations and laws, Slovenia established this single webpage. ","Government Office for Development and European Cohesion Policy",,,https://eu-skladi.si/sl/aktualno/covid19,,,,,Slovenia,,"Digital Transformation" 19399,https://oecd-opsi.org/covid-response/to-reassure-children-nz-prime-minister-declares-easter-bunny-an-essential-worker/,"To reassure children, NZ Prime Minister declares Easter Bunny an essential worker.","New Zealand has declared that the Easter Bunny is an essential worker ahead of Easter. The Prime Minister Jacinda Ardern used a daily press conference to assure kids that they would still be getting easter eggs for Easter.","a:1:{i:0;s:28:""Social effects of the crisis"";}","Mental health and wellbeing is greatly affected by the disruption to normal social life, no moreso than for younger children, and by extension their families. New Zealand PM Jacinda Ardern, during her daily press conference, reassured children of her country that the Easter Bunny (and the toothfairy) is an essential worker, thus assuring them that their traditions of Easter will continue.","New Zealand Government",,"a:1:{i:0;s:27:""National/Federal government"";}",https://www.npr.org/sections/coronavirus-live-updates/2020/04/07/828839205/the-easter-bunny-is-an-essential-worker-new-zealands-ardern-says?t=1586352220211,,,,,"New Zealand",,"Adaptive Action" 19400,https://oecd-opsi.org/covid-response/denmarks-hack-the-crisis-hackathon/,"Denmark's 'Hack the Crisis' Hackathon","Denmark is one of the world’s most digitized countries, acknowledged for its cooperation between academia, NGOs and the public and private sectors. We are inviting tech entrepreneurs, social workers, teachers, NGOs, public sector employees, companies, students, retirees – basically everyone in Denmark and abroad who want to help us identify and solve challenges that are appearing during the COVID-19 crisis. The idea was to search for ideas with a special focus on containment of coronavirus with a special focus on developing non-medial solutions to deal with its aftermath. The hack was divided into 3 tracks:`Saving Lives, Helping Communities and Helping businesses. COVID-19 has developed into a global crisis in recent weeks. We are inviting you to join us in this online hackathon to help Denmark and the world emerge stronger than ever. Now is the time to design, test, and launch moonshot ideas to help tackle the crisis.Experts in all fields from Denmark and around the world are invited to join in solving challenges regarding COVID-19.","a:1:{i:0;s:23:""Crowdsourcing solutions"";}","A global challenge requires global solutions and therefore needs collaboration between a wide range of different actors. We will unite participants with mentors, subject matter experts, and data sources to help ideas get off the ground. The goal of this 48h nonprofit online hackathon is to develop open-source prototypes, which will contribute to solving the most pressing challenges in the current COVID-19 crisis. They want to build on existing solutions and technologies to prevent duplications, and we want to enable a sustainable impact after the hackathon to take projects to the next level and implement them for our daily life and work. This hackathon is inspired by Estonia and the community of Garage48 “HACK THE CRISIS”, organised by volunteers from the Estonian government, corporates & startup community. ","Copenhagen CapaCity and 'Hack the Crisis'",,"a:2:{i:0;s:16:""Local government"";i:1;s:24:""Non-Profit/Civil Society"";}",https://campaign.greatercph.com/hack-the-crisis#about,,,,,Denmark,,"Open Call" 19401,https://oecd-opsi.org/covid-response/norways-hack-the-crisis-hackathon/,"Norway's 'Hack the Crisis' Hackathon","Hack the Crisis Norway is an online hackathon set up to meet the challenges our society is facing as a result of the coronavirus. The event is organised by volunteers from the tech and startup community in Norway. In a hackathon, people come together to create solutions and concepts from scratch in a short amount of time. Over the course of a weekend, people all over Norway joined forces to create innovative solutions to the corona crisis. Anyone could participate in Hack the Crisis Norway, and no previous experience was required. The winners for each category receive NOK 100 000, and the runners-up will each get NOK 50 000. After the hackathon, there will be new initiatives to follow up on good ideas and solutions that did not win.","a:1:{i:0;s:23:""Crowdsourcing solutions"";}","Norway's 'Hack the Crisis' hackathon will provide solutions through an agile hackathon format with thousands of participants with different skills around the world. Winning solutions include 3d printing, a safe shopping innovation for communities, and an app where people can buy small virtual gifts for friends that can be exchanged for real goods when the crisis is over and shops re-open. ","Brainify Norway",,"a:1:{i:0;s:14:""Private Sector"";}",https://www.hackthecrisisnorway.com/,,,,,Norway,,"Open Call" 19402,https://oecd-opsi.org/covid-response/ilo-social-protection-monitor-on-covid-19/,"ILO Social Protection Monitor on Covid-19","The ILO's Social Protection Monitor presents the latest policy trends based on media announcements on social protection measures. This special report covers social protection responses throughout the world to the COVID-19 crisis between February and April 2020. ILO’s Social Protection Monitor is based on media/news published online. The Monitor tracks announcements of social protection measures, defined as any policy decision that affects the functioning of a social protection system, from minor parametric adjustments to major developments and reforms, as well as social subsidies. The Monitor is a useful source for addressing the information gap since updates to the comprehensive global social protection statistics reported in the ILO Social Security Inquiry take years to compile. The monitor offers analysis through grouping interventions by region, date, type (i.e. type of government intervention like new benefits schemes), by function (i.e. sectoral like healthcare or unemployment), and grouping of modal types of interventions.","a:2:{i:0;s:62:""Information and practice sharing (with public and/or internal)"";i:1;s:48:""Real-time data collection, sharing, and analysis"";}","The ILO's platform uses atypical information sources (news and media reports and public announcements) to provide a more up-to-date, if not 100% comprehensive, update on social protections as the crisis unfolds. The normal means of collecting data through governments would be too slow to provide this information in realtime, and thus this new way, and new digital presentation, allows for more up-date trends analysis and better decision-making. ","International Labour Organisation (ILO)",,"a:1:{i:0;s:26:""International Organisation"";}",https://www.social-protection.org/gimi/ShowWiki.action?id=3417,,,,,"None of these or not applicable",,"Adaptive Action" 19403,https://oecd-opsi.org/covid-response/dr-rosa-chatbot/,"Dr Rosa chatbot","Dr Rosa is a virtual assistant/chatbot in WhatsApp. Dr Rosa asks users a series of questions and, through artificial intelligence algorithms, determines the symptoms of the patient. Based on these, the user is passed to a virtual office, where they are evaluated by professional doctors, who can send an ambulance with specialized personnel for physical observation and home care, or even refer them to a hospital center as appropriate.","a:1:{i:0;s:62:""Information and practice sharing (with public and/or internal)"";}","Information provision and patient screening","National Authority for Government Innovation (Autoridad Nacional para la Innovación Gubernamental)",,"a:1:{i:0;s:27:""National/Federal government"";}",https://ecotvpanama.com/actualidad/rosa-y-paco-profesionales-virtuales-que-luchan-contra-el-covid-19-en-panama_0_52709/,,,,,Panama,,"Digital Transformation" 19404,https://oecd-opsi.org/covid-response/madrid-sale-al-balcon/,"Madrid sale al balcón","The Madrid City Council has decided to transform the Decide Madrid platform into a channel of citizen participation through which residents can submit solidarity initiatives proposals that can help improve the current situation.","a:2:{i:0;s:62:""Information and practice sharing (with public and/or internal)"";i:1;s:23:""Crowdsourcing solutions"";}","Citizen engagement and solidarity","City of Madrid",,"a:1:{i:0;s:16:""Local government"";}",https://decide.madrid.es/legislation/processes/116/proposals,,,,,Spain,, 19405,https://oecd-opsi.org/covid-response/covid-19-dashboard-at-district-level/,"COVID-19 Dashboard at District Level","In March 2019, the government of Pacitan District, East Java Province, Indonesia, prepared a dashboard to monitor the spread of COVID-19 in the district.The Dashboard displays an updated status of the spread of the virus in the district, including data on people at risk of becoming infected, infected people in medical care, and visitors from outside the district The data is collected daily by village neighbourhood groups (RT/RW) and reported to an Emergency Team at the district level. This dashboard provides important up-to-date information to all stakeholders, both government (regent, all government offices, village apparatus) and non-government (community, university, media). It is the main reference for raising the community’s awareness on the need for action and the base for decision making for policy makers at all levels.","a:3:{i:0;s:25:""Real-time data collection"";i:1;s:7:""sharing"";i:2;s:12:""and analysis"";}","Real-time data collection, sharing, and analysis","Pacitan District Government: - Emergency Response Team for Covid 19 Kab. Pacitan (consisting of all government office representatives, as well as police and army) - District Health Office - Communication & Information Office - Village apparatus - Community members","Data security","a:1:{i:0;s:16:""Local government"";}",https://covid19.pacitankab.go.id/,,"wiraswastika@gmail.com and dinalimanto@yahoo.co.id",0,0,Indonesia,,"Digital Transformation" 19406,https://oecd-opsi.org/covid-response/patient-health-history-record-system/,"Patient Health History Record System","'- Control of epidemics - Patient Control - Control of Vaccination Campaigns - Expert needs control by location - More reliable and secure data under the new personal data protection law - More objective targeting of public health policy - Faster reaction to public health emergencies - Doctors with access to all health history and with more accurate patient information, even in emergency care - Patients with their health history updated and accessible when they need medical care - Public authorities using mathematical models to make projections with greater reliability - Patients using mathematical models to make projections and personalized predictions - Access to vulnerable population to technologies given only to people with private health insurance - Access to information of people using private health insurance by the government - People who have a private health plan and switch to the public health system without losing data - More accessible and reliable data than in DATA SUS - Data held by patients - Data released only for patients who wish to access - Health History x Digital Health Record - Simplification of the database used today using data lake methodology","a:8:{i:0;s:12:""Patient care"";i:1;s:31:""Health and safety of responders"";i:2;s:62:""Information and practice sharing (with public and/or internal)"";i:3;s:36:""Resource management and mobilisation"";i:4;s:20:""Governance responses"";i:5;s:48:""Real-time data collection, sharing, and analysis"";i:6;s:47:""Public service delivery under new circumstances"";i:7;s:28:""Social effects of the crisis"";}","The project aims to achieve, among other purposes, to unify public health data so that the government can make decisions based on accurate and reliable information. Enable the use of Telemedicine in a safe and reliable way and can bring patients the best specialists in the world. Create disease prediction models using Artificial Intelligence and use of mathematical and statistical models allowing the government to be able to make more reliable and safer decisions even in emergencies such as outbreaks and epidemics. Other points to be achieved, such as minimizing waiting times and maximizing the quality of patient care, provide tools for safe and reliable storage of patient data throughout their lives, minimizing losses from procedures performed by patients, being in compliance with the new legislation for the protection of personal data, in short the patient will be better treated and more quickly. Doctors will be able to issue prognoses and diagnoses based on secure information, always be in contact with their patient, obtain updated data from their patient in case of emergency for their decision making, and therefore, the doctor's work will be more efficient and quality. The project aims to meet the demand for better quality information from governments for decision making in relation to public health policy. The data available today in this regard are not up to date and reliable. In addition, these data are in data bits with national scope, where it would be more interesting to obtain such data starting with cities.","Universidade Federal Fluminense (RJ-Brasil)","The project aims to create a database with the patient's history throughout his life. This database would be accessed via a mobile application and also via an interconnected web system. The database would be fed with data by the patient and / or their doctors. This is an essential project for the use of Telemedicine. Doctors will be able to access the patient's entire life in a clear, safe and fast way. The patient will be able to change doctors without losing his information. There must be a standard for this information. In this case, attaching a form to each procedure to facilitate access to data. Doctors will be able to exchange vital patient information with each other via the system. In case of emergency, the patient, even unconscious, could have their data released by the doctor, taking responsibility for the access in an extraordinary way. Such a procedure would have a later evaluation of the patient or family in case of death of the patient. If the patient wishes, he could obtain prognosis about probable diseases that he could develop based on analysis of his health history data via Artificial Intelligence. Finally, there would be infinite uses when the patient owns his data and make it available to anyone who only wishes. In turn, governments would have a mass of data much more reliable and secure to make their analysis for the public health policies adopted. In cases of emergencies such as pandemics, the government could quickly and safely know the groups of risks that would have to be insured.","a:5:{i:0;s:27:""National/Federal government"";i:1;s:25:""Regional/State government"";i:2;s:16:""Local government"";i:3;s:26:""International Organisation"";i:4;s:14:""Private Sector"";}",,,alexandroacha@hotmail.com,,,Brazil,, 19407,https://oecd-opsi.org/covid-response/zackig-online-digital-volunteers-for-corona-affected-smes/,"Zackig.Online - Digital Volunteers for Corona-affected SMEs","We launched a pro bono initiative where Corona-affected small businesses get help from volunteers to quickly build digital channels: Videochats, Websites, Onlineshops, etc; The aim is to help the businesses reach their customer segments on new channels / find new customer segments online","a:2:{i:0;s:28:""Social effects of the crisis"";i:1;s:29:""Economic impact of the crisis"";}","Many small businesses are currently under great / existential stress. Government aid helps with wages but does not cover fixed costs (e.g., rent). Digital channels provide short term help (and can even assist in recovering lost revenue in the long term), but SMEs often lack the know-how and resources to build them - especially quickly.","Right now it's a small team of volunteers","We have strong networks in the ""digital industry"" and should be able to recruit volunteers, but to match them with the SMEs which are affected the most, we need strong partners that are able to reach them (e.g., traditional media, official institutions). We currently simply lack the resources to reach out and build partnerships.","a:3:{i:0;s:25:""Regional/State government"";i:1;s:16:""Local government"";i:2;s:14:""Private Sector"";}",https://zackig.online,,fabian@zackig.online,,,Switzerland,,"Digital Transformation|Social Solidarity" 19408,https://oecd-opsi.org/covid-response/ai-chatbot-for-covid-19%e2%80%8b/,"AI Chatbot for Covid-19","Providing residents with direct access to trusted COVID-19 information via Artificial Intelligence (AI) Technology.","a:1:{i:0;s:62:""Information and practice sharing (with public and/or internal)"";}","Empower citizens to access trusted information in real time anytime, anywhere through a digital platform as well as broadly deliver a consistent message without requiring traditional workspace assignments.",,,"a:1:{i:0;s:16:""Local government"";}",https://www.austintexas.gov,,,,,"United States",,"Digital Transformation" 19409,https://oecd-opsi.org/covid-response/citizen-platform-to-report-and-monitor-the-development-of-covid-19-combining-data-from-government-and-citizens/,"Citizen Platform to report and monitor the development of COVID-19 combining data from government and citizens.","Qlue, a startup initiative, works with a number of startups under MDI Ventures, a corporate venture capital initiative by Telkom Indonesia, to launch a new citizen reporting platform called Moving Indonesia (Indonesia Bergerak) to report on COVID-19 related issues. Qlue is a social media app which allows users to report problems directly to the city government and businesses, as well as sharing informations to the neighbors around them in order to help creating Smart City. Reports from citizens will be dispatched in real time to the related officials. Each report's status can be monitored using Qlue App and Qlue’s Dashboard in mycity.qlue.id. Moving Indonesia is a platform based on data integration, chatbot, and citizen reporting related to the development of COVID-19 that can be accessed by the public. Citizens report on suspected COVID-19 cases, community crowds, and full hospitals through the QlueApp application. Reports from the public are visualized in the form of maps that can be assessed by the public on the dashboard, https://indonesiabergerak.com/laporan-warga. The QlueApp is linked to the QlueWork application on work force management used by the National Disaster Management Agency (BNPB) officers in the field to coordinate various task effectively and efficiently.","a:5:{i:0;s:31:""Health and safety of responders"";i:1;s:62:""Information and practice sharing (with public and/or internal)"";i:2;s:25:""Real-time data collection"";i:3;s:7:""sharing"";i:4;s:12:""and analysis"";}","Synergy between BNPB and a start-up agency that contributes to reducing the impact of the spread of COVID-19. Helps BNPB in providing quick, accurate and transparent understanding and information to the public. Public participation in reporting on the three important issues, i.e. suspected Covid-19 cases, a crowd of people who could potentially spread the corona virus, full hospital data is needed by BNPB as data for analysis and to determine the next steps in anticipating the spread of the corona virus in Indonesia.","• Qlue, a startup initiative • MDI Ventures, a corporate venture capital initiative by Telkom Indonesia • National Disaster Management Agency (BNPB)","Data Security","a:2:{i:0;s:25:""Regional/State government"";i:1;s:24:""Non-Profit/Civil Society"";}",https://m.cnnindonesia.com/teknologi/20200323100404-185-485948/aplikasi-qlue-warisan-ahok-bantu-tangkal-virus-corona,https://inet.detik.com/cyberlife/d-4951362/qlue-dkk-bikin-platform-pelaporan-covid-19,,,,Indonesia,,"open source" 19410,https://oecd-opsi.org/covid-response/our-tomorrows-covid-19-module/,"Our Tomorrows- COVID-19 Module","Our Tomorrows launched a new SenseMaker framework to establish a rapid feedback loop for citizens to share their experiences with COVID-19 and the impact it has on their families. Stories that are shared contribute to a state-wide Story Bank hosted by the Kansas Children's Cabinet and Trust Fund. State-level decision-makers and community organizations across the state may access the Story Bank and analysis provided by the Our Tomorrows team to craft intervention strategies and rapidly respond to virus-related developments. Our Tomorrows data is focused on rapidly returning stories, key patterns, and thought provoking themes to people at multiple levels in the early childhood system to inform COVID-19 Response. Returned data and analysis is meant to be short and simple to resonate with decision-makers. An example: A child care provider shared their experience of running out of milk for the children due to the quantity restrictions that grocery stores have placed on staple items during the crisis. Due to the same restrictions, dairy farmers have been disposing of excess milk. When the narrative reached state-level leadership, the issue of provider demand and farmer supply was quickly addressed through coordinated state action. By sharing their story through Our Tomorrows, the provider was able to meet their needs. Our Tomorrows is also developing support in three areas: narrative intervention, complexity-informed decision-making, and community-level decision-making. Narrative intervention seeks to help governments and organizations craft stronger and more inclusive narratives to bring people together during times of crisis. Complexity-informed decision-making utilizes heuristics from complexity science to support new methods of intervention. Community decision-making support includes Community Sensemaking Workshops, group problem definition, and citizen engagement strategies.","a:5:{i:0;s:62:""Information and practice sharing (with public and/or internal)"";i:1;s:20:""Governance responses"";i:2;s:48:""Real-time data collection, sharing, and analysis"";i:3;s:47:""Public service delivery under new circumstances"";i:4;s:28:""Social effects of the crisis"";}","Our Tomorrows seeks to help governments monitor the ever-evolving conditions through the lens of citizen experiences. By keeping a pulse on what is happening with communities, government can be more responsive and responsible. Our Tomorrows provides this solution via continuous collection and a rapid feedback loop of reports containing relevant experiences and data. Additionally, Our Tomorrows provides an early warning system to decision-makers, allowing them to better anticipate the needs of their communities, rather than waiting for worrying trends to amplify with catastrophic results. ","University of Kansas Center for Public Partnerships and Research, The Kansas Children’s Cabinet and Trust Fund, the Kansas Department of Health and Environment, the Kansas Department of Children and Families, the Kansas Department of Education, and the Kansas Office of the Governor. Local community partners assisting with recruitment of respondents include Child Advocacy & Parenting Services, Inc., Child Care Aware, Community Health Council of Wyandotte County, Finney County United Way, Four County Mental Health Center, Immunize Kansas Coalition, Kansas Breastfeeding Coalition, Kansas Children's Service League, Kansas Post Adoption Resource Center, Kansas Deaf-Blind Project, LiveWell Northwest Kansas, Parents as Teachers – Lawrence, Project Eagle, Sedgwick County Health Department, the Family Resource Center, TOP Early Learning Centers, Topeka Housing Authority, Topeka Rescue Mission - Children's Palace, United Way of Greater Topeka, Unified School District 218, and Elkhart Public Schools.","The data return policy and decision-making support strategies are emergent practice. Implementing these strategies with an ongoing SenseMaker story bank has not been done before and we are interested in any ideas for how to return the information quickly, efficiently, and log how it has been used.","a:3:{i:0;s:25:""Regional/State government"";i:1;s:14:""Private Sector"";i:2;s:24:""Non-Profit/Civil Society"";}",https://kschildrenscabinet.org/our-tomorrows/,,ourtomorrows@ku.edu,,,"United States",,Recovery-Oriented 19411,https://oecd-opsi.org/covid-response/communicating-social-assistance-eligibility-and-simplifying-deposits/,"Communicating Social Assistance Eligibility and Simplifying Deposits","The Government of Kazakhstan used SMS to communicate with those who qualified for social assistance to indicate that this would be automatically transferred into their bank accounts, or to request bank account information to complete the transfer.","a:1:{i:0;s:47:""Public service delivery under new circumstances"";}","This system was developed in response to: 1) issues with broadband connection 2) technical issues and cyber attacks 3) inability to apply for social assistance in person 4) overwhelmed call centres It also ensures that that those that qualify for social assistance have equal access to information about their eligibility. ie. those that don't have broadband are not neglected","Government of Kazakhstan, Ministry of Labour and Ministry of Digital Development, Innovation and Aerospace",,"a:1:{i:0;s:27:""National/Federal government"";}",,,,,,Kazakhstan,,"Adaptive Action" 19412,https://oecd-opsi.org/covid-response/online-filing-of-sick-leave-by-individuals/,"Online filing of sick leave by individuals.","An increased workload for family doctors and the health sector as a whole means that getting in touch with a doctor may be more difficult; those in need of filing an official sick note (Haigusleht) with employers can do so via the Patient Portal. Entries into the patients' portal will be forwarded to the Health Insurance Fund and the individual's employer and family doctor; the record is also automatically opened and the individual will be contacted by the family doctors' center within a week to clarify their state of health and any presenting symptoms","a:4:{i:0;s:12:""Patient care"";i:1;s:31:""Health and safety of responders"";i:2;s:20:""Governance responses"";i:3;s:47:""Public service delivery under new circumstances"";}","Sick leave can be taken by working people who are sick, as well as those caring for a sick child or family member or dependant, and this continues to apply to all illnesses. There are also options to take sick leave if a person is likely to have been exposed to coronavirus but symptoms have not yet developed. This will relieve the pressure from medical workers to fill in applications themselves and they can now just provide oversight and confirmation of actual sick leaves instead of filling in and filing themselves.","Health and Welfare Information Systems Centre; Health Insurance Fund; Family Physicians Association of Estonia","There still remains a need to deal with false claims, however the immediate pressure from medical workers can be relieved.","a:1:{i:0;s:27:""National/Federal government"";}",https://www.haigekassa.ee/en/uudised/work-sick-leave-can-be-filed-online-temporary-measure-monday,,info@haigekassa.ee,,,Estonia,,"Digital Transformation" 19413,https://oecd-opsi.org/covid-response/visual-guide-to-stop-the-spread-while-helping-your-community/,"Visual guide to stop the spread while helping your community","We have visualised guidelines to stop the spread of COVID-19. The visual guideline is based on the journey of a volunteer delivering food to a vulnerable neighbour, inspired by COVID-19 Mutual Aid UK groups. We hope that the over 200 community support groups spring up in the UK and other groups internationally can benefit from it.","a:1:{i:0;s:62:""Information and practice sharing (with public and/or internal)"";}","Provide accessible information on how to stop the spread of COVID-19 information to volunteers who are helping vulnerable members in their communities, particularly around food delivery.","A group of design researchers, practitioners and students from the London College of Communication, University of the Arts London.","The guidelines might become outdated or need to be adapted to different local context. All the material is open source and online.","a:1:{i:0;s:24:""Non-Profit/Civil Society"";}",https://drive.google.com/drive/folders/1J6h4tTFnXt5SIVCB2FJD4fBF7pohcznF,,l.salinas@lcc.arts.ac.uk,,,"United Kingdom",,"Adaptive Action|Social Solidarity" 19414,https://oecd-opsi.org/covid-response/match4healthcare-german-platform-connecting-healthworkers-with-organisations-in-need/,"match4healthcare - German platform connecting healthworkers with organisations in need","Match for Healthcare is a simple and efficient digital interface between medical facilities and professionals. It is an interface that allows supporters and those in need to quickly and easily connect with each other. ""match4healthcare"" is the ideal tool for quick and efficient networking of supporters and facilities and especially now the state-of-the-art solution. Publicly, the platform offers a form for people to offer their help depending on their medical training, for organisations to register their need for help, and a map for people to consult of where volunteers have offered help from. It has been developed by students as an open source project. It was built as part of the German Government's national hackathon (#wirsvsvirus). The platform started in Germany but is also in use in Austria.","a:2:{i:0;s:36:""Resource management and mobilisation"";i:1;s:23:""Crowdsourcing solutions"";}","As public health workers are an increasingly important resource to be managed for countries and health systems, this platform will allow professionals and organisations in need to directly connect to each other to improve the distribution of health professionals, and ultimately the level of healthcare services on offer.","Medical Students vs. Covid19'; BVMD (Federal Representation of Medical Students in Germany) ; match4everyone hackathon team; Budesregierung (The Cabinet of Germany)",,"a:2:{i:0;s:27:""National/Federal government"";i:1;s:24:""Non-Profit/Civil Society"";}",https://match4healthcare.de/,,,,,Germany,,"Adaptive Action|Social Solidarity" 19415,https://oecd-opsi.org/covid-response/reserve-civique-french-civic-reserve/,"Réserve Civique - French Civic Reserve","The French Civic Reserve is a platform that allows French citizens to volunteer for particular tasks during the quarantine period. There are 4 'vital missions': 1 - Distributing basic food and emergency aid to the most disadvantaged. 2 - Exceptional childcare for children of 3- Connecting with isolated fragile people (digitally via telephone, 4 - Shopping for essential products for fragile neighbours The platform allows people to volunteer, or for organisations to propose their own assignment or mission that they will need volunteers for. It also has 5 safety rules for volunteers. That they: 1 - maintain social distance 2 - are an ambassador for safety rules more generally 3 - are not over 70 or carrying a chronic disaease 4 - will avoid touching things 5 - will stay at home and inform the association if they show the slightest infection.","a:1:{i:0;s:36:""Resource management and mobilisation"";}","The French Civic Reserve will allow French citizens to carry out vital functions necessary for vulnerable populations during the Covid19 crisis. Citizens can volunteer and organisations can suggest a mission for volunteers, on a single digital platform that will align the needs of organisations and vulnerable people with the supply of willing volunteers.","French Civic Reserve; French Government",,"a:2:{i:0;s:27:""National/Federal government"";i:1;s:24:""Non-Profit/Civil Society"";}",https://covid19.reserve-civique.gouv.fr/,,,,,France,,"Social Solidarity" 19416,https://oecd-opsi.org/covid-response/mission-lets-mobilise-to-secure-our-plates-connecting-french-volunteers-with-the-agriculture-sector/,"Mission: Let's mobilise to secure our plates - connecting french volunteers with the agriculture sector","Mobilisons-nous pour sécuriser nos assiettes' is a platform that links farmers needing seasonal workers with potential volunteers. If volunteers have free time, they can work in fields, orchards or farms for a few hours through registering online on https://mission.wizi.farm/register, fill in the tasks that they are able to do, and their form will be sent directly to farmers. Similarly, farmers can also complete a form to help find workers for their specific tasks.","a:1:{i:0;s:36:""Resource management and mobilisation"";}","Covid-19 has prevented many farmers from being able to farm their produce due to the impacts on the planned seasonal workforce, who are often migrant workers in the spring. THis innovation will enable farmers to connect with French citizen volunteers (many of whom are looking for reasons to get outdoors for their health) to help fulfill their farming commitments.","Mission; Pole Emploi; WiziFarm",,"a:1:{i:0;s:24:""Non-Profit/Civil Society"";}",https://desbraspourtonassiette.wizi.farm/,,,,,France,,"Social Solidarity" 19417,https://oecd-opsi.org/covid-response/open-algorithm-for-assessing-covid-19-symptoms/,"Open Algorithm for assessing Covid-19 symptoms","The French Ministry of Solidarity and Health has published a referral algorithm for people wondering if they have symptoms of COVID19. This algorithm was created by a scientific committee made up of doctors, called CovidTélé, co-piloted by the AP-HP and the Pasteur Institute. It can be read online https://delegation-numerique-en-sante.github.io/covid19-algorithme-orientation/ In order to align all initiatives to the same set of health recommendations, the Ministry of Solidarity and Health advises the reuse of this algorithm. If organisations plan to collect data and wish to share it with CovidTélé, they can ask to have their work referenced by the Ministry of Solidarity and Health.","a:1:{i:0;s:62:""Information and practice sharing (with public and/or internal)"";}","It is important that all bodies assessing people based on their symptoms for coronavirus are using the same algorithms to ensure that their is population level uniformity and better macrodata, as well as for individuals to ensure they are assessed according to the very best standards. This public algorithm and platform will allow organisations to ensure that this is the case. ","French Ministry of Solidarity and Health",,"a:1:{i:0;s:27:""National/Federal government"";}",https://delegation-numerique-en-sante.github.io/covid19-algorithme-orientation/,,,,,France,,"open source" 19418,https://oecd-opsi.org/covid-response/digital-solidarity-2/,"Digital Solidarity","The French Secretariat in charge of Digital and La MedNum, a national cooperatiive of actors who work in data mediation, have created a 'Digital Solidarity' web platform to help people who have been forced to transition to digital solutions but who are not used to using particular digital services. The platform is created and solutions are proposed by volunteers through La MedNum. There is also an option for people to offer submit more content. The platform offers guidance and assisatnce on eight subjects: 1) Doing shopping for me and my family 2) Doing shopping for your work 3) Seeing a doctor 4) Staying in contact with close family and friends 5) Working at home 6) Learning from home 7) Shopping on the internet 8) Finding verified information.","a:2:{i:0;s:62:""Information and practice sharing (with public and/or internal)"";i:1;s:47:""Public service delivery under new circumstances"";}","There are a number of challenges that have been created for ordinary citizens who have been forced to socially isolate and distance themselves at their own home, in particular logistical and digital as well as administrative. This website provides practical day to day life for these specific challenges, in particular for people who may lack skills for example using digital technology to telework. ","French State Secretariat in charge of Digital; La MedNum",,"a:1:{i:0;s:27:""National/Federal government"";}",https://www.solidarite-numerique.fr/,,,,,France,,"Digital Transformation|Social Solidarity" 19419,https://oecd-opsi.org/covid-response/territorial-creative-responses/,"Territorial Creative Responses","This space, initiated by the CNFPT and the actors of territorial public innovation, aims to organize support and mutual aid between agents of the territorial public service, local communities and more broadly between citizens and any actor contributing to the common good in the territories. It is also an opportunity to learn together about the crisis in the context of innovative distance learning formats. Each contribution constitutes collective intelligence. Each contribution strengthens our common resources. The French 'Territorial Creative Responses' hub allows people to submit 'sheets' that describe (or collect) creative initiatives by particular types of actors within society. These can include anything from an online cultural festival in Grenoble to archiving projects for peopels' daily lives during quarantine to local agricultural initiatives. Citizens can learn more about them through a database or interactive map, or filter initiatives according to different filters. ","a:1:{i:0;s:62:""Information and practice sharing (with public and/or internal)"";}","Initiatives on a local scale are vital to keep communities functioning, but they often remain different in size and shape due to their local context (as opposed to regional or national). As such, this platform will enable citizens to share and learn from each others' local projects, to better improve new ones, avoid any duplication, and enhance community projects. ","Centre National de la Fonction Publique Territoriale",,"a:2:{i:0;s:25:""Regional/State government"";i:1;s:16:""Local government"";}",https://ripostecreativeterritoriale.xyz/?PagePrincipale,,,,,France,,"Open Call|Social Solidarity" 19421,https://oecd-opsi.org/covid-response/the-hauts-de-france-hub-for-civic-social-and-citizen-engagement/,"The Hauts-de-France hub for civic, social and citizen engagement","The Hauts-de-France hub for civic, social and citizen engagement is an online platform created by the Hauts-de-France government and SiiLab which details all the possible initiatives in which citizens can get involved in this region. It lists the various initiatives, describes the problems that they are addressing, how they attempt to solve those problems, and how citizens can get involved.","a:2:{i:0;s:62:""Information and practice sharing (with public and/or internal)"";i:1;s:36:""Resource management and mobilisation"";}","A lot of people want to volunteer to help in the societal effort to combat coronavirus. However, there are many options for how citizens can get involved. This hub will enable citizens to assess all the possible ways in which they can get involved to work out which is best for them. ","Préfet de la Région Hauts-de-France; SiiLab",,"a:3:{i:0;s:25:""Regional/State government"";i:1;s:16:""Local government"";i:2;s:24:""Non-Profit/Civil Society"";}",https://engagement-citoyen-civique-social-80.webself.net/services#R%c3%a9serve+civique,,,,,France,,"Social Solidarity" 19422,https://oecd-opsi.org/covid-response/the-australian-therapeutics-goods-administration-expedites-assessments-of-covid-19-diagnostic-kits/,"The Australian Therapeutics Goods Administration expedites assessments of COVID-19 diagnostic kits.","Australia's Therapeutic Goods Administration (TGA) has created a number of new regulations to accelerate the production and supply of COVID-19 test kits, through an expedited assessment procedure. In some cases, for example point of care tests, due to limited information at the time of application, regulatory approval is granted, with strict conditions that follow-up data and studies including stability shelf-life is provided to the TGA. In addition, a number of exemptions for complying with normal regulatory processes and approvals are in place to facilitate faster access and supply for some tests and PPE medical devices.","a:2:{i:0;s:36:""Resource management and mobilisation"";i:1;s:23:""Crowdsourcing solutions"";}","The speed of typical assessments for therapeutic goods is typically very slow within the TGA. This would mean that equipment which is needed imminently might be slowed down due to regulatory red tape and administration, thus resulting in adverse medical outcomes. This solution should help partially redress this problem.","Australian Government, Department of Health - Therapeutic Goods Administration",,"a:1:{i:0;s:27:""National/Federal government"";}",https://www.tga.gov.au/legal-supply-covid-19-test-kits,,,,,Australia,,"Adaptive Action" 19423,https://oecd-opsi.org/covid-response/brazils-virus-mctic-network-will-nationally-coordinate-research-to-identifying-complementarities-of-infrastructure-and-activities/,"Brazil's 'Virus-MCTIC Network' will nationally coordinate research to identifying complementarities of infrastructure and activities","The Ministry of Science, Technology, Innovation and Communications of Brazil (MCTIC) established an advisory committee and strategic plan to provide coordinated and quick responses to emerging viruses. This ""Virus-MCTIC Network"" coordinates the efforts of research laboratories with a view to identifying complementarities of infrastructure and activities in the ongoing research on Covid-19, influenza and others. The objectives of the network are the integration of scientific research and development efforts in the area of emerging viruses; definition of research priorities; coordination of ongoing R,D&I initiatives related to emerging viruses; and development of technologies to assist the country in facing those challenges. Researchers and representatives of MCTIC, the Ministry of Health and development agencies participate in the initiative. As an example, within this network, the National Center for Research in Energy and Materials (CNPEM) is already employing tools like computational biology and AI to evaluate the effectiveness of about 2 thousand existing drugs against Covid-19. Computational data tests use atomic structure data and the behavior of Covid-19 proteins to examine the interaction of molecules of available medications with these target proteins, and to pre-select those that show promise in interfering with the infection. Selected molecules will then be tested in vitro to verify its effectiveness in eliminating the virus, which will allow the new use of already available medications.","a:2:{i:0;s:36:""Resource management and mobilisation"";i:1;s:20:""Governance responses"";}","It is vital that research activities happen in a co-ordinated and efficient way. That is why this ""Virus-MCTIC Network"" coordinates the efforts of research laboratories with a view to identifying complementarities of infrastructure and activities in the ongoing research on Covid-19, influenza and others. ","Ministry of Science, Technology, Innovation and Communications of Brazil",,"a:1:{i:0;s:27:""National/Federal government"";}",https://stiplab.github.io/Covid19/Q3.html,,,,,Brazil,,"Adaptive Action" 19424,https://oecd-opsi.org/covid-response/idearumctic-is-a-platform-to-assess-the-maturity-of-technological-solutions-to-the-pandemic/,"IdearuMCTIC is a platform to assess the maturity of technological solutions to the pandemic.","Brazil's Ministry of Science, Technology, Innovation and Communications has launched a platform, IdearuMCTIC, aimed at connecting ideas and evaluating the maturity of technological solutions related to the challenges imposed by the pandemic.","a:5:{i:0;s:62:""Information and practice sharing (with public and/or internal)"";i:1;s:23:""Crowdsourcing solutions"";i:2;s:25:""Real-time data collection"";i:3;s:7:""sharing"";i:4;s:12:""and analysis"";}","IdearuMCTIC will form a database of researchers and their research, as well as project developers. Anyone can participate by registering a research, development or innovation on the website www.mctic.gov.br. These solutions are important to help MCTIC to identify existing technological ideas and solutions, their respective degrees of technological development (research, development and / or commercial exploitation) and the best applications for each one.","Ministry of Science, Technology, Innovations and Telecommunications",,"a:1:{i:0;s:27:""National/Federal government"";}",http://www.mctic.gov.br/mctic/opencms/salaImprensa/noticias/arquivos/2020/03/MCTIC_investe_no_combate_ao_Covid19.html,,,,,Brazil,,"Digital