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Created by the Public Governance Directorate

This website was created by the OECD Observatory of Public Sector Innovation (OPSI), part of the OECD Public Governance Directorate (GOV).

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Governments today are operating in a period of rapid and profound change. Technological advances, increasingly complex policy challenges, fiscal pressures and rising citizen expectations place growing demands on public institutions. Yet, many governments are struggling to adapt, reform and deliver at the required pace and scale. In response, governments are increasingly exploring new ways to improve how they design policies, deliver services and create public value. Artificial intelligence (AI)…