User Type: Practitioner

This resource walks you through a systems practice, and describes process phases (Launch, Gain Clarity, Find Leverage, Act Strategically, and Learn and Adapt) and methods for guiding the practice. This resource has been developed in collaboration with teams across The Omidyar Group. This workbook aims to fill the gap between the promise of a systems approach for making social change and putting it into practice. It was created alongside curriculum as part of a paid course. For each method,…

Features: Associated curriculum, Examples or Cases, Guiding framework, Tips&Tricks

This playbook has been created for innovation practitioners who want to spread innovation skills, methods and tools or build an innovation capacity. It covers the design of effective learning experiences, identification and articulation of learning needs, pitching a learning offer at the right level, and connection of a team or innovation strategy with learning and development. It contains overview of 35 methods that Nesta regularly uses in its practice. Each method description includes a short…

Features: Guiding framework, Techniques

This toolkit was developed to help us cope with the rapidly changing world, such as global networks and autonomous drone fleets—that have never existed before. The publishers suggest that we need new stories and new mythologies to tell us how these things fit into our lives and make sense of these transformations. The toolkit contains a card deck exploring different colored "archetypes" or ways of making meaning and each includes different ways of understanding Interactions, Environments,…

Features: Guiding framework

This resource is a method library containing 54 method descriptions for using the key methods in service design. These methods include instructions, guidelines, and-tips-and tricks for activities within research, ideation, prototyping, and facilitation. This collection only contains building blocks. It doesn’t detail how to assemble them into a cohesive design process or how to plan or manage it. The associated (paid) book and curriculum offers this context.

Features: Facilitators guide, Tips&Tricks

Over a dozen years of use to date, the game represents an accessible approach to introducing "images of the future" as a basic property of both cultures and individuals, and can be used as an introduction for more advanced futures and foresight tools and frameworks. It provides a structure for facilitating conversation among groups of participants and intended for groups. Duration is flexible, but typically runs 30-60 minutes. The resource provides step-by-step guidance for how to run the game…

Features: Facilitators guide

The toolkit is designed to be both informative and actionable - helping integrate the latest research in human behavior and decision making into practice. The toolkit features five tools to help designers apply findings from the field of behavioral economics to their practice in order to provide a head start on framing research as well as developing new strategies for solving user problems. The toolkit includes: Reference Cards: behavioral economics research findings organized and…

Features: Guiding framework, Tactics, Techniques, Tips&Tricks

A collection of tools that describe how 18F digital service teams put human-centered design into practice. These cards are focused on design in the context of digital services, but can be adapted to non-technical design projects as well. The resource is online and also available as printable cards. The card set includes simplified information on various design methods according to an overall methodology: Discover, Decide, Make,Validate. There are also "Fundamentals" cards related to incentives,…

Features: Guiding framework

This guide is for people at 18F (a United States Federal Government technology transformation agency) who are wondering what to expect from a product manager on their team, as well as for product managers and those filling that role to understand what their team expects from them. This guide also serves as a resource for product management best practices at 18F. This guide could be used in other governments looking for product management guidance.

Features: Tips&Tricks

Reference Panels, also known as Citizens' Assemblies, Commissions and Juries, are an example of long-form deliberative processes that are frequently used by governments and public agencies to obtain detailed guidance on important and sometimes controversial policies. Based on the publisher's experience with reference panels, they offer eight moves from their playbook to help others plan their own deliberative process.

Features: Checklist

This online library contains over 400 facilitation resources, available with free login. Tools are organised by topic: Team, Energiser, Idea generation, Issue resolution, Explore and understand, Action. They include information such as time required, group size, difficulty, materials, step-by-step instructions, tips, and variations as well as user comments. This private company also offers free and paid session planner software using the methods in the library.

Features: Facilitators guide