Transformation" 19425,https://oecd-opsi.org/covid-response/frances-defense-innovation-agency-aid-launches-a-dedicated-call-for-innovative-solutions/,"France's Defense Innovation Agency (AID) launches a dedicated call for innovative solutions","France's Defense Innovation Agency (AID) launched a dedicated call, as part of the government's plan to fight COVID-19. It relates to the search for innovative solutions, whether technological, organizational, managerial or adapting industrial processes, which could be directly mobilized in order to: protect the population, support patient care, test the population, monitoring the evolution of the disease at the individual level and the evolution of the pandemic, or helping to limit constraints during the crisis period.","a:1:{i:0;s:23:""Crowdsourcing solutions"";}","Solutions to specific problems can be hard for governments themselves to identify and scale up quickly, especially given the breadth of sectors and fields from which they can come. This call for innovations will facilitate the fast scale up of possible innovative solutions as submitted by external organisations from different sectors, addressing problems that the government may not have even perceived yet.","Defense Innovation Agency (AID) France",,"a:1:{i:0;s:27:""National/Federal government"";}",https://www.defense.gouv.fr/aid/appels-a-projets/appel-a-projets-lutte-covid-19,,,,,France,,"Open Call" 19426,https://oecd-opsi.org/covid-response/the-german-research-foundations-call-for-interdisciplinary-research-into-epidemics/,"The German Research Foundation's call for Interdisciplinary Research into epidemics","The German Research FOundation have launched a Call for interdisciplinary research into epidemics and pandemics on the occasion of the outbreak of SARS-CoV-2. Funding is given to projects that deal with prevention, early detection, containment and research into the causes and effects of and dealing with epidemics and pandemics using the example of SARS-CoV-2 and other human-pathogenic microorganisms and viruses. This includes research, for example on: the challenges and effects of an epidemic or pandemic and the measures taken on health systems; psychological, social and cultural factors in the emergence, spread and treatment of epidemics and pandemics as well as legal and ethical implications; the impact on global and regional economic development, production and value chains, logistics, transport and communication; biological and medical basics of a pathogen and the respective clinical picture as well as therapeutic procedures or preventive measures in combination with one or more of the aforementioned topics.","a:1:{i:0;s:62:""Information and practice sharing (with public and/or internal)"";}","The effects of the current SARS-CoV-2 outbreak show that epidemics and pandemics cannot be dealt with nationally, but that the global context must be taken into account. In order to be better prepared for the diverse aspects of global waves of infection in the future, a wide range of research must be supported. In addition to researching the current pandemic, fundamental research questions are to be derived and lead to generalizable scientific findings.","German Research Foundation (DFG)",,"a:1:{i:0;s:27:""National/Federal government"";}",https://www.dfg.de/foerderung/info_wissenschaft/2020/info_wissenschaft_20_20/index.html,,,,,Germany,,"Adaptive Action|Recovery-Oriented" 19427,https://oecd-opsi.org/covid-response/israel-covers-expenses-for-businesses-working-on-corona-virus-products/,"Israel covers expenses for businesses working on corona-virus products","In Israel, the Israel Innovation Authority (IIA) the Israeli Ministry of Economy and Industry, and the Manufacturers Association of Israel are calling on industrial facilities and companies to submit R&D plans for the increased production of coronavirus-related products. As part of the initiative, the government will offer financial support of 50% to 75% of expenses to plans that will demonstrate the potential to bolster the country’s healthcare system or provide breakthroughs in the fight against coronavirus.","a:1:{i:0;s:36:""Resource management and mobilisation"";}","Governments need to support private sector initiatives, but do not necessarily have the resources to scale up every single idea. This initiative will instead help facilitate private sector initiatives by specifically covering expenses for the work of businesses that they can specifically demonstrate is useful for the public health sector.","Israel Innovation Authority; Israeli Ministry of Economy and Industry, and the Manufacturers Association of Israel",,"a:1:{i:0;s:27:""National/Federal government"";}",https://stiplab.github.io/Covid19/Q3.html,,,,,Israel,,"Adaptive Action" 19428,https://oecd-opsi.org/covid-response/turkey-supports-their-own-coronathon-hackathon/,"Turkey supports their own 'Coronathon' hackathon","The Ministry of Industry and Technology together with the private sector organized a Coronathon event for entrepreneurs who have potential to provide technology based solutions for COVID-19 pandemic. This event was held on 21-22 March 2020. More than 150 projects competed and more than 150 mentors took roles to help entrepreneurs. TÜBİTAK is providing complementary support to the awardees of this Coronathon competition in collaboration with some of the selected Technology Transfer Offices. Technology transfer offices (Boğaziçi University TTO, İTÜ Çekirdek and METU TTO) will use a top-up fund provided by TÜBİTAK in order to support entrepreneurs through their accelerator programs. These technology transfer offices also act as implementing bodies evaluating the business plans of young and innovative candidate entrepreneurs in the Techno-Entrepreneurship Support Program of TÜBİTAK.","a:1:{i:0;s:23:""Crowdsourcing solutions"";}","Hackathons have been shown to be a popular means of sourcing various solutions for governments who do not have the agility, skills or foresight to anticipate and create solutions to coronavirus.","Ministry of Industry and Technology; TÜBİTAK ",,"a:2:{i:0;s:27:""National/Federal government"";i:1;s:14:""Private Sector"";}",https://www.hurriyetdailynews.com/hundreds-of-ideas-in-basket-of-coronathon-turkiye-event-153194,,,,,Turkey,,"Open Call" 19429,https://oecd-opsi.org/covid-response/a-situation-centre-for-universities-in-the-russian-ministry-of-education-and-science/,"A situation Centre for universities in the Russian Ministry of Education and Science","Since March 16, all Russian universities were recommended to introduce mixed and distance learning formats. To support universities during the transition period in connection with the unfavorable situation caused by the new coronavirus infection (COVID-2019), a Situation Center of the Russian Ministry of Education and Science and a hotline have been created. The recommendations for the universities on the transfer of educational courses to the online format were developed by the Ministry of Science and Higher Education.","a:2:{i:0;s:62:""Information and practice sharing (with public and/or internal)"";i:1;s:47:""Public service delivery under new circumstances"";}","Universities will be faced with a number of new organisational, technological and procedural challenges as a result of enforced distance-learning. Russia have subsequently created this Situation Centre to help universities specifically manage this transition.","Russian Ministry of Education and Science",,"a:1:{i:0;s:27:""National/Federal government"";}",https://stiplab.github.io/Covid19/Q3.html,,,,,Russia,,"Adaptive Action" 19430,https://oecd-opsi.org/covid-response/netherlands-offers-dedicated-financial-support-to-agricultural-and-horticultural-smes/,"Netherlands offers dedicated financial support to agricultural and horticultural SMEs","In the Netherlands, Agricultural and horticultural SMEs will be supported by temporarily relaxing the guarantee for working capital, which is part of the existing decree Borgstelling MKB-Landbouwkredieten (BL). The decree will ease acute liquidity problems for agricultural and horticultural business who experience those problems due to the COVID-situation. The credit is for a maximum of 2 years.","a:3:{i:0;s:36:""Resource management and mobilisation"";i:1;s:20:""Governance responses"";i:2;s:48:""Real-time data collection, sharing, and analysis"";}","Agricultural and horticultural SMEs are facing a specific set of problems associated with their financial flows as a result of coronavirus. The government has specifically set up a credit scheme which will guarantee the funding of these organisations. ","Borgstelling MKB-Landbouwkredieten (BL)",,"a:1:{i:0;s:27:""National/Federal government"";}",https://www.rvo.nl/subsidie-en-financieringswijzer/borgstellingskrediet-voor-de-landbouw-bl,,,,,Netherlands,,Recovery-Oriented 19431,https://oecd-opsi.org/covid-response/save-the-services-buy-vouchers-for-future-services-from-businesses/,"Save the services - buy vouchers for future services from businesses","The website https://www.zachranmesluzby.cz/ allows Czech people to purchase future services from businesses and entrepreneurs, redeemable when businesses are able to re-open. There are currently 343 businesses from which people can purchase future services, all available through the online platform, on which you can sign up either as a supporter or as a service provider.","a:1:{i:0;s:28:""Social effects of the crisis"";}","As most of the entrepreneurs now cannot provide their services due to government restrictions, an online platform „Save the service“ was established where people can buy vouchers for services which they will use in the future thus helping the entrepreneurs survive economically during the ongoing crisis. ",https://www.zachranmesluzby.cz/,,,https://www.zachranmesluzby.cz/,,,,,"Czech Republic",,Recovery-Oriented 19432,https://oecd-opsi.org/covid-response/covpoint-platfrom-connecting-government-bodies-with-problems-with-private-organisations-who-can-solve-them/,"CoVpoint platfrom - connecting government bodies with problems with private organisations who can solve them","The Czech government established a platform working as a marketplace for goods and services regarding the current crisis. Specialized government team connects the state (or even companies) demand for products or services with the supply of companies. To apply, companies need to fill a very simple online form. There are five steps: Fill in and send your offer or inquiry. You will be included in the CoVpoint central register. CoVpoint will contact the bidder. CoVpoint processes the offer or inquiry and finds suitable counterparties. It was created by are a specialized team consisting of representatives of CzechInvest, the Ministry of Industry and Trade and the Ministry of Health. With the support of the Confederation of Industry and Transport, we are helping to combat Covid-19, even economically.","a:3:{i:0;s:36:""Resource management and mobilisation"";i:1;s:47:""Public service delivery under new circumstances"";i:2;s:23:""Crowdsourcing solutions"";}","CoVPoint has emerged as a response to a new situation that creates new needs and capacities, both on the state and market side. The mission is to connect as many companies willing to help the state with the authorities as possible, while linking the current demand and supply of companies so that their cooperation is as effective as possible, helping to mitigate the impact of this situation.","CzechInvest, the Ministry of Industry and Trade and the Ministry of Health. With the support of the Confederation of Industry and Transport,",,"a:1:{i:0;s:27:""National/Federal government"";}",https://www.covpoint.org/,,,,,"Czech Republic",,"Digital Transformation|Social Solidarity" 19433,https://oecd-opsi.org/covid-response/erouska-the-czech-tracing-app/,"eRouška, the Czech tracing app","eRouska (eFacemask) is an app for mobile phones that has been developed to use bluetooth to track all users of the app with whom you come into contact with. The eRouška application is available for operating systems Android (download here) and iOS (it should be released for iPhone in the next few upcoming hours/days) and it’s based on the Bluetooth technology. Once the users give their permission to the app, phones with activated Bluetooth service can let one another know when they meet. The eRouška application then saves anonymized data into the owner’s phone about mobile devices with the same application which were recently in its vicinity. If a user’s coronavirus test comes back positive, the phone data can then be used to send anonymized identification numbers of other applications to health officers during an epidemiologic investigation. If once again the user gives permission, only authorized health officers will be able to pair individual identification numbers with phone numbers entered during the registration and then contact potentially infected citizens.","a:2:{i:0;s:31:""Health and safety of responders"";i:1;s:48:""Real-time data collection, sharing, and analysis"";}","The eRouška application, which the Ministry of Health has taken under its patronage should facilitate an easier, faster, and more effective process of looking up people who are at high risk of infection due to contact with an infected person.","Czech Ministry of Health.",,"a:1:{i:0;s:27:""National/Federal government"";}",https://www.praguemorning.cz/erouska-app-can-trace-your-contacts-without-sacrificing-your-privacy/,,,,,"Czech Republic",,"Digital Transformation" 19434,https://oecd-opsi.org/covid-response/czech-television-put-on-dedicated-educational-programming-for-primary-school-children/,"Czech Television put on dedicated educational programming for primary school children","Since March 16, Czech Television has been running a unique program called UčíTelka . Every day, students of the first grade of elementary schools wait for TV lessons on CT2. Every weekday from 9 am, classes start. Each class will last thirty minutes and will be designed for one year of the first stage with a short break in the form of educational programs produced by Déčka. Broadcasting will be regular to allow parents to adjust their daily schedule accordingly. One teacher will always teach the classroom backdrop, three children will also take part in the classroom.","a:1:{i:0;s:47:""Public service delivery under new circumstances"";}","At the time of extraordinary measures and school closure throughout the Czech Republic, Czech Television want to offer children an alternative to classical school education, which can complement their self-study and also make it easier for parents. Therefore, Czech Television have prepared live broadcast teaching blocks led by educated educators. The new UčíTelka project is primarily intended for primary school pupils.","Czech Television",,"a:2:{i:0;s:27:""National/Federal government"";i:1;s:14:""Private Sector"";}",https://www.ceskatelevize.cz/porady/13394657013-ucitelka/,,,,,"Czech Republic",,"Adaptive Action" 19435,https://oecd-opsi.org/covid-response/czech-republic-launches-an-sme-funding-programme-for-innovations/,"Czech Republic launches an SME funding programme for innovations","The Ministry of Industry and Trade created a funding program for SMEs where companies can apply with their innovative solutions regarding the current crisis. It includes not only innovations that aim at solving the current crisis but also such innovations which can help companies to transform their processes so that they would be able to better protect the health of their employees and the stability of their business in the future (e.g. innovations regarding automatization, digitization, remote working, better flexibility in times of crisis.).","a:3:{i:0;s:36:""Resource management and mobilisation"";i:1;s:20:""Governance responses"";i:2;s:23:""Crowdsourcing solutions"";}","This funding programme should generate solutions to problems in the areas of automatization, digitalization,remote working, better flexibility in times of crisis etc. ","Ministry of Industry and Trade in the Czech Republic",,"a:1:{i:0;s:27:""National/Federal government"";}",,,opsi@oecd.org,,,"Czech Republic",,"Open Call" 19436,https://oecd-opsi.org/covid-response/slovakians-can-buy-and-sell-future-services-through-smesvami-sk/,"Slovakians can buy and sell future services through Smesvami.sk","Smesvami.sk is a digital platform that will enable Slovakian small business owners and entrepreneurs to offer their future services through a simple online form, which generates their own webpage that they can share with customers. As well as generating a unique page and URL that they can share with potential customers, it also allows people to search the database of potential offers for people based on their different professions.","a:2:{i:0;s:23:""Crowdsourcing solutions"";i:1;s:28:""Social effects of the crisis"";}","Small businesses and entrepreneurs are increasingly unable to sell their services. This platform will allow them to temporarily generate income for future services, to help meet immediate financial needs. ",Smesvami.sk,,"a:1:{i:0;s:24:""Non-Profit/Civil Society"";}",https://smesvami.sk/,,,,,"Slovak Republic",,Recovery-Oriented 19438,https://oecd-opsi.org/covid-response/slovenians-can-buy-vouchers-for-future-services/,"Slovenians can buy vouchers for future services","Slovenians can now pay for future services through a dedicated website, enabling them to support local businesses and entrepreneurs who can no longer operate. The offer is divided into several categories, customers can choose from products and services food and drink, tourism, beauty and health, retail stores and other craftsmen. For now, more than 270 bidders can buy securities. Providers introduced themselves briefly on the website, their entire offer and references, and a voucher can be purchased by writing to them by email or calling them. The value of the vouchers is very different, for example, for $ 100, $ 200, or $ 500, or negotiating a different amount with the provider. Some people value a voucher based on an hourly rate, for example, where you can buy three hours of their services. You receive the voucher by e-mail.","a:2:{i:0;s:23:""Crowdsourcing solutions"";i:1;s:28:""Social effects of the crisis"";}","Many entrepreneurs have been forced to cease operations when taking measures to curb coronavirus. Let us support Slovenian small businesses and entrepreneurs by buying their securities for the services and products they will provide to us when they reopen their doors.",najibon.si,,"a:1:{i:0;s:24:""Non-Profit/Civil Society"";}",https://www.zurnal24.si/pod-streho/gradimo-obnavljamo/mojstra-placamo-danes-delo-bo-opravil-ko-bo-lahko-344517,,,,,Slovenia,,Recovery-Oriented 19439,https://oecd-opsi.org/covid-response/residents-of-wellington-nz-can-buy-vouchers-for-future-services/,"Residents of Wellington (NZ) can buy vouchers for future services","Indie Wellington is an online resource sharing details of cafes, shops, salons and other businesses which sell online or provide gift cards. The idea is for locals to show their support financially by purchasing a gift card from the business, which they can use in future once the crisis settles down. Local, independent businesses in Wellington can be listed on the website for free, and Bolton, the hotel who set up the site, isn't taking any commission from the sales. Some of the shops already listed include Craft Beer Tours NZ, Tea Pea, Aura Skin Wellness, Hillside Kitchen & Cellar and Wilson Trollope.","a:2:{i:0;s:23:""Crowdsourcing solutions"";i:1;s:28:""Social effects of the crisis"";}","The Bolton Hotel, who are coordinating the scheme, have said that businesses have seen upcoming bookings reduced by up to 80 per cent. They hope that through the site, a boost in voucher sales will help provide our small and independent businesses with the cash flow they need to get through this current crisis as customers begin to self-isolate.","Bolton Hotel",,"a:2:{i:0;s:14:""Private Sector"";i:1;s:24:""Non-Profit/Civil Society"";}",https://www.indiewellington.com/,https://www.nzherald.co.nz/travel/news/article.cfm?c_id=7&objectid=12318189,,,,"New Zealand",,"Recovery-Oriented|Social Solidarity" 19440,https://oecd-opsi.org/covid-response/kabbage-have-created-a-site-to-allow-customers-to-buy-future-services-from-small-businesses/,"Kabbage have created a site to allow customers to buy future services from small businesses","Small business lender Kabbage launched a platform that allows consumers to buy gift certificates to support local small businesses during the coronavirus crisis. The gift certificates, which range in value from $15 to $500, can be redeemed at any time; small businesses receive the revenue within one business day of purchase.","a:2:{i:0;s:23:""Crowdsourcing solutions"";i:1;s:28:""Social effects of the crisis"";}","Many businesses are closing, and others are seeing reduced demand. The site is a means for the millions of small businesses that employ more than half of all employees in America to continue making sales and to feel your commitment to their long-term success. ","Kabbage, Finix, Lendio and Fundera",,"a:1:{i:0;s:14:""Private Sector"";}",http://helpsmallbusiness.com/,https://www.cnbc.com/2020/03/18/a-new-way-to-support-a-small-businesses-crushed-by-coronavirus.html,,,,"United States",,Recovery-Oriented 19953,https://oecd-opsi.org/covid-response/malaysia-moves-to-digital-courts/,"Malaysia moves to digital courts","Malaysia will start holding court trials through video conferencing while the country is under lockdown. In-person court hearings have been put on hold, as citizens are currently barred from leaving their homes, except to buy essential items like groceries and medicine. They will still be expected to show up for court proceedings, however. Involved parties must submit requests to hold hearings through a video conference three days in advance, the documents show. The announcement also advised all parties to be dressed appropriately during the video conference. Malaysia’s e-Review system, implemented in 2018, already allows judges and lawyers to hold trials without needing to attend court in person, the Chief Registrar noted. Lawyers present their case and judges raise queries through the online portal. Malaysia does not have a jury system in its courts, as in Singapore, Indonesia and India.","a:1:{i:0;s:47:""Public service delivery under new circumstances"";}","Courts are a busy place and therefore a potentially easy place to spread the virus. However, they also serve a vital societal function. Therefore, this new innovation will enable courts to keep running but circumvent the need for in-person hearings, and thus reduce the social contact and potential transmission of the virus.","Federal Court of Malaysia",,"a:1:{i:0;s:27:""National/Federal government"";}",https://govinsider.asia/data/malaysian-bar-malaysia-moves-to-virtual-court-hearings-covid-19/,,,,,Malaysia,,"Digital Transformation" 19956,https://oecd-opsi.org/covid-response/pikobar-the-app-that-uses-qr-codes-to-alleviate-the-burden-on-hospital-administration/,"Pikobar - the app that uses QR codes to alleviate the burden on hospital administration","The province of West Java wants to avoid healthcare facilities from getting overwhelmed by people without symptoms trying to get tested, and so have developed a new Open Source 'Pikobar' app that uses QR technology and a self-assessment algorithm. Users first conduct a preliminary self-diagnosis through the app to find out if they should get tested. They can check their symptoms against those of Covid-19, as well as other similar illnesses like flu and cough. If they have symptoms, they are recommended to visit a hospital. If it’s not likely they are infected with Covid-19, the app gives recommendations, such as to rest or to take more vitamins. When the app determines that a citizen should go for a test, it will issue a QR code invitation and tell them where they can find the nearest hospital. Citizens have to present this QR code at the hospital to receive a testing. This QR code also includes a time slot for citizens to receive the test. The QR code is also designed so it can only be used once. If citizens test negative, however, the QR code can be used again in one week’s time, because the incubation phase for Covid-19 is very long.","a:4:{i:0;s:12:""Patient care"";i:1;s:31:""Health and safety of responders"";i:2;s:62:""Information and practice sharing (with public and/or internal)"";i:3;s:47:""Public service delivery under new circumstances"";}","West Java, one of the worst-hit areas in Indonesia, has registered 60 cases and 10 deaths as of 24 March. The province’s digital team, Jabar Digital Service, launched a service to help manage the strain on healthcare facilities The app generates QR code invitations for residents to get tested for the virus, which is very important because hospitals are limited, and it will enable them to better process patients. This is one function of the new Open Source Pikobar app, which launched this week to share data, help register for tests, and collect donations to help hospital staff. The app includes a map so users can see how the virus has spread across West Java. Users can also access handy contacts such as emergency numbers. The app even provides information on the coronavirus, including how it spreads and how to avoid contracting it.","West Java Province - Jabar Digital Service",,"a:1:{i:0;s:25:""Regional/State government"";}",https://govinsider.asia/digital-gov/west-java-indonesia-jabar-digital-service-setiaji-how-west-java-is-using-qr-codes-to-arrange-coronavirus-tests/,,,,,Indonesia,,"Adaptive Action|Digital Transformation" 19959,https://oecd-opsi.org/covid-response/a-team-of-citizens-is-using-government-data-and-gps-tracking-to-map-the-outbreak/,"A team of citizens is using government data and GPS tracking to map the outbreak","Sebaran Covid19 is a tool developed by tech-savvy Indonesian volunteers to show citizens about the number of cases near them. The tool, available in the city of Yogyakarta, uses a citizen’s location to inform them of the number of Covid-19 cases near them. It shows three key pieces of data: how many have tested positive; how many people are at risk; and how many have displayed symptoms. It uses the device’s GPS to look at the number of cases in a 3km, 5km and 7km radius from their current location. “Some old phones have very bad GPS”, so there’s the option to search with a postal code. This data is updated every day. They are now working on making the website available without internet connection.","a:1:{i:0;s:48:""Real-time data collection, sharing, and analysis"";}","The Indonesian government shares the number of cases in the country through a national dashboard, but this isn’t the most helpful for citizens. They don’t know how many positive Covid cases there are in their province, and “dashboards with a lot of numbers and charts are confusing for ordinary people”. The website pulls numbers directly from local health offices to ensure it has the most reliable and updated information. Indonesia’s Ministry of Health mandates that all hospitals have to collect information on high-risk, suspected and confirmed cases. This information is grouped according to districts within each city and submitted to local health offices. How does the website match a user’s location with the number of nearby cases? It uses an algorithm similar to those used by Uber and Grab to measure the distance between a rider and a driver. Krisostomus’s team has adapted the formula to map a set of GPS coordinates, or a postal code, to a database of district coordinates within Yogyakarta.","Local volunteers",,"a:1:{i:0;s:24:""Non-Profit/Civil Society"";}","https://govinsider.asia/security/yogyakarta-how-indonesian-civic-hackers-are-using-gps-to-share-covid-data/ ; https://sebaran-covid19.jogjaprov.go.id/",,,,,Indonesia,,"Digital Transformation|Social Solidarity" 19984,https://oecd-opsi.org/covid-response/stay-at-home-self-isolating-behavior-among-young-adults-during-coronavirus-covid-19-outbreak/,"Stay at Home: Self-Isolating Behavior Among Young Adults During Coronavirus (COVID-19) Outbreak","Our project provides a framework that uses strategies from behavioral science and social norms to motivate millennials and Gen-Z in the United States to stay home for the common public good to minimize the spread of coronavirus. We diagnose the motivations for such behaviors using social norm theory, and then utilize behavioral insights and refer to experimental research to propose interventions that target these motivations. We also come up with ways to accurately measure the behavior pre-and post intervention.","a:4:{i:0;s:62:""Information and practice sharing (with public and/or internal)"";i:1;s:20:""Governance responses"";i:2;s:47:""Public service delivery under new circumstances"";i:3;s:28:""Social effects of the crisis"";}","This solution is intended to address the common good problem of staying at home. Individuals find it more personally beneficial not to stay home for a variety of reasons, but it is in the interest of public health that individuals do so to prevent widespread transmission (Bauch & Galvani, 2013). This problem is the biggest for millennials and Gen-Z since they are less likely to be seriously affected by the disease and have less of a personal cost from not staying home but can be silent transmitters and have a huge impact on the spread of the disease. The expected impact is that individuals will be more aware of the importance of staying at home and self-isolating, and will be motivated by the non-social and social factors of our interventions to commit to the action of staying at home.","We are Cameo Hazlewood, Gwyneth Teo, Jordan Sessa and Justin Thompson from University of Pennsylvania’s Master of Behavioral and Decision Sciences program. For more information about the project or potential collaborations, please contact gwynetht@sas.upenn.edu.","We will continue to tweak and develop the paper, and incorporate the latest research available.","a:5:{i:0;s:27:""National/Federal government"";i:1;s:25:""Regional/State government"";i:2;s:16:""Local government"";i:3;s:26:""International Organisation"";i:4;s:24:""Non-Profit/Civil Society"";}",,,gwynetht@sas.upenn.edu,,1,"United States",,"Adaptive Action" 19987,https://oecd-opsi.org/?post_type=covid_response&p=19987,"Linking the true cost of public health, taxation and complexity","Many people cannot fully comprehend the cost and complexity of public services, especially health and social care. For example: clapping campaigns, whilst a nice gesture, are useless if we all just go back indoors and continue to buy products and services from unethical companies that aggressively avoid their tax responsibilities. Tax law cannot keep pace with the modern world. We need something else in place if we are to avoid being exploited by ruthless companies that are driven solely by sort term shareholder value. Now is the time for government to collect, tell and amplify stories of ethical business. Radically review company transparency. Celebrate our tax payers. Be proud to say what you pay. A govt portal (similar to that which journalists used to crowdsource the MPs expenses scandal) could be used to employ citizens to help HMRC find aggressive tax avoidance. Stories from this could be used, alongside appropriate narrative, to move the public discourse towards a deeper understand of who funds our public services in preparation for the next ""black swan event"". The Social Value Act implementation could be accelerated to require all public procurement to evaluate bids based on a minimum 20% social value factor analysis (currently less than 10%, and not all of govt). The Public Sector could, in this way, start to set an example for all of us that you cannot buy all your goods and services from exploitative companies and then moan about the collapse of the NHS! The UK intelligence committee should play a much more active role in defending the country's economy. Rather than spending vast amounts of resources chasing tobacco smuggling for avoidance of relatively insignificant amounts of tax, they could support HMRC with evidence of global corporate exploitation of supply chains and economies. This is not currently the case as it is considered too complex and we lack the special audit and investigative skills needed.","a:4:{i:0;s:62:""Information and practice sharing (with public and/or internal)"";i:1;s:47:""Public service delivery under new circumstances"";i:2;s:23:""Crowdsourcing solutions"";i:3;s:28:""Social effects of the crisis"";}","Underfunding of public services. Economic recovery. Tax evasion and avoidance. Exploitation in our supply chains.","HMRC, Treasury, CO, HO, FCO, MOD, UKIC, in fact all of them!","Corporate lobbyists will insist that tax avoidance is legal, and they're right! We will need to be ready with clear arguments that accept this assertion but counter it with a challenge over who will fight and pay for the next pandemic? Also, recognise that this challenge is highly complex and so will require hundreds of small, safe to fail, experimental initiatives in order to start realising what might work and work will not. It absolutely cannot be a single, big bang, policy announcement.","a:1:{i:0;s:27:""National/Federal government"";}",,,,,,"United Kingdom",,"Adaptive Action" 19991,https://oecd-opsi.org/covid-response/a-tracking-and-communication-system-to-assist-the-fight-against-covid-19/,"A tracking and communication system to assist the fight against COVID-19.","We have developed a system which encompasses a WEB-based control panel and an App (for users/population) which can track the geographical distribution of outbreaks, epidemics and pandemics of contagious diseases and vaccination campaigns. Our system (called SaudeCEM) is able to launch warnings and informative messages, at different competence levels and in multiple areas, transforming each smartphone into a portable siren and also acting as an informative platform for their user safety. SaudeCEM launches alerts and messages completely customized to users in specific areas predetermined as at risk (or not), to be electronically assigned by the System Operator (areas drawn directly and in real-time over electronic maps). Warnings and messages are also received in real-time. It is possible to track people agglomerations and also the mobility of a contaminated individual without identifying him (thus protecting his identity). ","a:2:{i:0;s:31:""Health and safety of responders"";i:1;s:36:""Resource management and mobilisation"";}","* Mitigate the contamination spread by mapping real-time agglomerations and tracking contaminated individuals versus (considered) risk areas. * Bringing updated information in real-time to the users considering the geographic area where they are at that particular time. ","Government agencies involved to fight against COVID-19 chiefly health agencies. ","To reach the full functionality of our solution, it is necessary to promote downloading the application (App) to the final users (population).","a:5:{i:0;s:27:""National/Federal government"";i:1;s:25:""Regional/State government"";i:2;s:16:""Local government"";i:3;s:26:""International Organisation"";i:4;s:14:""Private Sector"";}",http://www.emergenciacem.com/saudecem,http://www.emergenciacem.com,rpereira@emergenciacem.com,2,1,Brazil,,"Adaptive Action" 19998,https://oecd-opsi.org/covid-response/fight-covid-19-online-hackathon/,"Fight COVID-19 Online Hackathon","Fight COVID-19 Online Hackathon is an open collaboration effort in which volunteers, designers, students, researchers, computer scientists, health workers, startups, software developers, business developers and others will cooperate and produce creative solutions which can help fight against the current epidemic of COVID-19. Learn more about our initiative: https://taikai.network/covid19-challenge","a:1:{i:0;s:23:""Crowdsourcing solutions"";}","The GOAL is to: - Create technological solutions to help health professionals to deal with the huge amount of patients that are clogging our health services. - Create concise informational (infographics, videos, written) materials to raise awareness about the virus transmission and spreading factors, epidemic geographic focal points and the right measures to circumvent the transmission. - To call on more people to participate and create works including product prototypes, coding, user experience design, and business or social impact models to combat the COVID-19 epidemic. - To encourage social innovation so that we can help the fight against the epidemic with open collaboration and hence create shared value among volunteers, institutions, businesses enterprises, and platforms.","BlockApps, Code Addict, Microsoft, Data Science for Social Good, Unbabel, Glintt, Ironhack, eSolidar, Trivalor, among others.","At the moment we have no end date for this challenge, as the goal is to develop solutions until the virus is contained. However, we've created an ongoing selection process for companies that want to support projects financially. The biggest issue is to make this structure visible to companies that want to support this type of projects, as well as individuals and teams that don't know that this is an option for them to build projects.","a:2:{i:0;s:26:""International Organisation"";i:1;s:14:""Private Sector"";}",https://taikai.network/covid19-challenge,,support@taikai.network,2,,Portugal,,"Digital Transformation|Open Call" 20002,https://oecd-opsi.org/covid-response/u-ae-ensuring-continuity-of-vital-government-services-around-the-clock-by-the-uae-government/,"U.AE: Ensuring continuity of vital government services around the clock by the UAE government","The UAE government has showed its readiness to identify and provide vital services for all citizens and residents so that they can obtain their government services around the clock through using smart channels without the need of any physical visit to its centers. This is to enable customers to complete their transactions remotely, in a way that ensures their safety and supports the UAE’s efforts towards facing the challenges of COVID-19, and reduce its impact on all sectors. All these vital services have been shown on a single page at u.ae/services and also disseminated through a digital booklet. The UAE government has been working on adopting and developing innovative tools and smart services system capable of corresponding to all potential challenges, achieving the highest levels of readiness and continuity in providing government services, and reaching customers at all times and under all circumstances. Link: https://u.ae/en/services","a:1:{i:0;s:47:""Public service delivery under new circumstances"";}","Service centres need to be closed down which impacts a number of government services as they can no longer be delivered to customers. Some vital services need to be delivered continuously to citizens and businesses, and that too, without any contact. This smart government system enables furnishing prompt response to customers’ inquiries and providing them with the requested services, while protecting their safety, as part of the comprehensive national efforts to limit the spread of COVID-19.","Prime Minister's Office at the Ministry of Cabinet Affairs and the Future of the UAE; other federal government entities",,"a:1:{i:0;s:27:""National/Federal government"";}",https://u.ae/en/services,https://u.ae/-/media/Guidelines-2020/UAE-Government-Services-Around-the-Clock.ashx,chetan.choudhury@pmo.gov.ae,1,1,"United Arab Emirates",,"Adaptive Action|Digital Transformation" 20010,https://oecd-opsi.org/covid-response/helpdesk-population-support/,"Helpdesk - Population Support","The symptoms of COVID-19 are similar to the flu and include fever, cough, shortness of breath (difficulty breathing) or tiredness. If you have any of these symptoms, have been in contact with someone with COVID-19, have returned less than 14 days from an affected area or have questions about COVID-19, you can contact this online service from the Digital Medicine Center P5 and the School of Medicine of the University of Minho, with quick response time and given by health professionals with the support of 5th and 6th-year students of the Medicine course at the University of Minho. The service is free. ","a:2:{i:0;s:12:""Patient care"";i:1;s:62:""Information and practice sharing (with public and/or internal)"";}","We intend to address doubts from the population, having also a service for triage and recommendations to the population. ","School of Medicine of University of Minho, Digital Medicine Center P5",,"a:1:{i:0;s:20:""University/Education"";}",,https://www.p5.pt/helpdesk/,comunicacao@med.uminho.pt,1,,Portugal,,"Adaptive Action" 20017,https://oecd-opsi.org/covid-response/fast-track-approval-for-coronavirus-test-kits/,"Fast-track Approval for coronavirus test kits","The Government of the Republic of Korea cut red tape by enabling a fast-track approval for company’s coronavirus test kits. ","a:3:{i:0;s:31:""Health and safety of responders"";i:1;s:20:""Governance responses"";i:2;s:47:""Public service delivery under new circumstances"";}","It has exponentially increased the maximum daily testing capacity to more than 18,000 as of March 16 and led to early detection.","Ministry of Food and Drug Safety",,"a:1:{i:0;s:27:""National/Federal government"";}",,,,,,Korea,,"Adaptive Action" 20039,https://oecd-opsi.org/covid-response/brasil-io-collaborative-open-platform-gathering-daily-municipality-level-official-data-on-covid-19/,"Brasil.io collaborative open platform gathering daily, municipality level official data on Covid-19","A collaborative effort of over 40 volunteers have been scraping official reports from the state Health Secretariats in order to obtain daily, city-level data about Covid-19 in Brazil. The data is then made available as bulk CSV downloads, as a JSON API as well as a web form on the Brasil.io open data platform. This is the only open data source available for daily Covid-19 data in Brazil that has municipality level granularity.","a:2:{i:0;s:48:""Real-time data collection, sharing, and analysis"";i:1;s:23:""Crowdsourcing solutions"";}","The Ministry of Health does not disclose data on Covid-19 in Brazil down to municipality level granularity. The State Health Secretariats do, but they're scattered all over the 26 states and federal districts and often only in PDF format, which is not great for reuse. The impact this is already producing is increasing transparency on Covid-19 data in Brazil, making it easier for people to find out the state of the spread of pandemic in Brazilian territory, fostering more accurate news reporting and data analysis, academic or otherwise.",Brasil.io,"We still need to gather other important numbers, such as data on testing and recovered patients, which are starting to be reported by State Health Secretariats.","a:2:{i:0;s:16:""Local government"";i:1;s:24:""Non-Profit/Civil Society"";}",https://brasil.io/dataset/covid19/caso/,https://github.com/turicas/covid19-br/,contato@brasil.io,3,,Brazil,,"Digital Transformation|Open Call" 20073,https://oecd-opsi.org/covid-response/covidapp-smart-pandemic-management-platform/,"CovidAPP - Smart Pandemic Management Platform ","The CovidApp platform was developed to help at-home patients and potentially infected citizens to monitor their symptoms and health during the SARS-COV-2 Pandemic. Working with Santo António Hospital, one of the reference hospitals for the Northern region of Portugal, FMUP, the Faculty of Medicine for the city of Porto, MOSANO built an MVP in record time to allow doctors and reference personnel to track patients’ and potential patients’ health symptoms, predict when they need to be hospitalized using validated Machine Learning models, maintain an open communication channel between hospitals and end-users and allow the latter to receive remote diagnosis and alerts in time of need. This is freeing up needed hospital capacity, relieving and protecting frontline hospital staff from dealing with known and potentially infected patients while still providing the necessary care and optimising for first-responder action in case of patient need. The platform is designed to grow into a full-scale remote patient care management tool, using machine learning and remote diagnostics to allow hospitals to grow their own patient monitoring capabilities, during the pandemic management stage, as well as after. ","a:5:{i:0;s:12:""Patient care"";i:1;s:36:""Resource management and