General Information
Project description
This study focused on switching in payment accounts and mortgages, exploring the reasons why consumers do not switch and possible behavioural remedies.
Detailed information
Final report: Is there a final report presenting the results and conclusions of this project?
Yes
Final report
Who is behind the project?
Institution:
European Commission
Team:
JRC Competence Centre on Behavioural Insights
Project status:
Completed
Methods
Methodology:
Experiment, Lab Experiment
Could you self-grade the strength of the evidence generated by this study?:
7
What is the project about?
Policy area(s):
Consumer policy, Finance
Topic(s):
Administrative burden, Consumption- Purchase behaviour, Decision-making
Date published:
14 December 2021