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Created by the Public Governance Directorate

This website was created by the OECD Observatory of Public Sector Innovation (OPSI), part of the OECD Public Governance Directorate (GOV).

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In order to promote a rapid response to COVID-19, since the beginning of March, the ABC-Algarve Biomedical Center starts to provide clarification sessions about COVID-19 to community. Right after, implement several other initiatives, including the establishment of a partnership with the Ministry of Health to strengthen the response capacity of the SNS24 Line; a free support line for the population of Algarve, the INFO COVID-19 Algarve; a COVID-19 test center in the Algarve, namely since April 1,…
In response to the challenges imposed by the Covid-19 pandemic, several new and innovative solutions started arising all over the world, created by average citizens to solve those challenges and fight this disease. Especially during this time of crises, if these solutions could be medically validated and widely shared, their application could have a big impact and potentially save countless lives. As such, Patient Innovation developed a platform dedicated specifically to the validation and…
This initiative consists of the creation of a Portal that aims at the national mobilization for voluntary work in institutions that support the elderly, in order to supply needs arising from the pandemic of COVID-19. Through this portal it is possible to identify volunteers with a different profile, who can support the response to the diverse needs that have arisen in organizations that promote social responses to vulnerable people, in particular the elderly. The needs are identified by public…
Creation of a platform that gathers information on all voluntary and solidarity initiatives that aim or support the pandemic situation, which are ongoing in the north and south of the country. Through this platform, those who want to volunteer can find the initiatives that match their profile and availability, and those who need support can find the initiatives that best respond to their needs. This platform, which can be found on the CASES website at https://www.cases.pt/voluntariado/covid-19/,…
The Office for Digital Response to Covid-19 was set up to assess and implement digital-based measures, ensuring an coordinated response by involving public and private players. The Office released of a set of initiatives such as the reinforcement of the infrastructure to public digital services, special communications packages (both data and calls) to healthcare professionals (as well businesses and citizens), specific conditions to licences and access to solutions of homeschooling and…
All foreign citizens with pending requests for residence permits (requests made up until the declaration of the state of emergency – March 18, 2020) will have their legal status regularized on national territory until June 30 for, namely, obtaining access to the National Health Service or other health care rights, access to social support services, signing of rental contracts, signing of employment contracts, the opening of bank accounts and contracting essential public services.
In Portugal, the Directorate-General for Education (DGE), in collaboration with the National Agency for Qualification and Vocational Education (ANQEP), has built a dedicated website with a set of resources to support schools in the use of distance learning methodologies that allow them to continue teaching and learning processes.
Portugal have created a 'Collaborative Work Plan in Public Administration', prepared within the area of governance of State Modernisation and Public Administration (nameley by the coordination of the Incentive System for Innovation in Public Management/SIIGeP), setting out guidelines for public services in the context of the state of emergency declared by the Decree of the President of the Republic No. 14-A/2020, of March 18. The plan encompasses six areas of work, namely:  Development of…
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