mobilisation"";i:2;s:48:""Real-time data collection, sharing, and analysis"";i:3;s:23:""Crowdsourcing solutions"";i:4;s:10:""Monitoring"";}","The key underlying need that CovidApp solves in today’s urgent setting is that the lack of a safe and user-focused way for hospitals to remain in contact with medically diagnosed infected and potentially infected SARS-CoV-2 patients to track their symptoms, request treatment and prescribed medicine, and for doctors and frontline works to allocate testing capacity, perform remote diagnosis, be alerted when there are symptomatic changes, receive automated alerts for possible clusters of infection and transmission chains and a communication and information layer to keep both parties engaged with the treatment. The expected impact since the innovation lies in rapidly scaling self-monitoring, self-reporting in a pandemic situation, linking medical diagnosis with pre-screening and on-the-ground testing, helping to drastically relieve frontline hospital workers managing an exponential curve of patients flooding hospitals with flu-like symptoms, for whom they have no capacity to test or assist in a timely basis. This would be done via permanent bilateral communication between hospital staff and patients, and the integration of Machine Learning algorithms that help doctors identify at-risk stay-at-home patients who are self-reporting symptoms, connect with them remotely and in-person, and dispatch emergency personnel when adequate. Essentially, the goal is to use both off-the-shelf tracking and sensing, as well as prescription-based medical devices, combine their information with self-reported qualitative symptomology and offer patients and doctors an accurate, shared and updated view of their physical conditions. This will help in situations of urgent care, critical hospital staff overload, like the ones currently being experienced, but also in chronic disease management, at-home recovery from hospital stays and surgical procedures, family and general care, and other prolonged patient conditions.",Mosano,"● Political & Governance :Both on a national and on a European level, coordination has been a major challenge and risks to distribution and scaling from the national and international levels can’t be ignored. We’ve seen grassroots adoption from reference hospitals and regional associations driving upper level political backing, and have now connected with the Portuguese Ministry of Health to distribute the solution nationally. ● Privacy & Ethics: Ensuring patients’ data is protected, GDPR compliant, and is always accessible to patients and their healthcare providers alone, through mutual compliance is of the utmost importance. MOSANO and its affiliates have no access to individualized patient data, but have developed solutions to guarantee patients and healthcare practitioners can do so in a fully compliant manner, and require their transfer or removal through the appropriate and required channels, even in a situation of public interest. ","a:3:{i:0;s:27:""National/Federal government"";i:1;s:25:""Regional/State government"";i:2;s:16:""Local government"";}",https://covidapp.pt,https://mosano.eu,nnovais@mosano.eu,,1,Portugal,,"Digital Transformation" 20097,https://oecd-opsi.org/covid-response/greecevsvirus-digital-innovation-against-covid-19-2/,"#GreeceVsVirus - Digital Innovation Against COVID-19","The Greek Ministry of Digital Govrnance launched, on April 14, two initiatives facilitating Digital Innovation Against COVID-19, using the hashtag #GreeceVsVirus, and is also participating in the #EUvsVirus challenge, as follows: A. Digital Innovation Against COVID-19 Ideas Challenge The challenge is an initiative of the Ministry of Digital Governance and aims to pursue innovative ideas to address the needs of the National Health System against the COVID-19 pandemic. Ideas for Digi-Tech solutions against the effects of the COVID-19 pandemic Digital applications that could be readily utilized by the National Health System The proposals will be evaluated and those tht lead to immediately applicable solutions, will be awarded and suported for rapid implementation. B. Rapid Implementation of Mature Digi-Tech Solutions The Ministry of Digital Governance organizes the Rapid Implementation of Mature Digi-Tech Solutions Action, with the support of the Ministries of Health and Development & Investments. Main objective of the action is to accelerate the implementation of technological solutions that are mature and ready for quick implementation and can give immediate results against the effects of the pandemic, with the top priority, the support of the National Health System. The call is addressed to: Companies with ready to use solutions for direct implementation and results. Companies and teams that have excelled in other competitions (e.g. hackathons) addressing the effects of the COVID-19 pandemic. Documented proposals for utilization or repurposing already existing infrastructure and production facilities. The proposals will be evaluated by a high-ranking committee and those who qualify will be presented at a special online event. Those that will excel, will be supported by the provision of resources, financial and technical, provided by the Ministry of Digital Government, and the supporters of the action.","a:2:{i:0;s:36:""Resource management and mobilisation"";i:1;s:23:""Crowdsourcing solutions"";}","The main objective is to address specific needs of the National Health System, by utilizing available technologies, and also to accelerate the adaptation and implementation of exsisting and readily available producs and services, against the effects of he pandemic. A secondary objective is the mobilization of the innovation ecosystem to address the various problems arising from the pandemic as well as the issues of dealing with the aftermath.","Ministry of Digital Governance Ministry of Development & Investments Ministry of Health GRNET – National Infrastructures for Research and Technology","Financial support, Sustainability, International synergies","a:3:{i:0;s:27:""National/Federal government"";i:1;s:26:""International Organisation"";i:2;s:14:""Private Sector"";}",https://hackathon.gov.gr,https://mindigital.gr/archives/1376,greeecevsvirus@gmail.com,1,,Greece,,"Digital Transformation" 20103,https://oecd-opsi.org/covid-response/inov-4-covid-19/,"INOV 4 COVID-19","Support and reimbursable funding for the immediate development of ongoing R&D and technological innovation projects and initiatives developed by technological infrastructures (CIT - Interface Centers and CoLAB - Collaborative Laboratories), which respond to the immediate and medium-term needs of the NHS.","a:2:{i:0;s:31:""Health and safety of responders"";i:1;s:63:""Health and medical equipment and devices (ventilators, masks..)"";}","The R&D and innovation projects to be supported should contribute to improving the response of health systems to the impact of COVID-19. Must be projects of effective application in the short term, including prototyping, testing, development and industrialization phases. Three types of projects are supported: - Development of invasive vntilators with simple assembly and decentralized production, for the hospital environment, including their design, testing and preparation of the industrialization process; - Non-invasive ventilators and / or pandemic ventilators of relatively easy execution and based on the automation of AMBU hand pumps, screening systems, diagnostic and test kits, or elements for these kits (e.g., swabs, probes, reagents); - Development of Personal Protection Equipment (PPEs), namely its validation and certification, and other support and disinfection equipment and systems necessary for the quality of public health.","ANI - National Innovation Agency (funding and coordination). AICIB - Agency for Clinical Research and Biomedical Innovation (support); FCT - Science and Technology Foundation (support).","Support, whenever appropriate, from the competent health authorities, namely INFARMED and / or INSA. The evaluation will also count on the support of FCT and AICIB, in order to guarantee complementarity with other projects to be supported by these entities.","a:1:{i:0;s:27:""National/Federal government"";}",https://www.ani.pt/pt/financiamento/incentivos-financeiros-pt-2020/convite-inov-4-covid-19/,,,,1,Portugal,,"Adaptive Action|Open Call" 20108,https://oecd-opsi.org/covid-response/covid-19-rd-incentive-system/,"COVID-19 R&D Incentive System ","Incentive system to support collaborative R&D projects for the creation of new products, processes or systems, or for the introduction of significant improvements in products, processes or systems, relevant in the context of the combat of COVID-19. In this context, Proofs of Concept are supported, aiming at the development of ideas or prototypes that have resulted from R&D projects or that are in progress, and that are close to the market (pre-commercial development). The projects must be developed by firms and R&D institutions in a collaborative way.","a:3:{i:0;s:12:""Patient care"";i:1;s:31:""Health and safety of responders"";i:2;s:28:""Social effects of the crisis"";}","These incentives aim to support collaborative projects (between companies and R&D entities), which respond to the immediate and medium-term needs of the National Health Service (SNS) in the context of COVID-19.","ANI - National Innovation Agency.",,"a:3:{i:0;s:27:""National/Federal government"";i:1;s:14:""Private Sector"";i:2;s:24:""Non-Profit/Civil Society"";}",https://www.ani.pt/pt/financiamento/incentivos-financeiros-pt-2020/idt-em-copromo%C3%A7%C3%A3o/,,,,,Portugal,,"Open Call" 20119,https://oecd-opsi.org/covid-response/app-for-attention-to-the-health-emergency-during-covd-19-home-schooling-during-covid-19/,"App for attention to the health emergency during Covd-19. Home Schooling during Covid-19","1. Multichannel Uruguay implemented a comprehensive and multi-channel digital strategy to face the coronavirus pandemic. Taking advantage of the Salud.uy (National Digital Health Record) already available and integrating other tools to to strengthen the way of having / accessing information. 2. Gub.uy In the framework of a strategy to facilitate access to information, continuously, accessible and through a process that is transparent to the entire population, the government's web resources and infrastructure have been used for the publication and announcing all information and measures adopted by the government in the framework of the national emergency. 3. Teleworking As a result of the government decree that promotes teleworking during the pandemic, it was quickly carried out considering that Uruguay was prepared due to the advance in digital government that has been carrying out. Among others, the online services, advanced electronic signature, etc. 4. Education and Culture The Plan Ceibal (One laptop per child) program that Uruguay has been carrying out for more than 10 years, allowed public and private students of all levels to access home-study. Likewise, access to Culture in its different forms is promoted for all citizens. ","a:9:{i:0;s:12:""Patient care"";i:1;s:31:""Health and safety of responders"";i:2;s:62:""Information and practice sharing (with public and/or internal)"";i:3;s:36:""Resource management and mobilisation"";i:4;s:20:""Governance responses"";i:5;s:48:""Real-time data collection, sharing, and analysis"";i:6;s:47:""Public service delivery under new circumstances"";i:7;s:23:""Crowdsourcing solutions"";i:8;s:28:""Social effects of the crisis"";}","Through Digital Government policies and practices, it seeks to have tools for all citizens. They are used in different fields (health, educational, informational, cultural). Uruguay was already working on digital government and in some areas, with a lot of progress, which facilitated rapi.d adaptation in these circumstances.","Presidency of the Republic of Uruguay AGESIC MSP (Ministry of Health) SINAE (National Emergency System)",,"a:2:{i:0;s:27:""National/Federal government"";i:1;s:14:""Private Sector"";}",https://www.gub.uy/ministerio-salud-publica/coronavirus,"https://www.gub.uy/ministerio-salud-publica/coronavirus ; https://www.gub.uy/tramites/ ; https://www.gub.uy/medidas-emergencia-sanitaria ; https://estudiantes.ceibal.edu.uy/ ; https://www.ceibal.edu.uy/es ; www.culturaencasa.uy ",internacional@agesic.gub.uy,,1,Uruguay,,"Adaptive Action" 20124,https://oecd-opsi.org/covid-response/realtime-news-and-informations-about-covid-19-measures-taken-from-local-authorities-and-counties/,"Realtime News and Informations about Covid-19 Measures taken from local authorities and counties","The National Portal of Citizenship for Counties And Parishes create a COVID-19 Dossier (creating an automation tool) that shows in real-time all the news published in the Counties Institutional Websites, aggregating and centralizing all that information in one page and disseminating that information in a large scale for the population in general on a 50k Daily Basis Newsletter.","a:3:{i:0;s:48:""Real-time data collection, sharing, and analysis"";i:1;s:47:""Public service delivery under new circumstances"";i:2;s:23:""Crowdsourcing solutions"";}","By this way, is more easier for the common Citizen to access the oficial information that is released from the institutions about the Covid-19 measures taken for their Region. Our main Goal is to keep the Citizens informed about all the measures and additional information that keeps being published on a daily basis by the local authorities and other oficial institutions. With this tool, Citizens can easily check for news updates and informations without digging in multiple websites, since all the information is in one Page only. ","Portal Nacional dos Municipios e Freguesias - Tool Development",,"a:2:{i:0;s:16:""Local government"";i:1;s:24:""Non-Profit/Civil Society"";}",https://www.municipiosefreguesias.pt/dossier-covid-19,,info@municipiosefreguesias.pt,,,Portugal,,"Adaptive Action" 20135,https://oecd-opsi.org/covid-response/e-commerce-directory/,"e-commerce Directory","The eCommerce directory will be shown in the Qatar’s eCommerce portal. This will be done based on the following steps. • Logo • Online name. • Category • Link URL and APP, Google play and Android. • Description about the company. If anyone wants to search for the online shop, they can sort by the category which listed as Clothing, Groceries, Healthcare, Electronics, Home & Kitchen and Marketplace, Gifts, Industrial & scientific goods, Beauty, Toys & Games, Sports & outdoors, Entertainment, Others. Also If person want to know about the online shop, he/she can check in description provided in the eCommerce Directory. ","a:1:{i:0;s:28:""Social effects of the crisis"";}","e-commerce Directory was found to provide an easy way for people in Qatar to reach their favorite shops or services easily via online throughout the current situation of COVID-19. It aims to: • Facilitating the process of reaching retail stores online easily. • Facilitating the process of searching the retail stores or services by using clear and easy categorizing for the user. The category list includes the following: Electronics / Healthcare / Grocery / Fashion / Apparel & Accessories / Home & Kitchen, etc. • Covering the most important services requested by the Citizens and residents of Qatar to prevent them from socializing during these events. • Assuring all companies in the Directory list are licensed by MoCI and have valid CR to trade in Qatar. • To improve the e-commerce activity in Qatar and shed a light on the importance of it during such events and to step up the e-commerce in Qatar. ","Ministry of Transport and Communications","N/A ","a:1:{i:0;s:27:""National/Federal government"";}",https://www.motc.gov.qa/en,,maalhammadi@motc.gov.qa,,,Qatar,,"Adaptive Action|Digital Transformation" 20140,https://oecd-opsi.org/covid-response/education-sector-response-to-covid-19/,"Education Sector Response to COVID-19","• Distributed electronic devices (e.g. Tablets and broadband gadgets) among students to facilitate the process of remote learning and ensure the delivery of high quality education • Distributed smartphone devices among the MEHE’s employees to enhance remote working • Developed a secure website to allow protected access for MEHE’s employees to the ministry’s internal systems in order to support remote working • Purchased technical support licenses to ensure the remote delivery of the required technical support ","a:1:{i:0;s:47:""Public service delivery under new circumstances"";}","Deliver high quality education for all levels in a remote manner while maintaining effective technical support and ensuring minimal work disruptions","Ministry of Education and Higher Education",N/A,"a:1:{i:0;s:27:""National/Federal government"";}",https://www.marhaba.qa/how-schools-in-qatar-adapted-to-covid-19-closures/,,maalhammadi@motc.gov.qa,,,Qatar,,"Adaptive Action" 20151,https://oecd-opsi.org/covid-response/drones/,Drones,"Launched drones in several areas that spread awareness messages through speakers about the importance of abiding by the social distancing measures to limit the spread of the virus","a:1:{i:0;s:31:""Health and safety of responders"";}","Spread awareness related to COVID-19 and prevent gatherings to limit the spread of the virus","Ministry of Interior ",N/A,"a:1:{i:0;s:27:""National/Federal government"";}",https://www.thepeninsulaqatar.com/article/02/04/2020/Drones-to-broadcast-coronavirus-awareness-message-in-Qatar,,maalhammadi@motc.gov.qa,,,Qatar,,"Digital Transformation" 20153,https://oecd-opsi.org/covid-response/al-asas-security-robots/,"Al-Asas security robots","Al-Asas security robots are robots that perform patrols in both residential and public areas of the country to educate the community on the importance of preventing gatherings. It will also detect violators during its rounds as each robot is equipped with 6 fixed cameras and is controlled by the security systems management. It also has a face recognition feature which is linked to the government database in the National Command Centre (NCC) to detect violators and penalize them with the assigned imprisonment sanction for a period not exceeding three years and a fine not exceeding QR 200,000, or by either of these two penalties. ","a:2:{i:0;s:31:""Health and safety of responders"";i:1;s:23:""Crowdsourcing solutions"";}","Spread awareness about Covid-19 Detect violators of rules and regulations ","Ministry of Interior ",N/A,"a:1:{i:0;s:27:""National/Federal government"";}",https://thepeninsulaqatar.com/article/05/04/2020/Qatar-to-use-robots-to-monitor-public-gathering-violations,https://thepeninsulaqatar.com/article/27/03/2020/Amir-issues-law-amending-provisions-of-Prevention-of-Infectious-Diseases-Law,maalhammadi@motc.gov.qa,,,Qatar,,"Digital Transformation" 20155,https://oecd-opsi.org/covid-response/ecourt/,eCourt,"Ecourt is live since before, but in light of the COVID-19 situation, and to ensure accessibility to justice is maintained, Qatar leveraged eCourt to attain its purpose and utilized it for the first time during the social distancing period. Ecourt is a paperless e-case management solution that covers the full court process lifecycle – from case filing to issuance of a judgment. It allows parties to file and access case papers and communications with the Court and Regulatory Tribunal. Ecourt is integrated with the Court and Regulatory Tribunal’s video and telephone conferencing facilities, allowing parties to appear at hearings remotely Ecourt can be accessed from any portable electronic device to retrieve case files, attend virtual court hearings, and send or receive communications from anywhere in the world. Available in both English and Arabic. ","a:2:{i:0;s:62:""Information and practice sharing (with public and/or internal)"";i:1;s:47:""Public service delivery under new circumstances"";}","ensure access to justice is maintained during the novel Coronavirus (COVID-19) pandemic. ","Qatar International Court and Dispute Resolution Centre",N/A,"a:1:{i:0;s:27:""National/Federal government"";}",https://www.ecourt.qicdrc.com.qa/,https://www.qicdrc.gov.qa/news-item/innovative-online-hearing-connects-participants-remotely-during-times-social-distancing,maalhammadi@motc.gov.qa,,,Qatar,,"Digital Transformation" 20157,https://oecd-opsi.org/covid-response/national-communicable-disease-surveillance-and-vaccination-system/,"National Communicable Disease Surveillance and Vaccination System","The system has been developed and accelerated and went live during the Covid-19 crisis. The system enables the accurate recognition of positive infectious diseases based on lab results and case reports received, including Covid-19 cases, their geo-location based on address, understanding clusters and locations, and allows for contact-tracing of positive cases ","a:2:{i:0;s:12:""Patient care"";i:1;s:31:""Health and safety of responders"";}","Enables the accurate tracing of outbreaks, and positive Covid-19 cases, as well as their contacts for contact-tracing ","Ministry of Public Health Ooreedo",N/A,"a:1:{i:0;s:27:""National/Federal government"";}",http://www.emro.who.int/emhj-volume-25-2019/volume-25-issue-11/implementation-of-surveillance-systems-to-determine-the-burden-of-communicable-diseases-in-a-facility-in-qatar.html,https://www.ooredoo.com/en/media/news_view/ooredoo-qatar-and-ministry-of-public-health-sign-agreement-on-electronic-system-for-control-of-communicable-diseases-and-vaccination-registrations/,maalhammadi@motc.gov.qa,,,Qatar,,"Adaptive Action" 20159,https://oecd-opsi.org/covid-response/droobi-remote-patient-monitoring-and-support-services-for-patients-in-quarantine/,"Droobi - Remote Patient Monitoring and Support Services for Patients in Quarantine","Utilizing Droobi technology solution and platform to assist healthcare workers in accessing patients’ lifestyles and clinical information remotely, identifying patients at higher risk and engaging them through behavioral therapy, with limited healthcare worker exposure and monitoring patient movement within quarantine facilities","a:2:{i:0;s:12:""Patient care"";i:1;s:31:""Health and safety of responders"";}","Provide proper health care and remotely manage infected patients in quarantine facilities while decreasing healthcare worker exposure to COVID-19 infection","Ministry of Public Health",N/A,"a:1:{i:0;s:27:""National/Federal government"";}",https://www.droobihealth.com/how-it-works,,maalhammadi@motc.gov.qa,,,Qatar,,"Adaptive Action|Digital Transformation" 20163,https://oecd-opsi.org/covid-response/a-high-tech-mobile-app-that-tracks-the-covid-19-infected-cases-through-gps-and-bluetooth-features/,"A high-tech mobile app that tracks the Covid-19 infected cases through GPS and bluetooth features.","Ehteraz - an app that uses a GPS feature and Bluetooth to track and control COVID-19 cases in Qatar. *The project is under final stages of development and expected to go live soon. The profile of each user is linked to a QR Code that automatically extracts the user’s health information from official entities. Classifying users will be done based on the following categories: * Red – for people who have tested positive for Covid-19 * Yellow – for individuals who have been placed in quarantine facilities * Grey – suspected cases, individuals who exhibit symptoms, or who have been in contact with Covid-19-positive cases but have not been tested * Green – healthy individuals who do not exhibit any symptoms, or who have tested negative If a case of coronavirus infection is discovered, the application enables the competent authorities to track the areas where this person was present in - from the time of downloading the app until the moment of infection. In the process, the authorities can also ascertain all the people, or a large percentage of people who have had contact with the infected, as long as the application is used. After identifying these people, they will receive messages through the app that they may have had contact with an infected person and will have priority in testing. If a person recovers from the virus, the application returns to Grey and a particular period is specified for checking again to make sure of the full recovery. The color of the application will then turn Green. The application maintains the privacy of everyone and only the health authorities can see the details of each person. ","a:1:{i:0;s:31:""Health and safety of responders"";}","This application is intended to limit the spread of COVID-19 in Qatar and spread awareness, precautionary instructions, and developments issued by the official authorities.","In charge: Ministry of Interior Jointly Developed by: • Ministry of Transport and Communications • Ministry of Public Health ","No answer provided as of yet","a:1:{i:0;s:27:""National/Federal government"";}",https://m.gulf-times.com/story/660433/Ehteraz-new-app-to-be-launched-soon-to-help-enhance-preventive-measures-against-Covid-19,https://www.marhaba.qa/qatar-to-launch-mobile-app-to-track-and-control-covid-19-cases/,maalhammadi@motc.gov.qa,,,Qatar,,"Digital Transformation" 20165,https://oecd-opsi.org/covid-response/an-online-platform-for-entrepreneurial-ideas-that-could-help-deal-with-the-challenges-of-covid-19/,"An online platform for entrepreneurial ideas that could help deal with the challenges of Covid-19","""Hack COVID-19"" An online platform to allow innovators to develop and share their entrepreneurial ideas that will help in dealing with the various problems and challenges posed by the spread of the novel coronavirus epidemic. It is executed as a competition where the five winning ideas will receive financing and support of QR250,000 each, to develop and implement their ideas, as well as several services, advisory programs and incubation services that will help the implementation of the ideas. This initiative is a Partnership between Qatar Development Bank (QDB) and a number of entities and institutions in the contry. E.g. MoPH, MoCI, MoTC, Ooredoo, Aspetar Hospital, University of Qatar, Hamad Bin Khalifa University, Virginia Commonwealth University in Qatar, Carnegie Mellon University in Qatar, etc. ","a:2:{i:0;s:31:""Health and safety of responders"";i:1;s:62:""Information and practice sharing (with public and/or internal)"";}","It is intended to address the various problems and challenges posed by the spread of the novel coronavirus epidemic, where it includes four main challenges to address: o Protect the elderly & at-risk members of our community from Covid-19 exposure o Ensure the safety & efficiency of our healthcare professionals amid the Covid-19 outbreak o Strengthen our supply chain to facilitate the availability of medical supplies & essentials, offsetting Covid-19 limitations o Maintain the productivity & well-being of our workforce during the Covid-19 pandemic","In charge: Qatar Development Bank (QDB) Partnership between QDB and a number of entities in the country (E.g. MoPH, MoCI, MoTC, Ooredoo, Aspetar Hospital, University of Qatar, Hamad Bin Khalifa University, Virginia Commonwealth University in Qatar, Carnegie Mellon University in Qatar, etc.)","No answer provided as of yet","a:1:{i:0;s:27:""National/Federal government"";}",http://hackcovid19.qa/qa,https://www.gulf-times.com/story/660469/QDB-hackathon-to-tackle-corona-seeks-innovators,maalhammadi@motc.gov.qa,,,Qatar,,"Digital Transformation|Open Call" 20167,https://oecd-opsi.org/covid-response/virtual-appointments-medical-consultation-electronic-sick-leaves-self-assessment-chatbot/,"Virtual appointments/ Medical Consultation/ Electronic Sick Leaves/Self assessment Chatbot","The Ministry of Public Health in Qatar developed and supported many different initiatives during the Covid-19 crisis to ensure the safety of its nation, such as: 1- Provide a telephonic/video medical consultation & virtual appointments with physicians to patients with medical queries where patients enter virtual consultation rooms with their doctors and other specialists can be added. Then electronic sick leaves can be issued through the MoPH website This service was launched in collaboration between the Ministry of Public Health (MoPH) and the TASMU Smart Qatar Program (part of the Ministry of Transport and Communications) 2- MoPH, PHCC, and HMC have launched a webpage with credible information regarding COVID-19 for the residents’ usage, which includes a pop-up COVID-19 self-assessment chatbot 3- MoPH and TASMU have launched 13 virtual clinics across their primary care (PHCC) and secondary/tertiary care (HMC and Sidra) facilities, and 5 laborer compounds. The 13 virtual clinics include: o Geriatrics memory clinic o Urgent care for primary health care o Mobile doctors clinics for the specialist ambulatory department o Mental health services for Responders and Frontline o Healthcare staff medical center clinic o Mental health services for 3 general public clinics (Children & Adolescents, Adults, and Older Adults) o 2 outpatient physiotherapy clinics (separate for men and women) o Diabetes education clinic o Endocrine dietitian clinic o Dental clinic for primary health care ","a:2:{i:0;s:12:""Patient care"";i:1;s:31:""Health and safety of responders"";}","Reduce patients’ visits to the hospitals and health centers as much as possible in order to comply with the measures of social distancing and reduce the spread of COVID-19","Ministry of Public Health (MoPH) Primary Health Care Corporation (PHCC) Hamad Medical Corporation (HMC) TASMU Smart Qatar Program (part of the Ministry of Transport and Communications) ","No answer provided as of yet","a:1:{i:0;s:27:""National/Federal government"";}",https://www.moph.gov.qa/english/Search/Pages/results.aspx?k=chat,https://qatar.vcu.edu/index.php?/coronavirus-updates,maalhammadi@motc.gov.qa,,,Qatar,,"Digital Transformation" 20169,https://oecd-opsi.org/covid-response/digital-transformation-of-smes/,"Digital Transformation of SMEs","The program has been designed to support SMEs in being at the cutting edge of ICT development. The program offers exclusive content and events The program focuses on three specific areas: (cloud, ecommerce and web presence Providing support during the COVID-19 crisis with SME linkage for immediate digitalization and targeted top sectors (groceries, pharmacies, sanitizers, etc) Enable service providers and technology solutions to undertake SMEs to digitalize businesses Conducted online interactive sessions and webinars on (Work & Tech in The Post-Pandemic World Webinar, how is tech enabling industry, etc), and approached and connected with over 300+ SMEs) Deliver digital industry forums online to discuss challenges and best solutions during pandemic, and develop best strategies and planning ","a:2:{i:0;s:62:""Information and practice sharing (with public and/or internal)"";i:1;s:47:""Public service delivery under new circumstances"";}","Set virtual sessions to: Promote ICT adoption, and encourage the usage of information technology among SME using modern technologies Support the development of Qatar’s Knowledge Based Economy by developing and growing a sustainable and innovative ICT Eco System in SME scale enterprises Enhancing awareness of the benefits of using modern technology in the business sector Help SMEs to connect with the right service providers and begin the business Digital Transformation Journey. ","Ministry of Transport and Communications",N/A,"a:1:{i:0;s:27:""National/Federal government"";}",https://godigital.motc.gov.qa,,maalhammadi@motc.gov.qa,,,Qatar,,"Digital Transformation" 20171,https://oecd-opsi.org/covid-response/national-food-security-analytics-and-supply-and-demand-dashboard/,"National Food Security Analytics and Supply and Demand Dashboard ","National Food Security Analytics and Supply and Demand Dashboard that monitors stock evolution, provides alerts, simulates future scenarios, and enables contingency planning. • Key information from different sources are integrated in a single platform (e.g. imports data, local production data, stock levels of different key food and hygiene/medical products, etc.) • A simple visualization interface provides government officials with an immediate view on actual and projected supply, demand, stock, and potential gaps • The dashboard guides users with warnings on potential issues and the analysis of related causes (e.g. imports drop from some countries, rising products costs, not full utilization of production capacity) • Additional analytical functionalities support the users in simulating different solution scenarios and evaluating the related impacts • The system will be accessible through an online portal, available in mobility and in multi-language","a:3:{i:0;s:31:""Health and safety of responders"";i:1;s:20:""Governance responses"";i:2;s:48:""Real-time data collection, sharing, and analysis"";}","Ensure the supply of essential food items, hygiene products and medical supplies during the crisis, by supporting government officials with a dashboard that monitors stock evolution, provides alerts, simulates future scenarios, and enables contingency planning","Minister of Municipality and Environment, Minister of Commerce and Industry, TASMU Smart Qatar Program (Ministry of Transport and Communication )","No answer provided as of yet","a:1:{i:0;s:27:""National/Federal government"";}",https://tasmu.gov.qa/en,,maalhammadi@motc.gov.qa,,,Qatar,,"Adaptive Action|Digital Transformation" 20173,https://oecd-opsi.org/covid-response/better-connections-virtual-consultation/,"Better Connections Virtual Consultation ","Better Connections Virtual Consultation– Pilot phase • Provided the launched virtual consultations in 5 labor compounds, The Better Connections virtual consultation is a build on the Better Connections infrastructure (Computers installed and connected to the internet in labor camps), to allow the migrant workers to have a successful virtual consultation with physician and doctors in the health centers through online video session instead of physically visit the health center or the hospital. • Nurses had been trained on PPE and disinfection procedures, as well as the virtual consultation tool and flow. o The migrant workers visit the compound clinic when needed. o The clinic nurse provide triage if possible. o The clinic nurse (to assure the disinfection procedures) to initiate a virtual consultation video call with one of the scheduled doctors. o Company driver to collect the medicine (If needed) in the next day following the medical transportation procedures and recommendations. ","a:2:{i:0;s:12:""Patient care"";i:1;s:47:""Public service delivery under new circumstances"";}","Reduce migrant workers visits to the hospitals and health centers as much as possible in order to comply with the measures of social distancing, while easing the consultation with doctors from labors accommodation compounds.","The Ministry of Public Health (MoPH) The Ministry of Transport and Communications (MoTC) ","No answer provided as of yet","a:1:{i:0;s:27:""National/Federal government"";}",,https://www.motc.gov.qa/en/ditoolkit/migrant-workers/better-connections-program,maalhammadi@motc.gov.qa,,,Qatar,,"Adaptive Action|Digital Transformation" 20175,https://oecd-opsi.org/covid-response/testing-nursing-homes/,"Testing @ Nursing Homes","Mobilization of the Portuguese scientific community to increase the national test capacity, namely at nursing homes, by the development of a new test protocol that only uses national inputs, certified by the National Health Institute of Portugal.","a:2:{i:0;s:12:""Patient care"";i:1;s:36:""Resource management and mobilisation"";}","Given the high health risk at nursing homes, the goal of this initiative is to increase PCR testing capacity at these institutions throughout the country. At the same time, it helps increase national test capacity, reducing foreign dependence of tests inputs","Partnership between Higher Education and R&D Institutions, the Ministry of Labour, Solidarity and Social Security, the Ministry of Health and the Ministry of Territorial Cohesion. The 19 national laboratories already conducted more than 17 thousand tests, achieving a testing capacity of 3500 tests per day.",,"a:3:{i:0;s:27:""National/Federal government"";i:1;s:14:""Private Sector"";i:2;s:24:""Non-Profit/Civil Society"";}",https://www.portugal.gov.pt/pt/gc22/comunicacao/noticia?i=programa-de-testes-de-diagnostico-em-lares-com-mais-de-17-mil-testes-realizados-,,gabinete.ministro@mtsss.gov.pt,,,Portugal,,"Adaptive Action" 20177,https://oecd-opsi.org/covid-response/doctorates-4-covid-19/,"Doctorates 4 Covid-19","The Fundação para a Ciência e a Tecnologia, I.P. (FCT), in collaboration with the Agência de Investigação Clínica e Inovação Biomédica (AICIB), opens a Call for granting 50 (fifty) PhD studentships (BD), focused on research related to this pandemic and its causal agent, SARS-CoV-2. Additionally, FCT will also support a Doctoral School focused on virology, consisting of an annual workshop bringing together international students and researchers.","a:1:{i:0;s:36:""Resource management and mobilisation"";}","The Call DOCTORATES 4 COVID-19 aims to support the development of knowledge to create the skills needed to respond to the pandemic of the new corona virus SARS CoV2 and the Covid-19 disease, and to future pandemics, that may translate into efficient prevention measures, better healthcare and an effective support to citizens.","Fundação para a Ciência e a Tecnologia, I.P. (FCT), in collaboration with the Agência de Investigação Clínica e Inovação Biomédica (AICIB) ",,"a:1:{i:0;s:27:""National/Federal government"";}",https://www.fct.pt/apoios/bolsas/concursos/doctorates4covid19.phtml.pt,,doctorates4covid@fct.pt,1,1,Portugal,,"Open Call|Social Solidarity" 20181,https://oecd-opsi.org/covid-response/science-4-covid-19/,"Science 4 Covid-19","Science 4 COVID-19 consists on a digital plataform that groups metadata, datasets or links, problem registration, research results in epidemiological surveillance and other anonymous public health data necessary to combat the coronavirus epidemic, such as clinical, analytical and demographic results.","a:4:{i:0;s:62:""Information and practice sharing (with public and/or internal)"";i:1;s:36:""Resource management and mobilisation"";i:2;s:48:""Real-time data collection, sharing, and analysis"";i:3;s:23:""Crowdsourcing solutions"";}","Saluting and encouraging all the spirit and capacity already demonstrated by the scientific and technological community, namely in its capacity to mobilize and lead measures involving actors from the private and social sector, the goal of this platform is to promote, articulate and coordinate all this effort, so that it can have a greater expression and effectiveness in the direct and indirect combat to the current crisis situation.","The “Science 4 COVID19” portal is an initiative of the Foundation for Science and Technology (FCT) and the Agency for Clinical Research and Biomedical Innovation (AICIB), in partnership with public and private health authorities and scientific research institutions",,"a:2:{i:0;s:27:""National/Federal government"";i:1;s:24:""Non-Profit/Civil Society"";}",https://www.science4covid19.pt/,,,,,Portugal,,"Open Call|Social Solidarity" 20183,https://oecd-opsi.org/covid-response/colibri-collaboration-platform/,"Colibri - Collaboration Platform","Fundação para a Ciência e a Tecnologia (FCT), through Unidade de Computação Científica Nacional (FCCN), reinforced the capacity of the main services provided to the research and higher education community and that ensure distance learning and remote working. The tools made available, namely Colibri Collaboration Platform, allow to set up remote classes, online meetings and information sharing. Since the beginning of march to April 15th, Colibri platform registered 3.7 million hits and more than 200 thousand lessons/meetings.","a:2:{i:0;s:47:""Public service delivery under new circumstances"";i:1;s:28:""Social effects of the crisis"";}","The goal of this measure is to respond to growing demand of these services, driven by the confinement measures related to Covid-19, that forced the temporary closure of Higher Education and Research Institutions and the increased remote working.","Foundation for Science and Technology (FCT), through Unidade de Computação Científica Nacional (FCCN)",,"a:1:{i:0;s:27:""National/Federal government"";}",https://www.fccn.pt/colaboracao/colibri/,https://www.fct.pt/noticias/index.phtml.pt?id=509&/2020/3/FCT_refor%C3%A7a_capacidade_de_servi%C3%A7os_que_asseguram_ensino_a_dist%C3%A2ncia_e_teletrabalho_na_comunidade_acad%C3%A9mica_e_cient%C3%ADfica,,,,Portugal,,"Open Call|Social Solidarity" 20188,https://oecd-opsi.org/covid-response/primary-school-students-wear-one-meter-hats-to-keep-social-distancing/,"Primary School Students wear 'one-meter hats' to keep social distancing","Primary School pupils are creating 'one-meter hats' in a Chinese school to help reinforce and promote social distancing. Students attend Yangzheng Elementary School created hats with 0.5 meter protrusions extending horizontally either side from the hat, which allow students to always understand when 1 meter away from other students. They created them at home with their parents before the school re-opened. ","a:2:{i:0;s:62:""Information and practice sharing (with public and/or internal)"";i:1;s:47:""Public service delivery under new circumstances"";}","Social distancing is vital to prevent the spread of the virus. Elementary school-age children, whilst not particularly affected by the virus themselves, can still be vectors for transferring it, but they may not have the discipline, spatial awareness, or understanding of the problem, to follow social distancing rules themselves. This innovation helps to breed in those skills into students. ","Yangzheng Elementary School",,"a:1:{i:0;s:16:""Local government"";}",https://inzj.zjol.com.cn/News/202004/t20200426_11914052.shtml,,,1,2,"China (People's Republic of)",,"Adaptive Action" 20191,https://oecd-opsi.org/covid-response/portugals-collaborative-work-plan-in-public-administration/,"Portugal's Collaborative work plan in Public Administration","Portugal have created a 'Collaborative Work Plan in Public Administration', prepared within the area of governance of State Modernisation and Public Administration (nameley by the coordination of the Incentive System for Innovation in Public Management/SIIGeP), setting out guidelines for public services in the context of the state of emergency declared by the Decree of the President of the Republic No. 14-A/2020, of March 18. The plan encompasses six areas of work, namely: Development of guides and practical support tools (e.g., produce a guide to leadership in crisis environments); Safety and health at work (e.g., create guides and guidelines for safety and health in telework); Promotion of innovation (e.g., launch the innovation barometer); Dissemination of information and communication (e.g., create an internal communication plan for the public administration in the context of crisis); Quality of information content (creating a tool for the quality of information content); Remote training (e.g., create a webinar program for public administration). These areas are developed through twenty two projects, by multidisciplinary and transversal teams from twenty entities of both the public sector and civil society, and with the participation of sixty eight people with distinct professional occupations, careers and roles, thus highlighting the intrinsically collaborative character of the measures. ","a:4:{i:0;s:62:""Information and practice sharing (with public and/or internal)"";i:1;s:36:""Resource management and mobilisation"";i:2;s:20:""Governance responses"";i:3;s:47:""Public service delivery under new circumstances"";}","There are a suite of new challenges for public administrators resulting from shifts to remote teleworking and digitisation of internal processes and services, but also a world of new possibilities and partnerships. This plan will help promote new practices across the above issue areas for a number of projects in order to better equip Portuguese civil servants with the skills that they need in this testing time.","Incentive System for Innovation in Public Management (SIIGeP); ",,"a:1:{i:0;s:27:""National/Federal government"";}",http://www.ina.pt/index.php/agenda/2273-programa-de-trabalho-colaborativo,,,,,Portugal,,"Adaptive Action" 20193,https://oecd-opsi.org/covid-response/portugals-microsite-to-help-public-administration-workers/,"Portugal's 'microsite' to help public administration workers","The Directorate-General of Administration