Task Type: Problem solving

A mashup of the original Business Model Canvas with lean startup methodology built in, this canvas is intended for social entrepreneurs to validate their offering, prioritise what to develop, and message the offering. This could also be used by a government service provider. The website includes a checklist to evaluate whether you will likely find value in using the canvas.

Features: Interactive diagnostic

This resource describes open government good practices and presents them to encourage further adoption and innovation. The publisher's goal is to help government reformers and civil society partners in improving the quality and output of co-creation processes across the Open Government Partnership (OGP). The resource was created to aid OGP partners but is applicable to others interested in open government. The Toolkit contains content organised in a Question & Answer format, a matrix of…

Features: Checklist, Examples or Cases, Glossary

This guidance contains 13 implementation plans laying out practical ways to address corruption. It is divided into 6 issue areas, each with an overview of the problem as well as solutions. The plans emerged from “Smarter Crowdsourcing Anti-Corruption” (2017). The Smarter Crowdsourcing method is an agile process, which begins with problem definition followed by online sourcing of global expertise to surface innovative ideas and then turns them into practical implementation plans. This…

Features: Examples or Cases

The National Centre for Public Sector Innovation in Denmark has developed this guide to help public sector workplaces share their own innovations and reuse others. It is relevant for anyone who wants to collaborate on spreading an innovation from one context to another. The guide consists of six steps with recommended actions to take and associated tools that help structure the dialogue throughout the process.

Features: Guiding framework

The OGP Toolbox is a collaborative platform that gathers digital tools developed and used throughout the world by organizations to improve democracy and promote transparency, participation and collaboration. It is designed as a social network and includes use cases and tool "collections," technical criteria informed by the community and recommendations based on the experience of users that have already implemented existing solutions. The goals of the publisher and platform are to: - allow actors…

Features: Examples or Cases

This is one of the first collections of user experience methods. It describes and analyses user experience design methods by costs expended, time required, resources required, expertise required, and quality of data.

Features: Guiding framework

This field guide introduces human-centred design as an approach to addressing challenges related to community demand for services (specifically immunization services, but it could be applied to others). This Field Guide exists to help investigate, understand and respond to challenges of demand. It draws on insights from behavioural science and employs human-centred methods to improve immunization outcomes. Includes a 170 page field manual, process map, and workbook with tools. Its process…

Features: Facilitators guide, Guiding framework, Techniques, Tips&Tricks

Pixar’s Rules of Storytelling provide guidance on developing and telling a good story, an important skill for building consensus around a new idea or project.

Features: Techniques

These guides, created by the Government Laboratory, systematize the best experiences and learning generated by servers and public institutions in recent years. These tools of support and permanent consultation, are designed so that the different organisms of the State can develop innovation processes with a view from the user, that allows to generate services and solutions more connected with their needs. There are two options: Contests and Projects.

Features: Guiding framework

This resource provides guidance on four criteria/factors (Specific Problem, Defined action, Clear Data Product, Accessible data) the publisher has found to be helpful for public sector organisations considering running a data analytics project. It also contains information on privacy impact assessments and research ethics.

Features: Techniques