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Career Rising Program

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Department of Community Services has piloted Career Rising program which provides a continuum of employment-related supports that help break the cycle of inter-generational poverty. The program is designed to provide youth with comprehensive and sustained support that will lead to increased participation in academic and economic activities. Youth participants gain employability and leadership skills, build confidence, connect to community, engage academically, and help meet labor market needs.

Innovation Summary

Innovation Overview

Within the Department of Community Services, the Employment Support and Income Assistance (ESIA) Program is undergoing a Transformation to better meet the needs of Nova Scotia’s most vulnerable citizens. Part of this transformation is a shift to provide more comprehensive, coordinated and integrated preventative supports for youth at risk to break the cycle of inter-generational poverty and welfare dependency.

In general, there are many factors that impact a youth’s ability to attach to the labor market, such as a lack of work experience, age, a lack of high school completion, and limited knowledge of the labor market. Youth attached to Department of Community Services often face additional barriers to employment and self-sufficiency, such as a lack of familial support to engage in labor market attachment, stigma for being attached to Department of Community Services financial benefits, and a lack of positive role models in their life. Preventative interventions tailored to these barriers are required to provide youth at risk with the sustained supports they require to build a career path independent of ESIA.

The Career Rising Program was designed to provide youth with the wrap-around supportive services they needed to find success. It is delivered in partnership with the Nova Scotia Co-operative Council and targets sectors with high labor market needs, such as the agricultural, fisheries and natural resources.

There are four components to the program:
1. A two-week long skills development camp focused on building self-confidence, leadership skills, work readiness, financial literacy, and career exploration.
2. A paid work experience with a local employer within identified sectors.
3. Post-work experience support (resume development, ongoing part-time work and/or connection to community, development of a post-secondary plan)
4. A Post-Secondary Grant comprised of matched wages by ESIA (up to $1,200/year) and $500 from the Community Credit Union to support participants with future post-secondary costs.

The program focuses on addressing specific barriers that dependents of ESIA, or youth in care of the Minister may face. In addition to the typical barriers youth generally face, including limited work experience, age, a lack of high school completion, and limited knowledge of the job market, these youth may face additional barriers to employment and self-sufficiency, such as a lack of family support and stigma.

The Career Rising program aims to expose youth at risk to opportunities within their own communities to live, work, and earn a good living. It has also fostered social responsibility within the employer community, and with the work experience success of the participants, has helped overcome local stigma and lessened negative stereotypes of youth at risk.

Additionally, Department of Community Services has implemented a post-secondary grant component to the program. The grant is administered by the Nova Scotia Co-operative Council through the Community Credit Union, and matches earned wages up to $1,200 per youth per year of work towards post-secondary costs (about 25% of earned wages). The Community Credit Union (CCU) has committed to providing a one-time $500 contribution per youth to enhance the grant. Participants who return to the program each summer are eligible each year for the maximum grant contribution. For example, if a youth attends the program for three years and maximizes the provincial contribution, they would have $4,100, plus interest, available for their post-secondary studies. Like a Registered Education Savings Plan, the funds are only released to the youth upon proof of attendance at a student loan-approved post-secondary institution in or out of province (community college, private career college, or university).

The Career Rising post-secondary grant compliments existing post-secondary support programs offered by Community Services. The Educate to Work for Dependents of ESIA Clients Program provides funding support to dependents to attend Nova Scotia Co-operative Council core programming. Eligible youth in care have access to three post-secondary support programs.
1. The Educational Bursary Program covers the costs of tuition, books and related expenses, in addition to regular maintenance up to the age of 19.
2. The Secondary Educational Foundation Program provides support to youth exiting care at age 19 to complete high school in order to pursue post-secondary studies.
3. The Extension to the Educational Bursary Program supports former youth in care with their post-secondary studies, up to their 24th birthday.

Innovation Description

What Makes Your Project Innovative?

Concerning the Career Rising program:
1. It is not the typical interventions for youth which have a start and end date that often leave youth fearful and uncertain for what comes next.
2. It is fully committed to each participant all the way through to post-secondary.
3. It is focused on creating sustained impact; on top of immediate impact; in increasing youth’s academic engagement, active community participation and workplace or university readiness.
4. It involves four integrated yet staggered support components for youth; each appropriate for stages of engagement.
5. It involves community partnerships and promotes holistic relationship building to sustain its impacts
6. It breaks the cycle of inter-generational poverty and acts as a prevention method to systemic dependence
7. It addresses labor market needs with a supply of local human resources
8. It acts as a safe space that nurtures early connection between youth and local employers through mentorships

What is the current status of your innovation?

Career Rising was piloted in summer 2017 and fully launched in summer 2018. Year 1 underwent an evaluation and identified best practices and areas of required improvement, resulting in the program launched this year. Year 2 is still in the implementation phase as we implement the post-secondary grant component and begin to track longer-term outcomes for participants. Additionally, the program has many opportunities for expansion and ESIA is in discussion with other government departments to support expansion into new sectors and to identify new funding avenues. ESIA is also working with our community partners to proactively identify new program participants for summer 2019.

The learnings from the pilot and implementation phase of Career Rising will influence existing and future programming. The robust evaluation completed to date has ensured that the participant, stakeholder and employer feedback has shaped the program to meet all needs and provide a rewarding experience for all.

Innovation Development

Collaborations & Partnerships

Local employers create sustainable employment opportunities for youth in industries chronically facing labor shortages.
Nova Scotia Co-Operative Council acts as a delivery partner and shares a mandate with all their member employers.
The Colchester Community Credit Union has committed to providing a one-time $500 contribution per youth to enhance the post-secondary grant.
Dept. of Natural Resources and Dept. of Agriculture are involved in discussions of future program support and expansion.

