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This website was created by the OECD Observatory of Public Sector Innovation (OPSI), part of the OECD Public Governance Directorate (GOV).

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ePrescription and eSick solutions help to stop virus from spreading

Innovative response

The ePrescription and eSick note services were introduced shortly before COVID-19 pandemic. These services help to avoid unnecessary “face-to-face” contact between patients and health care providers, while enabling collection of relevant data to adjust policies and plan effective responses.

Specific issues addressed and anticipated impact

eSick note solution interconnects employers, health care providers and Czech Social Security Administration. Employees receive their sickness benefit automatically. They only have to inform their workplace on a sick day by phone or email. Amid COVID-19 pandemic, the eSick note is used for citizens under quarantine as well (i.e. not only for those who became ill). This way, authorized institutions have a real-time overview about people under quarantine.

Organisations/institutions involved

State Institute for Drug Control (ePrescription)
Health care providers, Ministry of Labour and Social Affairs
Czech Social Security Administration (eSick note)

Level(s) of government:
  • National/Federal government

Issues being addressed:

  • Governance responses

Response tags:

Date Submitted:

5 May 2020