and Public Employment has created a microsite to answer public servants’ questions about the support measures in sick leave or quarantine regime.","a:2:{i:0;s:36:""Resource management and mobilisation"";i:1;s:20:""Governance responses"";}","Civil servants working in public administrations have a host of new problems arising from their new professional working context. This dedicated website, created by the Directorate-General of Administration and Public Employment, has four sections that help to answer issues for civil servants: 1) Interactive guidelines 2) Common questions 3) Useful templates for particular documents 4) A compnedium of all dispatches, decrees, laws and orders issued by the administration.","Portuguese Directorate-General of Administration and Public Employment",,"a:1:{i:0;s:27:""National/Federal government"";}",https://www.dgaep.gov.pt/coronavirus/,,,,,Portugal,,"Adaptive Action|Digital Transformation" 20200,https://oecd-opsi.org/covid-response/portugal-create-an-online-resource-for-schools-with-distance-learning-methodologies/,"Portugal create an online resource for schools with distance learning methodologies.","In Portugal, the Directorate-General for Education (DGE), in collaboration with the National Agency for Qualification and Vocational Education (ANQEP), has built a dedicated website with a set of resources to support schools in the use of distance learning methodologies that allow them to continue teaching and learning processes.","a:3:{i:0;s:36:""Resource management and mobilisation"";i:1;s:20:""Governance responses"";i:2;s:23:""Crowdsourcing solutions"";}","Schools have never had to undertake distance learning like are now doing. This online website should provide resources to help schools manage this new form of delivering education. ","Directorate-General for Education (DGE), in collaboration with the National Agency for Qualification and Vocational Education (ANQEP),",,"a:1:{i:0;s:27:""National/Federal government"";}",https://apoioescolas.dge.mec.pt/,,,,,Portugal,,"Adaptive Action|Digital Transformation" 20202,https://oecd-opsi.org/covid-response/portugal-is-granting-residency-status-by-default-for-all-applicants-until-june-30/,"Portugal is granting residency status by-default for all applicants until June 30. ","All foreign citizens with pending requests for residence permits (requests made up until the declaration of the state of emergency – March 18, 2020) will have their legal status regularized on national territory until June 30 for, namely, obtaining access to the National Health Service or other health care rights, access to social support services, signing of rental contracts, signing of employment contracts, the opening of bank accounts and contracting essential public services. ","a:2:{i:0;s:47:""Public service delivery under new circumstances"";i:1;s:28:""Social effects of the crisis"";}","The Portuguese Council of Ministers explained that the decision was taken to ""reduce the risks for public health"" of maintaining the current scheduling of appointments at the immigration office, for both the border agents and the migrants and asylum seekers.","Portuguese Council of Ministers",,"a:1:{i:0;s:27:""National/Federal government"";}",https://edition.cnn.com/2020/03/30/europe/portugal-migrants-citizenship-rights-coronavirus-intl/index.html?utm_content=2020-04-01T01%3A44%3A02&utm_medium=social&utm_source=fbCNN&utm_term=link&fbclid=IwAR2nL8c8ENAcqJZbJhPE2JHFG1CyjnheWiwkwQMH616Jn9bRno-uYiN3_J8,,,,,Portugal,,"Adaptive Action" 20204,https://oecd-opsi.org/covid-response/portugals-collaborative-office-for-digital-response-to-covid-19/,"Portugal's collaborative 'Office for Digital Response to Covid-19'","The Office for Digital Response to Covid-19 was set up to assess and implement digital-based measures, ensuring an coordinated response by involving public and private players. The Office released of a set of initiatives such as the reinforcement of the infrastructure to public digital services, special communications packages (both data and calls) to healthcare professionals (as well businesses and citizens), specific conditions to licences and access to solutions of homeschooling and teleworking, and development of solutions such as sites and apps related to COVID, among other. ","a:2:{i:0;s:62:""Information and practice sharing (with public and/or internal)"";i:1;s:47:""Public service delivery under new circumstances"";}","This office will be able to solve complicated digital problems facing the delivery of government services and society more generally, utilising the skills and insights of public, private and non-governmental sectors.","The group includes the Prime Minister's office, the governmental areas of Economy and Digital Transition, State Modernization and Public Administration, Education and Infrastructure and Housing, the Administrative Modernization Agency, Directorate General of Health, Shared Services of the Ministry of Health and Directorate General of Education, the APRITEL Sector Association, Altice, NOS Vodafone, AWS, CISCO, ESRI, Facebook, Google, Huawei, Microsoft, and Netflix",,"a:4:{i:0;s:27:""National/Federal government"";i:1;s:25:""Regional/State government"";i:2;s:14:""Private Sector"";i:3;s:24:""Non-Profit/Civil Society"";}",,,,,,Portugal,,"Adaptive Action|Digital Transformation" 20206,https://oecd-opsi.org/covid-response/israel-is-using-ai-to-flag-high-risk-covid-19-patients/,"Israel is using AI to flag high-risk covid-19 patients","One of Israel’s largest health maintenance organizations is using artificial intelligence to help identify which of the 2.4 million people it covers are most at risk of severe covid-19 complications. Maccabi Healthcare Services says the system—which it developed with AI company Medial EarlySign—has already flagged 2% of its members, amounting to around 40,000 people. Once identified, individuals are put on a fast track for testing. The AI was adapted from an existing system trained to identify people most at risk from the flu, using millions of records from Maccabi going back 27 years. To make its predictions, the system draws on a range of medical data, including a person’s age, BMI, health conditions such as heart disease or diabetes, and previous history of hospital admissions. The AI can trawl through a vast number of records and spot at-risk individuals who might have been missed otherwise. Maccabi also uses the AI to help determine the level of treatment the people it flags might require if they fall sick—whether they should be cared for at home, put up in a quarantine hotel, or admitted to hospital.","a:3:{i:0;s:12:""Patient care"";i:1;s:36:""Resource management and mobilisation"";i:2;s:48:""Real-time data collection, sharing, and analysis"";}","Specifically testing or using the time and resources of medical professionals to diagnose people with the virus is resource-intensive and almost impossible to do manually on a population-level. This AI will allow resources to be more effectively allocated towards the most at-risk people, thus hopefully improving public health outcomes. ","Maccabi Healthcare Services; Medial EarlySign",,"a:1:{i:0;s:14:""Private Sector"";}",https://www.technologyreview.com/2020/04/24/1000543/israel-ai-prediction-medical-testing-data-high-risk-covid-19-patients/amp/?__twitter_impression=true,,,,,Israel,,"Digital Transformation" 20212,https://oecd-opsi.org/covid-response/brazil-uses-ai-and-voice-response-robots-for-medical-consultations-and-tracking-cases/,"Brazil uses AI and Voice Response robots for medical consultations and tracking cases","The Braziian government is using AI to assist in the mapping and tracking of COVID-19 infections. Interactive voice response (IVR) robots will trigger automatic calls and carry out virtual consultation with Brazilians. Using AI, the robot will ask people about contacts with those infected, commuting on public transport and day-to-day care to understand hwo the outbreak is developing. The system will then cross the information and, using big data and analytical tools, track who is at risk, who had contact with whom, where that person is, and their details. The IVR will then ask the person to make follow-up calls every 8, 10 or 12 hours. ","a:1:{i:0;s:48:""Real-time data collection, sharing, and analysis"";}","The system will allow authorities to obtain details of COVID-19 clusters on a district and municipality level rather than just a state or city level. ","Brazil Ministry of Health",,"a:1:{i:0;s:27:""National/Federal government"";}",https://www.bnamericas.com/en/news/brazil-turns-to-ai-to-track-ballooning-covid-19-cases,,,,,Brazil,,"Digital Transformation" 20214,https://oecd-opsi.org/covid-response/the-eus-digital-response-to-covid-19/,"The EU's Digital Response to COVID-19. ","The EU has created the Digital Response to Covid-19, giving users access to a large resource database including open source software, websites, and platforms that are useful for public administrations, businesses, and citizens dealing with the ongoing crisis: Open source solutions – A growing list of open source software solutions available to help medical staff, public administrations, businesses, and citizens in their daily activities. Open data – Open databases and datasets to analyse the evolution of the COVID-19 outbreak. Hackathons and events – A list of hackathons, past and future, in order to access their findings and contribute to the development of new responses to tackle the issues related to COVID-19. This includes a list of events on COVID-19. Useful links and resources – A list of links, online platforms, and websites to obtain more information about COVID-19 issues. Among other things, you can learn about the measures in place in your country and worldwide, find out which organisations need your help or discover available educational resources. Interoperable solutions ready for reuse that might support governments and citizens in the current crisis. Share your solution - A form and an email address to easily share new solutions to be added to this repository. The listed solutions and resources cover a wide range of areas from public health, education, e-events, and volunteering, to collaboration opportunities, among others. The collection is constantly evolving and being updated with newly available digital solutions to tackle COVID-19 crisis. Become a member of this collection to add content, start discussions, or share your story in a news item. We are counting on you!","a:1:{i:0;s:62:""Information and practice sharing (with public and/or internal)"";}","The outbreak and spread of the virus are disrupting the work of public administrations, businesses, universities, and schools. Due to the widely used confinement measures and social distancing, digital technology is an essential part of crisis response. Digital Response to COVID-19 is a repository of digital solutions and initiatives that aid us in stopping the pandemic and mitigating its effects. In the repository, you will find a large resource database including open source software, websites, and platforms that are useful for public administrations, businesses, and citizens dealing with the ongoing crisis. As the collection is constantly evolving and updated with newly available digital solutions to tackle COVID-19 crisis, we are also counting on you to participate, add content, or share your story. To share any ongoing initiatives related to digital responses to COVID-19, contact the creators via their online form or via email at ISA2@ec.europa.eu.","European Commission Directorate for Informatics, Joinup, National Interoperability Framework Observatory and Open Source Observatory.",,"a:2:{i:0;s:26:""International Organisation"";i:1;s:24:""Non-Profit/Civil Society"";}",https://joinup.ec.europa.eu/collection/digital-response-covid-19,,,,,"European Union",,"Digital Transformation" 20216,https://oecd-opsi.org/covid-response/astana-civil-service-hub-covid-19-platform/,"Astana Civil Service Hub, COVID-19 Platform","The Astana Civil Service Hub, on the basis of its mission, aiming to support the governments of the participating countries, has created this platform where they can exchange of knowledge and best practices in applying innovations to respond to COVID-19. The platform includes countries’ reports with statistical indicators, recommendations and other facts that might be useful in the fight against the pandemic. The main objectives of the platform are: - аccumulation of analytical data and measures taken by the governments of a number of countries during the pandemic COVID-19; - identification of innovative solutions & technologies in the fight against pandemic (during and post COVID-19); - creation of an open platform for best practices exchange and dissemination among the Hub’s participating countries and partners; - providing support to the governments, partners and stakeholders in their initiatives aimed at preventing and eliminating the consequences of the spread of the coronavirus; - enhancing the capacity of civil servants through conducting online activities during the telecommuting as a result of the emergency. ","a:1:{i:0;s:62:""Information and practice sharing (with public and/or internal)"";}","Considering the global scale of the pandemic and its impact on public and economic sectors, the ACSH calls on all participating countries and partners to share best practices and innovative solutions in the field of civil service and public service delivery to effectively confront the consequences of the virus. The platform consists of three blocks: 1) Shared innovations and best practices to respond to COVID-19 2) News and announcements; 3) Submitting a 'great idea' to fight COVID-19 (not live as of submission). ","Astana Civil Service Hub; UNDP",,"a:2:{i:0;s:26:""International Organisation"";i:1;s:24:""Non-Profit/Civil Society"";}",https://www.astanacivilservicehub.org/page/covid-19,,,,,Kazakhstan,,"Adaptive Action|Digital Transformation" 20218,https://oecd-opsi.org/covid-response/australias-contact-tracing-app-covidsafe/,"Australia's contact tracing app COVIDSafe","Australia have created a voluntary contact tracing app called COVIDsafe. The COVIDSafe smartphone app uses a Bluetooth wireless signal to exchange a ""digital handshake"" with another user when they come within 1.5m. The app then logs this contact and encrypts it. Users will be notified if they have had more than 15 minutes of close contact with another user who tests positive. Amid privacy concerns about who will have access to the app's stored data, the government said only state health authorities would qualify. The data will be stored in Australia, and the health minister said ""not even a court order"" would allow other authorities such as the police to access it. The app asks users to supply their age range, a mobile number, a post code and a name - which can be a pseudonym. The government said all data would be wiped after 21 days, or when someone deleted the app from their phone.","a:4:{i:0;s:12:""Patient care"";i:1;s:62:""Information and practice sharing (with public and/or internal)"";i:2;s:36:""Resource management and mobilisation"";i:3;s:48:""Real-time data collection, sharing, and analysis"";}","Contact tracing is an important element to managing the virus, especially as countries emerge from the crisis. Contact tracing apps, such as this, will therefore become important tools for governments in this. ","Australian Department of Health",,"a:1:{i:0;s:27:""National/Federal government"";}",https://www.health.gov.au/resources/apps-and-tools/covidsafe-app,https://www.bbc.co.uk/news/amp/world-australia-52433340?__twitter_impression=true,,,,Australia,,"Digital Transformation" 20220,https://oecd-opsi.org/covid-response/uzbekistans-covid-19-challenge-2020-online-competition/,"Uzbekistan's Covid-19 Challenge 2020 online competition","Uzbekistan's 'COVID-19 Challenge 2020' is an online competition for innovative tools and solutions to mitigate the consequences of coronavirus pandemic in Uzbekistan. The organisers received 600 applications in just two weeks. Most applications are aimed at implementing educational projects in eight areas. ","a:1:{i:0;s:23:""Crowdsourcing solutions"";}","Challenges allow governments to source solutions to the COVID-19 outbreak from new parts of society. ","The competition is organized by UNDP in Uzbekistan, IT Park, Uzbekistan Youth Union and the Ministries of Innovative Development, Employment and Labor Relations, Health of the Republic of Uzbekistan, Chamber of Commerce and Industry, Center for Supporting Youth Entrepreneurship Development, Fund for Supporting Development of Digital Economy “Digital Trust”, World Bank and OSCE Project Co-ordinator in Uzbekistan.",,"a:1:{i:0;s:27:""National/Federal government"";}",http://uza.uz/en/society/covid-19-challenge-2020-23-04-2020,,,,,Uzbekistan,,"Open Call" 20222,https://oecd-opsi.org/covid-response/milans-scheme-to-reduce-car-use-after-lockdown/,"Milan's scheme to reduce car use after lockdown","Milan is to introduce one of Europe’s most ambitious schemes reallocating street space from cars to cycling and walking, in response to the coronavirus crisis. Under the nationwide lockdown, motor traffic congestion has dropped by 30-75%, and air pollution with it. City officials hope to fend off a resurgence in car use as residents return to work looking to avoid busy public transport. The city has announced that 35km (22 miles) of streets will be transformed over the summer, with a rapid, experimental citywide expansion of cycling and walking space to protect residents as Covid-19 restrictions are lifted. The Strade Aperte plan includes low-cost temporary cycle lanes, new and widened pavements, 30kph (20mph) speed limits, and pedestrian and cyclist priority streets. The locations include a low traffic neighbourhood on the site of the former Lazzaretto, a refuge for victims of plague epidemics in the 15th and 16th centuries. ","a:2:{i:0;s:47:""Public service delivery under new circumstances"";i:1;s:28:""Social effects of the crisis"";}","This innovation is trying to already plan how to preserve a current impact of the coronavirus state for the post-coronavirus normality. Milan is a small, dense city, 15km from end to end with 1.4 million inhabitants, 55% of whom use public transport to get to work. The average commute is less than 4km, making a switch from cars to active modes of travel potentially possible for many residents. As such, it is a particularly appropriate measure for the city of Milan. ","Milan City",,"a:1:{i:0;s:16:""Local government"";}",https://www.theguardian.com/world/2020/apr/21/milan-seeks-to-prevent-post-crisis-return-of-traffic-pollution,,,,,Italy,,Recovery-Oriented 20224,https://oecd-opsi.org/covid-response/the-national-association-of-city-transportation-officialss-covid-19-transportation-response-center/,"The National Association of City Transportation Officials's COVID-19 Transportation Response Center","The National Association of City Transportation Officials has created a COVID-19 Transportation Response Center. City governments and transit agencies are on the front lines of responding to the COVID-19 pandemic and are rapidly developing policies and projects for this emergency. NACTO will continually update this webpage with guidance and tools, including: Rapid response tools for cities, with implementation strategies City transportation action updates from around the world Webinars, real-time forums and technical assistance on emerging issues Information about emergency federal assistance and stimulus funding Please email covid19@nacto.org with questions, requests for resources, or to contribute information from your agency. To let us know what additional information would be helpful to your work, please take our survey. Your responses will help to shape the content of this resource.","a:1:{i:0;s:62:""Information and practice sharing (with public and/or internal)"";}","Cities and transit agencies are taking action now to address the most critical impacts of the coronavirus and ensure essential services operate in their communities. To help city and agency staff plan responses to the pandemic, NACTO is regularly updating a summary of rapidly-deployed responses. The collected strategies included here can help cities: Maintain transportation systems to safely move essential workers and goods Keep front-line workers safe, and actively manage and support both operational and remote office workforces Address immediate delivery & pick-up needs Relieve crowded areas (i.e. parks and narrow sidewalks) to support health department guidance for physical distancing Create clear messaging of city policies and guidelines Provide transportation to COVID testing and medical care Support unsheltered and vulnerable populations ","The National Association of City Transportation Officials;",,"a:1:{i:0;s:24:""Non-Profit/Civil Society"";}",https://nacto.org/program/covid19/,,,,,"United States",,"Digital Transformation|Recovery-Oriented|Social Solidarity" 20226,https://oecd-opsi.org/covid-response/koreas-self-quarantine-safety-protection-app/,"Korea's 'Self Quarantine Safety Protection App'","The close contacts under self-quarantine are linked to their one-on-one assigned government staff through an innovative ‘safety protection app,’ which allows the staff to monitor their symptoms twice a day, and be alerted when self-quarantine orders are broken. This tracking of the phone’s GPS location is done only with the consent of the close contacts. Those under self-isolation are banned from leaving the country regardless of whether or not they develop symptoms. Those violating self-isolation will be imposed with a fine of KRW 10 million or less, or imprisonment for one year or less.","a:1:{i:0;s:48:""Real-time data collection, sharing, and analysis"";}","In order to monitor contacts under quarantine, Korea have developed this 'Self Quarantine Safety Protection App'. ","Republic of Korea",,"a:1:{i:0;s:27:""National/Federal government"";}",http://overseas.mofa.go.kr/ke-en/brd/m_10538/view.do?seq=761319&srchFr=&srchTo=&srchWord=&srchTp=&multi_itm_seq=0&itm_seq_1=0&itm_seq_2=0&company_cd=&company_nm=&page=1,https://www.geospatialworld.net/apps/covid-19/koreas-self-quarantine-safety-protection-app-to-monitor-people/,,,,Korea,,"Digital Transformation|Recovery-Oriented" 20228,https://oecd-opsi.org/covid-response/norway-allocates-resources-to-innovation-norway-to-promote-internal-tourism/,"Norway allocates resources to 'Innovation Norway' to Promote Internal Tourism","Innovation Norway has allocated NOK 178 million in an effort to support the country’s internal tourism industry, amid the Coronavirus pandemic (COVID-19), the Norwegian Business Ministry announced this week. The main purpose of the move is to promote Norwegian tourism to Norwegians. The Ministry hopes that the citizens will choose their closest holiday country for this summer, under Government approval. The Minister of Trade and Industry asked Innovation Norway to make its marketing the new spotlight.","a:1:{i:0;s:47:""Public service delivery under new circumstances"";}","Aware of the importance of the tourism industry, but the difficulties facing it with international travel so decreased, Norway is instead focusing innovation on encouraging its own citizens to enjoy Norway's tourist attractions. ","Innovation Norway; Ministry of Trade and Industry; ",,"a:1:{i:0;s:27:""National/Federal government"";}",https://www.schengenvisainfo.com/news/norway-allocates-178-million-nok-to-promote-internal-tourism/,,,,,Norway,,Recovery-Oriented 20230,https://oecd-opsi.org/covid-response/indian-state-app-requires-users-to-send-gps-tracked-selfies-every-hour-to-the-government/,"Indian state app requires users to send GPS-tracked selfies every hour to the government","he home quarantined coronavirus suspects and patients will have to send their selfies on the Quarantine Watch, a mobile application developed by Karnataka government's revenue department to keep a track of the isolated persons. The government warned the home quarantined people that they will be sent to mass quarantine centres if they violate the rule. In a press release, Karnataka Medical Education Minister Dr K Sudhakar directed all home quarantined persons to enroll themselves and send their selfies on an hourly basis. The selfie sent from the Quarantine Watch contains GSP coordinates, which makes the location of the person known. ""If the home quarantine person fails to send selfie every one hour (except sleeping time from 10 pm to 7 am) then government team will reach such defaulters and they are liable to be shifted to the government created mass quarantine,"" the minister said in the statement. ","a:1:{i:0;s:48:""Real-time data collection, sharing, and analysis"";}","This app allows the local government to track exactly where their citizens are. ","Karnataka Government","This case has already been unpopular with some critics as a potential infringement on their personal liberties. ","a:1:{i:0;s:25:""Regional/State government"";}",https://economictimes.indiatimes.com/news/politics-and-nation/those-in-home-quarantine-in-karnataka-directed-to-send-selfies-every-hour-to-govt/articleshow/74907051.cms?,,,,,India,,"Digital Transformation" 20232,https://oecd-opsi.org/covid-response/china-launches-coronavirus-close-contact-detector-app/,"China launches coronavirus 'close contact detector' app","China has launched an app that allows people to check whether they have been at risk of catching the coronavirus.","a:1:{i:0;s:48:""Real-time data collection, sharing, and analysis"";}","The 'close contact detector' tells users if they have been near a person who has been confirmed or suspected of having the virus. People identified as being at risk are advised to stay at home and inform local health authorities. To make an inquiry users scan a Quick Response (QR) code on their smartphones using apps like the payment service Alipay or social media platform WeChat. Once the new app is registered with a phone number, users are asked to enter their name and ID number. Every registered phone number can then be used to check the status of up to three ID numbers.","The app was jointly developed by government departments and the China Electronics Technology Group Corporation and supported by data from health and transport authorities, according to the state-run news agency Xinhua.",,"a:1:{i:0;s:27:""National/Federal government"";}",https://www.bbc.com/news/technology-51439401,,,,,"China (People's Republic of)",,"Digital Transformation" 20234,https://oecd-opsi.org/covid-response/covid-19-mobility-data-network/,"COVID-19 Mobility Data Network","The COVID-19 Mobility Data Network is a network of infectious disease epidemiologists at universities around the world working with technology companies to use aggregated mobility data to support the COVID-19 response. Their goal is to provide daily updates to decision-makers at the state and local levels on how well social distancing interventions are working, using anonymized, aggregated data sets from mobile devices, along with analytic support for interpretation. The site provides a platform for sharing of data that can safely be made public, including Camber Systems' Social Distancing Reporter and the Facbeook Data for Good Mobility Dashboard. It also has technical resources including code repositories, mobility data metrics, and technical guidance documents. The Network also provides daily one-to-one debriefs to local departments of health and response agencies, so scientists may directly assist in interpreting the data and analysis. ","a:2:{i:0;s:36:""Resource management and mobilisation"";i:1;s:23:""Crowdsourcing solutions"";}","This Mobility Data Network shares key data on mobility with local governments and policy makers and practitioners to help them make better and more informed decisions about public health. ",,,"a:1:{i:0;s:24:""Non-Profit/Civil Society"";}",https://www.covid19mobility.org/,,,,,"United States",,"Digital Transformation|open source|Social Solidarity" 20236,https://oecd-opsi.org/covid-response/the-uk-parliament-introduces-new-digital-procedures/,"The UK Parliament introduces new digital procedures","The UK Houses of Parliament have agreed various new procedural measures to enable it to function through a combination of socially distanced in-person activity and remote digital activity. Select Committees are able to meet remotely and participate in official proceedings through conference calls and digital conferences. The Speaker of the House of Commons also will publish in advance the order of speaking in debates, never done before, thus enabling Members to know when they are needed in the Chamber to speak. Only 50 MPs are now allowed in the House fo Commons at any one time. MPs can ask questions directly in the house via Zoom, and screens have been introduced in the chamber so that those present can see who is asking the questions. An app is also being developed, based on the currrently existing MemberHub, that will allow MPs to vote remotely, but it has not yet been implemented (as of 28-April). ","a:1:{i:0;s:47:""Public service delivery under new circumstances"";}","Parliaments are a vital public infrastructure, but are also places where potentially the virus can be transmitted easily. These new procedures should enable to parliament to function in a way it has never done previously in order to reduce the risk of the virus being transmitted.","UK Houses of Parliament",,"a:1:{i:0;s:27:""National/Federal government"";}",https://www.parliament.uk/business/news/2020/april1/-mps-approve-historic-motion-to-allow-remote-participation-in-key-commons-proceedings/,,,,,"United Kingdom",,"Digital Transformation" 20238,https://oecd-opsi.org/covid-response/remote-voting-in-the-european-parliament/,"Remote Voting in the European Parliament","A set of measures is now in place to facilitate the remote participation of MEPs in committees, enabling them to view and listen to proceedings, ask for the floor and speak in meetings. Arrangements to allow MEPs to express themselves in the language of their choice ensures respect of the linguistic regime. On 20 March, the Parliament’s Bureau decided to supplement its earlier decision on voting methods, to allow, upon a decision by the President, a derogation in the context of the current public health emergency. The decision will enable a vote to take place by means of an alternative electronic voting procedure. Members will receive a voting paper by e-mail, to be returned completed (with a simple yes or no vote, and their signature) and scanned or photographed, from their official (European Parliament) e-mail address to a specific European Parliament functional mailbox. The President, assisted by Parliament's Secretariat will then establish the result of the vote, which will be recorded in the minutes and published.","a:2:{i:0;s:20:""Governance responses"";i:1;s:47:""Public service delivery under new circumstances"";}","In the words of Parliament’s President, David Sassoli, the 'European Parliament must remain open, because a virus cannot bring down democracy'. Ways have therefore had to be found to enable Members of the European Parliament (MEPs) to exercise their public duties should it become impossible for them to attend committees or plenary sessions in person The European Parliament’s Bureau has taken the unprecedented decision to provide for remote voting during the extraordinary plenary session on 26 March so as to allow for the rapid adoption of EU legislation to tackle the socio-economic consequences of the coronavirus (COVID-19) pandemic","European Parliament",,"a:2:{i:0;s:27:""National/Federal government"";i:1;s:26:""International Organisation"";}",https://www.europarl.europa.eu/RegData/etudes/ATAG/2020/649348/EPRS_ATA(2020)649348_EN.pdf,,,,,"European Union",,"Adaptive Action|Digital Transformation" 20240,https://oecd-opsi.org/covid-response/the-welsh-assembly-runs-virtually-for-the-first-time-ever/,"The Welsh Assembly runs virtually for the first time ever","The devolved Welsh Assembly has held its first virtual parliamentary session following a series of emergency provisions that have been put in place so that essential Assembly business relating to COVID-19 can carry on. Following last week’s smaller ‘Emergency Senedd’ meeting, the Assembly’s Business Committee has decided to switch to fully online ‘virtual’ plenary meetings using the video conferencing facility Zoom. Party groups have agreed to limit their attendance to the meeting, using the ‘Emergency Senedd’ model. Assembly rules have been amended so that only 4 Members are needed for votes at Plenary meetings to be valid. The Assembly’s Plenary meeting will be available to watch on Senedd.tv afterwards.","a:2:{i:0;s:20:""Governance responses"";i:1;s:23:""Crowdsourcing solutions"";}","The Welsh Assembly is running virtually in order to undertake extraordinary work on the COVID-19 situation, which is critical, but which the in person assembly of people would undermine. ","The Welsh Assembly",,"a:1:{i:0;s:25:""Regional/State government"";}",https://www.assembly.wales/en/newhome/pages/newsitem.aspx?itemid=2089&assembly=5,,,,,"United Kingdom",,"Adaptive Action|Digital Transformation" 20242,https://oecd-opsi.org/covid-response/danish-parliament-adaptations-for-covid-19/,"Danish Parliament adaptations for COVID-19","The Danish parliament has made a number of adaptations to their parliamentary activity (see: Response to ECPRD request 4354, Adjustment of Parliamentary activity to Covid-19 outbreak, 20 March 2020). The Danish government has recommended that no more than ten people assemble in Denmark. In light of that fact, the Speaker of the Danish Parliament has made the following decisions with regard to voting in the Danish Parliament: • When a call to vote in the Chamber is played on the loudspeaker, the Members of Parliament are asked to form a queue in front of the Chamber, keeping a distance of two metres from each other. • The queue will span the length of Vandrehallen, the long hall connecting the Chamber to Landstingssalen, the old Chamber. • The politicians who are already in the Chamber will vote first. Once they have pushed the voting button they must leave the Chamber, and then the remaining politicians will be let in, ten at a time, to cast their vote. The Speaker also ","a:2:{i:0;s:20:""Governance responses"";i:1;s:47:""Public service delivery under new circumstances"";}","It is important for parliaments to meet to scrutinise and pass vital legislation. This will enable them to do that whilst minimising the risk of transmission of the disease.","Danish Parliament",,"a:1:{i:0;s:27:""National/Federal government"";}",https://commonslibrary.parliament.uk/research-briefings/cbp-8874/,,,,,Denmark,,"Adaptive Action" 20244,https://oecd-opsi.org/covid-response/brazils-senate-develop-a-shareable-app-for-remote-voting/,"Brazil's Senate develop a (shareable) app for remote voting","Brazil's Federal Senate has launched a 'Remote Deliberation System' which will allow members to identify, debate and vote remotely. The system is also designed to be replicated by other parliaments. When a voting session starts, each senator receives a link through their mobile phone (on whatsapp). The link leads to a login page. After logging in, senators can see the options for voting on the current live bills. When a senator chooses one of these, the screen will then automatically prompt the senator to take a live selfie as a secondary authentication. Then, senators receive an SMS or whtasapp message with a code that senators must then enter in this platform to confirm their vote. Provisions have also been made in case their phones have limited reception. Instructions can be seen here: https://www.youtube.com/watch?v=wtnHyeADink","a:2:{i:0;s:20:""Governance responses"";i:1;s:47:""Public service delivery under new circumstances"";}","Brazil's senate have enabled digital voting through this new app, allowing remote votes to take place, therefore enabling the role of parliament to operate in this new difficult time. ","Brazilian Senate",,"a:1:{i:0;s:24:""Non-Profit/Civil Society"";}",https://www.youtube.com/watch?v=wtnHyeADink,https://www.senado.leg.br/senado/hotsites/sdr/index_eng.html,,,,Brazil,,"Adaptive Action|Digital Transformation" 20246,https://oecd-opsi.org/covid-response/covid-19-volunteer-initiatives-platform/,"COVID-19 - Volunteer Initiatives Platform","Creation of a platform that gathers information on all voluntary and solidarity initiatives that aim or support the pandemic situation, which are ongoing in the north and south of the country. Through this platform, those who want to volunteer can find the initiatives that match their profile and availability, and those who need support can find the initiatives that best respond to their needs. This platform, which can be found on the CASES website at https://www.cases.pt/voluntariado/covid-19/, also provides: - Educational tutorials aimed at volunteers, empowering or knowing and adopting health and safety practices of volunteers and beneficiaries of their action, covering topics such as knowing how to wash hands, respiratory etiquette, how to use personal protective equipment for informal caregivers, standards of support for residential structures. These tutorials, carried out in partnership with an educational entity in the health area, are accessible and have a very practical aspect, also integrating sign language interpretation; - Frequently asked questions - Questions and answers on the practice of volunteering in the context of the pandemic, involving different forms of voluntary work (face-to-face, virtual, among others). Up to the data, the website provides information on a total of 189 initiatives, of which 38 at the national level, 143 district and 8 from the Autonomous Regions. These initiatives cover all Portuguese territory, that is, the 18 districts of the continent (inland and coastal) and the two autonomous regions.","a:4:{i:0;s:31:""Health and safety of responders"";i:1;s:62:""Information and practice sharing (with public and/or internal)"";i:2;s:36:""Resource management and mobilisation"";i:3;s:20:""Governance responses"";}","The current situation has brought with it a call for more active and supportive participation, especially for those who are in a situation of isolation and exclusion and, as such, in situations of increased vulnerability. This call was answered by a myriad of voluntary and solidarity initiatives that began to be developed across the country. We were faced with effective responses, of proximity, which lost effectiveness due to the dispersion of information. Those who wanted to volunteer did not know where it could be useful; those who needed support did not know who could respond to their needs. This platform came precisely to fill this dispersion and lack of information, enhancing the meeting between supply and demand for support. Gathering in a single space the information about the volunteer actions available and the safety and health care measures that should be recommended to the volunteers, this Platform facilitates the practice of volunteering and promotes an effective and adjusted response to those who need support, promoting informed and responsible participation. This platform enables: greater and better dissemination of available volunteer actions; a greater number of volunteers involved; better knowledge about behaviors to combat the spread of COVID19 for informal caregivers and residential structures; and greater support for vulnerable groups, which is the central objective of this action.","CASES – Cooperativa António Sérgio para a Economia Social, CIPRL; Escola Superior de Enfermagem de Coimbra",Unidentified,"a:1:{i:0;s:27:""National/Federal government"";}",https://www.cases.pt/voluntariado/covid-19/,https://www.cases.pt/voluntariado/,voluntariado@cases.pt,1,,Portugal,,"Social Solidarity" 20249,https://oecd-opsi.org/covid-response/portal-cuidadetodos-voluntariado-de-apoio-a-idosos/,"Portal #CuidaDeTodos, Voluntariado de apoio a idosos","This initiative consists of the creation of a Portal that aims at the national mobilization for voluntary work in institutions that support the elderly, in order to supply needs arising from the pandemic of COVID-19. Through this portal it is possible to identify volunteers with a different profile, who can support the response to the diverse needs that have arisen in organizations that promote social responses to vulnerable people, in particular the elderly. The needs are identified by public structures, central or local, by the entities representing the social economy sector or directly by the organizations responsible for the management of equipment or social responses for the elderly people. CASES mediates between volunteers and identified needs, making contacts available to organizations that want to contact directly the volunteers. It should be noted that the Institutions protect volunteers as a member of their own teams and that volunteers are always free to accept or not to integrate the actions proposed to them.","a:3:{i:0;s:62:""Information and practice sharing (with public and/or internal)"";i:1;s:36:""Resource management and mobilisation"";i:2;s:48:""Real-time data collection, sharing, and analysis"";}","With the evolution of Covid-19 cases in Portugal, nursing homes and social responses for the elderly demanded special attention, because of the users vulnerability profile and the need to support work teams that would have to be reinforced in order to ensure the actions provided for in the Contingency Plans and compliance with the guidelines of the General Directorate of Health of Portugal, imposing a specific intervention. This initiative was created to respond to this need, by attracting volunteers to reinforce work teams and, as such, by supporting the elderly in social responses, during the challenge that is COVID-19, allowing, in this way, to complement the safeguard and the safety of users and workers of residential structures.","CASES – Cooperativa António Sérgio para a Economia Social, CIPRL; Ministério do Trabalho, Solidariedade e Segurança Social Turismo de Portugal, IP; RTP – Rádio Televisão Portuguesa Instituto da Segurança Social; Instituto do Emprego e Formação Profissional","The call ""Let's take care of those who have already taken care of us"", was heard and thousands of people were available to give their support. However, from the execution of the project, it appears that not all the people who volunteered will be effectively mobilized to support it, whether due to the lack of coincidence of the profile, disponibility or residential area in relation to the needs, or because the activities for which they were available may not be the most wanted. This situation could lead to the lack of interest and withdrawal of volunteers, with impacts on upcoming volunteer campaigns. For better monitoring, questionnaires are being applied, both to volunteers and to organizations to which volunteers had been identified, with a view to both aspects: assess whether volunteers are being effectively included in the volunteering actions and identify the entities that integrated them; and maintaining contact with the volunteers in order to mitigate any lake of motivation.","a:1:{i:0;s:27:""National/Federal government"";}",https://www.cuidadetodos.com/,,cuidadetodos@cases.pt,4,,Portugal,,"Digital Transformation|Social Solidarity" 20255,https://oecd-opsi.org/covid-response/ai-thermal-scanner/,"AI Thermal Scanner","SPOTON is an AI powered thermal scanner developed by GovTech in 5 days. SPOTON is built with a complete long-wave infrared (LWIR) camera module that is integrated with RGB camera. It is being progressively deployed to Government Buildings and community facilities. SPOTON was built with the use of affordable hardware and powederd by advanced AI face detection capability that detects only human faces and gives instant readings of up to 10 faces at once. It is easy to use and set up, and is also safe as it minimises human contact and gives automated alerts with no need for an operator to be stationed in front of the camera.","a:1:{i:0;s:48:""Real-time data collection, sharing, and analysis"";}","The need for mass deployment of thermal scanners to detect febrile members of the population while keeping operational costs low (cost of thermal scanning and operator).","Government Technology Agency of Singapore","We faced very tight time constraints. Also had limited manpower where a team of 4 got this up and running in 5 days. Getting hold of the sensors and cameras