Reminder: Don’t Lose Your SNAP Benefits - Observatory of Public Sector Innovation

Skip to content

An official website of the OECD. Find out more

Log In | Register |

Created by the Public Governance Directorate

This website was created by the OECD Observatory of Public Sector Innovation (OPSI), part of the OECD Public Governance Directorate (GOV).

How to validate authenticity

Validation that this is an official OECD website can be found on the Innovative Government page of the corporate OECD website.

About
- European Commission Collaboration
  Working in partnership with the European Commission, including through its Horizon 2020 programme, to achieve priorities in leading public sector innovation.
- Artificial Intelligence in the Public Sector
  Exploring how governments can seize the potential of AI for public sector transformation while mitigating risks and strengthening public trust.
- Innovation Portfolios
  Taking a portfolio approach to innovation using OPSI's Innovation Facets Model.
- Anticipatory Innovation
  Anticipating future changes and developing and testing new approaches with and for governments and partners.
- Cross-Border Government Innovation
  Exploring innovative approaches for government collaboration across national and jurisdictional borders.
- Behavioural Insights
  Researching the use of behavioural science in policy-making, from behavioural drivers and barriers to systematically challenging assumptions and testing new interventions.
- Innovation Declaration
- Innovation Management
- Innovation Trends
- Innovative Capacity
- Mission-Oriented Innovation
- Systems Approaches
- Toolkit Navigator
  Putting innovation theory into practice. A compendium of toolkits for public sector innovation and transformation.
- Case Study Library
  Explore hundreds of public sector case studies from around the world and all levels of government.
- Portfolio Exploration Tool
  A free self-assessment tool to determine your team’s or organisation’s capability to innovate.
- Anticipatory Innovation Resource (AIR)
- Innovation Declaration
- BI Knowledge Hub
  Discover Behavioural Insights (BI) projects and units from around the globe. Add or pre-register your unit or project and uncover key insights into what works.
- Portfolio Exploration Workshop
- COVID-19 Response Tracker
- Publications
Blog
Events
Get Involved
Contact

General Information

Project description

The NYC Behavioral Design Team provided an additional reminder to Supplemental Nutrition Assistance Program (SNAP) clients that they would lose their benefits if they did not complete the SNAP recertification process. Highlighting the consequences and including attention-grabbing icons made this NYC BDT supplemental SNAP recertification notice more salient and actionable for clients.

Detailed information

Final report: Is there a final report presenting the results and conclusions of this project?

Yes

Final report

See the final report

Pre-analysis plan: Is there a pre-analysis plan associated with this registration?

No

How hypothesis was tested

A randomized control trial

Additional information

<h3>Does a third party implement the intervention or is this a collaboration with another team?</h3><div class="csp"><p>New York City’s Human Resource Administration (HRA)</p> </div>

United States

NYC

Who is behind the project?

Institution: NYC Mayorship

Team: The NYC Behavioral Design Team - ideas42

Project status:

Completed

Methods

Methodology: Experiment, Field Experiment

Could you self-grade the strength of the evidence generated by this study?: 1

Start date: 11/01/2019

What is the project about?

Policy area(s): Health, Social Welfare

Topic(s):

Behavioural tool(s): Checklists, Framing, Reminders

Date published:

25 June 2021

Comments are closed.