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Created by the Public Governance Directorate

This website was created by the OECD Observatory of Public Sector Innovation (OPSI), part of the OECD Public Governance Directorate (GOV).

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AI Chatbot for Covid-19​

Innovative response

Providing residents with direct access to trusted COVID-19 information via Artificial Intelligence (AI) Technology.

Specific issues addressed and anticipated impact

Empower citizens to access trusted information in real time anytime, anywhere through a digital platform as well as broadly deliver a consistent message without requiring traditional workspace assignments.

Level(s) of government:
  • Local government

Issues being addressed:

  • Information and practice sharing (with public and/or internal)

Response tags:

Date Submitted:

9 April 2020

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