General Information
Project description
Government agencies around the world struggle to retain frontline workers, as high job demands and low job resources contribute to persistently high rates of employee burnout. Although four decades of research have documented the predictors and potential costs of frontline worker burnout, we have limited causal evidence on strategies that reduce it. In this article, we report on a multicity field experiment (n = 536) aimed at increasing perceived social support and affirming belonging among 911 dispatchers.
Detailed information
Final report: Is there a final report presenting the results and conclusions of this project?
Final report
Who is behind the project?
Project status:
Completed
Methods
What is the project about?
Date published:
23 January 2023