Toolkits Archive - Observatory of Public Sector Innovation

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Created by the Public Governance Directorate

This website was created by the OECD Observatory of Public Sector Innovation (OPSI), part of the OECD Public Governance Directorate (GOV).

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About
- European Commission Collaboration
  Working in partnership with the European Commission, including through its Horizon 2020 programme, to achieve priorities in leading public sector innovation.
- Artificial Intelligence in the Public Sector
  Exploring how governments can seize the potential of AI for public sector transformation while mitigating risks and strengthening public trust.
- Innovation Portfolios
  Taking a portfolio approach to innovation using OPSI's Innovation Facets Model.
- Anticipatory Innovation
  Anticipating future changes and developing and testing new approaches with and for governments and partners.
- Cross-Border Government Innovation
  Exploring innovative approaches for government collaboration across national and jurisdictional borders.
- Behavioural Insights
  Researching the use of behavioural science in policy-making, from behavioural drivers and barriers to systematically challenging assumptions and testing new interventions.
- Innovation Declaration
- Innovation Management
- Innovation Trends
- Innovative Capacity
- Mission-Oriented Innovation
- Systems Approaches
- Toolkit Navigator
  Putting innovation theory into practice. A compendium of toolkits for public sector innovation and transformation.
- Case Study Library
  Explore hundreds of public sector case studies from around the world and all levels of government.
- Portfolio Exploration Tool
  A free self-assessment tool to determine your team’s or organisation’s capability to innovate.
- Anticipatory Innovation Resource (AIR)
- Innovation Declaration
- BI Knowledge Hub
  Discover Behavioural Insights (BI) projects and units from around the globe. Add or pre-register your unit or project and uncover key insights into what works.
- Portfolio Exploration Workshop
- COVID-19 Response Tracker
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Toolkit

UserCentriCities Service Design Toolkit

Published by UserCentriCities

The UserCentriCities (UCC) Service Design toolkit is a curation of handbooks and tools to support the adoption of a user-centric approach in the design of digital public services. Compiled in collaboration with OECD OPSI Toolkit Navigator, it collects the most relevant tools and methods for cities, regions, and municipalities to use. It contains methods and handbooks developed and utilised by the UserCentriCities partner cities and regions network in their own user centric service development,…

Features: Examples or Cases, Video guidance

Design Service Design

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UserCentriCities Service Design Toolkit