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Created by the Public Governance Directorate

This website was created by the OECD Observatory of Public Sector Innovation (OPSI), part of the OECD Public Governance Directorate (GOV).

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In partnership with the Public Health Agency of Canada’s Office of Behavioural Science (BeSciO), the Privy Council Office’s Impact and Innovation Unit (IIU) has launched a multi-wave public opinion research survey to better understand public health challenges in Canada. The 'Health, Attitudes, and Behavioural Insights Trends' (HABIT) survey, combines research methods from the field of behavioural science (BeSci) with robust policy analysis to help inform government policies, programs, and…
The Ontario Public Service (OPS) is committed to promoting employment equity. Collecting sociodemographic data from employees will help the OPS better understand how different demographic groups are represented in the workforce and progress through their careers. However, recent initiatives to promote the voluntary submission of sociodemographic data through the OPS Human Resources portal (known as WIN) has had lower uptake than desired, reducing the quality of this data for decision-making…
All employees working in Australia are entitled to a minimum wage and minimum standards of employment. The underpayment of wages and entitlements is a serious social and economic issue which affects workers, businesses and the community. The Fair Work Ombudsman (FWO) uses audits to keep businesses on track—and we set out to see if these audits could be even more effective. The result was a win-win for workers, businesses and the community. Employees were $900 better off on average, instances…
Countries across the globe suffer from high rates of youth unemployment and inactivity. The Maldives are not immune. Despite efforts by the government to increase employment opportunities among young Maldivians, including the establishment of employment quotas for nationals, results have been underwhelming. Young people face barriers such as social and gender norms around women’s role in society, absence of role models to look up to, and few jobs perceived as “suitable” for…
The Health Quality & Safety Commission (‘the Commission’) uses data from the National Adult Inpatient Experience Survey to understand patient experience and evaluate quality of patient care in hospitals. Two questions (See Appendix 1A) pertaining to patients’ understanding of medication side-effects and condition management have consistently received low scores on the survey every quarter. Ogilvy conducted Phase 1 of ‘Raising the Bar’ research for the Commission, investigating these…
Design of the Behavioral Theory of Change and Impact Measurement Framework for an Edutainment Miniseries to Combat Xenophobia and Discrimination against Venezuelan Migrants with a Gender Lens. This project involves developing a comprehensive behavioral science strategy for an edutainment miniseries supported by the World Bank. The initiative aims to reduce xenophobia and discrimination toward Venezuelan migrants in Peru, Ecuador, and Colombia while integrating a gender perspective throughout…
More than 480 000 people in Ile de France use an inefficient woodheating device releasing high quantities of particulate matters in the environment but do not always link air pollution and woodheating. This project aimed to inform the inhabitants about this link and encourage them to renew their ancient devices and adopt good practices around woodheating. 281 households were equiped with particulate matter sensors and the DITP compared the evolution of contamination between groups, divided in…
The Charter of Rights and Responsibilities of Financial Consumers is an initiative designed to counteract consumers' optimism bias and the information asymmetry that typically favors banks over users. To address these behavioral and structural challenges, the initiative employs smart disclosure techniques, including the use of visual prominence and icons to guide users' attention when interacting with the document. This charter is mandated to be displayed physically at bank branches, digitally…
Avoiding electrical waste and promoting the manufacture of and demand for sustainable electrical products are key goals for the Federal Government. To this end, transparency for consumers is to be improved. Whether a lifespan label for electrical products can help achieve this aim was tested in an empirical study. The findings show that a lifespan label would lead to 3 out of 100 consumers opting for a more expensive product with a longer lifespan. When the lifespan was combined with information…