Users, Stakeholders & Beneficiaries

Youth participants build confidence, learn essential employability skills and engage meaningfully in their communities. Dept. of Community Services benefits from the reduction of new youth intakes into ESIA system and of inter-generational reliance on income assistance. Local employers benefit by meeting their labor market needs and building a returning workforce. ESIA parents of youth recipients build their own economic independence; often resulted by the employment success of their dependence.

Innovation Reflections

Results, Outcomes & Impacts

In 2017, 27 youth enrolled at 2 project sites, 26 completed the skills camps, 23 went out on paid work experience, 15 completed work experience, and 13 employers participated. In 2018, 61 youth enrolled at 4 project sites, 51 completed the skills development camps, 51 went out on paid work experience, and 30 completed work experience.

As the program is still in implementation phase, the evaluation has only focused on the outputs of the participation. A framework is in development to measure the objective and sustained impacts of the program. Surveys and focus groups are the primary tools designed to achieve the 3 areas of outcomes:
1. Increased academic engagement by means of enrolling into the higher education through the grant
2. Sustained community engagement by means of stakeholder participation in the program both service providers and employers
3. Increased workplace readiness by means of improving youth's self-confidence and financial literacy, leadership, interpersonal skills.

 

Challenges and Failures

Last year, the skills development component was for only 1 week, and this year it was increased to 2 weeks to provide more opportunity to visit employers and their job sites to ensure youth readiness and understanding of the sector.

However, due to late summer drop-outs from the program (most youth were tracking to fully complete until the last week), the program saw that youth require a break between work and returning to school. Respecting this and wanting to ensure youth are set up for success, the Department decided to build in a week break for youth that request it at the end of the summer.

The pilot also saw transportation as a significant challenge, particularly in rural communities. Special travel arrangements were made to ensure rural youth could participate, but this access provision is expensive and hard to secure or maintain.

The transportation challenge will continue to exist when the program expands; and the Dept. is currently looking into ways to address this.

Conditions for Success

Legitimacy or the underlying support that the public has for a government is compulsory for a government program to achieve its public impact. This program saw local employers’ willingness to participate and commit to the program by accepting, providing opportunity and supporting youth who face barriers to entering workforce and engaging in community. The Dept. also engages different stakeholders namely the NS Co-Op Council and Community Credit Union effectively by identifying and leveraging their divergent roles and interests.

A good program design is a crucial condition for success and these are characterized by clear objectives and an understanding of what is feasible to implement. The Career Rising program is put in place because there is an understanding that the target youth need integrated and holistic support. The objective is clear: which is to provide sustainable well-targeted support. Because youth’s needs change, the implementation needs to also be agile and nimble.

Replication

The program's innovative elements can be replicated by other jurisdictions. It is a model that addresses the essential challenges faced by youth in poverty with specific outcomes dedicated to youth empowerment. Key elements that will precondition successful replication and scaling up are:
- Understanding of underpinning needs that youth in poverty face
- Development of lasting youth-community relationships
- Variety of support that is focused on youth empowerment
- Clear impact outcomes and strong evaluation framework

The Career Rising program isn't yet replicated but there is an intention to scale it up:
- It intends to include more underrepresented groups, specifically Aboriginal and African youth. Community partners have been identified.
- The Dept. is working with other departments to bring in work experience and equip all parties to execute their part of the initiative.
- Other jurisdictions in Canada have contacted the Dept. to explore potential replication of the program.

Lessons Learned

The pilot helped us learn key lessons that will help us improve our environment for success in the future:

• Strong pre-assessments on youth are required to ensure appropriate referrals and right fit with employers.

• Establishing community trust and investing in their interest are key. Having a community development lens to understand how the program will best benefit not just the youth recipients but also the community they engage in will bolster community’s commitment.

• A youth empowerment lens must be the primary filter applied to all components. Youth’s needs change and support needs to be delivered in ways that address these needs accurately. Youth empowerment in this case is not a “giving power” to youth to develop their skills and mindset but to support youth “discover the power” they already have within themselves.

• Employers and mentors must be provided with regular check-ins and support to mitigate any issues before they become significant. This allows quick feedback loop that will enable timely adjustment of program as well as promoting employers’ success as primary support delivery.

• Reducing the possibility of stigmatization to occur to youth participants; while building youth resilience in the time of struggle. There is always a stigma attached to people living in poverty and while preventing stigma from happening is essential, youth also need to be equipped with emotional resilience that will help them understand where the stigma is coming, how to navigate through them and how to successfully overcome them.

• Long-term commitment to the program and the building of public perception of it is important. It builds youth trust in government support, an otherwise distant entity that does not have a lot of touch points with them. Short interventions may lead to perpetuated sense of abandonment and create a band-aid solution that doesn’t build empowerment and sustained resilience.

Anything Else?

Ultimately, the relationships formed between the participant and the employer had the biggest and long-lasting impact. it is crucial to choose employers who are willing to invest their time, energy and compassion into the youth. They act as mentors who challenge and empower youth to be better and celebrate all their successes, no matter how minor.

What makes Career Rising different is the variety of support types and designs that are consistently provided through a period of time and through a range of stakeholders. We want to break the cycle of inter-generational poverty and Career Rising combines significant financial support element to engage academically in community college with holistic relationship building that youth can exercise with the people in their lives. These may eliminate the need for student assistance debt for the youth while at the same time achieve economic independence and the confidence to sustain it.

Supporting Videos

Year: 2017
Level of Government: Regional/State government

Status:

  • Implementation - making the innovation happen
  • Diffusing Lessons - using what was learnt to inform other projects and understanding how the innovation can be applied in other ways

Innovation provided by:

Media:

Date Published:

22 January 2017

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