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Created by the Public Governance Directorate

This website was created by the OECD Observatory of Public Sector Innovation (OPSI), part of the OECD Public Governance Directorate (GOV).

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“We create and re-create narratives throughout our lives to make sense of what happened, to process experience, to interpret and reinterpret our view of the world as life unfolds. I believe that beautiful and difficult process is what it is to be human.” Lauren Oakes For me, significant transitions in life prompt such introspection and recreation of narratives – to reflect on key moments that have shaped who I am and how I think. Recently,...
Much of what the public sector seeks to do through innovation aims at making life simpler for citizens: adapting to evolving needs while also improving agility in the design and delivery of programs and services. Over the course of the past year in particular, governments have been relying heavily on adaptive innovation and agile approaches to respond to the rapidly changing needs of society. On 8 June 2021, OPSI, with the support of the EU...