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Created by the Public Governance Directorate

This website was created by the OECD Observatory of Public Sector Innovation (OPSI), part of the OECD Public Governance Directorate (GOV).

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This is Part 2 of a blog series on Government Communities of Practice for Anticipatory and Foresight. The series explores existing research and international examples and identifies the factors and start-up practices that are likely to catalyse new ideas and embed innovation in organisations and institutions. Read Part 1: “What does it take to set up and run government communities of practice for anticipation and foresight?”  From January to June 2023, the OECD Observatory of...
According to the 2021 OECD Trust Survey, a majority of citizens are satisfied with their government’s delivery of public services. However, they also think there is little chance of a service being improved if people complained. OECD countries have already committed to Building Trust and Reinforcing Democracy through a broad set of actions to respond to some of the key governance challenges. One of the ways to do this is to improve government services, through...