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Behavioural Insights Projects
Discover projects applying behavioural science to policy from around the world. Add your own projects, whether completed or still ongoing, to contribute knowledge on BI applications across different countries, policy areas, and topics of interest.
Number of BI projects:
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Legend: Projects status
- Pre-registered project
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PROJECT SUMMARY
ideas42 and Busara Center for Behavioral Economics worked with a major bank and telecommunications company in Nigeria to send behaviorally-informed SMS messages to customers to increase their use of mobile bank accounts.
IMPACT
Effects varied by message and audience; notably, injunctive norm messages led to a 45 percent increase in the number of clients making deposits among females with active accounts, from 0.82% to 1.81%.
RESULTS
Design
ideas42 and the Busara Center for…
The study aims to identify barriers and trade-offs faced by consumers when deciding whether to engage in the circular economy. In particular, it explores decisions whether to buy a more or a less durable good, and whether to have a good repaired or to discard it and buy a replacement. It establishes the relative importance of economic, social and psychological factors that govern how consumers engage in the circular economy. Finally, it proposes policy tools to enable and encourage consumers to…
BI Project
Behavioural study on the pan-European Personal Pension Product (PEPP) information documents
The overall purpose of the study is to facilitate and execute graphic design work and consumer testing regarding the pan-European Personal Pension Product (PEPP) Key Information Document (KID) and Benefit Statement (BS) in three Member States. We will use mix behavioural methods to understand relevant behavioural biases, and why consumers find certain aspects of information related to pension products difficult to understand, and how to overcome those difficulties.
Not all UWV clients who receive unemployment benefit post their CVs on werk.nl. This prevents them from being found or matched for a job. Would it help to send them a reminder to their personal Work Folder as well as a text message? Yes it would: this experiment shows that five times more clients are then prompted to put their CV online, compared to clients who are not sent a reminder.
Why this experiment was conducted: missing CVs
25% of jobseekers on unemployment benefit who are asked to post…
Building on BETA’s work with the Australian Financial Security Authority (AFSA) on applying behaviour science to the Personal Property Securities Register, BETA and AFSA are evaluating whether select recommendations make the registration process easier and if they lead to more accurate registrations.
In partnership with Godot Inc. the Yomitan Village Office in Okinawa (Japan) conducted an AI-driven sludge audit of the medical check-up process. Since the 2022 financial year, the village office and Godot Inc. have been working together to apply behavioural science to medical check-up notifications delivered via SMS and postcards.
In 2021, Yomitan Village had the lowest general medical check-up rate among all 41 municipalities in Okinawa Prefecture. However, the application of behavioural…
emand within the Child Protection system has grown significantly over the last decade.
The education sector is a particularly important stakeholder. Teachers and other school staff interact with children regularly and are often the first to notice if a child is at risk or needs support.
This project sought to better understand the decision making process of professionals from the education sector, Child Protection Intake and Child FIRST lead agencies for identification of whether a child is…
BI Project
Exploring Opportunities to Increase Canadians’ Awareness and Understanding of the Canada Carbon…
Canada Carbon Rebate (CCR; formerly known as Climate Action Incentive Payment) is a tax-free, quarterly payment paid to Canadians by the federal government in eligible provinces to offset the costs of federal pollution pricing. According to recent results from the Program of Applied Research on Climate Action (PARCA), eligible Canadians have low awareness of CCR and think that carbon price costs them more than they receive in CCR payment. In fact, support for carbon pricing has been declining…
The problem
Missed appointments are a significant cost to the health care system, and patients who do not attend appointments miss out on valuable care.
What we did
We partnered with the Department of Health and Human Services and several health services to improve patient communications as part of a new Communications Toolkit for health services.
To understand what works, we designed a range of behaviourally-informed SMS reminders and letters to reduce the number of patients who do not attend…