were also not easy since we had to work on various paperwork to justify the development. That was an impact on the pace of our development.","a:1:{i:0;s:27:""National/Federal government"";}",https://www.youtube.com/watch?v=q7LykdDqdFY,,Tmo@tech.gov.sg,,,Singapore,,"Adaptive Action|Digital Transformation" 20257,https://oecd-opsi.org/covid-response/information-portal-for-frontline-clinics-for-residents-to-seek-medical-attention/,"Information portal for frontline clinics for residents to seek medical attention","FluGoWhere is a website to conveniently and easily search a list of clinics providing special subsidies for those diagnosed with respiratory illnesses. These clinics are designated ""Public Health Preparedness Clinic (PHPC)"" to care for patients with respiratory symptoms in light of the COVID-19 outbreak. The PHPCs are an important line of defence employed by Singapore that would allow the virus to be detected in patients earlier and reduce the risk of further transmission. This website was rushed out and available for use within two days of the PHPCs being activated. Within 2 weeks, there are close to 900 PHPCs online and 635K visits by members of the public. ","a:1:{i:0;s:47:""Public service delivery under new circumstances"";}","The need for up-to-date and easily accessible information to detect COVID-19 early in communities and help residents cope with the costs of seeking medical attention for their respiratory illnesses. ","Government Technology Agency of Singapore & Ministry of Health","For now the website has served its purpose of providing up-to-date and accurate information on PHPCs. During the initiation phase, the team had a short turnaround time and mobilised to set this up in less than 2 days. One other issue that the team faced during the set up was the lack of centralised updating system for clinics to reflect their PHPCs status, leading to some discrepancies that had to be ironed out quickly. ","a:1:{i:0;s:27:""National/Federal government"";}",https://www.flugowhere.gov.sg/,,Tmo@tech.gov.sg,,,Singapore,,"Digital Transformation" 20304,https://oecd-opsi.org/covid-response/patient-innovation-covid-19-platform-sharing-solutions-created-by-citizens-to-fight-covid-19/,"Patient Innovation Covid-19 Platform – Sharing solutions created by citizens to fight Covid-19","In response to the challenges imposed by the Covid-19 pandemic, several new and innovative solutions started arising all over the world, created by average citizens to solve those challenges and fight this disease. Especially during this time of crises, if these solutions could be medically validated and widely shared, their application could have a big impact and potentially save countless lives. As such, Patient Innovation developed a platform dedicated specifically to the validation and sharing of solutions created all over the world to help the fight against Covid-19. The platform is free and continually being updated, with a wide range of solutions, covering topics such as: medical equipment (ventilators and protective masks), electronic devices or community initiatives. The Patient Innovation Covid-19 platform can be found at: patient-innovation.com/condition/covid-19 ","a:4:{i:0;s:12:""Patient care"";i:1;s:31:""Health and safety of responders"";i:2;s:62:""Information and practice sharing (with public and/or internal)"";i:3;s:23:""Crowdsourcing solutions"";}","Many times, proactive citizens create innovative solutions designed to face specific challenges they face in their lives, due to an illness or health condition, especially now, with society facing the Covid-19 pandemic. However, most of those solutions are only share within their personal community or through private social media accounts, never reaching a wide audience. The Patient Innovation Covid-19 platform, aims to share the solutions created to fight Covid-19, with the worldwide community, allowing them to be adopted and implemented all over the world. The Patient Innovation platform is a project that counts on the support of 2 Nobel Prize Laureates and several world-renowned experts. To date, the platform has gathered a portfolio of over 1200 innovations and is accessed by more than 120.000 users worldwide, which translates to over 1 million visitors each year. ","Patient Innovation Association Nova Medical School Nova School of Business and Economics Copenhagen Business School Fundação Calouste Gulbenkian Innovation at EDP Cuatrecasas ","The platform will be in continuous evolution, to guarantee improvements in usability, interface and the number and variety of solutions published.","a:1:{i:0;s:24:""Non-Profit/Civil Society"";}",https://patient-innovation.com/condition/covid-19,,info@patient-innovation.com,2,,Portugal,,"Digital Transformation|Open Call" 20316,https://oecd-opsi.org/covid-response/mass-control-of-covid-diffusion-and-promotion-of-local-commerce-and-tourism-2/,"Mass control of COVID diffusion and promotion of local commerce and tourism"," Unique approach capable to get MASS (million people) and LEGAL (GDPR) knowledge of the flows and mobility of the population of any city, for a control of confinement and a correct de-escalation process. It is allowed to know in real time the capacity and mobility in the main public areas, transportation systems, buildings (high accurate in both outdoor or indoor scenarios), with the possibility of detecting real-time breaches of de-escalation and confinement rules at any moment. Simultaneously, making a commitment to local trade and supporting tourism of shopping by sending messages by proximity. Offering information and messages in real time that help to generate confidence in citizens and tourists. Thus, citizens and tourists receive proximity messages in the different areas of the city, with recommendations for both: rules to follow, and commercial / tourism offers according to their profile (inmune, infected, infected-network, citizen, tourist, neighbour, employee, ...) Innovation is the use and placement of Seeketing nodes plug & play detectors that work according to RGPD, to be able to know in real time the flow, anonymous capacity of 80% population in certain spaces of interest, parks, squares, main streets and commercial and office areas, launching alerts of excess capacity to the authorities. Optionally nodes can be located at hospitals areas or triage centers of COVID19, in order to have anonymous (without opt-in) or registered (with opt-in) flows of 80% of infected/non infected people, to be able to know the flows and network of their contacts in public areas. Simultaneously, use this system to guarantee citizens and tourists about the situation of the main public and commercial spaces, encouraging the use of local commerce and sending proposals to tourists visiting each area. This system has already been used in several municipalities in Spain and other countries, to support local trade and incentive tourism of shopping. ","a:7:{i:0;s:31:""Health and safety of responders"";i:1;s:62:""Information and practice sharing (with public and/or internal)"";i:2;s:36:""Resource management and mobilisation"";i:3;s:20:""Governance responses"";i:4;s:48:""Real-time data collection, sharing, and analysis"";i:5;s:47:""Public service delivery under new circumstances"";i:6;s:28:""Social effects of the crisis"";}","It is relevant to have MASS (million people) data and knowledge of the flows and mobility of millions of people at any city, for a control of confinement and a correct de-escalation. It is crucial to have real time alerts about the capacity and mobility in the main public areas and official buildings, with the possibility of detecting real-time breaches of de-escalation and confinement rules at any moment, and simultaneously, making a commitment to local commerce and supporting shopping tourism by sending messages by proximity, and offering information and messages in real time that help to generate tranquility in citizens and tourists. Using Seeketing system we have huge experience boosting tourism & local shops purchases. Citizens and tourists receive proximity messages in the each area of the city, with recommendations for both rules of use and proximity commercial / tourism offers according to their profile.","Municipality, Hospitals, Police, Local commerce (optional)"," Municipalities will deploy the system in public areas. Hospital will deploy the system in triage rooms. Town government and police will receive real time alerts. General public will register to receive alerts, information, offers, .... Municipalities will decide about alerts. Local commerce and other actos will feed the offers/information.","a:3:{i:0;s:27:""National/Federal government"";i:1;s:25:""Regional/State government"";i:2;s:16:""Local government"";}",http://www.seeketing.com/demos/ACSCOVID.pdf,http://www.seeketing.com/demos/HCSCOVID.pdf,iperez@seeketing.com,3,2,Spain,,Recovery-Oriented 20323,https://oecd-opsi.org/covid-response/plan-emergente-de-apoyo-y-proteccion-a-la-salud-empleo-e-ingreso-familiar/,"Plan Emergente de Apoyo y Protección a la Salud, Empleo e Ingreso Familiar ","En el estado de Chihuahua, México se han realizado esfuerzos encaminados a proteger la salud de manera prioritaria pero como parte de un programa integral denominado Plan Emergente de Apoyo y Protección a la Salud, Empleo e Ingreso Familiar Chihuahua. Abarcando los siguentes temas. 1. Fortalecimiento del Sector Salud. 2. Plan Alimentario. 3. Plan Emergente de Ocupación Temporal. 4. Apoyos a MiPyMEs. 5. Estímulos Fiscales y Descuentos en Trámites. 6. Capacitación en Línea para Finanzas y Administración. 7. Apoyo Psicosocial y Prevención de la Violencia Familiar. El plan además del enfoque en salud involucra activamente el trabajo con Organizaciones de la Sociedad Civil, así como el sector productivo y hotelero sin olvidar los ajustes realizados directamente en los salarios de 1er nivel y 2do nivel del funcionariado público. The State of Chihuahua in the northern border of Mexico, the local government has made important efforts to protect the well being and health of the individuals that live in this region, however the approach has been more integrated as a group of actions beyond health with more social and economic actions, it´s commonly known as the Plan Emergente de Apoyo y Protección a la Salud, Empleo e Ingreso Familiar Chihuahua is composed by the following subjects and plans: 1. Health Strengthening 2. Food Plan 3. Emergency Plan for Temporary Vacance 4. Finantial support to (MSMEs) 5. Tax reduction and administrative procedures discounts 6. Finance and Administration online courses 7. Psycosocial support in order to prevent family violence. https://planemergente.chihuahua.gob.mx/?Ancho=1366&Alto=768 This plan besides the health focus involves the active work with civil society, productive sector and tourism, and also includes the adjustments made to the earnings of first and second level functionaries.","a:5:{i:0;s:12:""Patient care"";i:1;s:31:""Health and safety of responders"";i:2;s:20:""Governance responses"";i:3;s:47:""Public service delivery under new circumstances"";i:4;s:28:""Social effects of the crisis"";}","As a state government we are trying to attack all the posible fronts that the Pandemic is afecting. The region is afected by violence and crime long time ago, but with this contingency the levels of insecurity and crime will rise. In order to prevent that, we are trying to generate jobs, food sources and special supports for the ones in extreme need and the ones that lost their sources of regular income. That is why, we are focusing on an approach more integrated in health, food, vacancy, tax benefits for job maintenance.","The private sector, the civil society, the public sector, everyone has been considerated in this Plan.","I think the main challenge for every state within Mexico is the lack of guidance and support from the federal government as well as empaty and equal transfer of financial resources its necessary so the state and the local government can keep operational all the programs and politicies that face this contingency.","a:4:{i:0;s:25:""Regional/State government"";i:1;s:16:""Local government"";i:2;s:14:""Private Sector"";i:3;s:24:""Non-Profit/Civil Society"";}",https://planemergente.chihuahua.gob.mx/?Ancho=1366&Alto=768,https://youtu.be/EkhAb5R1aVQ,,,,Mexico,,"Adaptive Action" 20333,https://oecd-opsi.org/covid-response/online-citizen-workshops/,"Online citizen workshops","Citizen workshops are an essential piece of our local democracies. They allow live interactions, in-depth discussion, and help consensus emerge. Up until now, they were being held offline, whilst online platforms are usually reserved for indirect and asynchronous participation - think voting, surveys or participatory budgeting. However, the current crisis has made these essential in-person meetings impossible. CitizenLab's workshop feature has been designed to expand the scope of online engagement and help ensure democratic continuity. It allows for real-time in-depth engagement, helping councils organise deliberation and reach consensus with their citizens entirely online. The feature combines video presentation with traditional participation methods like idea collection, idea grouping or voting. The online workshops follow a clear step-by-step path, which has been modelled on traditional town hall meetings: 1. the project administrator greets participants and presents the topic(s) at hand. At this point administrators can also share information and resources to be used in later stages. 2. participants break out into ""rooms"" where they discuss the topic amongst themselves. Using video chats and traditional participation features, they come up with suggestions, debate solutions amongst themselves, vote for the ideas and then summarise their input into the ""room conclusions"". 3. Participants come back to the main session where input from all groups is discussed and then merged into overall group solutions. This final input can then be submitted to wider citizen approval.","a:3:{i:0;s:62:""Information and practice sharing (with public and/or internal)"";i:1;s:20:""Governance responses"";i:2;s:23:""Crowdsourcing solutions"";}","When speaking of citizen engagement, we tend to separate participation from deliberation. Participation aims to encourage simple actions like voting or contributing ideas - it can easily be done on a large scale, but it doesn't usually generate very qualitative engagement. Deliberation, on the other hand, leads to deep, small-scale engagement. It is used to inform citizens, maintain democratic dialogue, and reach consensus in sometimes tense situations. The most striking examples of the power of deliberation have been Ireland's citizens' assemblies, which after a few weeks of informed discussions unexpectedly made recommendations in favour of same-sex marriage and abortions, opening the way for public referendums which approved both. Digital engagement tools are usually geared towards participation, rather than deliberation. They are good at reaching large numbers of citizens, but they aren't built for the type of real-time, meaningful deliberation that's needed to reach a consensus. Until, now, deliberation was therefore mainly done offline, on a small scale, with representative samples of population. The absence of viable digital tools for deliberation had often been flagged by civic tech activists and political thinkers - but the current crisis suddenly made it urgent to find a solution. Our tool was built to help local governments ensure democratic continuity by giving them a way to move their townhall meetings online. It was built during the crisis, but it wasn't built for the crisis. We believe that online deliberation isn’t a temporary solution, or a trade-off. We see it as a way to reach a larger, more diverse audience than the usual suspects of a town hall meeting. We believe it can be used on a local scale, but also on a regional, national or international level to help groups of citizens reach consensus and make collective decisions.","'- CitizenLab is developing the solutions. - Local governments are preparing and leading the workshops.","In the coming months, we are planning to do the following: - Develop the workshops for mobile, to have an inclusive solution for regions where smartphone coverage is way higher than desktop coverage (e.g. Chile). - Add cocreation methods to the features that are available in the sessions (e.g. drawing a map together) - Use AI to help guide a group discussion and visualise the results/conclusions","a:4:{i:0;s:25:""Regional/State government"";i:1;s:16:""Local government"";i:2;s:14:""Private Sector"";i:3;s:24:""Non-Profit/Civil Society"";}",https://www.citizenlab.co/platform/online-workshop,https://www.citizenlab.co/blog/civic-tech/the-online-town-hall-meeting-democratic-innovation-after-the-coronavirus/,hello@citizenlab.co,2,,Belgium,,"Digital Transformation|Social Solidarity" 20337,https://oecd-opsi.org/covid-response/a-mobile-app-help-citizens-identify-their-risk-of-covid-19-and-relevent-services/,"A mobile app help citizens identify their risk of Covid-19 and relevent services ","Aarogya Setu, a mobile app developed by the ministry of electronics and IT to help citizens identify their risk of contracting Covid-19 (coronavirus), has notched up more than 76 million downloads by 1st May 2020. The app is there on both Google Play (for Android phones) and Apple App Store (for ioS). It is available in 11 languages — 10 Indian languages and English. Aarogya Setu is designed to keep an user informed in case s/he has crossed paths with someone who has tested positive. The tracking is done through a Bluetooth & location-generated social graph, which can show your interaction with anyone who has tested positive.After installing the app, you have to switch on Bluetooth (you are recommended to keep it on at all times) and Location. It has a tool for self-testing. The user is asked to answer a number of questions. In case some of the answers suggest Covid symptoms, the information will be sent to a government server. The data will then help the government take timely steps and initiate the isolation procedure, if necessary. You will be alerted if someone you came in close proximity with, unknowingly, tests positive. The app alerts are accompanied by instructions on how to self-isolate and what to do in case you develop symptoms.","a:2:{i:0;s:62:""Information and practice sharing (with public and/or internal)"";i:1;s:48:""Real-time data collection, sharing, and analysis"";}","Aarogya Setu, the government’s Covid-19 contact tracing app, is the mother of all apps related to the virus outbreak. App one of the most important tools in fighting COVID-19 and one of the lifelines for common people during this global pandemic .Aarogya Setu is designed to keep an user informed in case s/he has crossed paths with someone who has tested positive. Government of India has incorporate all Covid-19 virus related information and services within the application. It is single point of access for food shelters, night shelters as well as Suraksha retail stores that are being launched across the country. A national telemedicine platform is also integrated within the app so that people with any illness can consult a doctor remotely. The app is also being tried as the single interface for all curfew passes . Economy is also important , hence once the lockdown opens App will help citizen monitor themselves. Government wants 350 million people to register by May end ","Government of India . Prime minister Office ","More services need to be added and brand width to increase ","a:1:{i:0;s:27:""National/Federal government"";}",,https://www.mygov.in/aarogya-setu-app?app=aarogya&target=browser,connect@mygov.nic.in,2,,India,,"Digital Transformation" 20341,https://oecd-opsi.org/covid-response/public-service-process-technology-and-administration-innovation-covid-19-war-room/," Public Service Process, technology and administration Innovation :Covid -19 War room","As Indore was the facing this type ( medical emergency) of calamity for the first time, nor the administration nor its population understood the seriousness of the issue or had any experience in managing this type of crisis .There were number of low income and high-density localities where the households did not have enough food supplies (rashan) to sustain them for such a prolonged period of lock down. The people used to store food supplied for just one week. In the locked down the small retailers like the kirana stores and vegetable vendors were closed officially. Low storage capacity at home and non-availability of vegetables and daily needs forced people to step out in search of food. Lack of understanding of the situation, non-availability of food (Indian use onion, potato, tomato, lemons, rice for their daily food preparations.) and daily necessity goods made the citizens not maintain the social distance. This increased the risk further of propagating the spread of the virus. Sudden strict lockdown did not give the people the opportunity to prepare for the situation. The above two factors were making lockdown not successfully implementable thus further aggravated the problem . To manage the calamity Chief Minister overhauled the administration. Mr Manish Singh, IAS was appointed as Collector of Indore . Mr Manish had served as IMC Commissioner previously. CM appointed Mr Chandramauli Shukla, IAS as in charge Health and Hospital Management. The top team met and decided to create COVID-19 War Room to fight against pandemic with Innovation, Technology and smart attitude. The goal of the war room was to streamline the administrative processes and work. War Room was required to bifurcate the functions and use limited resources and obtain productive outcome. War room covered Health issues, Hospital Management and it also managed Collector’s Helpline for emergency issues. ","a:4:{i:0;s:36:""Resource management and mobilisation"";i:1;s:20:""Governance responses"";i:2;s:48:""Real-time data collection, sharing, and analysis"";i:3;s:47:""Public service delivery under new circumstances"";}","Activities of War Room: 1. Data feeding and report formation 2. Tackling emergency health issues 3. Providing efficient ambulance services 4. Reorganization of hospitals under various zones; Green, yellow and red. 5. Coordination between Yellow and Green Hospitals for treatment of asymptomatic patients 6 Allotment of PPE kits and basic medical equipment’s to Nodal officers. 7. Utilization of medical resources using technology based MIS 8. Managing emergency collector helpline calls. 9. Raising and use of volunteers efficiently. 10. Food management and supply 11. Arranging Shav Vahan in case of any problem. 12. Daily monitoring of 5000 citizen those who came from abroad and other states . The committee headed by Commissioner Indore Division, Commissioner IMC, Collector sat together and started writing down the challenges, 1. The primary challenge faced in creation of war room was assembling of man power and then providing them with proper basic medical equipment and maintain social distance. 2. Second issue aroused of infrastructure management, including technology . 3. Last challenge was arrangement of finance. I: Manpower: Volunteers Now came the stage of confronting the challenges and thus Incharge Health and Hospital management, Mr Chandramauli Shukla approached Dr. Punit Kumar Dwivedi, Brand ambassador Swacch Indore who had been serving the government since years in various ways. Dr. Punit Dwivedi arranged 150 volunteers with the help of his 5 member’s core committee - Neeraj Mishra, Vruddhi Doshi, Bharat Bhushan Shukla, Akshat Yadav and Puneet Tiwari. Volunteers were approached using social Media platforms, personal contacts and word of mouth. Dr. Punit and his team came out with an emotional pitch of serving the nation and addressing them as Corona warriors helped attract young college students. Technology like watsup app, google forms were used. The usage of media platforms to promote COVID War Room and attracted more people to serve voluntarily. ","Government of Madhya Pradesh Indore Municipal Corporation Collectorate Hospitals Indian Institute of Management Indore ","Customization as per local issues like location, weather, concentration of population, Infrastructure, level of education and technology ","a:2:{i:0;s:25:""Regional/State government"";i:1;s:16:""Local government"";}",https://mapit.gov.in/covid-19/,https://www.youtube.com/watch?v=aQzT1Gw5_go,psalwan@iimidr.ac.in,4,,India,,"Digital Transformation" 20346,https://oecd-opsi.org/covid-response/use-of-technological-tools-in-order-to-develop-initiatives-and-instruments/,"Use of technological tools in order to develop initiatives and instruments","Government of Nuevo León developed several technological tools, such as an app within which users can access a daily update on the positive COVID-19 cases that have been identified in the state, as well as the press releases that the state government has issued in relation to COVID-19 and the responses to the pandemic, the Health department also developed a specialized website for the State's Department of Health which contains an integrated chat box and a questionnaire through which users can identify their symptoms and be advised as to whether or not they need to contact local health authorities. Other tools include a hotline for medical and psychological health that operates 24/7 and an automated survey by phone to all households to identify positive cases. ","a:3:{i:0;s:12:""Patient care"";i:1;s:62:""Information and practice sharing (with public and/or internal)"";i:2;s:48:""Real-time data collection, sharing, and analysis"";}","Use technology to contribute to the the identification of positive cases, supress the spread of misinformation and help with patient care. ","State's Ministry of Health, Social Communication","Regarding the app and the website, the information presented and the way it is presented is constantly evolving, therefore the application must also evolve to adapt to these changes, as example, the inclusion of cases that have been diagnosed in private hospitals and private laboratories, in addition to those diagnosed by the Instituto de Diagnóstico y Referencia Epidemiológicos. Regarding the phone survey, the questionnaire must be updated if the conditions to identify potential positive cases change, such as the times in which new potential symptoms have been identified.","a:1:{i:0;s:16:""Local government"";}",http://www.nl.gob.mx/descarga-la-app-del-gobierno-de-nl-sobre-covid-19,"http://plataforma.saludnl.gob.mx/covid19/ http://www.nl.gob.mx/noticias/realizara-estado-encuesta-telefonica-para-detectar-casos-de-covid-19",,,,Mexico,,"Adaptive Action|Digital Transformation" 20348,https://oecd-opsi.org/covid-response/northeast-coordination-of-mexico-covid-19/,"Northeast Coordination of Mexico COVID-19","Creation of a common front between the governments of Nuevo Leon, Coahuila, Tamaulipas, Durango and Michoacán to define six points to combat the COVID-19 pandemic.","a:5:{i:0;s:12:""Patient care"";i:1;s:31:""Health and safety of responders"";i:2;s:36:""Resource management and mobilisation"";i:3;s:47:""Public service delivery under new circumstances"";i:4;s:28:""Social effects of the crisis"";}","Regional coordination to harmonize actions in health and create a financial fund. The governors and their respective teams coordinate in topics such as patient care strategies, equipment for designated COVID hospitals, coordinated strategy for economic recovery and coordinated strategy against a potential raise in crime as a product of the economic crisis.","Government of Nuevo León, Coahuila, Tamaulipas, Durango and Michoacán","The group is open to the participation of other state governments that may be willing to cooperate with the activities of the group.","a:1:{i:0;s:25:""Regional/State government"";}",http://www.nl.gob.mx/noticias/acuerdan-cerco-sanitario-nl-coahuila-y-tamaulipas,"http://www.nl.gob.mx/noticias/pactan-gobiernos-de-nl-coahuila-y-tamaulipas-incrementar-previsiones-contra-covid-19 http://www.nl.gob.mx/noticias/pactan-blindaje-regional-nl-coahuila-y-tamaulipas http://www.nl.gob.mx/noticias/buscaran-gobernadores-del-noreste-pacto-economico-con-empresarios http://www.nl.gob.mx/noticias/propone-nl-cooperacion-entre-estados-contra-covid-19 http://www.nl.gob.mx/noticias/implementaran-estados-mesa-de-trabajo-con-empresarios http://www.nl.gob.mx/noticias/la-prioridad-para-coahuila-nuevo-leon-y-tamaulipas-es-atender-la-contingencia-de-salud",,,,Mexico,,"Adaptive Action" 20350,https://oecd-opsi.org/covid-response/creation-of-the-centro-estatal-de-contingencia-covid-19/,"Creation of the 'Centro Estatal de Contingencia COVID-19'","Nuevo León government installed a center where the lines of action that are implemented at the state level will be carried out to confront the global pandemic due to the COVID-19.","a:4:{i:0;s:12:""Patient care"";i:1;s:31:""Health and safety of responders"";i:2;s:36:""Resource management and mobilisation"";i:3;s:47:""Public service delivery under new circumstances"";}","Jointly carry out lines of action at all levels of government.","State's Ministry of Health, SEDENA, Guardia Nacional, Protección Civil, Intituto Nacional de Migración, Fuerza Civil.","To face the health contingency, it is necessary to unify and manage the human and material resources, which will be achieved through the activities of this Center.","a:1:{i:0;s:16:""Local government"";}",http://www.nl.gob.mx/noticias/instalan-centro-estatal-de-contingencias-covid-19-nl,,,,,Mexico,,"Adaptive Action" 20352,https://oecd-opsi.org/covid-response/hospital-reconfiguration-and-comprehensive-equipment/,"Hospital reconfiguration and comprehensive equipment","Hospital restructuring plan of the Secretaría de Salud of Nuevo Leon to increase the care capacity of patients with COVID-19, which includes the equipment of Hospital Metropolitano, Hospital Tierra y Libertad, Hospital de Juárez, Hospital de Montemorelos, Hospital de Sabinas, the creation of a mobile hospital and the adequation of Universidad de Ciencias de la Seguridad as a designated space for the isolation of confirmed patients.","a:2:{i:0;s:12:""Patient care"";i:1;s:36:""Resource management and mobilisation"";}","Specialized treatment of patients who need to be hospitalized due to COVID-19","State's Ministry of Health","The availability of beds is always a limited number, so actions need to be adapted to avoid falling into a saturation situation in the hospitals of Nuevo León, in addition to making the conversion gradually.","a:1:{i:0;s:16:""Local government"";}",http://www.nl.gob.mx/noticias/habilitaria-nl-la-universidad-de-ciencias-de-la-seguridad-para-aislar-pacientes-con-el,"http://www.nl.gob.mx/noticias/tendra-nl-centro-de-atencion-ambulatoria-para-pacientes-covid-19 http://www.nl.gob.mx/noticias/ampliara-estado-puntos-drive-thru-para-pruebas-covid-19",,,,Mexico,,"Adaptive Action" 20354,https://oecd-opsi.org/covid-response/collaboration-with-different-sectors-of-society-in-different-actions/,"Collaboration with different sectors of society in different actions","Joint effort between the state government and sectors of society in several areas. Collaboration includes the following: Research with UANL for the strerilization and reutilization of medical-grade sanitary masks, research with Tec Salud for the tratment of hospitalized patients with blood plasma transfusions from recovered patients, coordination with Ternium for the adaptation of sport areas into Hospital Ternium, coordination with supermarkets for food support, collaboration with Farmacias Benavides to supply medicines for vulnerable sectors of the population and Fuerza Nuevo León, a strategic alliance with entrepreneurs to respond to the needs that may occur as a consequence of the sanitary emergency.","a:4:{i:0;s:12:""Patient care"";i:1;s:36:""Resource management and mobilisation"";i:2;s:47:""Public service delivery under new circumstances"";i:3;s:28:""Social effects of the crisis"";}","Cooperation with sectors of society to respond to respond to the needs that may arise as a consequence of the pandemic.","State government, sectors of society such as universities, small, medium and large-sized enterprises.","Development of scenarios and decisions of social distancing, as well as monitoring the evolution of the contingency.","a:1:{i:0;s:16:""Local government"";}",http://www.nl.gob.mx/noticias/convoca-gobernador-empresarios-de-nuevo-leon-coordinar-esfuerzos-contra-covid-19,"http://www.nl.gob.mx/noticias/otorgara-estado-apoyo-alimenticio-por-covid-19 http://www.nl.gob.mx/noticias/analiza-nl-diferentes-protocolos-de-tratamiento-para-covid-19 http://www.nl.gob.mx/noticias/apoyaran-estado-y-empresarios-ciudadanos-vulnerables http://www.nl.gob.mx/noticias/crean-hospital-comunitario-para-casos-de-covid-19",,,,Mexico,,"Social Solidarity" 20356,https://oecd-opsi.org/covid-response/website-to-share-budget-information-for-covid-19-informe-financiero-covid-19/,"Website to share budget information for COVID-19: 'Informe financiero COVID-19'","Development of a microsite to present the main financial data of the restructuring of the 2020 annual budget of the state of Nuevo León to address the coronavirus contingency.","a:1:{i:0;s:62:""Information and practice sharing (with public and/or internal)"";}","Presentation of financial information on the spending and investment of the state of Nuevo León in health, the creation of a contingency fund, as well as the budgetary adjustments in programs and expenses of government areas, in addition to the contributions in kind that have been destined to attend the sanitary emergency by COVID-19.","State's Ministry of Finance","The Ministry of Finance may have to adapt the publication of this information depending on demands of the community for further transparency.","a:1:{i:0;s:16:""Local government"";}",http://www.nl.gob.mx/informefinanciero-covid-19,,,,,Mexico,,"Digital Transformation" 20358,https://oecd-opsi.org/covid-response/hidalgo-psi-call-for-access-to-synchrotron-light-time-to-combat-covid-19/,"Hidalgo-PSI call for access to synchrotron light time to combat COVID-19","The State of Hidalgo copes with COVID-19 through science. Working in collaboration with the Paul Scherrer Institute (PSI) and the Swiss Synchrotron (SLS) for the development of joint research and academic exchange. The Government of the State of Hidalgo in collaboration with the Paul Scherrer Institute (PSI) convened the scientific community in Mexico to participate in the first call for priority access to synchrotron light to combat COVID-19, with proposals aimed at generating a greater understanding of the structure of the COVID-19 that requires the use of the Swiss Synchrotron (SLS) and whose results allow to face its evolution or mutation, as well as to develop the diagnoses, medications and vaccines necessary to combat this virus and prevent its spread. The Paul Scherrer Institut (PSI) will provide priority access to the Synchrotron Light Source to selected proposals and the Government of the State of Hidalgo will pay the trip and stay expenses, as well as the research-related costs. ","a:2:{i:0;s:20:""Governance responses"";i:1;s:19:""Scientific Research"";}","The first Call for access to synchrotron light time to combat COVID-19 has the purpose of bringing scientists in Mexico closer to the most advanced and powerful research instruments in the world, creating a possibility to participate in the search for solutions to the pandemic due to COVID-19. Likewise, it seeks to generate working groups to show the importance of having a Synchrotron in Mexico that allows scientists in our country to carry out frontier science and achieve technological sovereignty. With this, Mexico is expected to have great science facilities that allow it to solve current problems and be prepared to face future problems based on science and technology, managing to create a knowledge economy that drives the country's development.","Government of the State of Hidalgo Paul Scherrer Institut (PSI) Swiss Light Source (SLS) SIncrotrón Mexicano en Hidalgo (SMH) ","The results obtained in the investigations carried out in the Swiss synchrotron Luz source aim to provide knowledge about the combat to COVID-19. Therefore, the participation of the scientific community, the public and private sectors, businessmen, academics, and the whole of society in Mexico is required to promote the construction of the Mexican Synchrotron in Hidalgo, which enables border science to be carried out, achieving technological sovereignty in the country. . With this, Mexico will be able to seek solutions to major national problems and contribute to the world.","a:2:{i:0;s:16:""Local government"";i:1;s:24:""Non-Profit/Civil Society"";}","http://sincrotronmexicano.hidalgo.gob.mx/pdf/Coronavirus_ Emergency_Proposal.docx",,sincrotronmexicano@hidalgo.gob.mx,1,2,Mexico,, 20368,https://oecd-opsi.org/covid-response/czech-ministry-of-health-provides-a-daily-updated-official-covid-19-epidemic-information/,"Czech Ministry of Health provides a daily updated official COVID-19 epidemic information ","#eleaders In the Czech Republic, the Ministry of Health has built a dedicated website on COVID-19 situation providing all important contact details, guidelines, recommendations and information on extraordinary measures related to pandemic situation. Relevant and up-to-date information is available in Czech and English. Besides being a central official information resource for public, the portal provides a collaboration platform for public administration and private companies to help health care workers and to make their life easier in these difficult times. There is a mobile application available for iOS and Android to provide users with key and regularly updated facts in a handy way. The Chatbot “Virtual nurse Anezka” makes navigation through the portal easier. More information about Portal: https://koronavirus.mzcr.cz/en/","a:2:{i:0;s:62:""Information and practice sharing (with public and/or internal)"";i:1;s:36:""Resource management and mobilisation"";}","This portal is a part of a broader communication strategy of the government. It provides citizens information and support in easy-to-understand form, prevents citizens from unnecessary panic and educates them about effective behaviours.","Ministry of Health",,"a:1:{i:0;s:27:""National/Federal government"";}",https://koronavirus.mzcr.cz/,"https://covid-nemocnice.uzis.cz/ https://koronavirus.mzcr.cz/digitalni-karta-covid19/",,,,"Czech Republic",,"Adaptive Action|Digital Transformation" 20370,https://oecd-opsi.org/covid-response/an-online-government-resources-to-facilitate-distance-learning/,"An online government resources to facilitate distance learning ","The Ministry of Education, Youth and Sport introduced an official portal for schools, students and parents with a set of online resources to support them in a new situation, when learning in the classroom is not possible due to anti-epidemic measures. The portal “#nadalku” will soon provide an online assessment guide to ensure that end-of –year exams as well as admission and final exams take place for as many students as possible. The distance learning of primary-school students during COVID-19 pandemic is supported by dedicated TV program “UčíTelka” presented daily by the Czech national television. More information: https://nadalku.msmt.cz/cs","a:1:{i:0;s:47:""Public service delivery under new circumstances"";}","The guidelines follow a special act on COVID-19 crisis measures, which provides higher education institutions with greater flexibility in online teaching and learning, in particular in relation to quality assurance regulations. The purpose of these resources is both to share good practice and to provide institutions with greater legal certainty in times, when quick and unforeseen decisions are necessary.","Ministry of Education, Youth and Sport",,"a:1:{i:0;s:27:""National/Federal government"";}",https://nadalku.msmt.cz/cs,https://nadalku.msmt.cz/cs/vzdelavaci-zdroje/prurezove/ucitelka,,,,"Czech Republic",,"Adaptive Action|Digital Transformation|Social Solidarity" 20372,https://oecd-opsi.org/covid-response/eprescription-and-esick-solutions-help-to-stop-virus-from-spreading/,"ePrescription and eSick solutions help to stop virus from spreading ","The ePrescription and eSick note services were introduced shortly before COVID-19 pandemic. These services help to avoid unnecessary “face-to-face” contact between patients and health care providers, while enabling collection of relevant data to adjust policies and plan effective responses.","a:1:{i:0;s:20:""Governance responses"";}","eSick note solution interconnects employers, health care providers and Czech Social Security Administration. Employees receive their sickness benefit automatically. They only have to inform their workplace on a sick day by phone or email. Amid COVID-19 pandemic, the eSick note is used for citizens under quarantine as well (i.e. not only for those who became ill). This way, authorized institutions have a real-time overview about people under quarantine.","State Institute for Drug Control (ePrescription) Health care providers, Ministry of Labour and Social Affairs Czech Social Security Administration (eSick note)",,"a:1:{i:0;s:27:""National/Federal government"";}",https://www.cssz.cz/web/eneschopenka,https://www.epreskripce.cz/about-prescription-0,,,,"Czech Republic",,"Digital Transformation" 20374,https://oecd-opsi.org/covid-response/smart-quarantine-anti-covid-multichannel-strategy/,"Smart Quarantine: Anti-Covid multichannel strategy ","A multi-channel strategy to move from a general lock-down due to COVID-19 spreading prevention to more normal life an economic activity. This strategy includes: - call centre software and call centre operators to offload auxiliary calls; - “memory maps” based on the location data from mobile operators and credit card payment data from banks; - a contact-tracing mobile application “eRouska”. This complex national solution was built as a non-profit project, piloted in two regions and implemented country-wide. Fortunately, due to a better epidemic situation in the country, the solution is not yet applied to its full potential. More information: https://koronavirus.mzcr.cz/chytra-karantena/","a:1:{i:0;s:48:""Real-time data collection, sharing, and analysis"";}","The system leads to early detection, testing and isolation of potentially infected people. In case of a high number of simultaneously infected people, this approach helps regional sanitary stations to speed up and refine their procedures. It extends a traditional epidemiological contact-tracing process.","Ministry of Health, Keboola, CleverMaps (Covid19cz)",,"a:1:{i:0;s:27:""National/Federal government"";}",https://koronavirus.mzcr.cz/chytra-karantena/,https://covid19cz.cz/covid19-cz/manifest/chytra-karantena,,1,1,"Czech Republic",,"Adaptive Action|Recovery-Oriented" 20377,https://oecd-opsi.org/covid-response/gps-tracking-with-mapy-cz-application/,"GPS tracking with Mapy.cz application","A new feature on the travel app Maps.cz tells whether our movements overlapped with someone who tested positive for coronavirus. During the nationwide quarantine in the Czech Republic, a private company Seznam.cz introduced an app to help stop the virus. The solution compares user's GPS coordinates history with location data of people who tested positively for COVID-19. The system is based on self-reporting. More than 1M volunteers have already given their consent to share their location. The app alerts users in case of high probability that their paths overlapped with someone infected by the coronavirus. App developers consulted algorithms used for probability calculation with epidemiologists. More information: https://www.seznam.cz/zastav-covid/","a:1:{i:0;s:48:""Real-time data collection, sharing, and analysis"";}","Using the map is a way of bringing the community together. The wave of solidarity in the Czech Republic helps to deal better with crisis situation. The identity of positively tested people is not revealed, neither their current location is shared by the app.",Seznam.cz,,"a:1:{i:0;s:24:""Non-Profit/Civil Society"";}",https://www.seznam.cz/zastav-covid/,,,,,"Czech Republic",,"Adaptive Action|Digital Transformation|Recovery-Oriented" 20382,https://oecd-opsi.org/covid-response/data-against-covid-a-joint-initiative-of-technology-experts-and-skilled-volunteers-covid/,"Data against Covid: A joint initiative of technology experts and skilled volunteers COVID","“Data against Covid”: A joint initiative of technology experts and skilled volunteers to help government – COVID.CZ Number of locally based IT companies and enthusiasts joined a “COVID19.CZ” initiative with the goal to help the government to deal with a new pandemic situation as effectively as possible. Experts and skilled volunteers provide modern technology; assist with data analysis and communication toward citizens and health care workers. Key projects are implemented under pro bono agreements and in coordination with the chief digital officer of the Czech Republic. The “Smart Quarantine” solution is implemented by the Ministry of Health.","a:3:{i:0;s:31:""Health and safety of responders"";i:1;s:48:""Real-time data collection, sharing, and analysis"";i:2;s:50:""Cooperation between government and private sector "";}","Through their projects, the COVID.CZ initiative addresses several issues: - Using data and technology in an effort to slow-down the epidemic and minimize negative impacts of it; - Protecting health care workers by providing needed equipment and support; - Informing public about government measures and winning the support of the people. The outcomes of projects are listed here: https://covid19cz.cz/projekty/seznam-projektu More information: https://covid19cz.cz/","Seznam.cz, Alza.cz, Keboola, Pale Fire Capital, O2, mluvii, Clevermaps, Česko.Digital, Liftago, Stories.bi, DataSentics, Dateio, Expertkom, Actum, WMC/Grey, Rockaway, Invia.cz, Daktela, Prusa Research a Reservio.",,"a:1:{i:0;s:24:""Non-Profit/Civil Society"";}",https://covid19cz.cz/,https://covid19cz.cz/covid19-cz/manifest,,,,"Czech Republic",,"Adaptive Action|Digital Transformation|Social Solidarity" 20385,https://oecd-opsi.org/covid-response/euvsvirus-hackathon/,"EUvsVirus Hackathon","
