How do you know why, when and how you should use a particular tool to get the best results? I’m working on the development of an Innovation Toolkit for public servants and I want to hear from you about how you choose between methods, and what information you need when you are using a new approach. Why an innovation toolkit? The work of public servants is changing. Traditional methods no longer guarantee the same results...
Posts on Innovation Tools & Resources
Following from its origins in the private sector, Lean has evolved into a quality and operational improvement philosophy based on improving customer experience, outcomes and efficiency. The Government of Canada is including a range of Lean methodologies aimed at streamlining business processes in people management, corporate activities and the delivery of grants and contributions.