Australia’s BizLab Human Centered Design Curriculum
Australia’s BizLab, within the Department of Industry, Science, Energy, and Resources was established in 2016 and launched BizLab Academy in 2018. The goal of the academy is to teach Human Centred Design (HCD) to department…
Data Playbook Beta
The resource was developed for IFRC and National Societies to develop their literacy around data, but it could easily be applied to other organisations. It aims to promote responsible data use and develop data readiness.…
Australia Digital Transformation Toolkit
This resource provides South Australian Government organisations with guidance on the development and format of their digital strategies, which they distinguish separately from an information and communications technology (ICT) strategy. The toolkit contains guidance on…
US Public Participation Playbook
The U.S. Public Participation Playbook is a resource for government managers to evaluate and build better services through public participation using best practices and performance metrics. Based on discussions with US Federal Government managers and…
USDS Playbook
A playbook of 13 key “plays” drawn from successful practices from the private sector and government that the publisher believes, if followed together, will help governments build effective digital services.
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