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Created by the Public Governance Directorate

This website was created by the OECD Observatory of Public Sector Innovation (OPSI), part of the OECD Public Governance Directorate (GOV).

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Validation that this is an official OECD website can be found on the Innovative Government page of the corporate OECD website.

This guide will teaches the basics of setting up a communications plan for your community engagement efforts. The guide covers how to set up a communication plan across three engagement project phases (launch, in-progress, and report-out phase) and walks through the core, strategic steps needed. Each section includes checklists and practical tips. It draws on best practices and lessons learned from CitizenLab's collaboration with 400+ local governments worldwide. This resource is distributed via…
Toolkit

Data Playbook v1

IFRC Data Playbook v1
This Playbook compiles over 120 short exercises, games, scenarios, checklists and handouts to help individuals and teams discuss, learn, and share all aspects of the data lifecycle. The Playbook is divided into 10 modules that can be modified to suit individual needs and composed of facilitator tips to help strengthen data capacity. The resource is modular and includes specific exercises and example workshop templates. This content is also available in Arabic.
This resource is a guide to amplify global health impact from the perspective of a development organisation. It builds on the successes of USAID's work and lays out practical ways to identify opportunities to apply innovation to solve real problems using a portfolio approach. The resource has been co-developed with significant input from USAID colleagues across their health offices, and captures best practices and innovation opportunities, dispels myths and highlights examples of and resources…
Toolkit

OECD Digital Government Toolkit

Basic BASIC:
Allows reuse
This toolkit is designed to help governments implement the OECD Recommendation on Digital Government Strategies. By comparing good practices across OECD countries, this site guides decision-makers in using digital technologies to encourage innovation, transparency and efficiency in the public sector. The toolkit is composed of 12 principles to support the development and implementation of digital government strategies that bring governments closer to citizens and businesses, good practices and…
Toolkit

MOTION Handbook: developing a transformative theory of change

Champion CHAMPION:
Can be remixed
This handbook introduces actionable knowledge on developing a Transformative Theory of Change by applying a portfolio approach to address a systems innovation perspective for projects and programmes. Tools, methods and lessons learned are based on working hand in hand with EIT Climate-KIC projects around a portfolio of knowledge services for sustainable systems transformation. The step-by-step methodology supports practitioners to design, implement and evaluate projects aimed at achieving…
This resource was designed to empower everyone to take a human-centred design approach. It was designed specifically for the Queensland Government in Australia but is valuable for anyone interested building an understanding of human centred design and how they can use it. The resource includes sections What is BCD, Why do HCD, and How to do HCD, each with detailed guidance and instructions. The website also includes detailed operational support guidance for procuring human-centred design work,…
This toolkit is a guide on how to carry out prototyping and testing. The purpose of the process is to test and improve the ideas at an early stage, before committing a lot of resources to it. The tool provides a step by step guide with simple descriptions on the techniques in each phase and things to watch out for. The prototyping process is divided into the phases: - Doing the Groundwork - Prototyping phase 1 - Prototyping phase 2 - Learn and Evaluate. The document contains short…
Innovate to Save was launched in February 2017 with funding from Welsh Government. The programme blends grant funding to undertake a Research and Development phase, incorporating prototyping and piloting of the organisations' ideas, followed by the opportunity to apply for an interest-free loan on negotiable terms to implement the project at scale during an implementation phase. Repayable finance is a tool that governments can use to support innovation in public services - allowing governments…
Toolkit

Australia’s BizLab Human Centered Design Curriculum

Hero HERO:
Editable source files available
Australia's BizLab, within the Department of Industry, Innovation, and Science, was established in 2016 and launched BizLab Academy in 2018. The goal of the academy is to teach Human Centred Design (HCD) to department employees, but also the rest of the Australian Public Service. The academy aims to strengthen the public sector's capability for evidence-based policy and service design while at the same time instilling a citizen-centric culture and building an alumni of human centred design…
Toolkit

Australia Digital Transformation Toolkit

Hero HERO:
Editable source files available
This resource provides South Australian Government organisations with guidance on the development and format of their digital strategies, which they distinguish separately from an information and communications technology (ICT) strategy. The toolkit contains guidance on the development and format of digital strategies, a digital maturity assessment tool, a digital transformation prioritisation tool, a digital strategy template, and an implementation plan template.