Toolkit Navigator

This toolkit is designed to help governments implement the OECD Recommendation on Digital Government Strategies. By comparing good practices across OECD countries, this site guides decision-makers in using digital technologies to encourage innovation, transparency and efficiency in the public sector. The toolkit is composed of 12 principles to support the development and implementation of digital government strategies that bring governments closer to citizens and businesses, good practices and…

Features: Checklist, Examples or Cases, Guiding framework

The Office of the High Commissioner for Human Rights (OHCHR) created the "Share, Learn, Innovate!" toolkit to present methods, tools and technologies to enhance knowledge sharing. The toolkit acknowledges multiple experiences and perspectives and aims to be a catalyst for action. It collects the explicit knowledge of the organization, making it accessible, while simultaneously connecting tacit knowledge that is not codified but grounded in the experiences of practitioners. The Share, learn,…

Features: Examples or Cases, Facilitators guide, Tips&Tricks

Translating global sustainable development goals into concrete actions for systemic change remains one of the greatest challenges of our times, requiring changes in the structures of the sociotechnical systems that define our world. Value Network Mapping helps in getting a grip on the structure of these sub-systems and enables users to identify together intervention points that make sustainability transitions happen. The method helps users co-create such changes, while balancing individual needs…

Features: Examples or Cases, Glossary, Guiding framework, Tips&Tricks, Video guidance

The OECD-OPSI Innovation Playbook offers an accessible, actionable and user-centred instrument to translate the OECD Declaration on Public Sector Innovation into practical guidance on how its principles can be applied to solve public sector challenges. The Innovation Playbook offers an entry point to help governments identify where they can build and leverage innovative capacities to solve present and emerging challenges. Intended for top officials and middle-managers, it helps users assess and…

Features: Examples or Cases, Facilitators guide, Tips&Tricks, Video guidance

The Collective Intelligence Design Playbook, created by Nesta, offers a wide range of tools, tactics and methods to engage collective intelligence to solve societal challenges. Through practical instructions and case studies, the Playbook presents ways to orchestrate diverse groups of people, data and technology. It is designed to be applied by teams or groups and features an introduction to help users understand the scope and potential of collective intelligence, practical guidance to sustain…

Features: Examples or Cases, Facilitators guide, Peer-reviewed literature repository, Techniques, Video guidance

The Danish Design Center created the Ecosystem Mapping tool to help users get an overview of their project stakeholders and potential participants and analyse the motivations, resources and capabilities, that will become valuable for the overall ecosystem. Through its application, users can map all actors (partners, collaborators, contractors, external stakeholders, etc.) in a given ecosystem in order to accomplish its mission. The tool provides users with "Question Cards" to confirm identified…

Features: Facilitators guide

The Australian Public Service (APS) Framework for Engagement and Participation provides guidance, principles, and links to interactive tools that support public servants and managers to adopt and improve the participation and engagement of stakeholders and citizens as ways to earn trust and overcome complexity in dealing with society's challenges in the 21st century. Public servants and managers are invited to subscribe to the principles that underpin this vision and actively use this toolkit…

Features: Examples or Cases, Guiding framework

The UserCentriCities (UCC) Service Design toolkit is a curation of handbooks and tools to support the adoption of a user-centric approach in the design of digital public services. Compiled in collaboration with OECD OPSI Toolkit Navigator, it collects the most relevant tools and methods for cities, regions, and municipalities to use. It contains methods and handbooks developed and utilised by the UserCentriCities partner cities and regions network in their own user centric service development,…

Features: Examples or Cases, Video guidance

The resource authors define responsible tech as applying an ethical approach when developing, using and distributing new technology in a way that contributes to an environmentally, socially and economically sustainable society. The Responsible Tech: Self-Assessment Tool is an online tool that takes users through a series of structured questions in order to enhance a responsible approach to tech development work. The tool can be used in the intervention, development and distribution of new…

Features: Glossary, Interactive diagnostic, Tips&Tricks

The Anticipatory Innovation Starter Kit (AISK) offers a step-by-step approach to access a set of methodologies and tools to solve organisational challenges in the area of anticipatory innovation governance. Developed by the Experimentation Lab for Public Administration (LabX), part of the Administrative Modernisation Agency (AMA) in Portugal, the starter kit intends to be an actionable tool to envisage and anticipate changes in public sector organisations. Users start in a "Pool of Problems"…

Features: Facilitators guide, Glossary