Innovative response
#eleaders
In the Czech Republic, the Ministry of Health has built a dedicated website on COVID-19 situation providing all important contact details, guidelines, recommendations and information on extraordinary measures related to pandemic situation. Relevant and up-to-date information is available in Czech and English. Besides being a central official information resource for public, the portal provides a collaboration platform for public administration and private companies to help health care workers and to make their life easier in these difficult times. There is a mobile application available for iOS and Android to provide users with key and regularly updated facts in a handy way. The Chatbot “Virtual nurse Anezka” makes navigation through the portal easier.
More information about Portal: https://koronavirus.mzcr.cz/en/
Specific issues addressed and anticipated impact
This portal is a part of a broader communication strategy of the government. It provides citizens information and support in easy-to-understand form, prevents citizens from unnecessary panic and educates them about effective behaviours.
Organisations/institutions involved
Ministry of Health
- National/Federal government
Issues being addressed:
- Information and practice sharing (with public and/or internal)
- Resource management and mobilisation
Date Submitted:
5 May 2020