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The United Nations Development Programme Lebanon used WhatsApp to conduct qualitiative surveys to listen to Syrian refugees in Lebanon dealing with conflicts with the local Lebanese community. Using Whatsapp is an effective tool for collecting qualitative data from vulnerable communities at scale. WhatsApp is widely used, with 84% of refugee households in Lebanon on WhatsApp. WhatsApp's voice message function allowed us to send survey questions as voice messages and collect people’s stories directly including from people who are illiterate. 1036 people participated in our survey showing its success as a bottom-up, people-driven method.

 

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ID2020 is a public-private partnership dedicated to improving lives through private and user-controlled digital identity. Today, over 1 billion people live without any form of legal ID, which can leave them economically marginalized and robbed of the opportunity for active citizenship. ID2020 is setting technical standards and launching pilot projects aimed at finding scalable digital identity solutions for world's most vulnerable populations, particularly refugees and stateless persons.

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In Argentina 30% of women do not comply with prenatal check-ups and almost 1 in 10 have their first contact with the health system at the time of birth.
"Crecer con Salud" is a virtual assistant based on Facebook Messenger that works outside the health system, identifying and recruiting pregnant women where they are. The bot is designed to accompany women during their pregnancy and the baby's first year with personalized information and reminders of attendance to pre and post natal check-ups.

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Globally, public procurement is in desperate need of reform and must embrace the tools, techniques and culture of the digital age. It’s a government’s top corruption risk as it’s where money and discretion collide.

The UK has begun to address this; GDS is leading the Global Digital Marketplace project, which is embedding user-centred, design-led, data-driven and open approaches across digital, data and technology planning, procurement, contracting and service delivery.

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High resolution satellite data were used to make a credible estimate of the number of brick kilns across the ‘Brick Belt’, helping to calculate the scale of modern slavery present. Brick kilns are high slavery-prevalent industries and before this work, the full scale of brick kilns and by proxy, slavery, was unknown, making action from the appropriate agencies difficult. This innovation provides data to help NGOs and governments fight modern slavery. This approach scales in time and space.

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“Future Ready” is a project which develops young women and men computer science and entrepreneurship skills. Future Ready enables youth to develop technology solutions that addresses societal challenges and contribute to the growth of the national economy. Overall, the project bridges the gap between public education and job market needs and creating entrepreneurial opportunities for them.

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Service shop, developed by the municipality of Larvik:
- is an online booking and calendar solution that allows service recipients to determine the time of receiving municipal services based on the recipients own calender and wishes
- is a secure solution that takes care of the privacy of the service recipients
- makes it easier for the employees to plan their days, the service order automatically generates employee workflow.

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More than 150,000 Togolese have downloaded the SOS Systems application, which helps precisely locate the place of occurrence of a disaster, can identify the health history of an unconscious victim by scanning the QR code of the bracelet, and shares daily health tips and tricks.

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The Price Bank enables public procurement parties to have points of reference for price quotes for particular products, as it is a database of electronic invoices issues in Brazil. Participants narrow their search via descriptors and filters to find the right quote.

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