General Information
Project description
In June 2016, Oxera and the Nuffield Centre for Experimental Social Sciences (CESS) published the results of an experiment testing the effectiveness of different ‘prompts’ in encouraging consumers to shop around. The study, commissioned by the UK Financial Conduct Authority (FCA), found that personalised messages were the most effective in stimulating product comparisons, while generic messaging appealing to social norms also had a significant impact.
Detailed information
Final report: Is there a final report presenting the results and conclusions of this project?
Final report
Additional information
United Kingdom
London
Who is behind the project?
Project status:
Completed
Methods
What is the project about?
Date published:
10 December 2021