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This website was created by the OECD Observatory of Public Sector Innovation (OPSI), part of the OECD Public Governance Directorate (GOV).

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Diaspora Hub Platform – effective and immediate support for Romanians abroad

Innovative response

Diaspora Hub platform was launched as a public-private digital solution to fight the effects of COVID-19, the end result being an echosystem of services and connections made available to the Romanian communities aborad.
By filling in a questionnaire, any Romanian citizen in need of information or aby kind of assistance is directed towards specific groups that can offer support, be it for shopping delivery, translations, or useful information during this period.
A section of the platform offers different contact details (for consular services, airlines, social assistance), while another section is dedicated to official news concerning measures taken by the central and local authorities, the legislation, and up-to-date statistics.

Specific issues addressed and anticipated impact

Diaspora Hub was created to offer assistance to Romanians, associations and support groups abroad, facing crisis situations like the one we are living nowadays.
The goal is to efficiently circulate requests from Romanians abroad to those working in each country to help people in need, and to offer accurate, simple and useful information to questions raised by Romanian citizens living abroad.

Organisations/institutions involved

Code for Romania Task Force, in partnership with the Romanian Government, through the Authority for Romania's Digitalization, the Ministry of Foreign Affairs and the Department for the Romanians abroad.

Potential issues

Regular updates on the evolution of the COVID-19 pandemics in each country hosting Romanian communities.

Relevant URL(s):

Level(s) of government:
  • National/Federal government
  • Private Sector
  • Non-Profit/Civil Society

Issues being addressed:

  • Information and practice sharing (with public and/or internal)
  • Real-time data collection, sharing, and analysis
  • Public service delivery under new circumstances

Date Submitted:

11 May 2020