Toolkit Navigator

Service Design Toolkit

A series of 16 individual templates for different service design methods and techniques, plus posters with a guiding methodology for use in your own workshops. The posters do not include much step-by-step guidance so these are best used by people who have used these methods and techniques previously. The publisher's website also includes some case studies. Available in English and Dutch.

Champion CHAMPION:
Can be remixed
Publisher

Namahn

Flanders DC

SPIDER

Discipline or practice

Service Design

About this resource

Country/Territory

Netherlands

Date Published

2014

License

CC BY-NC Attribution-NonCommercial

Formats

Interactive canvas

Poster

See cases from others doing this in government

Go to case studies

Find experts and advisers who can assist me with this

Go to advice

Other toolkits related to Service Design

Add your review

Have you used this toolkit? If so, what did you use it for and how did it work? What are its strengths and limitations? Share your experience so others can learn from you.

Your email address will not be published. Required fields are marked *