The European Commission, led by the European Innovation Council and in close collaboration with the EU member states, hosted a pan-European hackathon to connect civil society, innovators, partners and investors across Europe in order to develop innovative solutions for coronavirus-related challenges.
The EUvsVirus Hackathon Jury identified the best solutions to support European and global in the fight against the coronavirus outbreak. In collaboration with private and public partners from Europe and beyond, we are awarding the best teams and solutions per domain as well as a winner and two runner-ups for each of the 37 challenges. Altogether 117 out of 2160 solutions! Following the EUvsVirus Hackathon, all the winners will be invited to a Matchathon that will take place from 22 to 25 May on the new EIC COVID Platform. This online event will facilitate match-making with end-users, such as hospitals, and provide access to investors, corporates, foundations and other funding opportunities from across the EU. A total of over €100,000 pledged by partnering organisations will be distributed by the partners to winners of their choosing to reward hackers for their hard work and novel solutions with the greatest potential to save lives and bring life in a global pandemic closer to normal.","a:1:{i:0;s:23:""Crowdsourcing solutions"";}","The Pan-European Hackathon sourced solutions with an agility and creativity that government is unable to provide, and at a European level it draws on expertise from a bigger pool than any one EU state.","European Commission; European Innovation Council; It is also supported by a range of partners: https://euvsvirus.org/partners/",,"a:4:{i:0;s:27:""National/Federal government"";i:1;s:26:""International Organisation"";i:2;s:14:""Private Sector"";i:3;s:24:""Non-Profit/Civil Society"";}",https://euvsvirus.org/,,,,,"European Union",,"Open Call" 20386,https://oecd-opsi.org/covid-response/uruguayan-app-for-covid-19/,"Uruguayan APP for Covid-19","1. Multichannel Uruguay implemented a comprehensive and multi-channel digital strategy to face the coronavirus pandemic, with the aim of reaching different segments of the population with all the necessary information, without congesting face-to-face services and telephone communication, and especially facilitating patient care and monitoring patients with symptoms. This strategy enabled the following channels to be available simultaneously: Toll Free Number, WhatsApp, Chatbot, Mobile Application, Messenger, as well as the website www.plancoronavirus.gub.uy. The Uruguayan government in collaboration with private sector companies grouped in the Uruguayan Chamber of Information Technologies (CUTI) developed a specific App for attention to the health emergency: Coronavirus UY, which is currently implemented with more than 330,000 downloads. The App not only gives information, but also assists the population from the beginning of their symptoms, they can communicate with their health provider through Telemedicine (Ref. Law 19.869, on Telemedicine. Https://www.impo.com. uy / bases / laws / 19869-2020) . This entire strategy is developed in accordance with national regulations, regarding the application of personal data protection regulations and their harmonization with other rights, duties and guarantees, as they deal with sensitive data, as established in the Opinion of the data protection control body of Uruguay. https://www.gub.uy/unidad-reguladora-control-datos-personales/institucional/normativa/dictamen-2020","a:9:{i:0;s:12:""Patient care"";i:1;s:31:""Health and safety of responders"";i:2;s:62:""Information and practice sharing (with public and/or internal)"";i:3;s:36:""Resource management and mobilisation"";i:4;s:20:""Governance responses"";i:5;s:48:""Real-time data collection, sharing, and analysis"";i:6;s:47:""Public service delivery under new circumstances"";i:7;s:23:""Crowdsourcing solutions"";i:8;s:28:""Social effects of the crisis"";}","The App is associated with a single case assistance tray that is carried out based on a protocol established by the Ministry of Public Health (MSP), and a clinical assistance platform, which provides teleconsultation service to suspected and confirmed cases that do not need other assistance. To unify and have a single database that allows rationalizing the response of clinically suspicious cases and vectors, organizing demand and assistance to the population, there is a unique form. In addition to digital channels, also the telephone exchanges of all the health providers and a line specially created to face the pandemic, which depends on the MSP provide information. ","Presidency of the Republic Ministry of Health National Emergency System (SINAE) AGESIC (e-government agency)",,"a:1:{i:0;s:27:""National/Federal government"";}",https://www.gub.uy/ministerio-salud-publica/coronavirus,"https://www.gub.uy/sistema-nacional-emergencias/ ",internacional@agesic.gub.uy,,1,Uruguay,,"Adaptive Action|Digital Transformation" 20389,https://oecd-opsi.org/covid-response/morocco-digital-response-for-more-transparency-information-share-with-citizens-about-covid19-stati/,"Morocco Digital Response: for more transparency, information share with citizens about covid19 stati","An open source code tool offering a consolidated view of all of the official data about the progression of the epidemic in Morocco","a:2:{i:0;s:12:""Patient care"";i:1;s:31:""Health and safety of responders"";}","Providing a consolidated information point for all of the data released by official agencies around MOROCCO across different levels of government. ","Ministry of health",,"a:1:{i:0;s:27:""National/Federal government"";}",http://www.covidmaroc.ma/Pages/AccueilAR.aspx,,s.lamrani@mmsp.gov.ma,,,Morocco,,"Digital Transformation" 20395,https://oecd-opsi.org/covid-response/platform-for-solidarity-with-the-most-deprived/,"Platform for ""solidarity with the most deprived ","The Digital Response launched on March in the period of confinement, the moroccan government has created a fund to help people who work in the informal sector and those who have lost their jobs, as well as people who have no job. An electronic platforms where those people can subscribe to get their aid. the measure targeted unemployed workers registered with the National Social Security Fund, ""about 800,000 people"".For people who do not have social security coverage, we have used Ramed Medical assistance card , which includes around 6 million households, ""people who are registered on the platform below, received the answer by text message, then they can withdraw their money from ATMs","a:2:{i:0;s:47:""Public service delivery under new circumstances"";i:1;s:28:""Social effects of the crisis"";}","the measure targeted unemployed workers registered with the National Social Security Fund, ""about 800,000 people"".For people who do not have social security coverage, we have used Ramed Medical assistance card , which includes around 6 million households, ""people who are registered on the platform below, received the answer by text message, then they can withdraw their money from ATMs","La Caisse nationale de sécurité sociale (CNSS) , Ministry of Economy, Finances and Administration reform, Ministry of interior, agence national d'assurance maladie",,"a:1:{i:0;s:27:""National/Federal government"";}",https://www.tadamoncovid.ma/,,s.lamrani@mmsp.gov.ma,,,Morocco,,"Social Solidarity" 20399,https://oecd-opsi.org/covid-response/vilnius-opens-up-public-spaces-for-restaurants-and-cafes/,"Vilnius opens up public spaces for restaurants and cafes","Vilnius, the capital city of Lithuania, has announced plans to give over public space to hard-hit bar and restaurant owners so that they can put tables outdoors to observe physical distancing laws but continue to serve customers.","a:2:{i:0;s:20:""Governance responses"";i:1;s:28:""Social effects of the crisis"";}","In Lithuania, shops must limit the number of customers at one time, masks will remain mandatory in all public spaces, and cafe and restaurant tables have to be placed at least two metres apart. That posed a problem for many restaurateurs in Vilnius old town, Senamiestis, a Unesco-listed world heritage site whose narrow streets make it almost impossible to place more than a couple of tables outside. Eighteen of the city’s public spaces, including its central Cathedral Square, have been opened up for outdoor cafes and restaurants, city hall said, and more are expected to be added as the summer progresses. The move has been welcomed by owners, with more than 160 applying to take up the offer.","Vilnius City",,"a:1:{i:0;s:16:""Local government"";}",https://www.theguardian.com/world/2020/apr/28/lithuanian-capital-to-be-turned-into-vast-open-air-cafe-vilnius,,,,,Lithuania,,"Adaptive Action|Recovery-Oriented" 20404,https://oecd-opsi.org/covid-response/morocco-digital-response-to-closed-schools-for-studying-from-home/,"Morocco Digital Response to closed schools : for studying from home","The Ministry of National Education are replacing the education that was to be done in schools and universities with e-learning or distance learning. Today, schools are able to offer distance education through the portal Tilmidetice.ma for national education and another portal for higher education the portal ""tilmid tice"" offer e-learning and allow students to study at home, in this portal all levels are covered, from the first primary year to the terminal. it has also Links from all partners as ""Taalim tice"". The ""taalim.ma"" portal was also launched to allow each teacher to create his virtual class through the ""Microsoft teams""","a:1:{i:0;s:47:""Public service delivery under new circumstances"";}","While Morocco’s school buildings are closed, one million students have already accessed the Ministry’s online learning platform ""tilmid tice"", also lessons broadcast nationally on TV, opening the door to continued learning for millions more of Moroccan youth from families who have no computers, no smartphones, no internet connection. The courses are broadcast on the fourth channel ","Ministère de l'Education Nationale, de la Formation professionnelle, de l'Enseignement Supérieur et de la Recherche Scientifique",,"a:1:{i:0;s:27:""National/Federal government"";}",https://soutiensco.men.gov.ma/,,s.lamrani@mmsp.gov.ma,,,Morocco,,"Adaptive Action|Digital Transformation" 20406,https://oecd-opsi.org/covid-response/victoria-together/,"Victoria Together","Victoria Together is an online hub to support Victorians through the coronavirus response. As a dedicated platform, Victoria Together is connecting Victorians to our state’s best digital experiences and activities. Just as importantly, we’re connecting Victorians to one another. Victoria Together includes content from:Some of the busiest traffic arteries in Paris will be reserved for cyclists in a bid to limit crowds on public transport when France begins lifting its coronavirus lockdown next week, the city's mayor Anne Hidalgo has said. In total, 50 kilometres (30 miles) of lanes normally used by cars will be reserved for bicycles.
Friedrichshain-Kreuzberg, Germany
",,"a:1:{i:0;s:16:""Local government"";}",https://www.berlin.de/ba-friedrichshain-kreuzberg/aktuelles/pressemitteilungen/2020/pressemitteilung.926016.php,,,,,Germany,,"Recovery-Oriented|Social Solidarity" 21538,https://oecd-opsi.org/covid-response/african-countries-create-online-marketplace-for-medical-supplies/,"African countries create online marketplace for medical supplies","African countries have created the Africa Medical Supplies Platform, to offer medical supplies like test kits, protective equipment and potential vaccines through a single online marketplace platform. South Africa's President Cyril Ramaphosa said that it “will address shortages and security of supply, ensure price competitiveness and transparency in procurement, reduce logistical delays, simplify payment processes and provide a common platform where governments can access services from quality and certified suppliers”. ","a:1:{i:0;s:20:""Governance responses"";}","The platform is set to be run as a non-profit by the Africa Centres for Disease Control and Prevention in Ethiopia and Afreximbank in Egypt, which is already managing a $3.8bn Covid-19 fund for the continent. This fund would be used to cover freight costs so that small and remote countries such as the Seychelles would pay the same prices as Senegal. The platform is set to be run as a non-profit by the Africa Centres for Disease Control and Prevention in Ethiopia and Afreximbank in Egypt, which is already managing a $3.8bn Covid-19 fund for the continent. This fund would be used to cover freight costs so that small and remote countries such as the Seychelles would pay the same prices as Senegal.","Africa Centres for Disease Control and Prevention",,"a:2:{i:0;s:27:""National/Federal government"";i:1;s:26:""International Organisation"";}",https://www.theguardian.com/global-development/2020/jun/22/the-power-of-volume-africa-unites-to-lower-cost-of-covid-19-tests-and-ppe,,,,,Ethiopia,,"Digital Transformation" 21568,https://oecd-opsi.org/covid-response/response-to-digital-exclusion-in-public-school-system-for-students-and-educators/,"Response to digital exclusion in public school system for students and educators","The Toronto Foundation created and funded a distance learning program for high schools that service populations with limited or no access to the internet. In two short weeks, a dial-in phone learning system was set up that connected 500 students with their teachers. The goal was to continue preparing these students for their matriculation exams that will take place in July 2020. The response was designed to continue providing uninterrupted remedial instruction to high school students when the Israeli school system closed down for 8 weeks. Instruction was provided by a telephone service that linked each small group of students to their teacher. Our goal was to help students living in insular communities with limited or no digital access to continue their studies at a critical juncture of the school year when they are preparing for the matriculation exams. We also provided online training to the teachers to enable them to more effectively provide instruction in this unfamiliar phone mode. Similar to the student population, the teachers have limited internet access or familiarity with online learning. Without this system, the students would have struggled to pass the matriculation exams which could have had a long term negative impact on their ability to pursue higher education and gainful employment.","a:2:{i:0;s:28:""Social effects of the crisis"";i:1;s:30:""Digital exclusion in education"";}","The anticipated impact is threefold: 1- Students, who are primarily from low socio-economic backgrounds and who struggle academically, will successfully complete their matriculation exams. Success will prevent students from dropping out of high school and will hopefully gain them entry into higher education 2- More extensive teacher training can be provided to the educators who are now less threatened by and more comfortable with online learning. 3- On a national scale, the public school systems will be better able to provide educational services to all populations with limited internet access.",,,"a:2:{i:0;s:24:""Non-Profit/Civil Society"";i:1;s:20:""Public school system"";}",,,,,,Israel,,"Adaptive Action|Digital Transformation" 21574,https://oecd-opsi.org/covid-response/wenda-a-paraguayan-platform-to-connect-strengthen-and-scale-covid-19-solutions-and-needs/,"""Wendá"": A Paraguayan platform to connect, strengthen and scale, COVID-19 solutions and needs.","""Wendá"" (Web + Rendá, the guaraní word for “place”) is the place where we network and connect. It’s a social and digital platform that articulates, promotes, and strengthens government and citizen initiatives during the COVID-19 and beyond. The platform enables a participatory mapping of people and organizations’ programs, projects, and needs, related to the COVID19 crisis. In just the first two weeks, over 120 initiatives signed up, with many of the groups behind them already starting to work together thanks to this platform. ""Wendá"" brings together volunteers to help governments and civil society organizations that are joining the platform, in their efforts to continue delivering critical services such as food for vulnerable populations (e.g., communal soup kitchens), emergency loans for small business and job opportunities for the unemployed.","a:7:{i:0;s:62:""Information and practice sharing (with public and/or internal)"";i:1;s:36:""Resource management and mobilisation"";i:2;s:20:""Governance responses"";i:3;s:48:""Real-time data collection, sharing, and analysis"";i:4;s:47:""Public service delivery under new circumstances"";i:5;s:28:""Social effects of the crisis"";i:6;s:49:""Solution mapping of programs, projects, and needs"";}","The goal of Wendá is to connect key actors and their initiatives, through a solutions mapping process at scale that will enable an inclusive (online and physical) ecosystem to bring social and economic resilience in the face of COVID-19. The participatory mapping of solutions that both people and organizations are creating in the face of the crisis will enhance partnerships between actors and signal the key economic and social challenges Paraguay faces in the short, medium and long term. These challenges will be the focus of innovation processes (such as: ideation, incubation, acceleration and scaling programs) related to business resilience, employment recovery and reconversion, and social resilience.","“Wendá” was co-designed by the Paraguayan National Innovation Strategy and the Acceleration Laboratory of the United Nations Development Program. The platform it’s also part of the international community of “Frena la curva”.",,"a:2:{i:0;s:27:""National/Federal government"";i:1;s:26:""International Organisation"";}",https://www.wenda.org.py/,https://medium.com/@einnovapy,equipo@innovapy.org,2,,Paraguay,,"Bottom-up|Digital Transformation" 21585,https://oecd-opsi.org/covid-response/impact-multiplier-multiply-the-impact-of-recovery-funds-for-smes/,"Impact Multiplier: Multiply the impact of recovery funds for SMEs","Our communities are being hit hard by the Covid19 crisis, especially small and medium sized enterprises. As a consequence Europe faces a seriousrisk of a deep and lasting recession. It is in the interest of both private investors and regional authorities to join forces to support SMEs. However, how can we maximise the impact of these funds and create a truly sustainable recovery?The Impact Multiplier system is based on a tried and tested platform that will boost recovery by increasing the velocity, the circulation and use of recovery funds and private investments. By making money circulate faster and more often among local SMEs, the impact of recovery and investment funds will be multiplied. This initiative is a B2B approach that connects with the European Solidarity Voucher Scheme which stimulates B2C consumption. The revenue from this system can bring about a return on investment, as well as be re-granted towards civil society activity for a truly healthy and sustainable recovery. Learn more about our project: https://territories4resilience.eu/","a:4:{i:0;s:36:""Resource management and mobilisation"";i:1;s:20:""Governance responses"";i:2;s:28:""Social effects of the crisis"";i:3;s:30:""Financial Technology solutions"";}","The Impact Multiplier system is a fintech platform based on the software Cyclos. Funding from various sources will be channeled through the Impact Multiplier, a dedicated payment platform for SMEs. The funding is digitally rooted to multiply its impact in two ways: 1. The money will circulate between the participating SMEs for a fixed period. This increases the income of all SMEs, including those companies that don’t receive government support, while they do suffer from the economic crisis caused by Covid19. Businesses will see that through cooperation they earn greater revenues, because their colleagues and competitors are to earn and spend. 2. A small daily fee, a negative interest, on the circulating money incentivizes participating enterprises to spend quickly, allowing others to earn and spend more within the community, all the while healing the recession and socio-economic damage. Previous use of this technology in local systems shows that this enables money to circulate at least three more times within a community of users than otherwise would be the case. Applied to recovery funds and investments, this could make a substantial contribution to the recovery of small enterprises and the regions they operate in. The additional income for SMEs generated through the system brings additional tax income for governments to retrieve part of their investments in recovery. It is important to highlight that this system can continue to operate beneficially far beyond the Covid19 crisis. It can keep on stimulating local businesses or even pan-European communities long after the recovery is complete. It would not only add to socio-economic stability, through reinvestment in civil society, it will also add to the democratic fabric of our communities, preventing the tendency towards radicalisation which crises always bring with them.","The consortium is convened by the Social Trade Organisation (STRO) and Alliance4Europe, and welcomes partnerships with local authorities, regional governments, business networks and civil society. As of today the consortium participants come from France, Spain, Greece, Italy, United Kingdom and can be found in the following link: https://territories4resilience.eu/consortium/","The expansion of the network is of main importance. At the beggining it will not be easy to have a well established network in terms of participants (SMEs, customers and Authorities) and see the positive effects in business revenues and local/regional development. A wide variety of SMEs must participate in order to ensure the viability of the Impact multiplier System.","a:3:{i:0;s:25:""Regional/State government"";i:1;s:16:""Local government"";i:2;s:24:""Non-Profit/Civil Society"";}",https://territories4resilience.eu/,https://www.cyclos.org/,info@socialtrade.org,1,1,Netherlands,,Recovery-Oriented 21657,https://oecd-opsi.org/covid-response/impact-multiplier-multiply-the-impact-of-recovery-funds-for-smes-in-regions-of-greece/,"Impact Multiplier: Multiply the impact of recovery funds for SMEs in Regions of Greece ","Our communities are being hit hard by the Covid19 crisis, especially small and medium sized enterprises (SMEs). Consequently Europe faces a serious risk of a deep and lasting recession. It is in the interest of both local SMEs, regional and local authorities, local and cooperative banks and private investors to join forces to support SMEs and sustainable local/regional economies. However, how can we maximise the impact of these funds and create a truly sustainable recovery? The Impact Multiplier system is based on a tried and tested platform (Cyclos fintech software) that will boost recovery by increasing the velocity, the circulation and use of recovery funds, private investments and local consuming power. By making money circulate faster and more often among local SMEs, the impact of recovery and investment funds will be multiplied. This initiative is a B2B approach that connects with the European Solidarity Voucher Scheme which stimulates B2C consumption. The revenue from this system can bring about a return on investment, as well as be re-granted towards civil society activity for a truly healthy and sustainable recovery. Especially for Greece that has suffered during the previous decade an economic and financial severe downturn and given the fact that local production has to be strengthen, agriculture and tourism sectors have to be sustainable as well as other important sectors of the national economy the Impact Multiplier appears to offer a viable tool. Learn more about our project: https://territories4resilience.eu/ and","a:4:{i:0;s:20:""Governance responses"";i:1;s:28:""Social effects of the crisis"";i:2;s:30:""Financial Technology solutions"";i:3;s:31:""Local and Regional Development "";}","The Impact Multiplier system is a fintech platform based on the software Cyclos. Funding from various sources will be channeled through the Impact Multiplier, a dedicated payment platform for SMEs. The funding is digitally rooted to multiply its impact in two ways: 1. The money will circulate between the participating SMEs for a fixed period. This increases the income of all SMEs, including those companies that don’t receive government support, while they do suffer from the economic crisis caused by Covid19. Businesses will see that through cooperation they earn greater revenues, because their colleagues and competitors are to earn and spend. 2. A small daily fee, a negative interest, on the circulating money incentivizes participating enterprises to spend quickly, allowing others to earn and spend more within the community, all the while healing the recession and socio-economic damage. Previous use of this technology in local systems shows that this enables money to circulate at least three more times within a community of users than otherwise would be the case. Applied to recovery funds and investments, this could make a substantial contribution to the recovery of small enterprises and the regions they operate in. The additional income for SMEs generated through the system brings additional tax income for governments to retrieve part of their investments in recovery. It is important to highlight that this system can continue to operate beneficially far beyond the Covid19 crisis. It can keep on stimulating local businesses or even pan-European communities long after the recovery is complete. It would not only add to socio-economic stability, through reinvestment in civil society, it will also add to the democratic fabric of our communities, preventing the tendency towards radicalisation which crises always bring with them.","The consortium is convened by the Social Trade Organisation (STRO) and Alliance4Europe, and welcomes partnerships with local authorities, regional governments, business networks and civil society. As of today the consortium participants come from France, Spain, Greece, Italy, United Kingdom and can be found in the following link: https://territories4resilience.eu/consortium/ In Greece Development Agency of Karditsa (AN.KA SA) is the spearhead of this initiative.","The expansion of the regional and local network in Greece is of main importance. The aim is establishing a sustainable network in terms of participants (SMEs, customers and Authorities) and see the positive effects in business revenues and local/regional development. A wide variety of SMEs has to participate in order to ensure the viability of the Impact Multiplier System in selected territories of Greece.","a:5:{i:0;s:25:""Regional/State government"";i:1;s:16:""Local government"";i:2;s:14:""Private Sector"";i:3;s:24:""Non-Profit/Civil Society"";i:4;s:31:""Economic Umbrella Organisations"";}",https://territories4resilience.eu/,https://www.cyclos.org/,anka@anka.gr,1,1,Greece,,Recovery-Oriented 21675,https://oecd-opsi.org/covid-response/digital-and-social-innovation-may-day-celebrations-at-the-virtual-helsinki/,"Digital and social innovation: May Day celebrations at the Virtual Helsinki","May Day celebrations at the Virtual Helsinki attracted 1,5 million to party at home Finland's annual May Day celebrations gather yearly tens of thousands of people to the parks in the capital city of Helsinki to celebrate the beginning of the summer season. This year the celebrations took a completely new form. City of Helsinki encouraged people to stay at home and invited the entire country to a virtual concert in an online version of the capital city. One of Finland’s most popular rap bands, JVG, performed live from a studio using green-screen technology, appearing as if they were giving the concert at the iconic Senate Square in the centre of Helsinki. The spectacular gig in the Virtual Helsinki, which anybody was able to access for free, attracted 1.5 million people in attendance and the media coverage was more than half a billion. The platform was developed over two years through a partnership with Helsinki-based studio Zoan. The tool was built using 3D modelling from open data provided by the city, which Zoan merged with drawings, hand-crafted modelling and imagery. The city is developing the Virtual Helsinki platform to host other events related to art, music, business and international conferences to demonstrate the possibility of VR for citizen and visitor experience, and to strengthen city’s resilience to global issues like the COVID-19 pandemic. Helsinki wants to be the pioneering city of digital innovations, which foster good life. ","a:4:{i:0;s:31:""Health and safety of responders"";i:1;s:36:""Resource management and mobilisation"";i:2;s:47:""Public service delivery under new circumstances"";i:3;s:28:""Social effects of the crisis"";}","The Virtual Reality gig was created as an instant and innovative public service preventing the possible spread-out of the COVID-19. Normally, the City of Helsinki has no organizing responsibility whatsoever of the May Day celebrations. Due to the COVID-19 situation, the local authority took over a major responsibility in motivating people to stay safely at home. ""Nothing will be happening in physical Helsinki. But instead of a traditional May Day, the best virtual May Day in the world will be celebrated"", Helsinki Mayor Jan Vapaavuori stated and urged people to remember the government guidelines on preventing the spread of coronavirus. The Finnish media supported the ""stay at home"" message of the national and local authorities and the police department. The City of Helsinki invested in the marketing of the remote May Day celebrations, which resulted in great results: Only a handful of people gathered to the major picnic parks. Besides of the virtual gig, also other live concerts were offered digitally by the city throughout the two-day May Day celebrations from 30 April to 1 May. The May Day event at the Virtual Helsinki platform was a joint venture, which required fast mobilization of resources both within the city organization as well as with various partners. The spectacular event enabled to lift up the spirit of the people after the tough spring term. People wanted to join ""the historical remote May Day event"", which strengthened the sense of community and eased the negative social effects of crisis. ","City of Helsinki Helsinki Marketing Zoan Ltd, VR studio The Helsinki Police Department Student unions Media partners Miltton Ltd, marketing agency National partners ","City of Helsinki shall expand the use of its virtual twin, Virtual Helsinki, even further in various partnerships in order to deliver online events and remote experiences as the Coronavirus (COVID-19) lockdown continues. The Virtual Helsinki initiative has also been used to recreate experiences of the city’s most famous landmarks through VR, thus promoting sustainable tourism and the aim of the city to become carbon-neutral by 2035. ","a:3:{i:0;s:16:""Local government"";i:1;s:14:""Private Sector"";i:2;s:24:""Non-Profit/Civil Society"";}",https://www.myhelsinki.fi/en/see-and-do/may-day-celebration-at-home,"https://www.businessinsider.com/finland-virtual-reality-concert-may-day-during-the-coronavirus-2020-5?r=US&IR=T ",,2,1,Finland,, 21698,https://oecd-opsi.org/covid-response/frena-la-curva-es-una-plataforma-ciudadana-para-canalizar-respuestas-sociales-frente-al-covid19/,"Frena la Curva es una plataforma ciudadana para canalizar respuestas sociales frente al COVID19","El 12 de marzo aún no sabíamos la dimensión que iba a tener la crisis del Covid-19 pero en el LAAAB (Laboratorio de Aragón Gobierno Abierto) sí intuimos la envergadura de la ola social que se iba a desencadenar, por lo que sentimos el deber de crear un dispositivo que canalizara toda esa energía de solidaridad ciudadana. Decidimos que fuera un espacio abierto (a emprendedores, activistas, organizaciones sociales, gobiernos, makers…) y no institucionalizar una respuesta. Tenía que ser ágil y digital, y sin fronteras. ¿Por qué limitarlo a Aragón y no dejar los códigos abiertos para que cualquiera aproveche el trabajo? Así nació www.frenalacurva.net que definimos como una experiencia de innovación abierta y cooperación anfibia. 1) Primero se puso en marcha el foro de iniciativas ciudadanas para el periodo de confinamiento que empezaba: agrupar en un único lugar todo tipo de informaciones (indicaciones oficiales, educativas, culturales o laborales). En pocos días, nos dimos cuenta de que no sólo era importante listar esas iniciativas volcadas por ciudadanía de todo el país, sino que muchas de las propuestas y actividades se ofrecían en lugares específicos. 2) Geolocalización de iniciativas y demandas a través de la creación de un mapa en el que conectar, colocando “chinchetas”, ofrecimientos y necesidades de ayuda que estaban surgiendo fruto del confinamiento. Esa herramienta sería el punto de encuentro en el que poner en relación a personas en situación de vulnerabilidad con voluntarias y organizaciones para facilitar su asistencia. 3) Convocatoria de proyectos de ‘Desafíos Comunes’, para desarrollar de forma colaborativa, con el objetivo de hacer frente a los retos de un futuro inmediato. 4) Encuentro para compartir ideas y experiencias: Festival online de 12 h. ininterrumpidas de charlas, talleres, debates, conciertos... Red de colaboración que afronta en cada momento y de forma ágil los retos fruto de la emergencia social.","a:8:{i:0;s:12:""Patient care"";i:1;s:31:""Health and safety of responders"";i:2;s:62:""Information and practice sharing (with public and/or internal)"";i:3;s:36:""Resource management and mobilisation"";i:4;s:20:""Governance responses"";i:5;s:47:""Public service delivery under new circumstances"";i:6;s:23:""Crowdsourcing solutions"";i:7;s:28:""Social effects of the crisis"";}","La envergadura de la ola social que intuíamos que se iba a desencadenar en el inicio del confinamiento, nos hizo pensar en fórmulas para canalizar toda esa energía de solidaridad ciudadana que quería ayudar y no sabía cómo. Energía que quizá es el mayor activo que tiene una sociedad resiliente frente a una crisis sistémica. Indicadores de impacto disponibles: · 22 países con presencia de Frena la curva. · Foro: + 900 iniciativas en el foro de iniciativas ciudadanas · Mapa: + 9000 chinchetas en el mapa. 300.000 visitas al mapa (España) · Proyectos: 140 propuestas de proyectos recibidas para ‘Desafíos Comunes’ de 15 países distintos, de las cuales se seleccionaron 10 para su acompañamiento y mentorización. · Festival: 75 ponentes de 15 países que participaron en 43 actividades, entre conferencias, mesas redondas, talleres rápidos y ráfagas. 14.000 visualizaciones Solo en Twitter, la red unió a más de 5.000 seguidores. Más de 1000 personas han colaborado activamente en la plataforma, más de medio millón ha sido usuarios de la misma, y eso solo contando datos de España. No ha sustituido, ni lo ha pretendido, el papel de los organismos públicos o de las ONGs, sino que ha servido como nexo entre las grandes estructuras y las personas o colectivos más pequeños. ","66, entre ellas: AAPP: LAAAB del Gobierno de Aragón, Las Naves Valencia, Citilab Cornellá, Medialab Prado, Medialab UGR, Diputación y Ayto de Huelva, Secretaria General Iberoamericana,… Empresas: Kaleidos, Impact Hub Zaragoza, Gritovisual, ComunicaTech, TeamLabs, Colaborabora, Inteligencia Colectiva, Supervecina,… ONGs: Coordinadora Aragonesa de Voluntariado, Asociaciones de Vecinos de Aragón, Plena Inclusión, Cruz Roja, EAPN,… Listado completo: https://frenalacurva.net/conocenos-frena-la-curva/","Frena la curva ha sido, sobre todo, un nuevo tipo de dispositivo colaborativo, capaz de tejer afectos entre actores diversos, entre territorios distantes, entre diferentes niveles de administración, porque ha actuado como un agregador de voluntades, maximizando las posibilidades de la inteligencia colectiva, dando un mensaje de esperanza y proactividad: que juntas y juntos, somos más fuertes.","a:5:{i:0;s:25:""Regional/State government"";i:1;s:16:""Local government"";i:2;s:26:""International Organisation"";i:3;s:14:""Private Sector"";i:4;s:24:""Non-Profit/Civil Society"";}",http://www.laaab.es/2020/07/innovacion-abierta-y-cooperacion-anfibia-en-frena-la-curva/,https://frenalacurva.net/,,,,Spain,, 21700,https://oecd-opsi.org/covid-response/la-escuela-sigue-en-casa-en-www-innovacioneducativa-aragon-es/,"'- “La Escuela sigue en casa” (en www.innovacioneducativa.aragon.es)","El Departamento de Educación, Cultura y Deporte, consciente de la gravedad de la situación creada por la propagación del coronavirus, afrontó la puesta en práctica de un plan de actuaciones que ayudasen a mitigar los efectos de la misma. Las claves de esta actuación han sido: 1.1. Compartir experiencias desarrolladas en los centros educativos aragoneses que pretendían ayudar a proporcionar a alumnado y familias recursos complementarios del currículo. 1.2. Trasladar mensajes que contribuyesen a fomentar una convivencia saludable entre los miembros de la comunidad educativa. 1.3. Mantener una estrecha relación con las familias y el alumnado, en un momento en que las circunstancias impedían desarrollar entornos de crecimiento en común. 1.4. Sostener canales de comunicación y mostrar su cercanía con los sectores de la comunidad educativa. 1.5. Trasladar mensajes de esperanza y futuro a alumnado y familias. Para alcanzar todos estos objetivos se han llevado a cabo actuaciones dirigidas a facilitar la adaptación de los diferentes sectores a las circunstancias provocadas por la COVID-19. 1.6. Creación y desarrollo de campaña “La Escuela sigue…en casa” (www.innovacioneducativa.aragon.es) con recursos para afrontar la cuarentena. 