The "Toolkit: Digital Government Urgency, Readiness and Maturity Assessment" helps public sector entities assess urgency for digital transformation and evaluate their organizational readiness and maturity. Respondents of the freely accessible survey receive a suggested prioritization for digital transformation initiatives in the near future, depending on their context, as well as indicative digital maturity levels. An email address is required in order to receive the report.
User Type: Policy maker or adviser
The Open Government Costing Tool is a Microsoft Excel based
application designed to support the collection and calculation of the cost of open government programs. This tool was created as a
companion to the Open Government Costing Framework and Methods, which details an approach to estimating the cost of open government programs. This tool is a template in which users can directly enter data collected on input units and unit costs of an open government program and automatically generate an…
The U.S. Public Participation Playbook is a resource for government managers to evaluate and build better services through public participation using best practices and performance metrics.
Based on discussions with US Federal Government managers and stakeholders, the publishers identified five main categories that should be addressed in all programs, whether digital or offline. Within each category they identified 12 unifying plays to start with, each including a checklist to consider,…
A playbook of 13 key “plays” drawn from successful practices from the private sector and government that the publisher believes, if followed together, will help governments build effective digital services.
This playbook defines smart cities through human experiences, including 3 "mindsets" (lenses to understand) and 6 "plays" (ways to start). Originally developed for the City of Calgary, Canada, it offers ways to document, prioritize and advocate for individual human experiences at the nexus of networked technology, data and urbanism. It promotes embracing complexity and designing responsive systems, policies and governance around people for people-centered smart cities. Both PDF and slide deck…
Principles and guidance for developing digital services in Argentina and beyond. The resource is available in a Github repository and includes 9 principles, indicators, and standards for API's, website, mobile applications, and others.
This is a set of resources for designers who are approaching legal challenges with a creative, generative, human-centered approach. The toolbox provides guides, tools, and examples to help you scope & tackle these challenges with design. It includes a Legal Communication Design Toolbox, a Legal Design Pattern Library, and a Legal Product Typology. It covers policy prototyping, visual design, and data visualisation.
This kit discusses the fundamentals of innovation - immersion (understanding the context), problem definition, ideation, prototyping and testing
This kit presents the role of transparency within an open government system, including topics like visualisation of data, freedom of information laws, and communication strategies
A collection of online guidance and knowledge to assist countries and others in setting up open data strategies and platforms.
The resource is comprised seven sections:
Open Data Essentials, Starting an Open Data Initiative,Technology Options, Demand & Engagement, Supply & Quality of Data, Readiness Assessment Tool, and Technical Assistance and Funding.