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Created by the Public Governance Directorate

This website was created by the OECD Observatory of Public Sector Innovation (OPSI), part of the OECD Public Governance Directorate (GOV).

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This Handbook for Working Innovatively in Public Administration guides you through the different phases of an innovation process. It contains templates and working documents tailored to the needs of public administrations. They explain various innovation methods, describe what is needed to apply these methods, detail how to actually implement these methods, and highlight what results can be expected. From preparation and team building, to research and brainstorming, to the development and testing of suitable solutions, the book offers a step-by-step guide on how to work in a way that is both impact- and evidence-based. The book provides the necessary basics for developing results-oriented, needs-based public innovations, regardless of whether these innovations are visible products and services or invisible structures and processes. The necessary tools contain enough explanation to enable people who work in public organisations to carry out innovation processes independently and without external help.

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