1.7. Lanzamiento de un decálogo para ayudar a aprovechar el día al alumnado (marzo,2020) 1.8. Reparto de 500 dispositivos para garantizar la educación a distancia (abril,2020) 1.9. Impulso de herramientas de educación a distancia en el ámbito rural y la Formación Profesional (abril,2020) 1.10.Apertura de 68 institutos en 29 localidades para la celebración de la EVAU (mayo,2020) 1.11.Elaboración de una guía de preguntas y respuestas para facilitar a los docentes la evaluación de este curso (mayo,2020) 1.12.Configuración de CARLEE Kids, iniciativa para impulsar la práctica de idiomas a distancia (mayo,2020) 1.13.Creación de una plataforma online (www.aeducar.es) para todos los centros (mayo,2020) 1.14.Plan de refuerzo pedagógico (junio,2020)","a:5:{i:0;s:62:""Information and practice sharing (with public and/or internal)"";i:1;s:36:""Resource management and mobilisation"";i:2;s:20:""Governance responses"";i:3;s:48:""Real-time data collection, sharing, and analysis"";i:4;s:47:""Public service delivery under new circumstances"";}"," La crisis sanitaria provocada por el coronavirus generó un escenario de confinamiento en los centros educativos y, por tanto, de aislamiento tanto en el sector de familias, como de alumnado y profesorado. Desde un primer momento se consideró que era prioritario mantener una comunicación fluida con los centros educativos, manteniendo el criterio de acompañamiento, asesoramiento y resolución de problemas. Para ello se activaron diversas medidas ante los siguientes problemas detectados: - Problemas de conectividad en centros educativos - Problemas de conectividad en hogares - Escasez de equipos informáticos en hogares - Diversidad de plataformas digitales utilizadas en centros educativos por docentes - Detección de la necesidad de comunicación entre el Departamento de Educación y comunidades educativas - Formación e información del colectivo docente - Generación de entornos de trabajo inéditos (teletrabajo, comunicación “on line”, etc.) - Necesidad de coordinar el desarrollo de programas educativos - Reflexión y toma de decisiones acerca de un hipotético regreso a las aulas - Respuesta a las necesidades de sectores desfavorecidos y vulnerables ","Departamento de Educación. Cultura y Deporte Ayuntamientos Comarcas Centros educativos Asociaciones de Madres y Padres de Alumnado Entidades cívicas y sociales "," En primer lugar, ser capaces de adecuarnos, mediante formación e información, a la situación creada por la pandemia para propiciar una adecuada reincorporación a las aulas de forma presencial. En segundo lugar, creación de entornos saludables y seguros, así como concepción y puesta en marcha de estrategias comunes que contribuyan a la eliminación de diferencias sociales. En tercer lugar, provisión de recursos materiales y humanos para implementar las decisiones apropiadas. En cuarto lugar, formación, desarrollo y puesta en marcha de la plataforma “Aeducar” (https://aeducar.es/), creada por el Departamento de Educación, Cultura y Deporte para dar respuesta a las dificultades de comunicación y relación a través de entornos virtuales detectadas en alumnado y profesorado. ","a:1:{i:0;s:25:""Regional/State government"";}",https://www.innovacioneducativa.aragon.es,,,,,Spain,, 21702,https://oecd-opsi.org/covid-response/adaptacion-en-la-prestacion-de-servicios-de-inaem/,"Adaptación en la prestación de servicios de INAEM","Adaptación de las actuaciones que las oficinas de empleo han ofrecido a las personas demandantes de empleo en esta situación de pandemia y confinamiento, así como en su posterior vuelta a la normalidad, de manera que ni las limitaciones a la movilidad ni el cierre de las oficinas a la atención al público perjudicaran la atención a nuestros/as demandantes de empleo. Las medidas puestas en marcha han sido: -Automatización de la renovación de la demanda de empleo: Petición realizada a los servicios centrales del SEPE en Madrid, generando un sistema de aviso automático de la renovación por SMS o correo electrónico. -Adaptación y flexibilización de las gestiones, permitiendo su prestación de manera no presencial (a través de teléfono o correo electrónico):Se establecen instrucciones para poder gestionar altas de demanda o actualizaciones de datos profesionales de manera no presencial, se gestionan ofertas de empleo con medios de contacto preferentemente no presenciales, se desarrollan acciones de orientación e información laboral a través de medios telemáticos. -Desarrollo de tareas en modalidad de teletrabajo (definición de las tareas y mecanismos para desempeñar ciertas acciones en teletrabajo) -Elaboración y difusión de cartelería e infografías que facilitaran información -Refuerzo y potenciación de la herramienta de orientación on line Inaem Orient@ -Generación de nuevas acciones proactivas para ofrecer a las personas demandantes de empleo (información de servicios de INAEM en general, ofrecimiento de herramientas online, ofrecimiento de ofertas de empleo adecuadas…), recopilación de recursos de empleo on line que compartir con todas las unidades. -Mecanismos de colaboración con otros Organismos (Trabajo, SEPE, entidades colaboradoras…) para generar sinergias para facilitar la adecuada atención a las personas administradas. -Generación de un sistema de cita previa -Elaboración de protocolos e instrucciones -Jornada de intercambio de buenas prácticas en las oficinas","a:1:{i:0;s:47:""Public service delivery under new circumstances"";}","El problema que aborda la solución planteada es la grave situación de pandemia y la adopción de medidas de prevención que reduzca el contagio de esta enfermedad. Inicialmente nos encontramos con un estado de alarma que generó confinamiento, limitación de la movilidad y cierre al público de oficinas de empleo. Aun con la vuelta a la normalidad tras el fin del estado de alarma, las medidas de prevención son necesarias, y es conveniente adaptar el servicio que las oficinas de empleo facilitan a las personas demandantes de empleo. Por tanto, esta flexibilización y adaptación de los mecanismos de atención al público de las oficinas de empleo busca dar una nueva respuesta a las nuevas necesidades, persiguiendo evitar la paralización o demora en la gestión del servicio público, y minimizar el riesgo tanto para nuestros/as usuarios/as como a nuestra plantilla. El impacto que ha producido esta adaptación es que el servicio público ofrecido por el INAEM se ha seguido desarrollando sin interrupción. A pesar del confinamiento y del cierre al público de oficinas, se han seguido tramitando altas de demandantes, gestionando ofertas de empleo, trasladando información laboral de interés, ofreciendo alternativas de orientación a nuestra población, respondiendo a las múltiples llamadas de teléfono de las personas demandantes de empleo… Otro impacto más a largo plazo es que el análisis realizado para evaluar cada tarea y su adaptación nos ha permitido revisar nuestros procesos de trabajo y valorar posibles cambios enfocados a una nueva manera de entender y ofrecer nuestros servicios, más práctica, flexible, facilitadora para nuestros/as administrados/as, con una vocación de simplificación de trámites… Esta nueva línea de trabajo que comienza ahora verá los resultados más a largo plazo, pero ya desde el INAEM se está analizando la posibilidad de generar grupos de trabajo que avancen en esta dirección. ",INAEM,"Problema potencial: la búsqueda de un término medio entre la flexibilidad y la seguridad de los procesos. Es necesario realizar un análisis concienzudo que permita detectar los aspectos del proceso realmente prescindibles, y que las nuevas soluciones mantengan la seguridad a todos los niveles (protección de datos). Revisar las bases de datos del INAEM en busca de una reclasificación que permita asegurar la calidad de la información que en dichas bases se recogen. La flexibilización de ciertas acciones en el periodo de pandemia requerirá de un repaso y actualización escalonada de la información. Ordenación de todos los nuevos procesos, la reorganización de la documentación y la necesidad de ir actualizando todo y adaptarlo conforme se produzcan novedades. Dificultad inicial para el despliegue de los escritorios virtuales Necesidades: algunos de los procesos y metodologías requieren de una cierta inversión económica (tecnología) y se deben reforzar los servicios informáticos","a:1:{i:0;s:25:""Regional/State government"";}",https://inaem.aragon.es/cita-previa,https://www.inaemorienta.es/,,,,Spain,, 21709,https://oecd-opsi.org/covid-response/horizontal-governing-reinventing-cities-unifying-humanity-digitally-with-a-gigantic-network/,"Horizontal Governing, Reinventing Cities, Unifying humanity digitally with a Gigantic Network","2 big things that need to change first: how we govern. change from vertical to horizontal which is virtually incorruptible: https://www.youtube.com/watch?v=wywMhg604W8&feature=youtu.be&fbclid=IwAR1Wq4wQ6s5eAKQV1s_uqe8tB1Qo5TmJpgRZmnnmAAhkox4exSmSh87xncU We intend to make this viral to put this in everyone's heads, you could help if you like. The other project is to make a gigantic network with and easy to use platform for exchanging ideas, strategies, and solutions, disseminating information to the greater public, and making decisions by consensus for mass strategies and leverage to block the continuation of the neo-liberal agenda and tighter restrictions. We are 2 months into this and will need a few more months with this monumental endeavor. It could be the first step to unifying humanity, to create solidarity. utopiacornucopia.org. We are also wishing to foment the municipalism movement world-wide by reimagining Johannesburg as a model of its feasibility and majesty. This however, will be begun after we have the network. We could use help with this, to execute it quicker, though we have the know-how. We are outsourcing much of the work.","a:7:{i:0;s:36:""Resource management and mobilisation"";i:1;s:20:""Governance responses"";i:2;s:48:""Real-time data collection, sharing, and analysis"";i:3;s:47:""Public service delivery under new circumstances"";i:4;s:28:""Social effects of the crisis"";i:5;s:21:""influencing the reset"";i:6;s:0:"""";}","The reset: As it is the World Economic Forum has a plan, the fourth industrial revolution, which is an extension of the neo-liberal agenda with a green look. This is unacceptible because we need the systemic changes to prevent extinction. No more contamination, pollution, and government corruption. Horizontal governing is the solution, but how to get it installed? One by transforming cities with AI and reimagining, reinventing them with local economy, decentralization, localizaton, reskilling, new kinds of work, possibly UBI unconditionally, so it can never be used to control. The AI must never be used for spying. No mandatory vaccines, no microchips. No more central banks, only local banks, perhaps with local currency that would be easy to exchange. New economies. Our focus now, is creating the gigantic network. We are 2 months into it, have the technical know-how, and will need more months to launch. We only wish to manage it, not control it, such that every individual and organization or network, will be equally empowered. Horizontal governing in every country on the planet would eliminate the need for militarism and would be a huge source of funding for utopianizing cities. Cities are the problem. How to make them utopias instead of dystopias. With citizen committees from each sector and the huge network to share solutions, a system outlook, solutions from each city would emerge organically, which could be scaled up through the network. Transition towns initiative is already a form of this and could be greatly expanded and made more effective. Cities could be linked by having agreed upon social contracts that embody human needs, i.e. peace, justice, abundance, freedom, ecology, etc. A confederation, where each city would be autonomous within the framework of the social contract, similar to Rojava, Syria and Chiapas, Mexico. Once these are in place, a regenerative society could emerge that would meet the needs of everyone.",utopiacornucopia.org,"We could use all the support we can get, financially and with IT specialists, writers, experts, etc. We need to make this network secure as possible and need to be sure of the reliability of the internet or a new decentralized internet that cannot be taken down. ","a:7:{i:0;s:27:""National/Federal government"";i:1;s:25:""Regional/State government"";i:2;s:16:""Local government"";i:3;s:26:""International Organisation"";i:4;s:14:""Private Sector"";i:5;s:24:""Non-Profit/Civil Society"";i:6;s:22:""Solidarity of Humanity"";}",http://utopiacornucopia.org,,mofwoofoo@gmail.com,,1,Ecuador,, 21725,https://oecd-opsi.org/covid-response/teleportation-des-acteurs-dune-relation-pedagogique-dans-un-environnement-virtuel-educatif/,"Téléportation des acteurs d'une relation pédagogique dans un environnement virtuel éducatif","• Démocratiser l’accès à la connaissance • Eviter le décrochage scolaire • Favoriser la pédagogie différenciée • Former les équipes pédagogiques aux nouvelles pratiques et à l’utilisation des nouvelles technologies. • Répondre aux problèmes de rupture de la continuité pédagogique en cas de crise grave ou catastrophe naturelle • Offrir une structure scolaire et éducative complète (virtuelle) dans les lieux démunis de structure éducative ","a:2:{i:0;s:28:""Social effects of the crisis"";i:1;s:93:""Eviter la rupture de la continuité éducative en cas de crise grave ou catastrophe naturelle"";}","Projet ""Istya2"" • Démocratiser l’accès à la connaissance • Eviter le décrochage scolaire • Favoriser la pédagogie différenciée • Former les équipes pédagogiques aux nouvelles pratiques et à l’utilisation des nouvelles technologies. • Répondre aux problèmes de rupture de la continuité pédagogique en cas de crise grave ou catastrophe naturelle • Offrir une structure scolaire et éducative complète (virtuelle) dans les lieux démunis de structure éducative Le projet permet devrait permettre également de valider l’opportunité de l’utilisation de la réalité virtuelle dans les enseignements et ses propriétés dans le cadre de la formation à distance (Possibilités d’immersion à distance des enseignants et des apprenants dans des environnements virtuels éducatifs et l’évaluation des interactivités pédagogiques effectuées). Les résultats de ce programme devraient permettre de répondre aux problèmes actuels posés par la rupture de la continuité pédagogique relative à la fermeture des établissements scolaires pendant la période de confinement, et permettre également la mise en réseau des différents collèges pour mutualiser et mettre en commun les aspects de production pédagogique développés dans le cadre du projet. ","Le projet « ISTYA 2 » regroupera un ensemble de partenaires autour d’un projet ambitieux de 3 à 4 ans : - Le Conseil Départemental 66 - La DANE de Montpellier( Délégation Académique au Numérique Educatif) - Le Laboratoire EPSYLON EA 4556 de l’université de Paul VALERY de Montpellier - La Maison des Sciences de l’Homme de Montpellier - EPISTEMES La Technologie Educative ( EdTech France) - 4 Collèges du département 66 (dont le collège A.CAMUS; collège référent) ","La solution proposée par le projet ""Istya2"" , est mobile, flexible , adaptative , autonome et permet de développer un environnement virtuel éducatif ( sans contrainte économique, de moyens didactiques, d'espace et de temps) avec son système d'évaluation géré par IA ( Intelligence Artificielle) dans n'importe quelle situation de rupture éducative ( Catastrophe naturelle, épidémie, effets de l'immigration, Handicap ou difficulté de mobilité, population isolée..) ...). Nous souhaiterions pouvoir développer le programme ""Istya2"" dans un cadre social sans recherche de but lucratif pour permettre la démocratisation de l'accès à la connaissance dans les pays en voie de développement, ou dans des situations éducatives et sociales en difficultés. Aussi nous recherchons des partenaires institutionnels, ONG , financiers qui seraient intéressés de s'associer à ce programme afin de le disséminer dans les pays ou dans les lieux concernés par les déserts éducatifs. ","a:6:{i:0;s:27:""National/Federal government"";i:1;s:25:""Regional/State government"";i:2;s:16:""Local government"";i:3;s:26:""International Organisation"";i:4;s:14:""Private Sector"";i:5;s:24:""Non-Profit/Civil Society"";}",https://www.epistemes-formation.fr,https://www.numerique66.fr/cd66-un-projet-pedagogique-innovant-3/,contact@epistemes-formation.fr,,2,France,, 21799,https://oecd-opsi.org/covid-response/buenos-aires-covid-19-open-data/,"Buenos Aires COVID-19 Open Data","Buenos Aires COVID-19 Open Data As part of its commitment to open data, the city government has made public the datasets it uses to make decisions on its Covid-19 response. The indicators and data presented relate to government actions on the detection, referral, monitoring and isolation of Covid-19 cases; changes in the use of public and private transport; and how public space is being transformed in the city. www.buenosaires.gob.ar › coronavirus › datos ","a:1:{i:0;s:48:""Real-time data collection, sharing, and analysis"";}","The Buenos Aires government today opened all the data on the epidemiological situation, health and territorial management, mobility and public space during the pandemic. In total, there are 27 datasets that are added to the epidemiological reports of the Buenos Aires Ministry of Health and that allow us to measure the evolution of the pandemic for better decision-making. The information is available at www.buenosaires.gob.ar/coronavirus/datos and will be updated daily. The site integrates different indicators and includes data related to the actions of prevention, detection, referral, monitoring and isolation of cases, the evolution of the use of public and private transport and the transformation of public space based on the measures taken. The information, published in open data, follows the recommendations and good practices of the Alliance for Open Government, an organization that Buenos Aires has been part of since 2016, and the models used by the cities of Los Angeles, Berlin and London. In addition, it is one of the first sites in the region that adds indicators on health management, mobility and public space to epidemiological data.","Buenos Aires City Government",,"a:1:{i:0;s:16:""Local government"";}",https://www.buenosaires.gob.ar/coronavirus/datos,,,,,Argentina,, 21812,https://oecd-opsi.org/covid-response/recursos-para-emprendedores-y-mipymes-paraguayas-frente-al-covid-19/,"Recursos para emprendedores y MIPYMES paraguayas frente al COVID-19","Inicitiva lanzada el 24 de abril en el marco de la cuarentena a causa del COVID-19 impuesta por el gobierno del Paraguay para relevar en un solo espacio, soluciones tecnológicas, soluciones financieras, medidas tributarias y medidas laborales a tener en cuenta en el contexto de la pandemia. El mismo se inició con más de una treintena de soluciones para emprendedores y MIPYMES impulsadas desde el sector público y privado, además de otra veintena de medidas tributarias y laborales determinadas desde el sector público. La plataforma busca ser un portal de información actualizada sobre las medidas desarrolladas expresamente en la lucha contra el COVID-19 y un recopilador de servicios y herramientas que pueden ser de especial utilidad para los emprendedores y las MIPYMES, en estos momentos, ofrecidos tanto desde el sector público, como desde el privado, organizaciones civiles, universidades u otros organismos de cooperación que se adhieran voluntariamente a comunicar sus medidas. Para sumar y comunicar su medida, pueden hacerlo a través de: https://www.infocovid.mic.gov.py/Contacto en el formulario ""Sumate"".","a:3:{i:0;s:62:""Information and practice sharing (with public and/or internal)"";i:1;s:36:""Resource management and mobilisation"";i:2;s:47:""Public service delivery under new circumstances"";}","Este portal está destinado a ayudar a los emprendedores y las MIPYMES con el fin de atenuar el impacto del COVID-19 en su actividad. Aquí se van recogiendo todas las medidas que se están poniendo en marcha para ayudar a los emprendedores y las MIPYMES paraguayas que son relevadas por el Ministerio de Industria y Comercio. Este portal es una ventanilla única de información a donde se puede acudir en un solo click. El portal está abierto a la colaboración del sector privado, organizaciones civiles, universidades, organismos de cooperación y otras instituciones públicas, enlazando los recursos que pongan a disposición de los emprendedores y MIPYMES para fomentar su digitalización, continuar con sus ventas y ser beneficiarios de regímenes de mitigación de los efectos del COVID-19.","El portal ""InfoCovid19"" es gestionado por el Ministerio de Industria y Comercio, a través de la Dirección Nacional de Emprendedurismo. ","Si la situación de COVID-19 empeora o se prolonga, existe un riesgo importante de que los actores clave cuya información está presentando en el portal reciban una fuerte presión pública para extender sus medidas tributarias/laborales y que las soluciones presentadas como gratuitas con cierta temporalidad, extiendan sus plazos de libre disposición. Las soluciones financieras también recibirían una mayor demanda y requerimientos de extensión de plazos. Un mayor trabajo colaborativo y el aumento de disponibilidad de recursos financieros del gobierno con enfoque a MIPYMES, ayudaría a los potenciales interesados a superar esta etapa.","a:1:{i:0;s:27:""National/Federal government"";}",https://www.infocovid.mic.gov.py/,,dinaem@mic.gov.py,2,1,Paraguay,, 21862,https://oecd-opsi.org/covid-response/smartnationtogether/,#SmartNationTogether,"#SmartNationTogether is a joint effort between the Singapore Government and Smart Nation Ambassadors, consisting of community and corporate volunteers. Since #SmartNationTogether was launched in June 2020, more than 70 unique programmes have been presented by 40 partners with more than 6,000 participants engaged. It has also built a following of more than 12,000. Facebook engagement on #SmartNationTogether has also achieved more than 600 “likes” since Jun 2020.","a:2:{i:0;s:62:""Information and practice sharing (with public and/or internal)"";i:1;s:47:""Public service delivery under new circumstances"";}","With safe distancing measures restricting the conduct of physical events, Singapore’s Smart Nation & Digital Government Office launched an online initiative titled #SmartNationTogether in June 2020 to engage and equip citizens with the relevant skills and mindsets to utilise technology to overcome COVID-19 disruptions to lives and jobs. #SmartNationTogether online programmes are curated for children, youth and young parents; working adults and seniors, with specific objectives for each audience segment. For example, programmes for children, youth and young parents, aim to build early interest and mindshare on Smart Nation and technology. Programmes for working adults aim to alleviate fear of being displaced by technology and heighten awareness of the jobs and opportunities of a digital future. Programmes for seniors aim to drive excitement and adoption of Singapore’s Smart Nation projects.","Smart Nation and Digital Government Office, People's Association",,"a:1:{i:0;s:27:""National/Federal government"";}",,,,,,Singapore,, 21966,https://oecd-opsi.org/covid-response/uk-national-shielding-service-nss/,"UK National Shielding Service (NSS)","COVID-19 has put a spotlight on the importance of data infrastructure to ensure effective data sharing (data quality, validation, matching, use of identifiers), as well as the effectiveness of using digital tools and practices to deliver important, cross-government services. As part of the UK government’s response to the pandemic, five government departments came together to set up a National Shielding Service to deliver care and food supplies to approximately 2.2m people in England who were classified as clinically extremely vulnerable people. The project was delivered in partnership with central government, local authorities, food wholesalers and supermarkets. The clinically vulnerable dataset was shared securely by the National Health Service (NHS) with the UK’s Government Digital Service (GDS) to allow the government to direct food and other supplies to shielded people, to request priority supermarket delivery slots, and keep local authorities informed of who in their borough needed support. The data included information such as name, address and contact details but not any of the individuals’ medical history. People who were confirmed as clinically extremely vulnerable could register with the Vulnerable People Service, which was built and run by GDS. Additionally, the Department for Work and Pensions followed up with anyone on the dataset that had not registered through either methods, using their existing call centre capability. A key part of the service developed by GDS was a secure data transfer system, to securely distribute data to local authorities and other parties. This allowed sharing of limited information from the NHS Clinically Shielded List (such as name and address) with local authorities, wholesalers who would deliver food parcels, or supermarkets who would give priority access for online shopping. This was all backed up by data sharing consents and privacy notices, according to GDPR practices.","a:4:{i:0;s:62:""Information and practice sharing (with public and/or internal)"";i:1;s:48:""Real-time data collection, sharing, and analysis"";i:2;s:47:""Public service delivery under new circumstances"";i:3;s:28:""Social effects of the crisis"";}","The case study of the UK’s National Shielding Service (NSS) helps illustrate the power of effective use of data to improve the lives of millions. There are approximately 2.2m people in England identified as clinically extremely vulnerable by the NHS, including people with severe respiratory conditions or certain types of cancer. As a result of the NSS, over 3 million basic supply parcels were delivered during the crisis, with around 300,000 boxes being distributed every week. Also, a number of secondary services were developed, such as casework management ticketing and a phone line for Members of Parliament. The NSS was enabled by the strong collaboration across central and local government along with voluntary groups and private sector suppliers. New Shielding teams, Directorates, and governance groups spun up across the UK who created new digital services within days. By using data generated from those using the service through feedback and service analytics, the UK government could focus on iterating policy and product from real world feedback in almost real time. Sensitive personal data from the NHS Shielded Patient List was shared within the scope of the UK’s data protection law and using secure means to transfer data. The data policy and data privacy teams in the Government Digital Service (GDS) worked collaboratively to bridge the conversations between the GDS engineering team, policy leads and Data Protection Officers across government. GDS also set up a shielding data governance oversight group to review and suggest improvements to data sharing arrangements. The already existing collaborative nature of the UK government facilitated a coherent approach and swift policy formulation, which has been an additional factor contributing to the successful implementation of secure data sharing and coordination. The NSS demonstrates that having flexible and context-specific data policies will facilitate fast yet sustainable responses to crises like COVID-19. ","Government Digital Service Cabinet Office HM Treasury Ministry of Housing, Communities and Local Government (MHCLG) Department for Environment Food and Rural Affairs (Defra) Department for Work and Pensions (DWP) National Health Service (NHS) NHSX (the digital agency supporting the NHS with digital transformation) ",,"a:3:{i:0;s:27:""National/Federal government"";i:1;s:16:""Local government"";i:2;s:14:""Private Sector"";}","https://www.gov.uk/government/publications/guidance-on-shielding-and-protecting-extremely-vulnerable-persons-from-covid-19/guidance-on-shielding-and-protecting-extremely-vulnerable-persons-from-covid-19 ",https://www.gov.uk/,international@digital.cabinet-office.gov.uk,,,"United Kingdom",, 21998,https://oecd-opsi.org/covid-response/latvias-cabinet-and-parliament-moves-online/,"Latvia's Cabinet and Parliament moves online","No scientific studies have been completed on the efficacy of sniffer dogs for Covid-19, but initial research from the University of Helsinki indicates that dogs are possibly able to sniff Covid-19 five days before they show symptoms.
The team involves 15 dogs and 10 instructors. The passenger swipes their neck with a gauze, places it in a can which is then given to a dog to sniff. If the dogs indicate that they may be carrying the virus then they are invited to do a follow up test with a swab.
","Helsinki-Vantaa Airport",,"a:2:{i:0;s:27:""National/Federal government"";i:1;s:16:""Local government"";}",https://www.reuters.com/article/health-coronavirus-finland-dogs-int/dogs-used-to-detect-coronavirus-in-pilot-project-at-helsinki-airport-idUSKCN26F1QR,,,,,,, 22329,https://oecd-opsi.org/covid-response/pikobar-west-java-covid-19-information-and-coordination-center/,"PIKOBAR (West Java COVID-19 Information and Coordination Center)","One side effect of the COVID-19 pandemic was the difficulty to access reliable, fast and true information. In Indonesia, a lot of misinformation has been circulating both online and offline. The West Java COVID-19 Information and Coordination Center, or PIKOBAR, addresses this issue by providing a government-led, trusted, and accessible pandemic information platform to publish data, factual news, and practical preventive instructions. Jabar Digital Service (JDS) developed a website and mobile application with easy-to-read information that enables citizens to access real-time case data updates, visualizations, and analytics. PIKOBAR is equipped with additional features including a 24-hour medical hotline and large-scale COVID-19 test registrations by using QR codes. These codes contain information about schedules and queue numbers, so that any possible contagion can be avoided during testing. As disinformation spread, PIKOBAR developed a feature that helps users to identify hoaxes. To ensure sufficient staffing, PIKOBAR collaborated with the Indonesian Medical Students Association to help answer public health and clinical questions on COVID-19. The app also serves as a public-private partnership hub for COVID-19 responses. Through PIKOBAR, citizens may contribute to the province’s pandemic response by volunteering, making logistics or cash donations, or participating in discussions. Furthermore, JDS collaborated with IT volunteers and digital startups to develop features like a self diagnosis feature, which ask questions about people’s health and advises whether or not they have COVID-19 symptoms using artificial intelligence. Features that assist contact tracing and support self-isolating patients to report their condition are under development. PIKOBAR also provides COVID-19 case distribution maps so that people are aware whether there are cases in their areas. This massive data publication not only supports transparency but works to improve public trust.","a:3:{i:0;s:62:""Information and practice sharing (with public and/or internal)"";i:1;s:36:""Resource management and mobilisation"";i:2;s:48:""Real-time data collection, sharing, and analysis"";}","PIKOBAR specifically intends to solve problems of disinformation around COVID-19. This is one of Indonesia’s largest challenges in fighting the pandemic. The PIKOBAR app and website aim to share accurate and up-to-date information to empower citizens by equipping them with data and advice that they can use in their everyday life. PIKOBAR also encourages citizens of West Java to become involved in the response. More than 47 million users have already visited either the PIKOBAR app or website, and over one million have downloaded the application, making it the most-downloaded COVID-19 app in Indonesia’s Google Play Store. The PIKOBAR discussion forum has been accessed by over 660,000 people while its hotline has recorded 221,006 complaints and reports with a handling percentage of 99.57%. Around 3,700 people have registered to become volunteers via PIKOBAR, and around 100,000 pieces of protective equipment, medical devices and medicines have so far been collected through PIKOBAR’s donation hub. In August, the Indonesian Ministry of Administrative and Bureaucratic Reform awarded PIKOBAR as “Best Public Service for Covid-19 Management” innovation in the Provincial Government category.","PIKOBAR is an official program of the West Java Provincial Government. Its lead developer is Jabar Digital Service (JDS), who worked with AWS, Prixa.ai, Cyberarmy, kitabisa.com, Relawan COVID-10, Netlify, AcaraSeru, ACCI, BSSN, Ngesec.id, Cyber Army, Geospatial Creative Institute, SiPandu, Ivosight, and IPSPI. Other agencies involved are West Java Provincial Social Office, Provincial Health Office, Provincial Office for Industry and Commerce, and Provincial Disaster Mitigation Agency (BNPB).","The nature of PIKOBAR means it requires regular updates to ensure citizens have access to the latest data and information. Hotlines and discussion fora must also be managed 24 hours a day to ensure that people’s questions are answered in a fast and accurate manner, and to prevent disinformation from spreading. These elements mean that PIKOBAR requires a huge number of staff working on the program, and there is a risk of staff burning out, losing motivation, or even becoming sick themselves due to the heavy workload.","a:2:{i:0;s:25:""Regional/State government"";i:1;s:14:""Private Sector"";}",https://pikobar.jabarprov.go.id/,,digital.service@jabarprov.go.id,1,,Indonesia,, 22332,https://oecd-opsi.org/covid-response/csr-and-community-funding-for-ppe-supply-in-south-sulawesi/,"CSR and community funding for PPE supply in South Sulawesi","Banggai was the first district of Indonesia’s Central Sulawesi Province to be hit by the COVID-19 outbreak. Local health facilities such as hospitals and community health centres faced major problems following health protocols introduced by the Ministry of Health due to a lack in Personal Protective Equipment (PPE). This meant that health workers working on the frontline of hospitals and other health institutions were not properly protected from contracting COVID-19. The administrative process required to allocate money from the district budget for the procurement of PPE through the regional government is time-consuming. Subsequently, the Banggai District Health Office (DHO) decided to accelerate the provision of funding for PPE by collaborating with other sectors and utilizing corporate social responsibility (CSR) funds. The DHO cooperated with private companies (primarily from the banking sector), civil society, public figures, and local businesses to identify and allocate money towards PPE provision. A network between big cities in Indonesia as well as cities abroad was also utilized to find companies with available CSR funds.","a:3:{i:0;s:31:""Health and safety of responders"";i:1;s:36:""Resource management and mobilisation"";i:2;s:23:""Crowdsourcing solutions"";}","The program aimed to ensure sufficient supplies of PPE for frontline health workers in Banggai District, especially at the beginning of the pandemic when PPE was particularly difficult to obtain. Since the start of the cooperation program in March 2020, Banggai District has received assistance from the private sector and civil society in the form of 59,372 units of PPE (as at beginning of September 2020). This included materials such as hazmat suits, N95 masks, face shields, gloves, and other items. ","Banggai District Health Office involved several stakeholders into the project, including companies like Joint Operation Body (JOB) Tomori, Donggi Senoro LNG Company, Sulawesi Multi Vegetable P.T., PT. Pertamina EP, and PT. 11 miles away. From civil society, Banggai DHO worked with Ko Sin Family Association, Rumah Zakat Foundation, female entrepreneur Shieny Hartanto, Bungku Raya Family Harmony (KKBR), the extended family of Datu Adam, and youtube artist Atta Halilintar.","Apart from the problems finding funds to allocate to PPE, the Banggai DHO also faced difficulties regarding the quality of PPE obtained. Many different donors contributed PPE to Banggai’s stockpile; subsequently, the PPE was not all from the same producer and thus did not always fulfil the World Health Organization’s standards. To avoid such problems and minimize the risk of useless donations, a verification team for PPE was established. This team consisted of health workers with the competences to verify whether supplied equipment could be used or not. Another challenge is the increasing need for PPE. As the pandemic continues, the demand for equipment grows constantly. At the same time, company funds are limited. This raises questions about the sustainability of this approach. So far, one strategy is to constantly search for new donors. The longer the pandemic lasts though, the more reluctant people are to donate. ","a:3:{i:0;s:16:""Local government"";i:1;s:14:""Private Sector"";i:2;s:24:""Non-Profit/Civil Society"";}",,,,1,,Indonesia,, 22335,https://oecd-opsi.org/covid-response/mobile-gbv-support-services-in-yogyakarta-during-covid-19/,"Mobile GBV support services in Yogyakarta during COVID-19","In Sleman District, Yogyakarta, staff from the District Women’s Empowerment and Child Protection Office are often seen travelling around the area’s towns and villages alike in their ‘SIE MOLIN’ car. Prior to the COVID-19 pandemic, SIE MOLIN - which stands for ‘Mobil Perlindungan Perempuan dan Anak’, or ‘Car for the Protection of Women and Children’ - activities focused on raising awareness about gender-based violence (GBV) and providing services for women and children victims of violence. The service aims to be proactive in reaching out to people before they are in urgent need of support, and to provide women and children who are experiencing violence an easier way of reporting it. SIE MOLIN services are comprehensive and contain promotive, preventive, rehabilitative and curative elements. Since COVID-19 began spreading in Indonesia, the Sleman District Women’s Empowerment and Child Protection Office decided to expand their SIE MOLIN activities to include information on COVID-19. Now, they educate Sleman residents on how to avoid catching the virus, how to support children’s education, and how to maintain family harmony while at home during the pandemic. It is also now easier for residents to access GBV support services because they can reach out under the guise of requesting COVID-19 information.","a:3:{i:0;s:62:""Information and practice sharing (with public and/or internal)"";i:1;s:47:""Public service delivery under new circumstances"";i:2;s:28:""Social effects of the crisis"";}","Through SIE MOLIN, it is hoped that: 1. The public can easily access information and services on both GBV and COVID-19; 2. Family harmony is better supported during the pandemic; 3. Women and children experiencing GBV can more easily report the occurrence; 4. GBV support services are more quickly and easily provided to victims; 5. GBV services become more efficient and effective while still fulfilling the needs of the community; 6. Information on GBV and GBV support services become better known at the village and hamlet level, ensuring that services are accessed by those who need them. ","Sleman District Women’s Empowerment and Child Protection Office","It remains difficult for many women and children victims of GBV to report what happened to them. They are afraid of backlash from the perpetrator as well as from their community. This means that the Sleman District Women’s Empowerment and Child Protection Office must continue to work hard to ensure victims’ safety when reporting GBV, including through the SIE MOLIN service.","a:1:{i:0;s:16:""Local government"";}",,,uptd.ppa@slemankab.go.id,1,,Indonesia,, 22338,https://oecd-opsi.org/covid-response/busy-covid-19-cheap-and-effective-air-filtration-at-an-indonesian-hospital/,"BUSY COVID-19: Cheap and effective air filtration at an Indonesian hospital","COVID-19 is highly contagious. In order to ensure the safety of personnel, COVID-19 hospitals must have standardised airborne infection handling systems. Rumah Sakit Paru Jember (Jember Lung Hospital) in East Java has developed a technology called ‘Burning System COVID-19’ (‘BUSY COVID-19’). The system includes negative pressure isolation rooms, an air ‘burning’ mechanisme, and air filtration and temperature control. The BUSY COVID-19 system is easy to use and cheaper than other comparable technologies, yet is still effective in preventing the spread of the virus by filtering and sterilising the air. In addition to the use of personal protection equipment and the establishment of health protocols, the BUSY COVID-19 system has proven to be an important step in preventing the transmission of the virus at RS Paru Jember. HEPA filter and Dry Mist Disinfection are expensive and many health facilities cannot afford them, such as in Indonesia where the cost is around IDR 300 million (US$20,500) per system. SARS-CoV-2 virus dies within three hours outside the human body at room temperature. At a temperature higher than 56 degrees Celsius, it dies within 15 minutes (New Journal of Medicine 2020). Based on this knowledge, the BUSY COVID-19 innovation was designed. In three steps, air is cleaned: (1) Using negative pressure from an exhaust fan, exposed air from COVID-19 isolation rooms is filtered and directed as airflow towards the burner compartment; (2) In the burner compartment the air is heated up to a temperature of up to 70 degrees Celsius (using heating elements and thermostats), killing SARS-CoV-2 particles; (3) Through a 3 meter vertical chimney made out of a PVC pipe, the clean air is released again. All materials needed for the system are cheap and easy to obtain. The cost to procure and instal the BUSY COVID-19 innovation is just IDR 1,800,000 (US$120). The system can also be easily moved from one room to another, wherever it is needed. ","a:3:{i:0;s:12:""Patient care"";i:1;s:31:""Health and safety of responders"";i:2;s:36:""Resource management and mobilisation"";}","In order to ensure that both staff and patients of health facilities are safe from COVID-19 transmission, air systems capable of filtering and killing SARS-CoV-2 are needed. The BUSY COVID-19 innovation provides an easy-to-use and inexpensive solution. Since its implementation at RS Paru Jember, no employee of the hospital has tested positive for COVID-19 (data as at October 2020). The system can be used in all areas of a hospital, as well as at smaller health centres and even isolation facilities. Apart from the health and financial aspects, the BUSY COVID-19 innovation also has significant social benefits. It creates a sense of safety for health workers and increases the confidence of people who need to visit a hospital. ","The developer of the BUSY COVID-19 system is Dr. Sigit Kusama Jati, the Head of the RS Paru Jember’s Development Research Section. In collaboration with the COVID-19 Control Team and the Infection Control and Prevention Committee of the hospital, he developed the system in order to effectively filter and kill SARS-CoV-2 in the air at low cost. ","Filtering and killing the SARS-CoV-2 virus in the air is difficult. The main challenge for the BUSY COVID-19 innovation is that no comprehensive environmental laboratory tests have yet been carried out to measure the level of SARS-CoV-2 particles in the air before and after going through the system. Therefore, most conclusions about it’s effectiveness can only be made theoretically. Nevertheless, this innovation deserves appreciation as a fast, cheap and potentially highly-effective solution to this pandemic’s challenges. No health workers at RS Paru Jember have contracted the virus, which is a significant achievement when compared with the high infection rates at other health facilities across Indonesia.","a:2:{i:0;s:25:""Regional/State government"";i:1;s:16:""Local government"";}",,,kusumajatisigit@gmail.com,1,,Indonesia,, 22341,https://oecd-opsi.org/covid-response/covid-19-victim-family-education-teams-in-south-sulawesi/,"COVID-19 Victim Family Education Teams in South Sulawesi","Like many areas in Indonesia, South Sulawesi Province frequently encountered problems when families of deceased COVID-19 patients attempted to forcibly take the bodies home from hospitals. This occurred for a number of reasons, namely that Islamic belief says that burial procedures should be conducted within 24 hours of death, but also that many families do not understand that they can still contract the virus from a deceased patient’s body. Other families, meanwhile, do not believe that COVID-19 is real, so do not agree that bodies need to be buried according to health safety protocols. The South Sulawesi COVID-19 Task Force decided to address this problem by establishing ‘COVID-19 Victim Family Education Teams’ to address the large number of refusals from families to carry out burials in line with COVID-19 health safety protocols. These families are generally overwhelmed with grief and want to mourn their family member in peace, leading to their strong rejection of safety protocols. The education teams work to both educate and calm the families so that they understand the seriousness of the pandemic and agree to follow the proper review and burial process. When a death occurs as a result of COVID-19, the Task Force Call Centre is notified by the health facility. Teams are ready 24 hours a day, and following a phone call, they immediately prepare to move to the health facility that reported the death. They locate the families and work to calm them down, explaining the pandemic situation and the importance of following safety protocols. South Sulawesi’s education teams currently consist of 35 people divided into two shifts (day and night).","a:5:{i:0;s:12:""Patient care"";i:1;s:31:""Health and safety of responders"";i:2;s:62:""Information and practice sharing (with public and/or internal)"";i:3;s:20:""Governance responses"";i:4;s:28:""Social effects of the crisis"";}","The aim of the solution is to ensure that the family of the deceased COVID-19 patient understands the seriousness of the pandemic and the importance of implementing proper review and burial practices to avoid further spread of the virus. The innovation also aims to reduce conflict - which has turned violent in the past - between local communities and health workers. So far (as at October 2020), 330 cases have been handled by the education teams in South Sulawesi Province.","The South Sulawesi COVID-19 Task Force is the main institution involved in the solution, with 35 members of the COVID-19 Victim Family Education Teams responsible for directly implementing the program. Health facilities such as hospitals are the teams’ primary partners, who report COVID-19 deaths to the provincial call centre and work with the education teams to identify families who need support.","Some families may continue to refuse to follow COVID-19 review and burial procedures even after receiving support from the education teams. However, the teams are willing to spend as much time as needed with the families of deceased COVID-19 patients and are always optimistic that the families will come to understand.","a:2:{i:0;s:25:""Regional/State government"";i:1;s:16:""Local government"";}",,,,1,,Indonesia,, 22344,https://oecd-opsi.org/covid-response/village-cluster-schools-in-east-java/,"Village cluster schools in East Java","With schools across Indonesia closed since April 2020, many students and teachers are struggling to participate in online learning. Schools have had to be creative and innovative in how they respond to the pandemic and implement learning and teaching activities to ensure education continues while chances for the virus to spread are reduced. Nearly 60% of Pacitan District is hilly, making both physical access and internet access difficult for residents. Villages are also located relatively far from one another. Students had significant problems in participating in online classes due to a lack of infrastructure, poor mobile phone signals, and the high cost of phone data packages. One junior high school, SMP Negeri 1 Kebonagung in Pacitan District, East Java, introduced ‘cluster schools’ at the village level in order to overcome problems with online learning. The school formed three cluster schools - one each in Gawang Village, Plumbungan Village, and Sidomulyo Village - to support students. Teachers visit the villages to carry out education activities.","a:2:{i:0;s:47:""Public service delivery under new circumstances"";i:1;s:28:""Social effects of the crisis"";}","The development of cluster schools by SMP Negeri 1 Kebonagung has meant that junior high school students have been able to continue their education during the COVID-19 pandemic. Without this solution, students in hilly locations or those who cannot afford internet access would not be able to access classes - schools remain shut at the time of writing (October 2020) with all learning and teaching shifted online. With this program, students are able to continue studying.","SMP 1 Negeri Kebonagung (Junior High School Kebonagung 1) is the implementer of the program, supported by the Pacitan District Education Office.","There remains a small risk of COVID-19 for both teachers and students participating in the village-level cluster schools. To reduce this risk, learning and teaching activities are conducted with health protocols in place, such as using outdoor facilities rather than indoor, wearing masks at all times, and implementing social distancing.","a:1:{i:0;s:16:""Local government"";}",,,,1,,Indonesia,, 22347,https://oecd-opsi.org/covid-response/social-welfare-distribution-integration-into-smart-kampung-e-governance-system/,"Social welfare distribution integration into Smart Kampung e-governance system","Like many other districts throughout Indonesia, Banyuwangi District in East Java has been hit hard by COVID-19 on both the health and economic fronts. The district has been a burgeoning tourism location in recent years; with the pandemic, tourists have all but disappeared from Banyuwangi. Banyuwangi has been implementing the Smart Kampung (Smart Village) program for a number of years now, increasingly integrating technology and the internet into public services. In response to the COVID-19 pandemic, the Banyuwangi District Government decided to incorporate social welfare support programs into Smart Kampung as well, to ensure that poor and vulnerable families received the financial support they needed. The system also allows for residents to inform the government if they or other families require assistance.","a:4:{i:0;s:36:""Resource management and mobilisation"";i:1;s:20:""Governance responses"";i:2;s:47:""Public service delivery under new circumstances"";i:3;s:28:""Social effects of the crisis"";}","The integration of social welfare support programs into Smart Kampung ensures that financial help goes where it is needed. In other words, there is accurate distribution of welfare and, crucially, no doubling-up of support payments. Families who have already received support are recorded in the Smart Kampung system, and any repeated attempts to assist said families will be automatically rejected by the system. 