Toolkit Type: Guidance

A hands-on resource that provides practical advice, guidance, and an 8-phase process from concept development to implementation for building an open government program, with each step referencing principles, lessons learned, case studies, and a checklist for determining whether you are at the right phase. This resource complements Open Government Partnership Action Plans and and was developed as part of a year-long project with the Mexican government.

Features: Examples or Cases, Glossary, Guiding framework, Tips&Tricks

This resource distills the United Nations Development Programme's experience and lessons with running Social Innovation Camps into a "how-to" manual for others. The publisher intends it to broaden a project's results, attract donors, find new partners, source new perspectives on an issue, and/or place beneficiaries at the centre of project design. The resource was created within an international development and social innovation context but can be adapted for public sector use. It is available…

Features: Facilitators guide, Tactics, Techniques, Tips&Tricks

This short guide aims to take a practical approach toward workplace innovation. It includes practical knowledge, case studies, self-assessment, and suggested pathways to change, as well as further sources of information and support. It is based around four elements: Empowering jobs and self-managed teams. Flexible organisational structures, people-centred management practices and streamlined systems and procedures based on trust. Systematic opportunities for employee-driven improvement and…

Features: Examples or Cases, Guiding framework

This is a starter kit covering signal spotting, or detecting early signs of change in several fields: Technology, Policy, Business model, Citizen action, Research finding, Design, Application, Idea / innovation. The online resource includes video guidance, examples of signals in the different fields, and exercises for practice with signal spotting. It also includes exercises for signal spotting in one's own context.

Features: Guiding framework, Interactive diagnostic, Video guidance

Information and resources to guide United States federal employees working on challenges and prizes. It includes guidance on each challenge phase, from preparation to execution and also provides guidance on different types of challenges. It includes case studies and a list of resources for more detailed guidance and support.

Features: Examples or Cases, Techniques

This web-based resource contains ideas and practical help to use digital and social media in the public sector. It is organised by techniwues, strategies, examples, and (user generated) questions. This resource can assist governments with service delivery and stakeholder engagement. The publisher's main website also contains other resources for online communication.

Features: Techniques

Challenge Prizes: A practice guide provides practical guidance and support to help explore challenge prizes and offers guidance on designing and running a challenge prize. The resource covers what challenge prizes are, guidance on deciding whether a challenge prize is right for your situation, and scoping and planning a prize--including a Challenge Prize Design Worksheet and Challenge Prize Schedule Worksheet.

Features: Checklist, Techniques

This toolkit is for officials and staff at governments and institutions that are interested in launching a participatory budgeting process. Its purpose is to build understanding of what it takes to start a participatory budgeting process and how to lay a foundation for success. It answers the questions: How does a typical PB process work? What are the impacts of PB? What budgets can be used for PB? What staffing and other resources are needed to implement PB? How do I get started?

Features: Guiding framework

A blog series introducing and sharing guidance for using different tools to support systems thinking and practice, including actor mapping, trend mapping, timeline mapping, ecocycle mapping, appreciative inquiry, and world cafe. Each offers a downloadable guide in exchange for an email address.

Features: Examples or Cases, Techniques

A collection of design patterns, or ‘gambits’, for influencing user behaviour through design. It’s applicable across product, service, interaction and architectural design, aimed particularly at socially and environmentally beneficial behaviour change. The patterns are drawn from a range of disciplines, and are phrased as questions or provocations to enable the toolkit’s use as both a brainstorming tool and a guide for exploring the field of design for behaviour change. It includes…

Features: Guiding framework, Interactive diagnostic, Techniques, Tips&Tricks