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An additional 395 case studies are available in the case study archive.

The Government of Korea has begun to implement a new Public Procurement of Innovation (PPI) policy, aiming to facilite the diffusion of innovation on the wider market. The Ministry of Science and ICT's new approach takes the existing innovation practice a step further by working in conjunction with associated public R&D projects to identify technological novelty and highlight potential social, economic impacts. This builds confidence for innovative companies and further facilitates public research.

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Japan has been confronting many social issues such as child poverty, isolation, or deterioration of local communities. Non-profit organizations and the private sector are working to address social issues, but most of them are facing chronic shortage of money and staff. A new initiative was started in 2019, utilising dormant bank deposits for providing support to address social issues to which the national and local governments cannot respond one by one.

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‘Mobile Certified Mail Project’ for Public Sector provides an enhanced convenience to the public by enabling real-time visibility after an identity authentication of the recipient. By working with 60 administrations and public agencies involved in national taxes and social insurances, and platform companies that have 96% of South Korea’s population as members, this project contributes to promoting the public right to know and to strengthening social welfare benefits.

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Tiger Team is a monthly cross-corporate super team of 25+ passionate people to boldly tackle problems in the administration and city. This collaborative experiment brings together staff, citizens, and community stakeholders for 2.5 hours to understand and explore complex problems, generate ideas and prototype solutions to test with users. By bringing together these diverse perspectives Tiger Team is able to compress timelines, find unexpected solutions, identify change makers, and break down silos.

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The Scenario Exploration System was developed to facilitate the application of futures thinking to policy-making originally geared at engaging EU policy-makers with foresight scenarios very easily.
The tool operates as a multi-role board game that makes participants naturally grasp complex opportunities and constraints in a future-oriented perspective. Never before had a tool been able to facilitate the uptake of foresight for policy-making and systemic thinking to such an extent.

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Recruit Smarter is a multi-sector initiative of the Victorian Government and Melbourne University to develop inclusive recruitment practices and address unconscious bias in recruitment.

Internationally, Recruit Smarter is the first initiative of its kind, contributing findings to a growing body of research demonstrating the benefits of inclusive workplaces.

46 organisations across the public, private, non-government, and research sectors contributed to Recruit Smarter and its findings.

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“TAKO – Moms” is the result of a project with the goal of developing a Minimum Viable Product to help tax administration service workers with customer service. TAKO is an online overview of all customers, which was created by the service workers themselves in collaboration with programmers. This process resulted in both exceptional improvements in the payment of VAT’s as well as large evolutions in the skills of the workers, without launching a high-cost project.

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Governments are facing increasingly complex problems and do not have a repeatable approach for creating solutions that meet citizens needs. Lightning Lab GovTech is a three month government accelerator programme that takes government teams through a six stage innovation process of problem discovery, solution co-design, market validation and technology integration. Through LLGovTech, government departments can create more innovative, efficient and effective solutions to better serve citizens.

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Even though the Finnish education system still ranks highly among international comparisons, it is under pressure to reinvent itself. The Innovation Centre based at the Finnish National Agency for Education (EDUFI) has carried out a year-long, facilitated process, The Experimentation Lab to support teachers, school leaders and local education administrators to co-create local solutions to address complex challenges and simultaneously inspire transformation in education governance.

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We often hear stories about the interpretations of laws and attitudes of public institutions. This year in Latvia for the first time the initiative “An Official Shadows an Entrepreneur” was launched, allowing for the public servant to broaden his view and “step into entrepreneur's shoes” to evaluate how the regulation is applied in practice and what requires further improvements. The initiative promotes a dialogue between the state and the business to reduce the administrative burden.

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