290,000 families have been recorded in the Smart Kampung system, and input and verification of data is now much faster and more accurate than the previous manual paper-based system. Recipients of welfare support are recorded by name, address, and national identification number (NIK). For transparency, the names of families who have received support are also displayed on community information boards. This ensures there is no secrecy surrounding the procedure and distribution, as this is something that has led to conflict in the past.","This solution is a collaborative program from Banyuwangi District Village Community Empowerment Office and Banyuwangi District Communication and Information Office.","Some village government staff lack the capacity required to implement the digital elements of Smart Kampung, leading to inaccuracies. Conflict can still occur when distribution of social welfare is not carried out simultaneously, as some residents may feel jealous or concerned that they have not yet received assistance when others already have. Some data entry issues have occurred, such as when families have not received assistance but are incorrectly recorded in the system as having already been helped.","a:1:{i:0;s:16:""Local government"";}",,,,1,,Indonesia,, 22350,https://oecd-opsi.org/covid-response/dongkelor-online-storytelling-for-children-in-south-sulawesi/,"DONGKELOR: Online Storytelling for Children in South Sulawesi","The Makassar City Library Services Office in South Sulawesi runs a variety of library outreach activities, such as mobile library services and travelling storytelling. Due to the COVID-19 pandemic, however, these face-to-face activities had to cease operation. To keep children entertained and ensure they remain intellectually active during the pandemic, the Makassar City Library Services Office came up with the idea to run storytelling events online. Called DONGKELOR, or Online Travelling Storytelling, the first episode was held using Instagram on 2 May 2020, National Education Day, with weekly episodes launched every Saturday thereafter. Episodes are also recorded and saved to YouTube.","a:3:{i:0;s:62:""Information and practice sharing (with public and/or internal)"";i:1;s:47:""Public service delivery under new circumstances"";i:2;s:28:""Social effects of the crisis"";}","The DONGKELOR activities keep children entertained, intellectually active, and mentally stimulated during the pandemic. Schools are shut across Makassar and families are encouraged to stay at home as much as possible, so ensuring children are entertained is important. The storytelling events also inform children and their families about COVID-19 at the same time. Feedback sent via Instagram shows that teachers are also using the DONGKELOR videos in their online classes, meaning the program has a wide reach.","Makassar City Library Services Office","At the beginning, the staff involved in DONGKELOR had to quickly learn how to make high quality, interesting and entertaining videos, as well as how to use video broadcasting and recording services such as Instagram and YouTube. Fortunately the team is very motivated and was able to overcome these initial challenges. The other challenge is that not all children and families have access to the internet.","a:1:{i:0;s:16:""Local government"";}",https://www.instagram.com/dongkelperpusling/,https://www.youtube.com/channel/UC0irPKWrXrNqhzvrRGaFWnw,,1,,Indonesia,, 22353,https://oecd-opsi.org/covid-response/jogo-tonggo-looking-after-your-neighbour-in-central-java/,"JOGO TONGGO: Looking after your neighbour in Central Java","JOGO TONGGO is the Javanese phrase for “look after your neighbour”. The program encourages residents of Central Java Province to return to traditional community support values and activities to ensure that everyone gets through the COVID-19 pandemic together. JOGO TONGGO encourages people to work together to guard each others’ health by not entering other people’s houses and ensuring distance is kept when meeting face-to-face, and by supporting each others’ financial resilience by sharing and bartering. The program is strongly supported by the Governor of Central Java. Examples of activities implemented under the JOGO TONGGO program include the provision of items to grow your own food at home (seeds, compost, fish hatchlings); the creation of public kitchens where residents cook for each other and can eat for free; and the establishment of free food posts where residents can take and donate basic food items such as rice, tofu/tempe, fish, vegetables, fruit, and tubers.","a:2:{i:0;s:36:""Resource management and mobilisation"";i:1;s:28:""Social effects of the crisis"";}","It is hoped that JOGO TONGGO will lead to a social movement of support and solidarity, ultimately creating strong and resilient communities. Through it, both the health and the economy of the people are protected during the COVID-19 pandemic.","Central Java Provincial and District/City Disaster Management Authorities Governor of Central Java Communities across Central Java","It is not easy to motivate and bring together a large part of Indonesia whose residents are from a variety of different backgrounds. Fortunately, the ideology of ‘gotong royong’ or communal help has long been a part of Central Java, so the principles of JOGO TONGGO are not new and are easily accepted. The large number of residents of Central Java - around 30 million people - also means that fair and equal support requires serious attention and effort, meaning that some areas where local governments are less proactive may be left behind. At the end of July 2020, it was reported that only 30% of the provinces 7,809 villages were actively reporting their JOGO TONGGO activities.","a:3:{i:0;s:25:""Regional/State government"";i:1;s:16:""Local government"";i:2;s:24:""Non-Profit/Civil Society"";}",,,,1,,Indonesia,, 22356,https://oecd-opsi.org/covid-response/faster-and-more-accurate-cash-support-for-families-in-bali-during-covid-19/,"Faster and More Accurate Cash Support for Families in Bali during COVID-19","A significant proportion of Bali’s residents rely on domestic and international tourism for income. With the COVID-19 pandemic all but bringing an end to tourism for now, many people’s livelihoods have been significantly negatively affected in Bali. Thousands of tourism workers have lost their jobs or have seen their businesses collapse. In response, the Badung District Industry and Workforce Office decided to provide financial support to workers who have lost their jobs, been told to stay at home, or seen their working hours reduced. With support from the District Communication and Information Office, and in order to fulfill social distancing requirements to avoid the spread of COVID-19, the District Industry and Workforce Office launched an online registration form for affected workers to request financial assistance. Only individuals who had not previously received government support were selected. All data was verified through cross-checks with other district government offices to ensure no doubling-up of welfare support, before payments were made in three stages in June 2020.","a:5:{i:0;s:62:""Information and practice sharing (with public and/or internal)"";i:1;s:36:""Resource management and mobilisation"";i:2;s:20:""Governance responses"";i:3;s:47:""Public service delivery under new circumstances"";i:4;s:28:""Social effects of the crisis"";}","It is hoped that this financial assistance is able to support families affected by the economic impacts of COVID-19. There are many forms of social welfare for Indonesian families, but administrative issues mean that often people are accidentally left off official lists, leaving them unassisted. This is especially the case during an unexpected situation like a pandemic, especially when face-to-face registration and verification is difficult or impossible to conduct. Through Badung’s online system, over 12,000 workers registered for financial assistance, and after data filtering and cleaning, the District Industry and Workforce Office was able to identify over 1,500 individuals who had not received any government support so far during the pandemic. They received three months of financial support beginning in June 2020.","Badung District Industry and Workforce Office Badung District Communication and Information Office Badung District Citizenship and Civil Documentation Office Badung District Finance and Asset Management Office All sub-district and village offices across Badung District Bank DPD Bali","Verifying workers’ applications for financial support required significant focus and attention to detail, so there is a chance that some data entry and verification staff may not be as dedicated as others, leading to oversight and/or errors. Online registration may mean that some workers who need financial assistance may not be able to register because they cannot access the internet or are not aware of the online registration.","a:1:{i:0;s:16:""Local government"";}",,,,1,,Indonesia,, 22359,https://oecd-opsi.org/covid-response/ok-umkm-online-consultation-for-micro-small-and-medium-enterprises-in-west-java/,"OK UMKM (Online Consultation for Micro, Small and Medium Enterprises) in West Java","Many businesses have been heavily hit by the COVID-19 pandemic in Indonesia, especially micro, small and medium enterprises. To support these businesses during the pandemic, the Cianjur District Office for Co-operatives and Micro, Small and Medium Enterprises launched an online consultation program called OK UMKM where businesses can ask for advice as well as manage requests for licenses, permits, and other certification such as halal certification. Instead of developing a new smartphone app, OK UMKM uses existing services where micro, small and medium enterprises are active, such as Linktree, WhatsApp, and various social media platforms. Businesses are then connected with support officers from the District Office for Co-operatives and Micro, Small and Medium Enterprises through sending messages on WhatsApp, sending DMs on social media, or making a telephone call.","a:3:{i:0;s:62:""Information and practice sharing (with public and/or internal)"";i:1;s:47:""Public service delivery under new circumstances"";i:2;s:28:""Social effects of the crisis"";}","For micro, small and medium enterprises, the OM UMKM program will assist them to stay open and perhaps even grow during the COVID-19 pandemic. From the District Office for Co-operatives and Micro, Small and Medium Enterprises’ perspective, it is also hoped that through the OK UMKM program, businesses can be better monitored during the pandemic. This will ultimately enable the Office to provide better services, and in turn this will ensure that micro, small and medium businesses in Cianjur can make it through this difficult time.","Cianjur District Office for Co-operatives and Micro, Small and Medium Enterprises","The number and capacity of support officers at the District Office for Co-operatives and Micro, Small and Medium Enterprises is limited, meaning that not all businesses throughout the whole of Cianjur can be assisted. Providing extra consultation to businesses during the pandemic also means that staff workloads are increased.","a:1:{i:0;s:16:""Local government"";}",,,,,,Indonesia,, 22732,https://oecd-opsi.org/covid-response/digital-upgrade-of-pes-distance-services/,"Digital upgrade of PES distance services ","Amidst the COVID-19 crisis OAED has developed a fast paced programme of digitally upgrading its services aiming at providing distance services to citizens. OAED has already implemented a wide range programme of digital transformation which includes the following: • Development of web-services in collaboration with the Interoperabiltiy Centre for over 40 services to citizens and businesses aiming at the full digitalisation of submitting and approving claims so we can achieve a unified and direct distance management of all claims (submitted by all parties) • Development of the myOAEDlive app which offers distance digital consultancy services via teleconference. • Use of the Google G Suites for Education app for distance learning and professional training. • Full digitalisation of the hiring, awarding points and selection processes for hourly paid teachers in the Apprenticeship Schools, Institutes of Vocational Training and Vocational Training Centres, the selection process of hourly paid kindergarten teachers in OAED’s Day nurseries as well as the submission and selection processes for candidate students in OAED’s Apprenticeship Schools or students for the Institutes of Vocational Training and Vocational Training Centres. • Taking full advantage of the Unified Digital Portal of the Greek State (www.gov.gr) via which all of the OAED’s digital services are offered • Development and operation within the next few months of the first fully productive app for mobile phones in the Public Sector through which a wide range of the above mentioned services will be offered. ","a:2:{i:0;s:20:""Governance responses"";i:1;s:47:""Public service delivery under new circumstances"";}","This way distance services to both unemployed persons and businesses become even more accessible thus avoiding overcrowding in the local PES offices while offering quicker and easier services to citizens.","Ministry of Labour and Social Affairs Ministry of Digital Governance GOOGLE HELLAS ",,"a:2:{i:0;s:27:""National/Federal government"";i:1;s:14:""Private Sector"";}",http://www.oaed.gr,,innovation@oaed.gr,,,Greece,, 22734,https://oecd-opsi.org/covid-response/2020-programme-of-social-tourism/,"2020 programme of Social Tourism","For Greece tourism is a key pillar of the economy and has suffered a great deal in the new conditions shaped due to the COVID-19 pandemic. Wishing to regulate this critical situation and enable citizens to go on the much needed vacation OAED developed a new programme of Social Tourism* by expanding the number of vouchers to 300.000 for both employees and unemployed persons. Also for the first time there is a subsidy for ferry tickets, the maximum duration of nights is increased, the private contribution in all the hotels is decreased while OAED’s contribution is increased. Additionally regions heavily afflicted such as Evros are boosted providing the opportunity of a 10-night-stay and zero private contribution. This particular programme has been designed to boost the domestic demand in tourism services during a period in which the foreign demand has been dramatically decreased due to the pandemic. * subsidizing the hotel cost for beneficiaries and their family members ","a:2:{i:0;s:20:""Governance responses"";i:1;s:28:""Social effects of the crisis"";}","This programme of Social Tourism* is expanding the number of vouchers to 300.000 for both employees and unemployed persons.","Ministry of Labour and Social Affairs OAED",,"a:1:{i:0;s:27:""National/Federal government"";}",http://www.oaed.gr,,innovation@oaed.gr,,,Greece,, 22736,https://oecd-opsi.org/covid-response/oaed-and-google-hellas-online-training-and-traineeship-in-businesses-aimed-at-developing-the-digit/,"OAED and Google Hellas: online training and traineeship in businesses, aimed at developing the digit","One of the most innovative projects that took place amidst the COVID-19 pandemic is the collaboration between OAED and Google Hellas as members of the National Coalition for Digital Skills and Jobs. Both institutions will take up joint initiatives to effectively address the digital gap in the labour market, the professional reintegration of unemployed persons and the enhancement of digital economy and society. In this framework projects evolving online training and traineeship in businesses aimed at developing the digital skills of unemployed people and their subsequent reintegration into the labour market are developed and implemented. So far 3.400 unemployed persons have benefited by the project and further 1.500 persons are expected to participate. This initiative takes place at a moment when due to the COVID-19 crisis professional reintegration becomes more difficult than before while at the same time digital skills have risen at the top of the required skills in the labour market. Furthermore, having on board the leading company in the digital world enhances the competitive immensely advantage of the skills the beneficiaries will acquire.","a:3:{i:0;s:47:""Public service delivery under new circumstances"";i:1;s:28:""Social effects of the crisis"";i:2;s:26:""Online vocational training"";}","3.400 unemployed persons have benefited by the project and further 1.500 persons are expected to participate","OAED GOOGLE HELLAS ",,"a:2:{i:0;s:27:""National/Federal government"";i:1;s:14:""Private Sector"";}",http://www.oaed.gr,,innovation@oaed.gr,,,Greece,, 23144,https://oecd-opsi.org/covid-response/digital-sandbox-pilot-financial-services-innovation/,"Digital Sandbox Pilot - Financial Services Innovation","The City of London Corporation and the Financial Conduct Authority are collaborating on a Digital Sandbox Pilot to support financial services innovation that responds to the challenges of Covid-19. The pilot trials features in a digital testing environment that support early stage technology development and quicker innovation. The pilot is open to technology solutions that address one of three key challenges exacerbated by Covid-19: preventing fraud and scams, assisting the financial resilience of vulnerable consumers, and improving SME lending. 28 teams were selected to take part in the pilot cohort and develop their proofs of concept, after careful review by an advisory panel comprised of industry experts. The wider global community is invited to register to the platform and observe the development of these solutions, offer mentor support, and provide insight into the extended viability of this innovative ecosystem. A key feature of the pilot is to provide high quality synthetic data assets for developing, testing, and validating technology solutions. The data mirrors real-life scenarios so that participants can refine their prototypes and was compiled and enhanced during an extensive industry-wide DataSprint in 2020. Other key aspects of the virtual environment are an application programming interface (API) marketplace for participants to test interoperability with products already on market, an integrated development environment, a collaboration platform, and an observation deck for the wider public. The pilot launched in October 2020 and participants are using it from November 2020 to February 2021. A series of demonstration days will showcase progress and next steps at its end. ","a:1:{i:0;s:44:""Technology development to support resilience"";}","The Digital Sandbox Pilot is addressing current challenges in financial services innovation, such as delay in validating solutions due to lack of data for testing, and speed of getting to market. It is also intended to address the need for financial services innovation and technological solutions that respond to the challenges businesses and consumers are experiencing right now. Providing access to data and technical support is essential to speed up the development and integration of vital technology solutions. This cannot be achieved without collaboration with the sector. The anticipated impact of the pilot is that by creating this virtual environment for testing and collaboration, the financial services sector will see solutions develop that are closely aligned to current challenges, faster development of early-stage ideas, and solutions that can get to market quicker or integrate sooner because they have the network and validations necessary. The pilot anticipates that in testing this model, it will illustrate the need for a more permanent sandbox platform to anticipate and address future challenges. ","City of London Corporation Financial Conduct Authority ",,"a:2:{i:0;s:16:""Local government"";i:1;s:9:""Regulator"";}",https://www.digitalsandboxpilot.co.uk/,,,,,"United Kingdom",, 23556,https://oecd-opsi.org/covid-response/capacity-management-traffic-light-sign/,"Capacity management traffic light sign","TraffikFlo is a simple to install, easy to use, low cost traffic light to help locations manage capacity limits. We have a retail, restaurant and Caution version that is being used in locations across North America. The sign can be set up anywhere, powered by a power cable or battery pack and is paired using an app or web browser to control the lights. It has been a huge success however we are struggling to reach our target audience. When consumers find out about TraffikFlo we have had some exceptional positive reviews. We are currently running our sign at gas stations, retail stores, COVID testing facilities, hospitals, pharmacies, construction sites and government-controlled locations across North America. Green lets customers know it is safe to enter a location, red asks them to wait.","a:3:{i:0;s:12:""Patient care"";i:1;s:31:""Health and safety of responders"";i:2;s:28:""Social effects of the crisis"";}","Social distancing and capacity control at retail stores and any other location where traffic management is needed while keeping staff at a safe distance from potentially infected people.","Wright XM Inc","We have been running in the market for a few months with very little negative feedback on the design and use. We also have a FOB version which would need additional investment in manufacturing on a large scale.","a:6:{i:0;s:27:""National/Federal government"";i:1;s:25:""Regional/State government"";i:2;s:16:""Local government"";i:3;s:26:""International Organisation"";i:4;s:14:""Private Sector"";i:5;s:24:""Non-Profit/Civil Society"";}",http://traffikflo.com,,info@traffikflo.com,3,,Canada,, 23565,https://oecd-opsi.org/covid-response/open-data-for-covid-19/,"Open data for COVID-19","Open Covid-19 data are available: COVID-19 statistics, laboratory test data, COVID-19 vaccination data, epidemiological data, data sets for test results and other open data.","a:3:{i:0;s:62:""Information and practice sharing (with public and/or internal)"";i:1;s:20:""Governance responses"";i:2;s:48:""Real-time data collection, sharing, and analysis"";}","Open data allows for better understanding and analysis of various different data related to the ongoing COVID-19 crisis and associated government responses.","National Public Health Center State Enterprise Centre of Registers Lithuanian Department of Statistics",,"a:1:{i:0;s:27:""National/Federal government"";}",https://open-data-ls-osp-sdg.hub.arcgis.com/search,https://data.gov.lt/datasets?q=COVID,,,,Lithuania,"Open Data","Digital Transformation|open source" 23568,https://oecd-opsi.org/covid-response/medo-platform-over-150-health-professionals-provide-health-consultations-online/,"MEDO platform – over 150 health professionals provide health consultations online.","MEDO platform – over 150 health professionals provide health consultations online.","a:1:{i:0;s:62:""Information and practice sharing (with public and/or internal)"";}","Taking into account the extraordinary situation that has arisen, when the direct availability of health care professionals is difficult, doctors of various specialties practicing medicine in Lithuania and abroad share their experience and knowledge virtually, free of charge.","Public Institution ""MEDO""",,"a:1:{i:0;s:27:""National/Federal government"";}",https://medo.lt/,,,,,Lithuania,,"Adaptive Action|Digital Transformation|open source" 23571,https://oecd-opsi.org/covid-response/lithuanian-robotics-company-rubedo-designed-a-globally-unique-disinfection-robot-to-combat-covid-19/,"Lithuanian robotics company Rubedo designed a globally unique disinfection robot to combat COVID-19","The Lithuanian robotics company Rubedo designed a globally unique disinfection robot to combat the COVID-19 coronavirus.","a:1:{i:0;s:31:""Health and safety of responders"";}","Rubedos—a Lithuania-based machine vision company working with international partners—has designed an autonomous mobile robot that sprays vapor with a disinfection methot. It eradicates 99.9 % of bacteria, viruses, and fungi, including SARS-CoV-2. The room becomes virtually sterile. Additionally, the solution is equipped with the Rubedos VIPER visual perception system so the machine can detect people and avoid spraying disinfection directly at them.",Rubedo,,"a:1:{i:0;s:14:""Private Sector"";}",https://www.rubedos.com,,,,,Lithuania,,"Adaptive Action" 23778,https://oecd-opsi.org/covid-response/practical-guidance-for-fiscal-transparency-in-emergency-relief-and-response/,"Practical guidance for fiscal transparency in emergency relief and response.","The Global Initiative for Budget Transparency GIFT network with support from the OGP Multi-Donor Trust Fund has created a practical guide to help governments identify the data sets and data fields that should be collected for internal processes and disclosed to ensure transparency is embedded in their COVID-19 policy response and relief packages. Learn more about our guide: http://www.fiscaltransparency.net/documents/GuideforFiscalDataCOVIDV_1_1_0.pdf ","a:6:{i:0;s:62:""Information and practice sharing (with public and/or internal)"";i:1;s:36:""Resource management and mobilisation"";i:2;s:20:""Governance responses"";i:3;s:48:""Real-time data collection, sharing, and analysis"";i:4;s:47:""Public service delivery under new circumstances"";i:5;s:28:""Social effects of the crisis"";}","Fiscal Data for Emergency Response: A Guide for COVID-19 has been developed to support practitioners in identifying the datasets and data fields that are required in the processes of informed internal decision-making and transparent disclosure of information related to emergency responses. By simplifying identification, we hope to contribute to a better financial management data architecture, facilitating the process of collecting, organizing, and publishing such data in a way that enables internal and external reuse, in this regard, the guide also contributes to: -Ministries of Finance (or equivalent): to support the development of a more robust data architecture, as well as to assist in the process of identifying what data to publish to enable transparency and oversight. -Civil society/advocacy groups: to simplify the process of prioritizing data needs for monitoring, analysis, and engagement. -Oversight institutions: to contribute to the task of identifying data sources needed to develop various analyses, monitoring, and auditing. This guide is also a reality check: Unfortunately, we must recognize that this is not the only emergency the world faces today or will face in the future, especially considering the effects of climate change, therefore, we must work on building the data architecture that will allow us to react quickly, efficiently and transparently, and without compromising achievements in sustainable development and equality. ","GIFT’s Guide was supported by the Open Government Partnership (OGP) Multi-Donor Trust Fund managed by the World Bank. The co-creation process of the Guide involved: ● Asociación Civil por la Igualdad y la Justicia (ACIJ) ● Ministry of Economy- ●Inesc ● AfroLeadership, ● Observatorio del Gasto Fiscal ● Ministry of Finance ● Laboratorio Colaborativo de Innovación Pública, Innovaap UCR ● Observatorio Ciudadano de Transparencia Fiscal ● Institute of Public Finance ●Foundation ●National Campaign o",,"a:5:{i:0;s:27:""National/Federal government"";i:1;s:25:""Regional/State government"";i:2;s:16:""Local government"";i:3;s:26:""International Organisation"";i:4;s:24:""Non-Profit/Civil Society"";}",http://www.fiscaltransparency.net/documents/GuideforFiscalDataCOVIDV_1_1_0.pdf,"http://www.fiscaltransparency.net ",aura@fiscaltransparency.net,,,"United States",, 25205,https://oecd-opsi.org/covid-response/d-c-marijuana-activists-stage-joints-for-jabs-to-promote-vaccines/,"D.C. marijuana activists stage 'Joints for Jabs' to promote vaccines","""Joints for Jabs,"" a weed giveaway by a local advocacy organization to encourage residents to get vaccinated and lobby their council members to reform the city's marijuana laws.","a:1:{i:0;s:12:""Vaccinations"";}","""There are too many people denying science when it comes to the vaccines, and we want to say if you believe that cannabis is scientifically proven to be safe, then you also have to believe that the vaccine is safe because it too has been scientifically proven to be safe using clinical trials,"" said activist Adam Eidinger.","D.C. Marijuana Justice",,"a:1:{i:0;s:24:""Non-Profit/Civil Society"";}",https://www.reuters.com/business/healthcare-pharmaceuticals/dc-marijuana-activists-stage-joints-jabs-promote-vaccines-2021-04-20/,,,,,"United States",, 25207,https://oecd-opsi.org/covid-response/lottery-for-vaccine-recipients/,"Lottery for vaccine recipients","A lottery offering those who have received at least one dose of a COVID-19 vaccine a chance to win $1m or a a four year full-ride scholarship to state colleges or universities for those between 12 and 17. Each week for five weeks, five winners will be drawn for both categories. ","a:1:{i:0;s:12:""Vaccinations"";}","The initiative is aimed to help raise awareness of the vaccine roll-out and encourage people to get vaccinated. Shortly after the announcement of the lottery, state officials saw the highest vaccination day in three weeks and vaccinations for residents ages 30 to 74 spiked by 6 percent after weeks of steady decline. ","Ohio Health Department",,"a:1:{i:0;s:25:""Regional/State government"";}",https://www.nbcnews.com/news/us-news/ohio-sees-boost-shots-after-it-announces-1-million-vaccination-n1267648,,,,,"United States",, 25209,https://oecd-opsi.org/covid-response/west-virginia-offers-100-savings-bonds-to-people-16-to-35-who-get-vaccinated/,"West Virginia offers $100 savings bonds to people 16 to 35 who get vaccinated","West Virginians between the ages of 16 and 35 who get the Covid-19 vaccine will receive a $100 savings bond. People who are in the incentive age range who have already been vaccinated will also receive a $100 savings bond.","a:1:{i:0;s:12:""Vaccinations"";}","The goal is to get more than 70 percent of West Virginia's eligible population vaccinated, which would be doable if 80 percent of the population between the ages of 16 and 35 got the shots. The younger population is not taking up the vaccination as much as needed as yet.","Government of West Virginia",,"a:1:{i:0;s:25:""Regional/State government"";}",https://www.nbcnews.com/news/us-news/west-virginia-offers-100-savings-bonds-people-16-35-who-n1265500,,,,,"United States",, 25211,https://oecd-opsi.org/covid-response/new-york-will-offer-vaccines-at-some-subway-stops-through-a-pilot-program/,"New York will offer vaccines at some subway stops through a pilot program","Officials in New York trying to boost a flagging vaccination campaign set up temporary walk-in vaccination sites at eight subway and train stations. People vaccinated at the rail and subway locations can get a free seven-day MetroCard or two free one-way tickets for the Long Island Rail Road or Metro-North. The programme is a pilot and may be extended.","a:1:{i:0;s:12:""Vaccinations"";}","To increase uptake of the COVID-19 vaccination.","New York State Government",,"a:1:{i:0;s:25:""Regional/State government"";}",https://www.nytimes.com/2021/05/10/nyregion/nyc-vaccine-subway.html,,,,,"United States",, 25213,https://oecd-opsi.org/covid-response/free-tickets-to-nyc-attractions-for-vaccine-recipients/,"Free tickets to NYC attractions for vaccine recipients","New Yorkers who haven't gotten their vaccines are being offered free tickets to about a dozen NYC institutions and attractions if they go get their shot. People who got their vaccines would get free tickets and deals to the New York Aquarium, the New York Botanical Garden, The Brooklyn Botanic Garden, the Bronx Zoo, membership to the Public Theater, tickets to Lincoln Center, the Brooklyn Cyclones, the New York City Football Club and the NYC Ferry. ","a:1:{i:0;s:12:""Vaccinations"";}","To encourage uptake of the COVID-19 vaccines.","New York city government",,"a:1:{i:0;s:16:""Local government"";}",https://www.timeout.com/newyork/news/you-can-now-get-free-tickets-to-nyc-attractions-if-you-get-your-vaccine-051021,,,,,"United States",, 25215,https://oecd-opsi.org/covid-response/new-jersey-shot-and-a-beer-program-offers-free-beer-to-those-who-get-covid-19-vaccine/,"New Jersey 'Shot and a Beer' program offers free beer to those who get Covid-19 vaccine","The state of New Jersey introduced a new program offering a free beer to those who get a Covid-19 vaccine during May 2021. The New Jersey Gov. Phil Murphy announced on Twitter that the state was teaming up with over a dozen breweries for the “Shot and a Beer” project. “We’re launching our ‘Shot and a Beer’ program to encourage eligible New Jerseyans ages 21+ to get vaccinated,” Murphy said. “Any New Jerseyan who gets their first vaccine dose in the month of May and takes their vaccination card to a participating brewery will receive a free beer.”","a:1:{i:0;s:12:""Vaccinations"";}","To increase the uptake of the COVID-19 vaccines.","New Jersey State Government",,"a:1:{i:0;s:25:""Regional/State government"";}",https://www.nbcnews.com/news/us-news/new-jersey-shot-beer-program-offers-free-beer-those-who-n1266170,,,,,"United States",, 26457,https://oecd-opsi.org/covid-response/spring-batch-karp-rabin-how-crispr-cas9-works/,"Spring Batch + Karp Rabin = how Crispr Cas9 works","to have an informatic model for drug discovery based on an open source Java framework and a String pattern search agorithm An informatic Model For DNA damage repair: spring batch + Karp Rabin = How CRISPR Cas 9 Works to fight #COVID19 and many other diseases please visit https://thecrisprcas9model.blogspot.com/2021/08/spring-batch-karp-rabin-how-crispr-cas.html?spref=tw","a:1:{i:0;s:14:""drug discovery"";}","to have drugs for all kind of diseases we know DNA pattern causing them","VMware Tanzu ","bioinformaticians and Java architect to work together","a:1:{i:0;s:26:""International Organisation"";}",https://thecrisprcas9model.blogspot.com/2021/08/spring-batch-karp-rabin-how-crispr-cas.html,https://gitee.com/didipostman/CrisprCas9,didipostman77@gmail.com,,,Tunisia,, 26459,https://oecd-opsi.org/covid-response/trial-of-incentives-to-test-impact-on-vaccine-take-up/,"Trial of incentives to test impact on vaccine take-up","A group of researchers, led by Erik Wengström from Lund University, are offering their own incentives to a small group in order to test if this affects vaccine uptake. In the study, around 8,000 participants were given one of four different incentives. As well as the financial incentive of 200 kronor paid in the form of a gift card, the methods for the other three groups were: information about the vaccines; asking participants to come up with an argument in favour of getting vaccinated; and listing people in their own life they would be protecting by getting vaccinated, while there was also a control group not given any of this methods. Although the 200 kronor reward is not especially high (roughly the cost of a standard doctor’s visit in Sweden, though vaccinations against Covid-19 are free), Wengström explained to Sveriges Radio, “If it’s a high amount it can be hard to claim it is voluntary to get vaccinated; some could say it is coercive.” The results of the research, which will look at both the stated intention to get vaccinated among the different groups as well as the actual vaccine uptake, are expected in the autumn.","a:1:{i:0;s:12:""Vaccinations"";}","To test the effect of incentives on the uptake of vaccinations.","Lund University",,"a:1:{i:0;s:24:""Non-Profit/Civil Society"";}",https://www.thelocal.se/20210729/people-to-be-paid-for-getting-covid-19-vaccine-in-swedish-study/,,,,,Sweden,, 26461,https://oecd-opsi.org/covid-response/singapore-announces-separate-covid-rules-for-people-who-are-vaccinated/,"Singapore announces separate Covid rules for people who are vaccinated","Singapore is introducing differentiated Covid measures for dining in as new cases continue to rise. Only fully vaccinated individuals and people who have recovered from Covid-19 will be able to dine in in groups of five without taking Covid tests when the new rules kick in on July 19. Unvaccinated people have to take antigen rapid tests to join in groups of five for meals. Dining in will otherwise be limited to groups of two. ","a:1:{i:0;s:12:""Vaccinations"";}","To help control the spread of the disease.",,,"a:1:{i:0;s:27:""National/Federal government"";}",https://www.cnbc.com/amp/2021/07/16/covid-singapore-to-introduce-different-rules-for-vaccinated-people.html,,,,,Singapore,, 31535,https://oecd-opsi.org/covid-response/reporting-analysis-of-business-data/,"Reporting analysis of Business Data","Academic Research in Healtcare data could help people to know better how expertises in several working teams are managing the information technologies and scientific results that are very important to conduct new empirical experiments and study new skills for increasing the professional figures.","a:10:{i:0;s:12:""Patient care"";i:1;s:31:""Health and safety of responders"";i:2;s:62:""Information and practice sharing (with public and/or internal)"";i:3;s:36:""Resource management and mobilisation"";i:4;s:20:""Governance responses"";i:5;s:48:""Real-time data collection, sharing, and analysis"";i:6;s:47:""Public service delivery under new circumstances"";i:7;s:23:""Crowdsourcing solutions"";i:8;s:28:""Social effects of the crisis"";i:9;s:12:""Vaccinations"";}","To devolop major expertise in analysis od big data and more training related to the knowledge of the clinical environment of patients and thinking about forecasting and how much the perspectives are efficiently approved by everyone in the Scientific Communities.","More Departments of one City","It is important to take care of results we had collected and try to improve them all together","a:6:{i:0;s:27:""National/Federal government"";i:1;s:25:""Regional/State government"";i:2;s:16:""Local government"";i:3;s:26:""International Organisation"";i:4;s:14:""Private Sector"";i:5;s:24:""Non-Profit/Civil Society"";}",,,,,,Italy,, 37013,https://oecd-opsi.org/covid-response/shifting-towards-data-governance-based-healthcare-systems/,"Shifting towards Data Governance based Healthcare Systems","Covid-pandemic has had an unprecedented impact on health systems across countries. Both public and private healthcare sectors had struggled and are still struggling to respond to the impact of the pandemic. The struggle is to adopt diverse healthcare responses in terms of cutting-edge technological tools and innovations in the areas of public health, medicine and wellness to take prompt decisions to address the after-effect of the pandemic. In such scenario, digital health has emerged as a solution for healthcare challenges. It encompasses areas like wearable technology, telehealth and telemedicine, mobile health, health information technology, and personalized medicine. However, revisiting and reopening the realm of ‘digital health’ in the policy and public discourse is an emerging concern. As the healthcare world becomes increasingly digitized, care and service providers rely more on data to drive their decision-making. This has made data governance in healthcare a growing interest as health information becomes an essential tool for diagnosis, treatment planning and after-care. ","a:3:{i:0;s:12:""Patient care"";i:1;s:62:""Information and practice sharing (with public and/or internal)"";i:2;s:20:""Governance responses"";}","Prioritizing Digital Health: Key Focus Areas Digital health has evolved rapidly since its inception. In India, healthcare data governance is relatively a new concept in comparison to the west. The Ministry of Health and other public agencies are working hard in developing policies and regulations to ensure the safe and secure use of healthcare data. The digital health concerns under India’s G20 priorities focus on a safe and secure digital ecosystem to manage the handling, storing and sharing of real-time patient data 24x7 across hospitals and healthcare institutions to the next level with clearly defined policies and procedures. The NDHM (National Digital Health Mission) aims to create a national digital health ecosystem, which includes a personal health ID for every citizen, a digital repository of health records, and a federated health data architecture to enable secure sharing of data among different stakeholders. The pandemic has taught both the developed and developing economies across the globe that we live in an interdependent world. The existing challenges in health systems are to explore the potential of the enormous amount of personal patient data available with various health agencies. Their collection, storage, analysis and security will help a populous country like India to focus on long-term measures to build a resilient health governance system to prevent, prepare and respond to future health-related challenges along with maintaining essential health services. India’s prioritisation of digital health under its G20 presidency is pressing the use of cutting-edge digital tools for healthcare with a more specialized and efficient oversight system to spot irregularities and opportunities in real-time fitting well within the data governance plan. This requires efficient and intentional movement of data throughout a healthcare system. ","India's G20 Presidency Government of Inda Health Track Working Group Ministry of Health","India's G20 presidency provides an opportunity to promote their adoption on a global scale. With effective policies, procedures, and technology, healthcare data can be used to improve patient outcomes and drive innovation in healthcare. The policy and response concern is to look into the cost, security and data privacy issues related to cloud-based health governance systems (Shelton, 2019). The priorities under health for India under the G20 presidency are very much concerned to develop a broad public policy consensus to increase focus on artificial intelligence, robotics, big data tools and analytics to cement and strengthen India’s new digital health governance system. ","a:1:{i:0;s:27:""National/Federal government"";}",,,nairdevcom@gmail.com,,1,India,,