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Created by the Public Governance Directorate

This website was created by the OECD Observatory of Public Sector Innovation (OPSI), part of the OECD Public Governance Directorate (GOV).

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Around the world, governments are adapting to a rapidly evolving policy environment shaped by new technologies, rising citizen expectations and complex social and economic pressures. These changes demand more than good intentions or strong policy design on paper; they require deep understanding of how people actually experience government in their everyday lives.  That’s why more than 180 delegates from 44 countries came together in Paris for the 9th meeting of the Behavioural Research in…