Innovative response
AMA developed tutorials regarding digital public services for citizens:
o Registration in the ePortugal;
o Digital Mobile Key – online registration;
o Digital Mobile Key – registration with user+password of the Tax Authority web portal;
o Digital signature with Digital Mobile Key.
Specific issues addressed and anticipated impact
Helping citizens/service users to make the most of digital channels
Organisations/institutions involved
Administrative Modernisation Agency
- National/Federal government
Issues being addressed:
- Public service delivery under new circumstances
Response tags:
Digital TransformationDate Submitted:
8 April 2020