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This website was created by the OECD Observatory of Public Sector Innovation (OPSI), part of the OECD Public Governance Directorate (GOV).

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A dedicated support service for people with a medical condition which makes them extremely vulnerable to coronavirus (COVID-19). Extermely vulnerable includes people who have had a solid organ transplant; have any cancer and are getting chemotherapy; have lung cancer and are getting radical radiotherapy; have cancer of the blood or bone marrow, at any stage of treatment - for example, leukaemia, lymphoma or myeloma; have any cancer for which you’re getting immunotherapy or other continuing…
The London Office of Technology and Innovation (LOTI) is working to help local government teams across London to share resources and collaborate remotely during the COVID19 crisis. They are co-ordinating a 'Borough Initiatives and Needs' database across London, a document that allows different local teams from across London's boroughs to share their work and good practice. It takes the form of a document open to any and all who wish to share/add details and links to help LOTI better understand…
The Oxford COVID-19 Government Response Tracker counts data from 73 countries so far, including China, South Korea, Italy, UK and USA. It will continue to be updated throughout the crisis and is freely accessible. This new tracker is designed to systematically record government responses worldwide and aggregate the scores into a common ‘Stringency Index’ which they hope will help researchers, policymakers and citizens understand whether increasingly strict measures affect the rate of…
504,303 people have (at the time of writing) volunteered to help the National Health Service in the UK. NHS Volunteer Responders has been set up to support the NHS during the COVID-19 outbreak. To do this they need an 'army' of volunteers who can support the 1.5m people in England who are at most risk from the virus to stay well. The doctors, nurses and other professionals will be able to refer people in to NHS Volunteer Responders and be confident that they have been matched with a reliable,…
The Covid symptom tracker allows UK users to self-report symptoms daily in case they think they may have Covid19. It will allow a better understanding of who is at risk, in particular with a geographical dimension, by better understanding the symptoms that are linked to underlying health conditions.
An emergency event in a neighbouring authority highlighted how hard it was to identify vulnerable persons during a confirmed gas leak, Falkirk Council resolved to find a faster, more accurate and secure method for quickly identifying those in need during any type of emergency incident where local residents might be in danger. Data was cleansed and uploaded to an electronic mapping system which allows us to identify vulnerable persons in a few simple clicks and has been hailed as quantum leap.
Members of the UK Communication Workers Union (CWU) who are workers in the Royal Mail postal service, have voted to put themselves as an "additional emergency service". In an internal ballot, they voted for this measure due to their transferrable skills, with the possibility of them undertaking tasks including delivering medical aid, checking on the vulnerable, and supporting people working from home.