User Type: Manager

This is a collection of tools for an Open Government Partnership communications team, including the OGP's tips on blogging, branding, talking points, press guide, etc. While this is specifically created for Open Government Partnership partners, it it can be adapted for other public sector initiatives, services, or programs.

Features: Tactics, Techniques, Tips&Tricks

Principles and guidance for developing digital services in Argentina and beyond. The resource is available in a Github repository and includes 9 principles, indicators, and standards for API's, website, mobile applications, and others.

This is a set of resources for designers who are approaching legal challenges with a creative, generative, human-centered approach. The toolbox provides guides, tools, and examples to help you scope & tackle these challenges with design. It includes a Legal Communication Design Toolbox, a Legal Design Pattern Library, and a Legal Product Typology. It covers policy prototyping, visual design, and data visualisation.

Features: Examples or Cases, Guiding framework

A curated set of 18 canvases that walk you through the steps needed for creating services & products using the combined principles and methodologies of agile development, lean startup, and design thinking. The publisher's intent is for you to reach business objectives in an iterative and human-centric way. In adapting to a public sector context, "customers" may need to be re-framed as stakeholders or service users. GitHub source content available. Includes how-to videos.

Features: Guiding framework, Tactics, Techniques, Video guidance

The resource contains tools for visualizing and anticipating future risk of technology products, acknowledging that once technology is released and reaches scale it may be used for purposes beyond the original intention. The toolkit contains foresight methods, including 14 scenarios, for kicking off important conversations with product teams--including examples of current signals of future trends. It also contains a Risk Mitigation Manual with 8 risk zones where hard-to anticipate and unwelcome…

Features: Checklist, Examples or Cases

This step-by-step toolkit describes an inclusive approach to recruiting participants for public consultation or engagement processes. The publishers designed the Civic Lottery process to mitigate the shortcomings and distortions produced by traditional recruitment methods. The approach introduces randomization at multiple stages of the participant recruitment and selection process. This toolkit is best for those who have decided that a reference panel is right for their situation (see the…

Features: Glossary, Tactics, Tips&Tricks

This resource gives the real story of how government innovation labs develop in the development context in Eurasia, Asia and Middle East: organic and people-driven, often operating under the radar until safe to emerge. It shares a truthful examination of the twists and turns of seeding, starting up and scaling labs, covering the challenges UNDP faced and their failures, as much as their successes. It includes in-depth histories and lessons regarding 4 UNDP innovation labs. The resource is meant…

Features: Checklist, Examples or Cases, Techniques

This online repository contains knowledge products, tools, inspiring practices, and projects to guide those interested in developing a research and innovation system that puts societal needs and desires at its center. The repository can be filtered by who it is useful for, topic, expertise required, related social challenge, category, and language. The site also offers a self-reflection tool to assess your research and innovation practice on the basis of Ethics, Gender Equity, Governance, Open…

Features: Examples or Cases, Interactive diagnostic, Peer-reviewed literature repository

A collection of online guidance and knowledge to assist countries and others in setting up open data strategies and platforms. The resource is comprised seven sections: Open Data Essentials, Starting an Open Data Initiative,Technology Options, Demand & Engagement, Supply & Quality of Data, Readiness Assessment Tool, and Technical Assistance and Funding.

Features: Glossary

The Do-it-Yourself (DIY) Open Data Toolkit provides a step-by-step guidance on how to develop an open data initiative. The Toolkit is primarily intended for municipalities that have not yet begun an open data project and need some guidance on how to implement one. It can also be referenced by other governments or organizations who are considering initiating an open data initiative. The toolkit includes: Open data orientation, Planning considerations, Publishing sample data sets, Adopting an open…

Features: Examples or Cases, Glossary, Tactics, Techniques, Tips&Tricks