The CXEC is a cohort program that brings together US Department of Agriculture (USDA) staff across America to learn about customer experience (CX) and develop new solutions to common CX issues faced by American farmers. In doing so, it creates a unique space for collaboration, knowledge-sharing, and the development of locally-informed solutions.
Innovation Tag: People Networks/Communities of Practice
The EGTC GO represents an instrument to unlock cross-border potential for innovation, competitiveness, and sustainable growth. It promotes innovation in local governance through a supra-regional method to solve cross-border challenges - administrative and legal burdens – in order to provide concrete solutions for its territory and citizens. Flagship cooperation projects on Health, Culture and Social Innovation are key examples of the innovative added-value of the EGTC GO.
The Global Councils on SDGs is a unique interdisciplinary network of decision makers from governments, international organizations, academia, and the private sector, who came together to share innovative practices and discuss the creative implementation of the SDGs at the national and global level. Based at the World Government Summit, the Councils aimed to work on creating new partnerships between countries, organizations, and sustainable development advocates for the implementation of SDGs.
Case Study
KOPIA – Customized cross-border farming technologies to address poverty and rural challenges
KOPIA (Korea Program for International Cooperation in Agricultural Technology) is an innovative development cooperation platform that facilitates agricultural partnerships among partners and donors, where agricultural technologies can be efficiently scaled up and effectively commercialized. KOPIA consists of three pillars: to develop locally-customized farming technologies; to carry out pilot projects to demonstrate practical effectiveness; and to involve other donors for scaling up.
NATAL’s Helpline was developed 20 years ago to provide an accessible and destigmatized method for those traumatized by terror and war. The Helpline provides state-of-the art trauma-informed mental health care. Twelve years later, in partnership with Pastor Harris and his community, the model was adapted to help Chicagoans cope with trauma from urban violence. This international partnership trained 40 caregivers to help hundreds of callers annually, resulting in healthier outcomes and…
The Municipal Management Portal is an online platform for local government policy practitioners to learn and share expertise and build collaborative networks across Argentina and internationally. The Portal is innovative not only through new applications of technology but also because it reflects a new conceptual understanding of Argentinian local government as open, professionalised and dynamic.
Case Study
Barcelona Alumni: A digital science-policy nexus connecting international talent to local challenges
In 2020, Barcelona Alumni’s global virtual platform was launched to leverage the network of international talent educated in Barcelona but residing abroad and contribute to feeding scientific evidence into the local policy-making process. By connecting international experts and local challenges, this first-of-its-kind digital platform provides a pioneering approach to policy-making, making it more crowdsourced, evidence-based, replicable, scalable, accountable, and transparent.
Governments traditionally don’t share information and learnings and they are often slow to evolve. OneTeamGov is an innovative community that spans the globe, bringing together individuals who are committed to radically reforming government services and learning from each other. OneTeamGov are an entirely volunteer-run network of individuals who continue to share ideas, project learnings, new ways of working, and continue to push government to be better for all.
The Innovation Compass/Recorder helps to better understand enabling factors for public sector innovation and to support governments in identifying fields for improvement and in sharing good practice across institutions and borders. The Innovation Compass builds on the experience from the Scandinavian region, based on statistical surveys and reflective self-assessment. It was developed by a cross-sector network in Germany, Austria and Switzerland.
The Conexão Inovação Pública RJ is a network of Brazilian public servants. Distance and other factors negatively impact the interaction and mobilisation of network members. The Connection for Open Recognition Program is an action of engagement, collaboration and strengthening of the network to encourage the sharing of material, promotion of new events and recognition and appreciation among the members of the network.