Skip to content
An official website of the OECD. Find out more
Created by the Public Governance Directorate

This website was created by the OECD Observatory of Public Sector Innovation (OPSI), part of the OECD Public Governance Directorate (GOV).

How to validate authenticity

Validation that this is an official OECD website can be found on the Innovative Government page of the corporate OECD website.

Reminder: Don’t Lose Your SNAP Benefits

General Information

Project description

The NYC Behavioral Design Team provided an additional reminder to Supplemental Nutrition Assistance Program (SNAP) clients that they would lose their benefits if they did not complete the SNAP recertification process. Highlighting the consequences and including attention-grabbing icons made this NYC BDT supplemental SNAP recertification notice more salient and actionable for clients.

Detailed information

Final report: Is there a final report presenting the results and conclusions of this project?

Yes

Final report

Pre-analysis plan: Is there a pre-analysis plan associated with this registration?

No

How hypothesis was tested

A randomized control trial

Additional information

<h3>Does a third party implement the intervention or is this a collaboration with another team?</h3><div class="csp"><p>New York City’s Human Resource Administration (HRA)</p> </div>

Who is behind the project?

Institution: NYC Mayorship
Team: The NYC Behavioral Design Team - ideas42

Project status:

Completed

Methods

Methodology: Experiment, Field Experiment
Could you self-grade the strength of the evidence generated by this study?: 1
Start date: 11/01/2019

What is the project about?

Policy area(s): Health, Social Welfare
Topic(s):
Behavioural tool(s): Checklists, Framing, Reminders

Date published:

25 June 2021

Comments are closed.