Pradnaya Pathak, Author at Observatory of Public Sector Innovation

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About
- European Commission Collaboration
  Working in partnership with the European Commission, including through its Horizon 2020 programme, to achieve priorities in leading public sector innovation.
- Artificial Intelligence in the Public Sector
  Exploring how governments can seize the potential of AI for public sector transformation while mitigating risks and strengthening public trust.
- Innovation Portfolios
  Taking a portfolio approach to innovation using OPSI's Innovation Facets Model.
- Anticipatory Innovation
  Anticipating future changes and developing and testing new approaches with and for governments and partners.
- Cross-Border Government Innovation
  Exploring innovative approaches for government collaboration across national and jurisdictional borders.
- Behavioural Insights
  Researching the use of behavioural science in policy-making, from behavioural drivers and barriers to systematically challenging assumptions and testing new interventions.
- Innovation Declaration
- Innovation Management
- Innovation Trends
- Innovative Capacity
- Mission-Oriented Innovation
- Systems Approaches
- Toolkit Navigator
  Putting innovation theory into practice. A compendium of toolkits for public sector innovation and transformation.
- Case Study Library
  Explore hundreds of public sector case studies from around the world and all levels of government.
- Portfolio Exploration Tool
  A free self-assessment tool to determine your team’s or organisation’s capability to innovate.
- Anticipatory Innovation Resource (AIR)
- Innovation Declaration
- BI Knowledge Hub
  Discover Behavioural Insights (BI) projects and units from around the globe. Add or pre-register your unit or project and uncover key insights into what works.
- Portfolio Exploration Workshop
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Blog

Reducing friction in public services: Three lessons learned from the first International Sludge…

Written by Chiara Varazzani, Pradnaya Pathak, Alex Galassi, Eva Koromilas, Stephen Chan and Dave Trudinger | 12 February 2024

The International Sludge Academy, launched in 2023, is a partnership between the OECD and the Government of New South Wales (NSW) in Australia. Over the course of 5 months, 16 teams from 14 countries completed sludge audits on government processes and public services. Learn more about the Academy and the sludge audit approach in our previous blog: “Spotting the sludge: Behavioural audits to improve public services across countries.” Have you ever felt frustrated by an...