Innovation Tag: Citizen Engagement

The Pasco Regional Government proposes free WiFi to enhance access to information and education in parks and squares, reducing digital divides. Customized home pages and user management aim to close regional digital gaps, fostering educational, professional, and commercial activities.

Initiative that promoted the publication of open data from public entities and encouraged its effective use by citizens. The initiative promotes open public data through the National Open Data Platform, meeting global standards and gaining recognition from organizations like OAS and ILDA. Collaboration enhances entities' international standing, fostering open data adoption. Emphasizing data openness, it spotlights leading institutions nationally and regionally, encouraging transparency and…

The "Ficha Única del Proveedor" created to address the lack of transparency in public procurement, consolidates key data about state suppliers, including composition, representatives, and legal background. This innovative tool empowers citizens and service users by providing detailed information, contributing to transparency and efficiency in public procurement. Verification of sanctions and additional records further enhances its utility.

Public services play a crucial role in shaping citizens’ experience of society. This handbook is aimed at professionals working in public services and focuses on concrete pratices to strengthen trust and democracy in everyday service encounters. It helps to make public services more effective by initiating and maintain trust, enhancing participation and agency, and through them delivering better learning, better safety, and better welfare.

Gov.gr has boosted the number of digital systems and services in Greece and dramatically increased the number of their users (>70% of the population). In this direction, HowTo has been designed to deliver simple, online micro-courses, that guide citizens and public servants in the use of the new systems and services. HowTo supports continuous training for new features and capabilities and certification where needed. Its communities foster collaboration and peer-to-peer problem-solving.

India has several small cities lacking resources which has prevented them from offering digital services. To reduce the digital divide amongst the towns and cities and to ensure availability of digital services across the urban landscape of the country, NUDM attempts to offer a free, ready-made, and open-source software platform to cities and/or collectives (states). This platform is a choice-based model that benefits cities of varied maturity levels and preserves their existing investments.

Zaragoza City Council has launched a new electronic citizen participation platform with the aim of involving its citizens in public policy decisions and in the design of its services. It provides an interactive space for residents to actively contribute, strengthening the collaboration between the administration and the community, thus fostering a more inclusive and transparent management.

The Network of Public Services (NPD) was established to collectively support and inspire public services, share knowledge and expertise and to lobby policy and politics. The NPD is an informal network of over 80 public services. Together, we present a strong voice towards politics and policy to make our wishes feasible, aiming for improving public services for citizens and entrepreneurs.

With the aim of continuing to promote confidence in legislative work and to open a more direct channel of communication with the new generations, LEGIS65 is born. LEGIS65 is a virtual assistant whose mission is to help society to know and learn more about the legislative work of Guanajuato, as well as the culture and history of the state, through illustrious characters produced by artificial intelligence tools.

A savings Program that is designed to encourage savings and financial literacy amongst Saudi children and providing financial inclusion for Young Saudi population (>18) from an early age and encouraging them to save and achieve their goals by providing attractive incentives and rewards and leveraging fintech best practices while applying behavioural economics.