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Created by the Public Governance Directorate

This website was created by the OECD Observatory of Public Sector Innovation (OPSI), part of the OECD Public Governance Directorate (GOV).

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Validation that this is an official OECD website can be found on the Innovative Government page of the corporate OECD website.

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Toolkit

Public Design

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Can be remixed
This Handbook for Working Innovatively in Public Administration guides you through the different phases of an innovation process. It contains templates and working documents tailored to the needs of public administrations. They explain various innovation methods, describe what is needed to apply these methods, detail how to actually implement these methods, and highlight what results can be expected. From preparation and team building, to research and brainstorming, to the development and…
Toolkit

AI4GOV Toolkit

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The AI4GOV Toolkit is aimed at fostering a human-centered and systemic perspective towards the development of public services that integrate artificial intelligence in a meaningful way. The toolkit offers a methodology and specific tools for the application of AI in real public sector projects aimed at solving societal needs, considering technology not as an end but as a means for reaching wider strategic objectives. The tools within this toolkit span throughout four main phases of the design…
Toolkit

Value Network Mapping: A method for unravelling system relations

Basic BASIC:
Allows reuse
Translating global sustainable development goals into concrete actions for systemic change remains one of the greatest challenges of our times, requiring changes in the structures of the sociotechnical systems that define our world. Value Network Mapping helps in getting a grip on the structure of these sub-systems and enables users to identify together intervention points that make sustainability transitions happen. The method helps users co-create such changes, while balancing individual needs…
Toolkit

Innovation Playbook

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The OECD-OPSI Innovation Playbook offers an accessible, actionable and user-centred instrument to translate the OECD Declaration on Public Sector Innovation into practical guidance on how its principles can be applied to solve public sector challenges. The Innovation Playbook offers an entry point to help governments identify where they can build and leverage innovative capacities to solve present and emerging challenges. Intended for top officials and middle-managers, it helps users assess and…
Toolkit

Collective Intelligence Design Playbook

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The Collective Intelligence Design Playbook, created by Nesta, offers a wide range of tools, tactics and methods to engage collective intelligence to solve societal challenges. Through practical instructions and case studies, the Playbook presents ways to orchestrate diverse groups of people, data and technology. It is designed to be applied by teams or groups and features an introduction to help users understand the scope and potential of collective intelligence, practical guidance to sustain…
Toolkit

Strategic Futurist Tools and Frameworks

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This resource contains 11 frameworks and methods used by the Future Today Institute, including: The FTI Forecasting Model How To Think About Time Identifying Key Stakeholders Assumptions vs Knowledge CIPHER Axes of Uncertainty Scenario Planning Guide and Templates Four Laws of Tech Trends 11 Macro Sources of Disruption Velocity of Change: Calculation Guide Futures States Each resource includes guidance and instructions on its use.
Toolkit

Futuremaker’s toolbox

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This toolbox is a guide for shaping the future and developing organisational operations. It guides users through how to build an organisation’s future capability to ready it to deal with new phenomena. It guides users through all the steps of building a vision and for viewing, interpreting or shaping futures. It contains three phases: Trends and Signals, Interpretation and choices, and Shaping futures. Each tool includes step-by-step guidance and downloadable resources.
This resource is a generative tool for creating new metaphors to help understand the world in new ways, reframe problems, generate new ideas, and imagine different futures. New Metaphors has been developed by the Imaginaries Lab, a design research studio based at Carnegie Mellon University, and working internationally. New Metaphors is a set of 150 cards and a number of simple, fun workshop formats which enable idea generation and new ways of thinking about issues creatively, from specific…
Toolkit

Living Guide to Social Innovation Labs

Basic BASIC:
Allows reuse
A living compilation of social innovation lab theory, templates, and tools to help address complex system problems and design a social innovation lab. This web-based resource includes sections Seeing, Doing, and Being, each with links to additional guidance, tools, and videos.
Toolkit

The Service Sandbox

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The Service Sandbox is a visual, playful, co-creation tool that allows individuals to explore digital services in a tangible and interactive way. The sandbox can be used to test an existing service or to create new ones. The resource is oriented toward designing interior environments, especially digitalising environments, but could be used more broadly. The tool consists of three phases (build, ideate and define), plus a pitch template for taking the process one step further. According to the…