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This website was created by the OECD Observatory of Public Sector Innovation (OPSI), part of the OECD Public Governance Directorate (GOV).

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To help improve the impact of cyber security advice for individuals and small businesses, BETA partnered with the Australian Cyber Security Centre (ACSC) to design and test different formats of advice. We conducted focus groups and two survey experiments (surveys with embedded randomised controlled trials) to understand whether behavioural insights concepts are effective in shifting people’s intentions to enact safer cyber security practices. We surveyed small and medium business (SMB) owners…
In Turkey, the years between 2012 and 2017 saw a steadily rising labor force participation rate but also unemployment. New workers, including women and youth, joined those already in the market increasing the competition for available jobs. At the same time, employers, reported difficulties finding workers with appropriate workplace competencies when filling vacancies, particularly when it came to job-related behaviors. The Turkish Employment Agency (ISKUR) and the World Bank teamed up to test…
PROJECT SUMMARY Arizona State University freshmen students eligible for the Student Engagement and Employment Development Plan (SEED), a work-study program, received emails designed to emphasize the benefits of joining the program and eliminate hassles in the application process. IMPACT The redesigned emails increased the number of students applying for SEED jobs by 3 percentage points, from 9% to 12% of students. Source: B-Hub
Encouraging a more circular economy to lessen the impacts of climate change will require behavioural changes from Canadians. In partnership with Environment and Climate Change Canada (ECCC), we have launched a program of research to help meet some of Canada’s recycling targets—90% collection rate for plastic beverage containers, and these containers to have 50% recycled plastic content by 2030. This research will use insights and approaches from behavioural science to understand and increase…
The Program of Applied Research on Climate Action in Canada (PARCA Canada) combines behavioural science (BeSci) insights and methods with robust policy analysis to promote climate action. One of the main areas of focus involves collect data over time on research questions of interest to the promotion of climate action in Canada (e.g. transportation, home energy use, waste management, engagement with nature, preparedness for extreme weather, disaster recovery, etc.) using a large and nationally…
Could we expect a higher vaccine uptake if vaccination appointments are no longer necessary? A campaign in neighbourhoods where vaccination rates were lagging sought to test whether emphasising convenience led to an increase in the number of administered vaccinations, by offering walk-in vaccination without an appointment. This indeed proved to be the case. Furthermore, getting a COVID-19 vaccine on a walk-in basis has become popular, along with the platform PrikkenZonderAfspraak. Why this…
'Returning to employment? Don't forget about your benefits!' When individuals receiving benefits return to employment having been registered as unemployed, it is important that they report the change in their income to the Benefits Unit on time, to avoid repayment demands. Why do individuals not comply with this notification requirement? And what interventions could improve compliance? A revised letter from the UWV Employee Insurance Agency and an additional page on the Benefits Unit website…
Waste management has become an issue of national concern in Bhutan; recovery and recycling are minimal, whilst landfills are overflowing. To address waste management issues, the Royal Government of Bhutan took up waste management as a flagship program under the 12th Five Year Plan which is being implemented by the National Environment Commission Secretariat (NECS), Royal Government of Bhutan. In support of the program, NECS, Thimphu Thromde (municipality) and the Gross National Happiness…
In a pre-registered experiment, we tested whether expert endorsement increases the effectiveness of debunking messages about COVID-19 vaccines. We monitored a sample of 2,277 people in Italy through a longitudinal study along the salient phases of the vaccination campaign. Participants received a series of messages endorsed by either medical researchers (experimental group) or by generic others (control). In order to minimise demand effects, we collected participants’ responses always at ten…
The COVID-19 pandemic, the war in Ukraine, and other social and global political crises and incidents have increased the need to understand the mental resilience, preparedness, agency and sense of community of Finns in various crises and disruptions. This memorandum presents information related to these topics collected via the Citizens’ Pulse survey and citizen interviews commissioned by the Prime Minister’s Office in March and April 2022.