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This website was created by the OECD Observatory of Public Sector Innovation (OPSI), part of the OECD Public Governance Directorate (GOV).

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Education non-stop (Integrated education response Serbia)


Innovative response

From the Day 1 of the declared State of Emergency and until the end of school year, schools in Serbia were/are closed. However, the classes for all elementary and high school students continued through distance learning. Classes are broadcast on national RTS2 and RTS3 channels, and are available on the RTS Planet platform. Remote teaching in national minority languages is broadcast on RTV, as well as on the channel’s online platform. In the first 2 weeks, RTS teams have recorded over 1,200 classes, RTS Planet app has received over 300,000 new users. Together with Telecom, Vip Mobile and Telenor, we provided all users of mobile internet with free internet access to this platform, so that students can attend classes via mobile phones and tablets free of charge.
This is just one educational segment - we have also created a unique place “Raspored nastave” (online classes schedule) where all students and parents can access class schedules, shortcuts to specific classes, as well as online learning tools and tutorials. The Viber Community “My School” has also been created, where parents and students receive notifications on a daily basis. The community consists of nearly 120,000 members. In addition to this, Tesla EDU platform for online education has been created, with more than 68,000 students taking self-assessment test for 8th graders.

Specific issues addressed and anticipated impact

The solution was created so that the children could continue with their schooling in order to successfully complete their school year.

Organisations/institutions involved

Office of the IT and eGovernment, Serbia
Ministry of Education, Republic of Serbia
Government of the Republic of Serbia

Issues being addressed:

  • Information and practice sharing (with public and/or internal)
  • Resource management and mobilisation
  • Governance responses
  • Public service delivery under new circumstances
  • Social effects of the crisis

Response contact:

[email protected]

Response tags:



Date Submitted:

18 May 2020