eKindergarten 100 - Observatory of Public Sector Innovation

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Created by the Public Governance Directorate

This website was created by the OECD Observatory of Public Sector Innovation (OPSI), part of the OECD Public Governance Directorate (GOV).

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About
- European Commission Collaboration
  Working in partnership with the European Commission, including through its Horizon 2020 programme, to achieve priorities in leading public sector innovation.
- Artificial Intelligence in the Public Sector
  Exploring how governments can seize the potential of AI for public sector transformation while mitigating risks and strengthening public trust.
- Innovation Portfolios
  Taking a portfolio approach to innovation using OPSI's Innovation Facets Model.
- Anticipatory Innovation
  Anticipating future changes and developing and testing new approaches with and for governments and partners.
- Cross-Border Government Innovation
  Exploring innovative approaches for government collaboration across national and jurisdictional borders.
- Behavioural Insights
  Researching the use of behavioural science in policy-making, from behavioural drivers and barriers to systematically challenging assumptions and testing new interventions.
- Innovation Declaration
- Innovation Management
- Innovation Trends
- Innovative Capacity
- Mission-Oriented Innovation
- Systems Approaches
- Toolkit Navigator
  Putting innovation theory into practice. A compendium of toolkits for public sector innovation and transformation.
- Case Study Library
  Explore hundreds of public sector case studies from around the world and all levels of government.
- Portfolio Exploration Tool
  A free self-assessment tool to determine your team’s or organisation’s capability to innovate.
- Anticipatory Innovation Resource (AIR)
- Innovation Declaration
- BI Knowledge Hub
  Discover Behavioural Insights (BI) projects and units from around the globe. Add or pre-register your unit or project and uncover key insights into what works.
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Innovative response

The Office for IT and eGovernment enabled full electronic registration of children in preschool institutions through the eGovernment Portal, for registered users in all municipalities and cities in Serbia. The service was intended for parents throughout Serbia to e-enroll their children in kindergartens, as the kindergartens were temporary closed.

Specific issues addressed and anticipated impact

2020 is the first year were the service was 100% electronic end-to-end (without the need for parents to visit various counters and obtain other documents), available in 100% of the kindergartens nation-wide, and where 100% children were/are enrolled online.

Organisations/institutions involved

Office of the IT and eGovernment
Government of the Republic of Serbia
All municipalities in Serbia

Serbia

Relevant URL(s):

https://euprava.gov.rs/%C5%BEivotna-oblast/16/%C5%BEivotna-situacija/32

Level(s) of government:

National/Federal government
Local government

Issues being addressed:

Health and safety of responders
Public service delivery under new circumstances
Social effects of the crisis

Response contact:

[email protected]

Response tags:

Adaptive Action Digital Transformation

Media:

Date Submitted:

18 May 2020

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