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Societal challenges such as demographic change affects rural areas in particular. The Social Foresight Lab is an innovative participatory approach towards rural development and technology transfer to address these challenges. It combines foresight, needs assessment and strategy development. Rural areas benefit, as it takes into account regional characteristics, initiates new cooperations among regional stakeholders, and integrates technological and social innovations into regional development.

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In most countries residents are entitled to a number of social benefits, but few people ultimately claim these benefits as they may be unaware of them, of who is eligible, how to apply for them etc. Israel was no different, until recently when Kol Zchut developed www.kolzchut.org.il, which holds over 6,000 information pages, serving more than 6 million unique users annually (>50% of Israelis), dramatically increasing public accessibility to information, and boosting claims to benefits.

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Previous government-led safety inspection systems were not reflective of social needs and public interest in the foods and drugs that should be on the market.
The new system allows people not only to make policy proposals but to actively participate in food and drug inspections as well.
People are empowered to request inspection or examination of products when there is a growing public concern over the safety of the food or drug in question. The government will respond with an inspection or examination, and the results will be made publicly available.

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Citizen-centric Municipal Governance Scorecard is an innovation for improving local good governance. The main objective is furthering local good governance through transforming good governance principles into practical, measurable processes and actions. The model consisted of 227 indicators for the seven principles along decision-making, resource allocation, service delivery and institutional capacity stages. The data collection is geared for citizen use, based on digitally available information.

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In 2016 the NEB launched the Data Visualization Initiative to face the challenge of producing usable and useful data to go beyond using new technologies to deliver better service to citizens. It created multiple products from the same information to expand public participation in the energy dialogue and enable evidence-based decision-making. These products include interactive data visualizations and other materials, such as high school lesson plans, as a new way to engage experts and nonexperts.

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Our Court launched a twitter account, seeking to rebuild trust. In Argentina, the justice system is the institution with the lowest public trust. Through this account we publish every judgement, hearings, the staff resumes and the Judge's personal leaves. This is not the norm in our country and constitutes a pioneering innovation that demands deep cultural change from public servants and our users too. We improved engagement with the public and inspire other teams to deliver a more efficient service.

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The Australian government is transforming employment services to improve how the system works for job seekers, employers and the community.

Transformational change requires genuine consultation to capture the diversity of views of stakeholders affected by changes, identifying pain points, testing ideas and laying the groundwork for sustainable policy reform.

A citizen centric approach helps to understand the real-world impact, leading to better outcomes and greater acceptance in the community.

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In one sentence, the floating Parliament Accounts Committee between Small Pacific Islands State creates a multi-national team of experts who simplifies budget processes while transparently saving resources. A cost-effective measure to share expertise, boost accountability and communicate openly about Governments’ budget processes while providing MPs with the best guidance possible.

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Community Connects is a pilot project that came out of the Transportation Innovation Lab. Problem/Opportunity: Cape Breton Regional Municipality (CBRM) is a region with high levels of poverty and unemployment. Innovation: Taxi service, doorstep pick-up, defined drop-off points, flat rate: $7 seat. Why innovative? In short, the approach (social innovation lab) and those that were engaged (first-voice participants).

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The Collaborative Partnership to Improve Work Participation (the Collaborative Partnership) is a unique public-private sector alliance to drive fresh approaches to improving work participation for Australians with a temporary or permanent health condition or disability that impacts their ability to work. The Collaborative Partnership is responding to stagnating work participation rates in Australia following a work-related injury or illness and employment rates among people with disabilities.

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