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Angela Hanson

15 May 2019

Repayable Finance for Innovation in Public Services: The Innovate to Save Playbook

Innovation Toolkit
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Kevin Richman

7 March 2019

Australia’s BizLab Human Centered Design Curriculum

Australia’s BizLab, within the Department of Industry, Innovation, and Science, was established in 2016 and launched BizLab Academy in 2018. The goal of the academy is to teach Human Centred Design (HCD) to department employees,…
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Angela Hanson

20 February 2019

Australia Digital Transformation Toolkit

Innovation Toolkit
This resource provides South Australian Government organisations with guidance on the development and format of their digital strategies, which they distinguish separately from an information and communications technology (ICT) strategy. The toolkit contains guidance on…
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Angela Hanson

20 February 2019

Data Playbook Beta

Innovation Toolkit
The resource was developed for IFRC and National Societies to develop their literacy around data, but it could easily be applied to other organisations. It aims to promote responsible data use and develop data readiness.…
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Angela Hanson

20 February 2019

US Public Participation Playbook

Innovation Toolkit
The U.S. Public Participation Playbook is a resource for government managers to evaluate and build better services through public participation using best practices and performance metrics. Based on discussions with US Federal Government managers and…
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Angela Hanson

20 February 2019

USDS Playbook

Innovation Toolkit
A playbook of 13 key “plays” drawn from successful practices from the private sector and government that the publisher believes, if followed together, will help governments build effective digital services.
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