Skip to content
An official website of the OECD. Find out more
Created by the Public Governance Directorate

This website was created by the OECD Observatory of Public Sector Innovation (OPSI), part of the OECD Public Governance Directorate (GOV).

How to validate authenticity

Validation that this is an official OECD website can be found on the Innovative Government page of the corporate OECD website.

Inclusive design is designing for the full range of human diversity in ability, language, income, culture, gender, age and other characteristics. This toolkit includes a series of cards to use early in a design process to help sketch, plan, prototype and design content, interactions and processes. It covers inclusive physical, audio, visual, and thought experiences. PDF and editable Word document available via the publisher's Github page.

Hero HERO:
Editable source files available

About this resource

Country/Territory

Canada

Date Published

2018

License

Open Government License - Ontario

Formats

Card deck

Editable document

See cases from others doing this in government

Go to case studies

Find experts and advisers who can assist me with this

Go to advice

Other toolkits related to Digital Transformation

Government Digital Service Design Principles

United Kingdom Government
The United Kingdom government's design principles and examples of how they have been used. Each principle includes links to articles...

Digital Policy Model Canvas

GovLab
This canvas guides policy makers to derive specific policies and regulatory mechanisms in an agile and iterative manner – integrating...

Platform Design Toolkit

Boundaryless S.r.l.
Platform Design Toolkit is based on the tradition of service design thinking and the publishers intend it to overcome the...

Lean Service Creation Handbook

Futurice
A curated set of 18 canvases that walk you through the steps needed for creating services & products using the...

Finland Principles of Digitalisation

Finland Ministry of Finance
Established in 2016, these 9 principles provide guidelines for information sharing and interfaces, operating models, rapid service development and preparedness...

18F Method Cards

18F
A collection of tools that describe how 18F digital service teams put human-centered design into practice. These cards are focused...

View all toolkits related to Digital Transformation

X