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Aus Post turns medicine courier in battle againt COVID-19

Innovative response

Australia's postal service, Australia Post, is working with the PHarmacy Guild of Australia to deliver medicines via a contactless pharmacy home delivery service, following prioritisation of the government towards home medicine services.

Customers will be able to recieve up to 500g of medication and other essentials using the Australia Post Express post network, with the cost claimable througha government reimbursement.

Specific issues addressed and anticipated impact

"This solution will not only allow Australians to receive pharmaceutical supplies without needing to visit pharmacies in person, thereby reducing physical contact between pharmacists and people needing drugs.

This means that people with non-coronavirus related conditions can still receive their medication without needing to visit pharmacies and risk transmission to or from pharamcists.

It also meanst that pharmacies can continue doing business in a time when people are naturally frequenting all shops less frequently. "

Organisations/institutions involved

Asutralia Post; Pharmacy Guild of Australia

Issues being addressed:

  • Patient care
  • Health and safety of responders
  • Social effects of the crisis

Date Submitted:

30 March 2020