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This EU Quality of Public Administration Toolbox aims to support, guide, encourage and inspire those who want to build public administrations that will create prosperous, fair and resilient societies. The Toolbox tries to help countries with addressing country-specific policy recommendations and with delivering successful strategies and operational programmes.
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http://ec.europa.eu/esf/main.jsp?catId=3&langId=en&keywords=&langSel=&pubType=434
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