General Information
Project description
The Health Quality & Safety Commission (‘the
Commission’) uses data from the National Adult
Inpatient Experience Survey to understand patient
experience and evaluate quality of patient care in
hospitals. Two questions (See Appendix 1A) pertaining to
patients’ understanding of medication side-effects and
condition management have consistently received low
scores on the survey every quarter. Ogilvy conducted
Phase 1 of ‘Raising the Bar’ research for the Commission,
investigating these two low scoring questions and
recommends interventions in this report. These low-cost
interventions, referred to as nudges, were developed to
improve these areas
Detailed information
Final report: Is there a final report presenting the results and conclusions of this project?
Yes
Final report
Pre-analysis plan: Is there a pre-analysis plan associated with this registration?
No
New Zealand
Wellington
Who is behind the project?
Institution:
Health Quality Commission New Zealand
Team:
Health Quality & Safety Commission New Zealand
Project status:
Completed
Methods
Methodology:
Survey
Could you self-grade the strength of the evidence generated by this study?:
1
Start date:
10/01/2018
What is the project about?
Policy area(s):
Health, Medication
Topic(s):
Attendance, Consumption- Purchase behaviour, Decision-making, Services Uptake
Behavioural tool(s):
Behavioural Diagnostic, Personalization, Planning, Prompts, Providing clear information
Date published:
17 January 2022